Made Employment Ltd

Do you have experience within customer service? Do you like to coordinate and help customers? Would you like to work for one of the largest relocation companies in the world? If so, this is the job for you! Our client are one of the worlds most recognised names in the removals industry. They are expanding their team and are looking for a move manager! Move Manager Benefits Employee Assistance Program click apply for full job details

Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00 click apply for full job details

Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Monthly commission 3% pension after 3 months probation 33 days annual leave (including bank holidays) Full training provided All equipment required to undertake the job provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt. Skills and Experience You must have experience being out on the field collecting debt You will have exceptional customer service skills and the ability to show empathy If you don t have the field debt resolution experience, we can consider ex or current police officers You must be a self-starter with excellent organisational skills Other Information No CCJ s, IVA s or Bankruptcies Must be willing to undergo a Basic DBS check You must own your own vehicle Your car needs to be insured for business purposes (this can be added to your current policy after offer)

Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Monthly commission 3% pension after 3 months probation 33 days annual leave (including bank holidays) Full training provided All equipment required to undertake the job provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt. Skills and Experience You must have experience being out on the field collecting debt You will have exceptional customer service skills and the ability to show empathy If you don t have the field debt resolution experience, we can consider ex or current police officers You must be a self-starter with excellent organisational skills Other Information No CCJ s, IVA s or Bankruptcies Must be willing to undergo a Basic DBS check You must own your own vehicle Your car needs to be insured for business purposes (this can be added to your current policy after offer)

This role is working for one of the UK s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. This is a full-time position working from our Head Office for 2 or 3 days each week and remotely (home based) for the remainder. This is based on a 37.5 hour working week; Monday to Friday. Job Purpose As a Customer Account Manager, you are responsible for the daily management of accounts referred to us from our Clients. You will be working with customers who are primarily in arrears and you will help by ensuring their account is resolved by agreeing and negotiating repayments that are affordable and sustainable to the Customer. Responsibilities • Receive inbound calls from Customer s to discuss and resolve their account. • Make outbound calls to Customers, based on arrears owed to Utility company, to resolve the account. • Collecting payments and/or setting up payment arrangements with a high standard of customer service at all times. • Negotiate payment and/or payment solutions for individual customers in line with customer needs and company processes. • Obtaining relevant information to record should resolution not be possible. • As and when necessary signpost Customers to the relevant debt advisory organisations in line with vulnerability requirements. • Updating account information, on both client and our own systems, ensuring the information is clear, accurate and professionally noted. Ensuring any dissatisfaction or complaint from a Customer is registered, and the appropriate process followed so the matter can be correctly handled. • Highlight and fully record any vulnerability found when dealing with an account. • Highlight and fully record any safety issue or concern found when dealing with an account. • Pro-actively look to improve a process or a Customer journey through feedback to your management team. • Offering assistance and support to Agents when completing their visits. • Updating payment reports received from our finance team to ensure the account information remains accurate at all times. • Aim to achieve all performance and quality targets. • Adhere to all industry, company and client guidelines when handling accounts. Skills & Attributes • Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written. • Previous experience in debt negotiation/collection, customer service and conflict resolution is desirable however not essential. • Confident in dealing with customers over the telephone including in difficult situations. • A positive and results orientated approach working in a team environment. • Target driven and capability to plan your own workload. • Experience of telephone work is essential. • Attention to detail able to spot errors and rectify mistakes immediately. • Tact, diplomacy and empathy whilst achieving appropriate solutions. • Professional and approachable at all times. • Proficient IT and MS Office systems, specifically Word and Excel.

Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details

Do you have experience collecting debt out in the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! Theyre looking for field-based debt collection agents to join their growing team! Benefits An industry leading salary of £35,00. . click apply for full job details

Join an Award winning and well-established family-run insurance brokerage where relationships, expertise, and exceptional service are at the heart of everything they do. They are looking for a motivated and detail-driven Commercial Insurance Account Handler to become a key part of their growing team. In this role, you ll work closely with a portfolio of valued commercial clients, providing professional support across policy administration, renewals, and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Salary, Benefits & Hours £35,000 to £45,000 Annual OTE Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of industry systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information inline with regulations and GDPR Skills & Attributes Understanding of commercial insurance policies (property, liability, motor fleet, professional indemnity, etc.) Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently.