JMG Group

Greenwood Moreland are an insurance broker in Scotland, employing over 50 staff across 7 offices and control approximately £20m of GWP spread across a mix of commercial, niche and personal insurance clients. Greenwood Moreland are proudly part of the wider JMG Group - a top 30 UK broker with a strong presence across the UK who are experiencing rapid growth and continued success in the market.JMG Group place in excess of £350 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing - values that shape everything we do. Our success is driven by our talented people, modern systems, and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners. The Role As an Insurance Account Handler in our Personal Lines team, you will play a key role in managing a portfolio of clients and their Personal insurance policies. You will work closely with the clients to understand their needs, provide expert advice, and ensure they receive the best insurance solutions. The role is based at our Hamilton office and is a full-time, officed based role. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their insurance requirements and providing professional guidance. Policy Administration: Handle the end-to-end administration of insurance policies, ensuring accuracy and compliance with industry regulations. Renewals and Upselling: Proactively manage policy renewals, identify upselling opportunities, and contribute to the growth of the client portfolio. Market Knowledge: Stay informed about industry trends, changes in regulations, and emerging products to provide informed advice to clients. Collaboration: Work closely with internal teams, including underwriters and claims specialists, to deliver comprehensive and effective insurance solutions. What we're looking for: To be successful in this role, we are looking for the following skills. Ideally some knowledge or experience gained from within the Insurance industry, or financial services - however this is not essential as full training will be provided. Strong customer service skills Excellent communication and interpersonal skills IT proficiency with knowledge of all MS Office programmes Ability to work collaboratively in a fast-paced, team-oriented environment. This is an office-based role, covering Monday to Friday 9am to 5pm with 1 hour for lunch. What we offer Death in service Enhanced maternity/ paternity leave Company pension Cycle to work scheme Free parking Health & wellbeing programme Referral programme Casual dress Many more REF-

Here at The Risk Factor, we use innovative methods to resolve our clients insurance needs fairly and concisely. Our mission is for every Risk Factor client to be able to fund a community project with the savings we make for them from our transparent, ethical and innovative insurance & procurement services. We are now part of the wider JMG Group who are a Private Equity backed insurance broking gro click apply for full job details

JMG Group is a private equity-backed insurance business headquartered in Leeds, with a strong and growing presence across the UK. As a Top 30 broker, we continue to expand rapidly through strategic acquisitions and currently place over £350m in Gross Written Premium each year. Our reputation in the market is built on delivering exceptional service to our customers, supported by the strength of our people, systems, and processes. Overall objective :This is an exciting opportunity to play a key role in joining a small but highly impactful team that consistently deliver an effective, people-focused HR service across our UK Wide group of businesses.This role joins an existing HR & People Operations function, who focus on BAU tasks but also support continued expansion and the evolving needs of the Group. You'll be responsible for ensuring high-quality HR support across the business while also driving key people initiatives that align with our culture and growth ambitions.Reporting to the Senior Group HR Partner, you will help provide robust HR support across all aspects of the employee lifecycle, including absence and performance management, employee relations, engagement, talent management, and the implementation of all our HR policies and procedures to newly acquired businesses.You will play a pivotal role in helping to deliver HR strategies that improve employee retention, satisfaction, and engagement, while ensuring our people have the tools and development opportunities they need to thrive.This is an ideal role for someone who thrives in a fast-paced, evolving environment and wants to be part of a collaborative, forward-thinking team. Key Duties and Responsibilities Act as a proactive HR partner across designated business areas, supporting leaders with all aspects of the employee lifecycle. Support initiatives that improve employee retention, engagement, and satisfaction, aligned with business objectives. Support the development and delivery of HR solutions that support the integration of new acquisitions and the Group's ambitious growth strategy. Provide guidance and coaching to managers on employee relations matters, including disciplinary, grievance, and absence issues. Support with the review, development, and implementation of HR policies and procedures to ensure consistency, compliance, and best practice. Support talent development by identifying skills gaps and promoting access to training and career development opportunities. Champion diversity, equity, and inclusion across the Group, embedding these principles into everyday people practices. Collaborate with the wider People team to align Group initiatives and ensure consistency across regions, eg. Recruitment, L&D and ESG. Use data and HR metrics to monitor trends, inform decisions, and measure the impact of people strategies. Support health and wellbeing initiatives that contribute to a positive, engaging workplace environment. Ensure legal and regulatory compliance in all HR activities, staying abreast of employment law developments. Knowledge, Skills and Experience Ideally, CIPD Level 5 qualified, with significant practical HR experience. Strong background in employee relations, with experience managing complex cases, including disciplinary, grievance, and absence management. Demonstrable experience supporting rapid business growth and acquisition integration, especially within a fast-paced environment. Excellent understanding of employment law and the ability to provide expert advice on HR matters to senior management and staff. Ability to develop and implement HR policies and procedures that are aligned with business strategy and ensure legal compliance. Strong communication skills, with the ability to engage and influence stakeholders at all levels of the business. Proven track record in employee engagement and retention strategies, with measurable success in improving workplace satisfaction. Data-driven approach to HR, with experience using HR metrics and analytics to guide decision-making and measure impact. Ability to think strategically and commercially, understanding the wider business context and aligning HR activities to business goals. Adaptable and resilient, with the ability to thrive in a growing, dynamic environment. Strong IT skills, with proficiency in HR systems and Microsoft Office applications. REF-