Description A great opportunity to join our pensions data solutions team comprising data experts from different backgrounds, who provide leading edge insights where deficiencies in member data quality may impede our client's ability to achieve their strategic goal and journey plans. We are recruiting experienced Defined Benefit pensions professionals to join us as a Senior Pensions Data Specialist to deliver data services to our clients, which include data and benefit audits, preparing data strategies and plans, undertaking various pension rectifications including GMP rectification and equalisation. While we continue to help clients meet their GMP objectives, the data challenges our clients face are becoming more diverse which gives you a great chance to work in a team across a broad spectrum of areas and add tangible value to clients and pension scheme members. The Role You will create and customise bulk tools and solutions, directing and reviewing work done by others and taking responsibility for successful delivery of the work. You will be comfortable communicating technical issues in a clear way to a broad audience. It is expected that you will be highly numerate with good analytical skills and be used to working with modern software and ideally have a keen interest in programming and developing technological solutions for the benefit of our clients. In addition, we expect good organisation skills and core project management behaviours to complement your technical expertise. Some experience in pension rectification exercises is advantageous as well as more advanced data and benefit auditing and cleansing of Pension data. Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week working in your nearest office. Join us: Be part of a dynamic team with a defined career path, on job training and a team that coach and mentor you whilst you grow your career with us! Qualifications What you'll bring A proven track record in delivering multiple projects to set deadlines Strong knowledge and experience of UK DB Pension arrangements, including experience of auditing pension scheme data, cleansing pension scheme data and data rectifications A strong understanding of manual benefit calculations and processes Experienced in creating solutions and customising software to correct data or carry out pension scheme calculations Excellent Microsoft Office skills, particularly Excel A clear, concise and confident communicator of complex or technical issues relating to UK pensions and member data to a broad audience Experience in developing close working relationships with clients and/or external third parties, or suppliers Proven delegation skills and a natural desire to coach and mentor junior associates A firm commitment to delivering high quality service. Ability to work both independently and in teams and enjoy a fast-paced environment Ability to think strategically and propose solutions, as well as identify risks and issues An ability to foster and support the delivery of projects within a team environment Inquisitive, self-starter attitude and ability to work with ambiguity Experience of pension administration systems What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 09, 2026
Full time
Description A great opportunity to join our pensions data solutions team comprising data experts from different backgrounds, who provide leading edge insights where deficiencies in member data quality may impede our client's ability to achieve their strategic goal and journey plans. We are recruiting experienced Defined Benefit pensions professionals to join us as a Senior Pensions Data Specialist to deliver data services to our clients, which include data and benefit audits, preparing data strategies and plans, undertaking various pension rectifications including GMP rectification and equalisation. While we continue to help clients meet their GMP objectives, the data challenges our clients face are becoming more diverse which gives you a great chance to work in a team across a broad spectrum of areas and add tangible value to clients and pension scheme members. The Role You will create and customise bulk tools and solutions, directing and reviewing work done by others and taking responsibility for successful delivery of the work. You will be comfortable communicating technical issues in a clear way to a broad audience. It is expected that you will be highly numerate with good analytical skills and be used to working with modern software and ideally have a keen interest in programming and developing technological solutions for the benefit of our clients. In addition, we expect good organisation skills and core project management behaviours to complement your technical expertise. Some experience in pension rectification exercises is advantageous as well as more advanced data and benefit auditing and cleansing of Pension data. Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week working in your nearest office. Join us: Be part of a dynamic team with a defined career path, on job training and a team that coach and mentor you whilst you grow your career with us! Qualifications What you'll bring A proven track record in delivering multiple projects to set deadlines Strong knowledge and experience of UK DB Pension arrangements, including experience of auditing pension scheme data, cleansing pension scheme data and data rectifications A strong understanding of manual benefit calculations and processes Experienced in creating solutions and customising software to correct data or carry out pension scheme calculations Excellent Microsoft Office skills, particularly Excel A clear, concise and confident communicator of complex or technical issues relating to UK pensions and member data to a broad audience Experience in developing close working relationships with clients and/or external third parties, or suppliers Proven delegation skills and a natural desire to coach and mentor junior associates A firm commitment to delivering high quality service. Ability to work both independently and in teams and enjoy a fast-paced environment Ability to think strategically and propose solutions, as well as identify risks and issues An ability to foster and support the delivery of projects within a team environment Inquisitive, self-starter attitude and ability to work with ambiguity Experience of pension administration systems What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description We are seeking a highly motivated and commercially minded Senior Director to support the growth of our Life Insurance Advisory business across