JCT600

Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys. Helping promote a positive, customer-first culture across the business. What we re looking for in a Quality Customer Care Manager We re looking for someone who is passionate about customer experience and committed to delivering exceptional standards. You ll ideally have: Previous experience in handling customer complaints or escalated customer situations. Strong communication and interpersonal skills with the ability to build rapport quickly. A calm, solutions-focused approach and confident handling sensitive conversations. The ability to work collaboratively across departments. Strong organisational skills and the ability to manage multiple priorities. An understanding of fair customer outcomes and customer service best practice. Experience within automotive retail, premium retail, hospitality or another customer-focused environment would be advantageous. What we offer: At JCT600, we believe in rewarding and supporting our colleagues. Every Quality Customer Care Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support : Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development : From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Volkswagen Technician Leeds As a Volkswagen Technician, you ll be at the heart of keeping vehicles in top condition. Ensuring vehicles are serviced, repaired, and maintained to the highest standards. You ll play a key role in making sure every vehicle leaves the workshop performing at its best. Your day-to-day will include: Carrying out detailed inspections and fault diagnostics Recording findings and recommended repairs clearly on job cards Communicating effectively with service advisors to keep customers updated What we re looking for in a Volkswagen Technician We re looking for someone who is passionate and committed to delivering exceptional standards. You ll ideally have: Level 3 IMI in Light Vehicle Maintenance and Repair Proven experience as a Service Technician Full UK driving licence (free from excessive penalties) Excellent attention to detail A positive and team focused attitude What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Volkswagen Technician benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Volkswagen Technician Hull Salary: £41,400 OTE As a Volkswagen Technician, you ll be at the heart of keeping vehicles in top condition. Ensuring vehicles are serviced, repaired, and maintained to the highest standards. You ll play a key role in making sure every vehicle leaves the workshop performing at its best. Your day-to-day will include: Carrying out detailed inspections and fault diagnostics Recording findings and recommended repairs clearly on job cards Communicating effectively with service advisors to keep customers updated What we re looking for in a Volkswagen Technician We re looking for someone who is passionate and committed to delivering exceptional standards. You ll ideally have: Level 3 IMI in Light Vehicle Maintenance and Repair Proven experience as a Service Technician Full UK driving licence (free from excessive penalties) Excellent attention to detail A positive and team focused attitude What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every VolkswagenTechnician benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Prep Technician Audi Lincoln We re looking for an experienced Prep Technician to join our dedicated team, working across the Audi range to ensure every vehicle meets the highest standards of safety, reliability, and customer satisfaction. We re committed to delivering the very best standards in vehicle preparation and customer care. Your day-to-day will include: Preparing and servicing used vehicles across a wide range of makes and models, using the latest manufacturer systems and JCT600 standards. Carrying out MOT tests and thorough final quality checks to ensure vehicles are safe, compliant, and customer-ready. Completing all work efficiently within factory timescales and handling associated admin accurately. Working closely with the wider JCT600 team to deliver vehicles on time and provide an exceptional customer experience. What we re looking for in a Prep Technician We re looking for someone who takes passion and committed to delivering exceptional standards. You ll ideally have: Level 2 IMI light vehicle maintenance or City and Guilds equivalent. Previous experience as a Prep Technician / MOT tester qualified by the DVSA is essential. Full UK driving licence (free from excessive penalties) Strong diagnostic and problem-solving abilities Excellent communication to explain technical issues clearly Customer-first attitude What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Prep Technician / MOT Tester benefit from a competitive package and access to a wide range of colleague benefits including: Annual leave : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support : Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development : From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.

Sales Manager Skoda Doncaster Join our brand-new Doncaster dealership.We re launching a new Skoda and Volkswagen site this spring and building a team from the ground up. This is your opportunity to join us from day one, drive success and be part of something new! At JCT600, we are looking for an ambitious and inspiring Sales Manager to lead our Skoda sales team. This is an exciting opportunity for a high-performing automotive sales professional who thrives on developing people, driving performance, and creating a customer-first culture. As Sales Manager, you ll take responsibility for leading the sales operation, ensuring the team consistently delivers outstanding results while maintaining the highest standards of customer experience and compliance. Working closely with the Head of Business, you ll motivate and coach the team to exceed targets, maximise profitability, and build long-term customer relationships. Your day-to-day will include: Lead, motivate, and develop the sales team to achieve and exceed sales targets Drive performance across new and used vehicle sales, finance, and add-on products Monitor KPIs and implement effective sales strategies to maximise profitability Ensure an exceptional customer journey from initial enquiry through to vehicle handover Coach and support team members through regular performance reviews and development plans Maintain compliance with FCA and company standards Work collaboratively with other departments to ensure smooth dealership operations Analyse market trends and competitor activity to identify opportunities for growth What we re looking for in a Sales Manager We re looking for someone who is passionate about people leadership and delivering results. You ll ideally have: Previous experience in a Sales Manager or senior automotive sales leadership role A proven track record of delivering strong commercial performance Excellent leadership, coaching, and communication skills Strong organisational and analytical abilities A customer-focused approach with a passion for delivering exceptional service High levels of motivation, resilience, and professionalism Full UK driving licence (free from excessive penalties) What we offer At JCT600, we believe in rewarding and supporting our colleagues. Every Sales Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and our best-in-class leadership development Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.