Service Care Solutions - Housing
Darlington, County Durham
Scheme Manager Darlington ? Part-time - 30 hours per week Permanent £27,254 - £28,598 per annum (pro rata) We're looking for an approachable and motivated Scheme Manager to join a well-established Lifeline Services Team supporting residents across sheltered and extra care housing schemes. This is a rewarding opportunity to make a real difference by helping tenants live safely and independently within their communities. The Role Each day brings something different - you'll be responsible for a mix of building management and resident support . Duties include: Monitoring legionella, fire safety and site safety audits Coordinating repairs and maintenance Supporting tenants, their families, carers, and visiting professionals Carrying out daily calls and visits , responding to emergency calls, and facilitating activities and events Maintaining accurate records and ensuring compliance with GDPR and safety standards About You We're looking for someone who is: Friendly, compassionate, and proactive with a 'can-do' attitude Organised, flexible, and confident communicating with a range of people Comfortable using Microsoft Office, databases, and technology Able to remain calm and think clearly in changing situations Experience in housing, customer service, or working with older or vulnerable adults would be an advantage, but full induction and training will be provided. Benefits You'll receive a great benefits package, including: 32 days annual leave (plus bank holidays, pro rata) Local Government Pension Scheme access Flexible working and flexi-time options Training and development opportunities Health and wellbeing support , including physiotherapy and counselling services Retail and leisure discounts , Cycle to Work scheme , and much more Interested? To apply or find out more, please contact George Westhead at Service Care Solutions : .uk
Oct 22, 2025
Full time
Scheme Manager Darlington ? Part-time - 30 hours per week Permanent £27,254 - £28,598 per annum (pro rata) We're looking for an approachable and motivated Scheme Manager to join a well-established Lifeline Services Team supporting residents across sheltered and extra care housing schemes. This is a rewarding opportunity to make a real difference by helping tenants live safely and independently within their communities. The Role Each day brings something different - you'll be responsible for a mix of building management and resident support . Duties include: Monitoring legionella, fire safety and site safety audits Coordinating repairs and maintenance Supporting tenants, their families, carers, and visiting professionals Carrying out daily calls and visits , responding to emergency calls, and facilitating activities and events Maintaining accurate records and ensuring compliance with GDPR and safety standards About You We're looking for someone who is: Friendly, compassionate, and proactive with a 'can-do' attitude Organised, flexible, and confident communicating with a range of people Comfortable using Microsoft Office, databases, and technology Able to remain calm and think clearly in changing situations Experience in housing, customer service, or working with older or vulnerable adults would be an advantage, but full induction and training will be provided. Benefits You'll receive a great benefits package, including: 32 days annual leave (plus bank holidays, pro rata) Local Government Pension Scheme access Flexible working and flexi-time options Training and development opportunities Health and wellbeing support , including physiotherapy and counselling services Retail and leisure discounts , Cycle to Work scheme , and much more Interested? To apply or find out more, please contact George Westhead at Service Care Solutions : .uk
Property Officer Ashford 12 Month Temp Full Time Join a leading Housing Association based in Ashford as a Property Officer , providing professional support and ensuring high standards of service for property information, local land charge enquiries, and data management across the borough. THE ROLE As a Property Officer, you'll play a vital role in supporting property and land-related processes, maintaining accurate data records, and delivering outstanding customer service to both internal and external stakeholders. You'll be part of a flexible and collaborative team, helping to ensure compliance, accuracy, and efficiency within the department. Key Responsibilities: Research, validate and process Local Land Charges and property information enquiries. Liaise with solicitors, professionals, and members of the public to provide accurate information and advice. Maintain and update property, land, and address records using GIS and other digital systems. Administer street naming and numbering in line with council policy. Ensure compliance with data protection, local land charge legislation, and council standards. Support the wider team with administrative tasks, data management, and customer service. Contribute to ongoing digital transformation and improved working practices. THE CANDIDATE The ideal candidate will have prior experience in a similar role, ideally within local government, housing, or property information services. You'll be detail-oriented, customer-focused, and confident working with databases and mapping systems. Essential Requirements: Experience in a property, housing, or land information-based role. Strong IT skills, particularly Microsoft Office and bespoke database systems. Excellent verbal and written communication skills. Proven ability to work methodically, accurately, and to deadlines. A proactive and self-motivated approach with a focus on problem-solving. THE CONTRACT Working Hours: 30-35 hours per week (must include Tuesday, flexible pattern available) Length of Contract: 12-Month Temporary Assignment Pay Rate: £16.91 per hour LTD or £14.51 per hour PAYE (inclusive of holiday pay) Location: Ashford - hybrid working available once trained HOW TO APPLY If interested in this role, please apply using the link, or email .uk or call and ask for Beth for further informationIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Oct 22, 2025
Contractor