EMEA. The successful candidate will be responsible for developing and strengthening relationships with the heads of relevant functions in client organisations, developing and deploying intellectual property to support clients' demographic assumption-setting and risk modelling, and advising clients on demographic aspects of M&A and risk-transfer transactions. They will collaborate widely with other teams and stakeholders to provide advice on demographics across a wide range of different project types. This role would suit an individual with a desire to deepen their existing specialism in the field of longevity and biometric risk, who is also interested in supporting PRT transaction work including pricing. The Role Key Responsibilities: Client Relationship Management Develop and deepen relationships with such stakeholders as the heads of functions responsible for longevity, mortality, morbidity and other demographic assumptions for pricing, reserving or risk modelling, across EMEA life insurers. Act as a trusted advisor to clients on the setting and review of demographic assumptions, demographic risk modelling methods and the calibration and validation of Internal Models for demographic risk. Represent the firm at industry conferences and in client meetings. Mortality / Longevity / Biometric assumptions domain expertise Advise clients on a broad range of mortality/longevity-related topics, including: Assumption-setting methodologies Independent reviews of pricing/reserving assumptions Incorporation of external data and information into modelling Internal Model (or broader economic capital model) development, calibration and validation Transaction-related assumptions, including for PRT deals Contributing to the direction of, and delivering / reviewing content for, a regular research bulletin for client use. Support on PRT pricing work Intellectual property development Lead work on the development of intellectual property for deployment within the field of demographic assumption / risk. Business Development Identify relevant emerging market trends and opportunities within the life insurance market. Develop thought leadership materials and market insights. Contribute to sales strategy, pipeline development, and revenue growth objectives. Collaborate across advisory, actuarial, broking, investment, and M&A teams to deliver integrated client solutions. Internal Leadership Mentor and support other team members. Internal Leadership Mentor and support other team members. Qualifications What you'll bring Proven experience within life insurance, reinsurance, consulting or other actuarial advisory. You will have: carried out and interpreted the results of investigations (e.g. analyses of mortality experience) which support assumption-setting processes and communicated the results of such investigations to senior stakeholders engaged in research to support demographic assumption-setting, covering (for example) literature reviews of epidemiological papers, or fitting models to public-domain data, using third-party data to enrich your own portfolio experience data, etc. developed a detailed understanding of statistical methods used within the context of demographic assumptions or demographic risks, when and how it is appropriate to use those methods, and the limitations of those methods In all of the above, some exposure to mortality/longevity assumptions/risks would be preferred, but candidates with experience of morbidity assumption-setting will also be considered. Experience of interacting with senior stakeholders. Strong commercial and business development skills. Knowledge of major EMEA life insurance markets. You may also have: advised other stakeholders on the correct application of demographic assumptions, or provided critical review of the appropriateness of certain assumptions for the purpose for which they were being used worked on the development or validation of Internal Models (Solvency II/Solvency UK) of demographic risks carried out demographic analyses within the context of assumption-setting for PRT pricing previously worked for a consultancy, engaged with external clients (or stakeholders from outside of your business unit) and had to manage multiple competing demands. established connections with other demographic experts across the industry, or contributed to presentations on demographic topics at industry events. Preferred Qualifications Qualified actuary with post-qualification experience in a relevant discipline. Key Competencies Project management and strong teamwork skills Technical statistical knowledge Presentation and written communication: the successful candidate will be comfortable engaging in technical discussions as well as communicating complex demographic information in simple terms when required Curiosity and inquisitiveness Innovation: the successful candidate will show willingness to develop and test novel solutions, whilst managing project delivery risks to within acceptable levels Success Measures The successful candidate will: Maintain and grow relationships with key stakeholders related to demographic assumptions and demographic risks across EMEA life re/insurers. Deliver measurable revenue growth through advisory and transaction mandates. Enhance the firm's reputation as a leading advisor in the EMEA life insurance market. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 09, 2026
Full time
Description We are seeking a highly motivated and commercially minded Senior Director to support the growth of our Life Insurance Advisory business across EMEA. The successful candidate will be responsible for developing and strengthening relationships with the heads of relevant functions in client organisations, developing and deploying intellectual property to support clients' demographic assumption-setting and risk modelling, and advising clients on demographic aspects of M&A and risk-transfer transactions. They will collaborate widely with other teams and stakeholders to provide advice on demographics across a wide range of different project types. This role would suit an individual with a desire to deepen their existing specialism in the field of longevity and biometric risk, who is also interested in supporting PRT transaction work including pricing. The Role Key Responsibilities: Client Relationship Management Develop and deepen relationships with such stakeholders as the heads of functions responsible for longevity, mortality, morbidity and other demographic assumptions for pricing, reserving or risk modelling, across EMEA life insurers. Act as a trusted advisor to clients on the setting and review of demographic assumptions, demographic risk modelling methods and the calibration and validation of Internal Models for demographic risk. Represent the firm at industry conferences and in client meetings. Mortality / Longevity / Biometric assumptions domain expertise Advise clients on a broad range of mortality/longevity-related topics, including: Assumption-setting methodologies Independent reviews of pricing/reserving assumptions Incorporation of external data and information into modelling Internal Model (or broader economic capital model) development, calibration and validation Transaction-related assumptions, including for PRT deals Contributing to the direction of, and delivering / reviewing content for, a regular research bulletin for client use. Support on PRT pricing work Intellectual property development Lead work on the development of intellectual property for deployment within the field of demographic assumption / risk. Business Development Identify relevant emerging market trends and opportunities within the life insurance market. Develop thought leadership materials and market insights. Contribute to sales strategy, pipeline development, and revenue growth objectives. Collaborate across advisory, actuarial, broking, investment, and M&A teams to deliver integrated client solutions. Internal Leadership Mentor and support other team members. Internal Leadership Mentor and support other team members. Qualifications What you'll bring Proven experience within life insurance, reinsurance, consulting or other actuarial advisory. You will have: carried out and interpreted the results of investigations (e.g. analyses of mortality experience) which support assumption-setting processes and communicated the results of such investigations to senior stakeholders engaged in research to support demographic assumption-setting, covering (for example) literature reviews of epidemiological papers, or fitting models to public-domain data, using third-party data to enrich your own portfolio experience data, etc. developed a detailed understanding of statistical methods used within the context of demographic assumptions or demographic risks, when and how it is appropriate to use those methods, and the limitations of those methods In all of the above, some exposure to mortality/longevity assumptions/risks would be preferred, but candidates with experience of morbidity assumption-setting will also be considered. Experience of interacting with senior stakeholders. Strong commercial and business development skills. Knowledge of major EMEA life insurance markets. You may also have: advised other stakeholders on the correct application of demographic assumptions, or provided critical review of the appropriateness of certain assumptions for the purpose for which they were being used worked on the development or validation of Internal Models (Solvency II/Solvency UK) of demographic risks carried out demographic analyses within the context of assumption-setting for PRT pricing previously worked for a consultancy, engaged with external clients (or stakeholders from outside of your business unit) and had to manage multiple competing demands. established connections with other demographic experts across the industry, or contributed to presentations on demographic topics at industry events. Preferred Qualifications Qualified actuary with post-qualification experience in a relevant discipline. Key Competencies Project management and strong teamwork skills Technical statistical knowledge Presentation and written communication: the successful candidate will be comfortable engaging in technical discussions as well as communicating complex demographic information in simple terms when required Curiosity and inquisitiveness Innovation: the successful candidate will show willingness to develop and test novel solutions, whilst managing project delivery risks to within acceptable levels Success Measures The successful candidate will: Maintain and grow relationships with key stakeholders related to demographic assumptions and demographic risks across EMEA life re/insurers. Deliver measurable revenue growth through advisory and transaction mandates. Enhance the firm's reputation as a leading advisor in the EMEA life insurance market. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Join us as a Senior Pensions Complaints Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. In this role, you will work closely with the Quality Assurance Manager, undertaking regular quality assurance assessments on the work undertaken by the team and playing a lead role in effective complaint handling. This will include completion of monthly quality audit and complaints reports, identify errors and process failures and then work with the Quality Assurance Manager to support and drive change and proactively improve the quality of the service provided to members. The role is an exciting opportunity to build on your previous experience and knowledge. You will have the opportunity to further your career by learning new skills and engaging in continuous development via formal training, on the job learning and professional qualifications. The Role Quality Assurance Understand and suggest improvements to the Quality Assurance framework and approach, identifying themes, coaching areas, training needs and identifying best practices. Provide effective guidance and support to administration staff on quality and customer service matters Support the Quality Assurance Manager to ensure there is appropriate governance of all Quality Improvement activities. Be a point of contact and a representative at internal quality forums and root cause analysis meetings Complaint Handling Ensure complaints are handled efficiently and professionally, with high-quality responses and appropriate updates to members, to deliver a good customer experience Ensure complaints are investigated thoroughly, gathering all necessary information and evidence to reach fair and informed decisions Recommend to Quality Assurance Manager levels of distress and inconvenience to be paid to customers. Process these once approved and keep a record of the amount paid and reasons why Review customer feedback and ensure appropriate audit and/or process review conducted with resulting recommendations presented to the Quality Assurance Manager Reporting Responsible for completing monthly quality audit and complaints reports, with root cause analysis and identification of themes Qualifications What you'll bring Experience working in an occupational pension administration team carrying out administration processes, including Retirements, Transfers and Deaths (DB Pensions experience is preferred however DC Pensions could be considered) Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Expereince in complaint handling, quality assurance and reporting. High level attention to detail and skilled in following and applying procedural documentation Excellent organisational and time management skills and being able to manage own workload Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. Flexible approach and positive attitude and communication style What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Nov 09, 2026
Full time
Description Join us as a Senior Pensions Complaints Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. In this role, you will work closely with the Quality Assurance Manager, undertaking regular quality assurance assessments on the work undertaken by the team and playing a lead role in effective complaint handling. This will include completion of monthly quality audit and complaints reports, identify errors and process failures and then work with the Quality Assurance Manager to support and drive change and proactively improve the quality of the service provided to members. The role is an exciting opportunity to build on your previous experience and knowledge. You will have the opportunity to further your career by learning new skills and engaging in continuous development via formal training, on the job learning and professional qualifications. The Role Quality Assurance Understand and suggest improvements to the Quality Assurance framework and approach, identifying themes, coaching areas, training needs and identifying best practices. Provide effective guidance and support to administration staff on quality and customer service matters Support the Quality Assurance Manager to ensure there is appropriate governance of all Quality Improvement activities. Be a point of contact and a representative at internal quality forums and root cause analysis meetings Complaint Handling Ensure complaints are handled efficiently and professionally, with high-quality responses and appropriate updates to members, to deliver a good customer experience Ensure complaints are investigated thoroughly, gathering all necessary information and evidence to reach fair and informed decisions Recommend to Quality Assurance Manager levels of distress and inconvenience to be paid to customers. Process these once approved and keep a record of the amount paid and reasons why Review customer feedback and ensure appropriate audit and/or process review conducted with resulting recommendations presented to the Quality Assurance Manager Reporting Responsible for completing monthly quality audit and complaints reports, with root cause analysis and identification of themes Qualifications What you'll bring Experience working in an occupational pension administration team carrying out administration processes, including Retirements, Transfers and Deaths (DB Pensions experience is preferred however DC Pensions could be considered) Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Expereince in complaint handling, quality assurance and reporting. High level attention to detail and skilled in following and applying procedural documentation Excellent organisational and time management skills and being able to manage own workload Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. Flexible approach and positive attitude and communication style What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Description Ready to shape the infrastructure that powers engineering at scale? As our Engineering Lead - Infrastructure Operation s, you'll lead the AWS platforms operations, tooling, and operations that keep our teams shipping safely and efficiently. Here at Cushon by WTW, we like to do things a bit differently our mission is to help as many people as possible to get comfortable with their finances. Our vision is to bring tech revolution to the financial services industry. Learn more here - So, to support us in this mission, we are looking for an Engineering Lead - Infrastructure Operations to provide technical leadership for our AWS-based platform operations team. You will play a key role in scaling our engineering foundations, modernising infrastructure, and leading cloud and platform migration initiatives. You'll help shape the hosting, security, release, observability, and developer tooling capabilities that enable engineering teams to deliver securely and reliably at scale. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. This is a hybrid role requiring working one to two days per month from the office. The Role Delivery & technical leadership Lead delivery of complex infrastructure and platform initiatives, managing dependencies& removing blockers. Define and evolve the DevOps and infrastructure strategy, ownership model, and team boundaries. Partner with engineering teams to deliver reliable, high-quality solutions aligned with business and regulatory requirements. Collaborate with Engineering Leads to drive innovation, knowledge sharing, and continuous improvement. Build strong relationships across product, engineering, security, and business stakeholders. Enhance engineering practices across CI/CD, releases, incident management, and operational readiness. Balance delivery priorities with technical debt, security requirements, and operational responsibilities. Foster collaboration and alignment on shared platform and infrastructure initiatives. Infrastructure, reliability & security Lead the evolution of deployment pipelines and system reliability across our monorepos and legacy platform (CircleCI, NX, Docker) Guide AWS cloud strategy - hosting, networking, scalability, performance, and cost-efficiency across production environments Oversee Infrastructure as Code practices (e.g. Terraform) and ensure environments are consistent, auditable, and secure Shape monitoring, observability and alerting across the engineering organisation (e.g. Datadog, CloudWatch) so issues are detected and resolved before customers are impacted4 Lead incident management practices - on-call, triage, escalation, post-incident reviews, and runbook qualityChampion security best practices - IAM, WAF, encryption, VPC configuration, and compliance with industry and regulatory standards Support capacity planning, cost optimisation, and production readiness for high-risk changes and coordinated cutovers People & developer experience Coach and mentor Operations Engineers, fostering technical