Connells Group HQ

Job Description We are seeking an experienced Payroll Senior administrator to join our payroll team. This role is essential for ensuring the accurate and efficient processing of payroll data and supporting the payroll specialists in meeting deadlines. The ideal candidate will be proactive, detail-oriented, and able to work well under pressure. Key Responsibilities: Accurately input data into ResourceLink, including starters, leavers, changes of details, attachment of earnings, and timesheets. Be responsible end to end processing for small-scale Payrolls as part of development. Assist the Payroll Specialist in completing pre-month-end reporting in a timely manner, by supporting them on queries sent through by business. Accurately enter/load variable payroll data in line with the monthly payroll timetable. Run daily audit reports and produce monthly report for GAYE to liaise with 3rd party and save them appropriately. Serve as the first point of escalation for employee and team queries. Proactively learn the overpayment process and assist in checking overpayments. Perform necessary checks on administrators' input for audit requirements and save the output. - Check the work of other admin for accuracy and provide feedback to improvement and possible training. Ensure all pay documents are released in a timely manner. Assist Payroll Specialists in ensuring all variable data is correctly entered for the payroll run, including completing National Minimum Wage checks during the pre G2N stage of the payroll and saving reports. Run FPS extracts, FBI reports, weekly exceptions, check incoming FBI, and save and distribute these to administrators. Required Qualifications and Skills: Minimum of 2 years of payroll knowledge and experience. Be able to prepare manual calculations. Proactive and customer-focused approach. Intermediate proficiency in Microsoft Excel and Word. Strong organizational skills with the ability to prioritize tasks effectively. Excellent communication skills. Ability to work under pressure and meet tight deadlines. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.? Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.? CF00703

Job Description Senior Content Marketing Manager REPORTING TO: Head of Customer Marketing CommunicationLOCATION: Aldgate, London Connells Group is one of the largest and most successful estate agency and property services providers in the UK - founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise for over 80 well-known brands including Bairstow Eves, Hamptons, John D Wood & Co. Bridgfords just to name a few!We're looking for a strategic, innovative thinker who will be managing the content team, and who has an interest in the latest communication tools and is keen to share their own ideas, experience and problem-solving skills to take our digital, email and direct mail content to the next level.This role would suit a highly organised individual who is experienced in creating digital content in the form or creative writing, animation and video, and has hands on experience in copywriting. Main Responsibilities: Craft engaging copy by writing clear, informative and engaging copy for various marketing channels, including B2C blogs, group website, marketing emails and direct mail. Bring fresh ideas and a unique perspective, with the ability to be flexible and adjust strategy to suit and integrate different technology/marketing platforms, such as animated and video content. Deliver all promotional and content-based marketing in line with the trading and content calendars. SEO and AI optimisation by applying SEO and AI principles to maximise the reach and impact of your content. Explore future efficiencies, which includes further teaching and development of our 3rd party AI platform and our tone of voice You will tailor messaging to adapt your writing style to connect with different target audiences, from customers/consumers to estate agents, lettings agents, mortgage brokers. Collaborate with creatives by work closely with our internal design team, marketing team and business stakeholders. Ensure accuracy, consistency, and impeccable grammar in all written materials. With a good attention to detail - you'll ensure the content created is factually correct and of value to the audiences available. Be able to draw value for multiple channels from a single piece of content, turning it to suit a variety of audiences. Analyse content and marketing material performance and suggest improvements. Ensure content follows industry policies and best practices. Skills & experience required: Experience: Minimum of two years in copywriting or a related field. Copywriting skills: Proven ability to create high-quality, engaging content. Language proficiency: Strong command of English. Research and analytical skills: Dig deep to uncover compelling stories and understand what our audiences want to hear about. Attention to detail: Meticulously proofread and edit your work. An acute eye for detail. Effective communication and project management: Collaborate seamlessly with team members and ensure content is delivered in a timely manner. Excellent written and verbal communication, and copywriting skills. Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.CF00708