Property Officer Ashford 12 Month Temp Full Time Join a leading Housing Association based in Ashford as a Property Officer , providing professional support and ensuring high standards of service for property information, local land charge enquiries, and data management across the borough. THE ROLE As a Property Officer, you'll play a vital role in supporting property and land-related processes, maintaining accurate data records, and delivering outstanding customer service to both internal and external stakeholders. You'll be part of a flexible and collaborative team, helping to ensure compliance, accuracy, and efficiency within the department. Key Responsibilities: Research, validate and process Local Land Charges and property information enquiries. Liaise with solicitors, professionals, and members of the public to provide accurate information and advice. Maintain and update property, land, and address records using GIS and other digital systems. Administer street naming and numbering in line with council policy. Ensure compliance with data protection, local land charge legislation, and council standards. Support the wider team with administrative tasks, data management, and customer service. Contribute to ongoing digital transformation and improved working practices. THE CANDIDATE The ideal candidate will have prior experience in a similar role, ideally within local government, housing, or property information services. You'll be detail-oriented, customer-focused, and confident working with databases and mapping systems. Essential Requirements: Experience in a property, housing, or land information-based role. Strong IT skills, particularly Microsoft Office and bespoke database systems. Excellent verbal and written communication skills. Proven ability to work methodically, accurately, and to deadlines. A proactive and self-motivated approach with a focus on problem-solving. THE CONTRACT Working Hours: 30-35 hours per week (must include Tuesday, flexible pattern available) Length of Contract: 12-Month Temporary Assignment Pay Rate: £16.91 per hour LTD or £14.51 per hour PAYE (inclusive of holiday pay) Location: Ashford - hybrid working available once trained HOW TO APPLY If interested in this role, please apply using the link, or email .uk or call and ask for Beth for further informationIf the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Housing Officer - Full Time Temporary Contract in West London Are you an experienced Housing Officer looking to make a real impact within a leading London-based Housing Association? We are currently recruiting a dedicated Housing Officer to join their team on a 3-month temporary basis, covering the Notting Hill/Harlesden area. This is an excellent opportunity for a proactive professional passionate about delivering high-quality tenancy and neighbourhood management services. About the Role - Housing Officer As a Housing Officer, you will be responsible for providing a visible, proactive housing management service across your designated patch. Your role will involve supporting tenants, maintaining high standards in properties and neighborhoods, and working collaboratively with community partners to create safe, vibrant communities. Your expertise in tenancy management combined with your community engagement skills will be vital to your success in this role. Candidate Responsibilities - Housing Officer Deliver face-to-face tenancy management services, including new tenancy visits, property inspections, and tenancy audits. Manage tenancy issues such as assignments, succession planning, and breaches, adhering to legislation and policies. Conduct regular estate inspections to ensure neighborhoods are safe, clean, and well-maintained. Identify vulnerable tenants and liaise with external agencies for support. Take appropriate enforcement action, including legal proceedings when necessary. Collaborate with internal teams and external partners to deliver excellent customer service. Represent the Housing Association at community and multi-agency meetings to promote tenancy sustainment and engagement. Essential Skills & Requirements - Housing Officer Previous experience as a Housing Officer or in tenancy management roles. Strong knowledge of tenancy law, housing policies, and enforcement procedures. Excellent communication, organizational, and case management skills. Ability to handle challenging customer situations with professionalism and empathy. Full UK driving license with access to a vehicle insured for business use. Experience managing diverse and vulnerable tenants. Benefits of Working with Us Competitive pay rate: £24.65 per hour LTD / £21.15 per hour PAYE (including holiday pay). £250 Training Allowance to support your ongoing development. Access to dedicated specialist consultants for support throughout your placement. Daily payroll runs ensuring smooth payment processes. Free candidate registration and compliance checks. Referral and loyalty bonus schemes, including a sign-up bonus for successful referrals. How to Apply If you meet the requirements and are ready to step into this rewarding role as a Housing Officer, please apply today! You can send your CV to .uk or call and ask for Beth for further information.Join us and help create thriving, safe communities as a Housing Officer!
Oct 06, 2025
Full time
Housing Officer - Full Time Temporary Contract in West London Are you an experienced Housing Officer looking to make a real impact within a leading London-based Housing Association? We are currently recruiting a dedicated Housing Officer to join their team on a 3-month temporary basis, covering the Notting Hill/Harlesden area. This is an excellent opportunity for a proactive professional passionate about delivering high-quality tenancy and neighbourhood management services. About the Role - Housing Officer As a Housing Officer, you will be responsible for providing a visible, proactive housing management service across your designated patch. Your role will involve supporting tenants, maintaining high standards in properties and neighborhoods, and working collaboratively with community partners to create safe, vibrant communities. Your expertise in tenancy management combined with your community engagement skills will be vital to your success in this role. Candidate Responsibilities - Housing Officer Deliver face-to-face tenancy management services, including new tenancy visits, property inspections, and tenancy audits. Manage tenancy issues such as assignments, succession planning, and breaches, adhering to legislation and policies. Conduct regular estate inspections to ensure neighborhoods are safe, clean, and well-maintained. Identify vulnerable tenants and liaise with external agencies for support. Take appropriate enforcement action, including legal proceedings when necessary. Collaborate with internal teams and external partners to deliver excellent customer service. Represent the Housing Association at community and multi-agency meetings to promote tenancy sustainment and engagement. Essential Skills & Requirements - Housing Officer Previous experience as a Housing Officer or in tenancy management roles. Strong knowledge of tenancy law, housing policies, and enforcement procedures. Excellent communication, organizational, and case management skills. Ability to handle challenging customer situations with professionalism and empathy. Full UK driving license with access to a vehicle insured for business use. Experience managing diverse and vulnerable tenants. Benefits of Working with Us Competitive pay rate: £24.65 per hour LTD / £21.15 per hour PAYE (including holiday pay). £250 Training Allowance to support your ongoing development. Access to dedicated specialist consultants for support throughout your placement. Daily payroll runs ensuring smooth payment processes. Free candidate registration and compliance checks. Referral and loyalty bonus schemes, including a sign-up bonus for successful referrals. How to Apply If you meet the requirements and are ready to step into this rewarding role as a Housing Officer, please apply today! You can send your CV to .uk or call and ask for Beth for further information.Join us and help create thriving, safe communities as a Housing Officer!