leadership, delivery excellence, and strong operational practices. Remain hands-on when needed, contributing to designs, code, configuration, and runbooks while empowering the team to take ownership. Enhance developer experience through self-service tools, streamlined environments, improved documentation, and effective onboarding. Support hiring efforts and help raise the bar for engineering talent across the team. Qualifications What you'll bring Technical experience Strong AWS infrastructure experience, including cost optimisation, performance tuning, and production troubleshooting Experience in Operations, DevSecOps, SRE, or Cloud Infrastructure roles in fast-growing, regulated environments Proven experience leading or acting as technical lead for a platform or operations team for AWS Cloud based opeartions. Proficiency with Infrastructure as Code tools such as OpenTofu, Terraform, or Cloud formation (OpenTofu preferred) Expertise in observability - monitoring, logging, alerting, and APM (e.g. Datadog, Prometheus, Grafana, CloudWatch) Solid understanding of Docker and containerisation technologies Deep CI/CD pipeline ownership and release governance in high-stakes environments Knowledge of AWS security best practices, including IAM, VPCs, WAF, and encryption standards Familiarity with developer tooling and monorepo CI patterns (e.g. CircleCI, Github Actions, NX) is desirable Leadership & delivery Strong technical expertise across cloud, infrastructure, and CI/CD. Ability to balance architecture, delivery, reliability, and business priorities. Champion engineering best practices, quality, security, and operational excellence. Excellent stakeholder management and communication skills. Proven people leader with a passion for coaching and developing engineers. Strong strategic thinking and pragmatic decision-making. Committed to building high-performing teams focused on customer and engineering outcomes. Supporting a move across engineering to YBIYRI - "You build it, you run it" DevOps practices enabling teams to support anything they build in their domains. Building FinOps frameworks and monitoring, focussing on cost optimization What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 09, 2026
Full time
Description Ready to shape the infrastructure that powers engineering at scale? As our Engineering Lead - Infrastructure Operation s, you'll lead the AWS platforms operations, tooling, and operations that keep our teams shipping safely and efficiently. Here at Cushon by WTW, we like to do things a bit differently our mission is to help as many people as possible to get comfortable with their finances. Our vision is to bring tech revolution to the financial services industry. Learn more here - So, to support us in this mission, we are looking for an Engineering Lead - Infrastructure Operations to provide technical leadership for our AWS-based platform operations team. You will play a key role in scaling our engineering foundations, modernising infrastructure, and leading cloud and platform migration initiatives. You'll help shape the hosting, security, release, observability, and developer tooling capabilities that enable engineering teams to deliver securely and reliably at scale. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. This is a hybrid role requiring working one to two days per month from the office. The Role Delivery & technical leadership Lead delivery of complex infrastructure and platform initiatives, managing dependencies& removing blockers. Define and evolve the DevOps and infrastructure strategy, ownership model, and team boundaries. Partner with engineering teams to deliver reliable, high-quality solutions aligned with business and regulatory requirements. Collaborate with Engineering Leads to drive innovation, knowledge sharing, and continuous improvement. Build strong relationships across product, engineering, security, and business stakeholders. Enhance engineering practices across CI/CD, releases, incident management, and operational readiness. Balance delivery priorities with technical debt, security requirements, and operational responsibilities. Foster collaboration and alignment on shared platform and infrastructure initiatives. Infrastructure, reliability & security Lead the evolution of deployment pipelines and system reliability across our monorepos and legacy platform (CircleCI, NX, Docker) Guide AWS cloud strategy - hosting, networking, scalability, performance, and cost-efficiency across production environments Oversee Infrastructure as Code practices (e.g. Terraform) and ensure environments are consistent, auditable, and secure Shape monitoring, observability and alerting across the engineering organisation (e.g. Datadog, CloudWatch) so issues are detected and resolved before customers are impacted4 Lead incident management practices - on-call, triage, escalation, post-incident reviews, and runbook qualityChampion security best practices - IAM, WAF, encryption, VPC configuration, and compliance with industry and regulatory standards Support capacity planning, cost optimisation, and production readiness for high-risk changes and coordinated cutovers People & developer experience Coach and mentor Operations Engineers, fostering technical leadership, delivery excellence, and strong operational practices. Remain hands-on when needed, contributing to designs, code, configuration, and runbooks while empowering the team to take ownership. Enhance developer experience through self-service tools, streamlined environments, improved documentation, and effective onboarding. Support hiring efforts and help raise the bar for engineering talent across the team. Qualifications What you'll bring Technical experience Strong AWS infrastructure experience, including cost optimisation, performance tuning, and production troubleshooting Experience in Operations, DevSecOps, SRE, or Cloud Infrastructure roles in fast-growing, regulated environments Proven experience leading or acting as technical lead for a platform or operations team for AWS Cloud based opeartions. Proficiency with Infrastructure as Code tools such as OpenTofu, Terraform, or Cloud formation (OpenTofu preferred) Expertise in observability - monitoring, logging, alerting, and APM (e.g. Datadog, Prometheus, Grafana, CloudWatch) Solid understanding of Docker and containerisation technologies Deep CI/CD pipeline ownership and release governance in high-stakes environments Knowledge of AWS security best practices, including IAM, VPCs, WAF, and encryption standards Familiarity with developer tooling and monorepo CI patterns (e.g. CircleCI, Github Actions, NX) is desirable Leadership & delivery Strong technical expertise across cloud, infrastructure, and CI/CD. Ability to balance architecture, delivery, reliability, and business priorities. Champion engineering best practices, quality, security, and operational excellence. Excellent stakeholder management and communication skills. Proven people leader with a passion for coaching and developing engineers. Strong strategic thinking and pragmatic decision-making. Committed to building high-performing teams focused on customer and engineering outcomes. Supporting a move across engineering to YBIYRI - "You build it, you run it" DevOps practices enabling teams to support anything they build in their domains. Building FinOps frameworks and monitoring, focussing on cost optimization What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description We are seeking a highly motivated and commercially minded Senior Director to support the growth of our Life Insurance Advisory and Reinsurance business across EMEA. The successful candidate will be responsible for developing and strengthening relationships with C-suite executive and senior client leadership, identifying and originating capital management opportunities, advising clients on strategic capital optimization solutions, and supporting the placement and execution of reinsurance transactions. This role sits at the intersection of strategic advisory, capital management consulting, and reinsurance broking, requiring strong technical understanding, commercial acumen, and stakeholder management skills. The Role Key Responsibilities Client Relationship Management Develop and deepen relationships with CEOs, CFOs, CROs, Heads of Capital, and other senior decision-makers across UK and EMEA life insurers. Act as a trusted advisor to clients on capital, risk, financial resilience, growth, and strategic transactions. Build and execute relationship plans for priority clients and prospects. Represent the firm at industry conferences and client meetings. Capital Management Advisory Lead discussions with insurers regarding capital optimization strategies and balance sheet efficiency. Advise clients on a broad range of capital management solutions, including: Funded and unfunded reinsurance structures Longevity and mortality transactions Financial reinsurance Capital relief and solvency optimization Legacy portfolio solutions New business strain management Risk transfer and alternative capital solutions Support clients in evaluating strategic alternatives and assessing transaction economics. Reinsurance Transaction Origination & Execution Assist with originating, developing, and executing reinsurance opportunities across the life insurance sector. Partner with broking teams to structure and place transactions with global reinsurers. Coordinate transaction processes, including: Strategy development Market engagement Request for proposal (RFP) processes Bid evaluation Commercial negotiation Contract finalization Support complex and cross-border transactions across EMEA markets. Business Development Identify emerging market trends and opportunities within life insurance capital management and risk transfer. Develop thought leadership materials and market insights. Contribute to sales strategy, pipeline development, and revenue growth objectives. Collaborate across advisory, actuarial, broking, investment, and M&A teams to deliver integrated client solutions. Internal Leadership Mentor and support mid-level/junior team members. Drive collaboration across regional and global teams. Contribute to the continued development of the firm's capital advisory capabilities and market presence. Qualifications What you'll bring Significant experience within life insurance, consulting, reinsurance, investment banking, actuarial advisory, or capital management. Strong understanding of: Solvency II and regulatory capital frameworks Life insurance balance sheets and capital management Reinsurance markets and risk transfer structures Financial and strategic implications of capital solutions Experience interacting with senior client stakeholders and executive leadership teams. Demonstrated involvement in reinsurance, capital optimization, M&A, or strategic transactions. Strong commercial and business development skills. Preferred Qualifications Experience working within an insurer, reinsurer, advisory firm, broker, or consulting organization. Knowledge of major EMEA life insurance markets. Actuarial, finance, economics, accounting, or related professional qualifications. Established network within the UK / EMEA life insurance industry. Key Competencies Executive presence and relationship management Strategic thinking and commercial acumen Capital management and reinsurance expertise Transaction execution and project leadership Business development and opportunity origination Negotiation and influencing skills Excellent written and verbal communication Collaborative and entrepreneurial mindset Success Measures The successful candidate will: Grow and strengthen strategic C-suite and senior relationships across UK and EMEA life re/insurers. Originate new capital management and reinsurance opportunities. Deliver measurable revenue growth through advisory and transaction mandates. Successfully execute complex reinsurance and capital optimization transactions. Enhance the firm's reputation as a leading advisor and broker in the UK and EMEA life insurance market. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 09, 2026
Full time
Description We are seeking a highly motivated and commercially minded Senior Director to support the growth of our Life Insurance Advisory and Reinsurance business across EMEA. The successful candidate will be responsible for developing and strengthening relationships with C-suite executive and senior client leadership, identifying and originating capital management opportunities, advising clients on strategic capital optimization solutions, and supporting the placement and execution of reinsurance transactions. This role sits at the intersection of strategic advisory, capital management consulting, and reinsurance broking, requiring strong technical understanding, commercial acumen, and stakeholder management skills. The Role Key Responsibilities Client Relationship Management Develop and deepen relationships with CEOs, CFOs, CROs, Heads of Capital, and other senior decision-makers across UK and EMEA life insurers. Act as a trusted advisor to clients on capital, risk, financial resilience, growth, and strategic transactions. Build