At Connells Group, we're passionate about helping landlords successfully let their properties. Our team is at the heart of our success, and we're looking for a professional, driven Trainee Lettings Negotiator to join our vibrant Contact Centre in Dunstable . About the Role: You'll play a critical role in connecting landlords with our expert lettings teams. As the first point of contact, you'll handle enquiries, book rental valuations, and provide outstanding service. Your ability to communicate effectively and manage relationships will directly contribute to our success. Key Responsibilities: Engage with Landlords: Handle inbound and outbound calls to understand their property needs and secure rental valuation appointments. Schedule Appraisals: Book rental valuations for our branches and ensure accurate handover of information. Generate Opportunities: Identify new leads, follow up on enquiries, and contribute to the growth of the lettings business. Provide Excellent Service: Build strong relationships with landlords and deliver a positive, professional experience. Maintain Records: Keep accurate logs of customer interactions and appointments in our system. What We're Looking For: Exceptional Communication Skills: Confident, professional, and engaging over the phone. Customer-Centric Mindset: Dedicated to delivering excellent service and exceeding expectations. Motivated and Proactive: Self-driven with a passion for meeting targets and achieving results. Organisational Excellence: Able to prioritise tasks, manage time effectively, and ensure accuracy. Preferred Experience: Background in customer service, sales, or lettings is advantageous but not essential. What We Offer: Competitive Salary: Realistic first-year OTE of £26,000-£32,000, with an uncapped commission structure. Career Development: Comprehensive training and a clear progression path within our growing company. Incentives and Rewards: Quarterly awards, team events, and paid trips for top performers. Supportive Benefits: Free on-site parking and 24/7 access to AIG Smart Health services for you and your family. Why Join Us? This role is more than just a stepping stone; it's an opportunity to make a real impact in the lettings industry. If you're passionate about building relationships and excited about a career with growth potential, we'd love to hear from you. Connells Group UK Is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00561

Job Description We're looking for an Estates Secretary / Legal Typist to work as part of our legal estates team based in Chelmsford . You will be providing digital typing support for our Estates Director and Legal Estates Solicitors.This is an office-based role with the flexibility to work form home 2 days per week. Your responsibilities will include: Typing up and amending of leases Car parking licences Completion of Stamp Duty Land Tax forms on-line Completion of BACS requests and Cheque Requisitions Typing up reports, completion statements and emails Up-dating Schedules, Terriers and Legal Accruals Assisting with telephone calls to Accounts Department with queries, to other branches and other solicitors' offices Maintaining archive files Manual office filing, archiving and managing daily post Other duties as may be required The ideal candidate will have: Excellent typing skills Demonstrable office administration experience Organised approach to work Ability to prioritise a wide range of tasks Strong IT skills in particular all MS office products Good written and verbal communication skills Any estate management or legal experience would be beneficial, but not essential To view the benefits included please click here Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CF00704

Job Description Do you want to work for a company that is in The Times 26 best very big organisations to work for 2025? We're looking for a passionate customer service professional to complement our established team based within our Lettings Centre in Great Shelford . As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible outcomes for our customers. Benefits of a Customer Service Advisor: Starting salary of £24,670 Industry leading training and development Support in training towards ARLA - NFOPP qualifications (additional £1000 salary once qualified Generous holiday entitlement, plus a day off for your birthday. Clear career progression opportunities Collaborative, rewarding and fun environment Team incentives Company Pension Life Insurance 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Employee discounts and Wellness programme Enhanced maternity and paternity leave Duties of a Customer Service Advisor: Administering Tenancy Deposit Scheme referrals by liaising with landlords, tenants, branch staff and client accounting Advising and obtaining instructions from landlords and tenants at the end of the tenancy Draw up schedule of costs based on checkout report Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits Skills and experience of a Customer Service Advisor: Customer service and administration skills Detail oriented, organised and solid administration skills Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00677

Job Description We're looking for a passionate Lettings Administrator to complement our established team based within our Corporate Lettings Centre in Annesley, Nottingham . As our Lettings Administrator, you will provide vital coordination of applications, tenancies and void works in order to achieve an efficient turnaround of vacant properties.No property or branch experience necessary but preferable. We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible relet outcomes. What's in it for you as a Lettings Administrator? Salary: £24,670 with additional commission per move in Support in training towards ARLA Industry-leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding, and fun environment Team incentives Understanding of operations within an estate agency business Key responsibilities of a Lettings Administrator Liaising with branches to arrange for property appraisals and other team members to coordinate on getting the property ready to let. Establishing marketing updates and monitoring the Right Move adverts for effectiveness Using initiative to make decisions on marketing strategy and recommending to our clients on next steps to achieve lets Creating new tenancies on the database Drawing up tenancy agreement documents Taking payments over the phone Arranging referencing on applications and vetting applicants according to client criteria Driving occupancy rates and striving to re-let properties as quickly as possible Creating and maintaining client trackers Sending client reports and ensuring all information is up to date and correct Skills and experience required to be a successful Lettings Administrator Outstanding Customer Service skills Solid administration skills Resilient , positive , numerate and detail-oriented Organised and able to prioritise workload in a fast-paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00671