and execute relationship plans for priority clients and prospects. Represent the firm at industry conferences and client meetings. Capital Management Advisory Lead discussions with insurers regarding capital optimization strategies and balance sheet efficiency. Advise clients on a broad range of capital management solutions, including: Funded and unfunded reinsurance structures Longevity and mortality transactions Financial reinsurance Capital relief and solvency optimization Legacy portfolio solutions New business strain management Risk transfer and alternative capital solutions Support clients in evaluating strategic alternatives and assessing transaction economics. Reinsurance Transaction Origination & Execution Assist with originating, developing, and executing reinsurance opportunities across the life insurance sector. Partner with broking teams to structure and place transactions with global reinsurers. Coordinate transaction processes, including: Strategy development Market engagement Request for proposal (RFP) processes Bid evaluation Commercial negotiation Contract finalization Support complex and cross-border transactions across EMEA markets. Business Development Identify emerging market trends and opportunities within life insurance capital management and risk transfer. Develop thought leadership materials and market insights. Contribute to sales strategy, pipeline development, and revenue growth objectives. Collaborate across advisory, actuarial, broking, investment, and M&A teams to deliver integrated client solutions. Internal Leadership Mentor and support mid-level/junior team members. Drive collaboration across regional and global teams. Contribute to the continued development of the firm's capital advisory capabilities and market presence. Qualifications What you'll bring Significant experience within life insurance, consulting, reinsurance, investment banking, actuarial advisory, or capital management. Strong understanding of: Solvency II and regulatory capital frameworks Life insurance balance sheets and capital management Reinsurance markets and risk transfer structures Financial and strategic implications of capital solutions Experience interacting with senior client stakeholders and executive leadership teams. Demonstrated involvement in reinsurance, capital optimization, M&A, or strategic transactions. Strong commercial and business development skills. Preferred Qualifications Experience working within an insurer, reinsurer, advisory firm, broker, or consulting organization. Knowledge of major EMEA life insurance markets. Actuarial, finance, economics, accounting, or related professional qualifications. Established network within the UK / EMEA life insurance industry. Key Competencies Executive presence and relationship management Strategic thinking and commercial acumen Capital management and reinsurance expertise Transaction execution and project leadership Business development and opportunity origination Negotiation and influencing skills Excellent written and verbal communication Collaborative and entrepreneurial mindset Success Measures The successful candidate will: Grow and strengthen strategic C-suite and senior relationships across UK and EMEA life re/insurers. Originate new capital management and reinsurance opportunities. Deliver measurable revenue growth through advisory and transaction mandates. Successfully execute complex reinsurance and capital optimization transactions. Enhance the firm's reputation as a leading advisor and broker in the UK and EMEA life insurance market. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description We are seeking a broker and account handler to support our growing Professional Indemnity team, managing clients and providing risk management solutions to Architects, Engineers, Contractors and other construction industrial professionals. In this role, you will both assist senior team members with larger, complex risks as well as be responsible for managing your own client relationships, managing policy renewals and preparing & delivering client presentations. You will actively build foundational industry knowledge while cultivating relationships with underwriters to secure competitive coverage options. Strong communication skills and a keen attention to detail are essential as you learn to navigate complex policies and deliver exceptional service. The team's book is varied, with risks originating from UK, Europe, US and the Middle East and Australia, offering the successful candidate with an excellent opportunity to develop their knowledge and experience in this specialist sector. The Role: Managing the renewal process for your own clients. Providing secondary support to other team members on very large and complex risks. Undertake broking work on your accounts and/or work with the wider broking team resource. Provide professional liability related Risk Management support to your clients. Develop new business opportunities the team generates or are generated for us by the wider Willis Group Qualifications What you'll bring: Should have experience with Professional Indemnity / Liability, preferably with Construction and/or A&E clients. However, this is not essential. Some professional insurance qualification progress is preferred. Strong organisation and communication skills. Prepared to work in the London office at least 2 days a week. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 09, 2026
Full time
Description We are seeking a broker and account handler to support our growing Professional Indemnity team, managing clients and providing risk management solutions to Architects, Engineers, Contractors and other construction industrial professionals. In this role, you will both assist senior team members with larger, complex risks as well as be responsible for managing your own client relationships, managing policy renewals and preparing & delivering client presentations. You will actively build foundational industry knowledge while cultivating relationships with underwriters to secure competitive coverage options. Strong communication skills and a keen attention to detail are essential as you learn to navigate complex policies and deliver exceptional service. The team's book is varied, with risks originating from UK, Europe, US and the Middle East and Australia, offering the successful candidate with an excellent opportunity to develop their knowledge and experience in this specialist sector. The Role: Managing the renewal process for your own clients. Providing secondary support to other team members on very large and complex risks. Undertake broking work on your accounts and/or work with the wider broking team resource. Provide professional liability related Risk Management support to your clients. Develop new business opportunities the team generates or are generated for us by the wider Willis Group Qualifications What you'll bring: Should have experience with Professional Indemnity / Liability, preferably with Construction and/or A&E clients. However, this is not essential. Some professional insurance qualification progress is preferred. Strong organisation and communication skills. Prepared to work in the London office at least 2 days a week. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Are you ready to take the next step in your claims career? We're looking for a Claims Handler or Senior Claims Handler (depending on experience) to join our dynamic P&C Claims Team within Claims Administration at WTW. This hybrid role is based in our Ipswich office and offers the opportunity to work closely with colleagues across our global network including London, Mumbai, and other WTW offices as well as with clients, insurers, and other key stakeholders involved in the claims process. We manage a diverse portfolio of clients for Natural Resources (including Mining, Renewable Energy, Power & Utilities), Property & Casualty Direct and Willis North America. The Role: As a Claims Handler, you'll play a key role in delivering a high-quality claims service to our clients. Your responsibilities will include: Managing claims from first notification of loss through to settlement. Providing expert guidance and support to clients throughout the claims journey. Ensuring service delivery meets or exceeds agreed standards and client expectations. Collaborating with WTW's global claims community to share knowledge and best practices. Building strong relationships with clients, carriers, and other external partners. Experience in handling Natural Resources and/or Property and Casualty claims (level of seniority will depend on experience). Strong communication and interpersonal skills. A client-focused mindset with a commitment to service excellence. Ability to work effectively in a collaborative, international environment. Proactive, organized, and detail-oriented approach. Qualifications What you'll bring: Strong understanding of claims processes and factors that impact settlement/loss. Understanding of Lloyd's and the London Market Industry Compliance Awareness Excellent negotiation and communication skills, with the ability to build relationships with clients, underwriters, and other stakeholders. Excellent analytical and problem-solving skills, with a keen eye for detail. Proven ability to manage multiple clients and complex tasks simultaneously. Preferably working towards the CII qualification Preferably educated to A level standard or relevant industry experience What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 09, 2026
Full time
Description Are you ready to take the next step in your claims career? We're looking for a Claims Handler or Senior Claims Handler (depending on experience) to join our dynamic P&C Claims Team within Claims Administration at WTW. This hybrid role is based in our Ipswich office and offers the opportunity to work closely with colleagues across our global network including London, Mumbai, and other WTW offices as well as with clients, insurers, and other key stakeholders involved in the claims process. We manage a diverse portfolio of clients for Natural Resources (including Mining, Renewable Energy, Power & Utilities), Property & Casualty Direct and Willis North America. The Role: As a Claims Handler, you'll play a key role in delivering a high-quality claims service to our clients. Your responsibilities will include: Managing claims from first notification of loss through to settlement. Providing expert guidance and support to clients throughout the claims journey. Ensuring service delivery meets or exceeds agreed standards and client expectations. Collaborating with WTW's global claims community to share knowledge and best practices. Building strong relationships with clients, carriers, and other external partners. Experience in handling Natural Resources and/or Property and Casualty claims (level of seniority will depend on experience). Strong communication and interpersonal skills. A client-focused mindset with a commitment to service excellence. Ability to work effectively in a collaborative, international environment. Proactive, organized, and detail-oriented approach. Qualifications What you'll bring: Strong understanding of claims processes and factors that impact settlement/loss. Understanding of Lloyd's and the London Market Industry Compliance Awareness Excellent negotiation and communication skills, with the ability to build relationships with clients, underwriters, and other stakeholders. Excellent analytical and problem-solving skills, with a keen eye for detail. Proven ability to manage multiple clients and complex tasks simultaneously. Preferably working towards the CII qualification Preferably educated to A level standard or relevant industry experience What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description With 49,000 colleagues in over 140 countries, we help organisations make forward-thinking choices about their people, their investments and the risks they face. Joining our Insurance Consulting and Technology (ICT) team, you'll be part of our impact right from the start. Our ICT team combines deep consulting expertise with innovative technology to develop cutting-edge solutions for the global insurance industry. The market-leading risk and financial modelling software we develop is used by over 1,000 clients across six continents. Our 1,700 ICT colleagues in 35 markets share one mission - to innovate and transform insurance. To make this a reality, we deliver solutions that help our clients better select, finance and manage risk and capital. We develop software solutions that support insurance companies and other businesses that require sophisticated machine modelling and analytics processes as they confront volatile markets and regulatory changes. Our work underpins complex financial activities ranging from asset-liability modelling, pricing and reserving to economic capital aggregation and allocation. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Responsibilities: Joining us for eight weeks, you'll build invaluable real-world experience at the heart of our Insurance Technology business. You'll work with and learn from our industry-leading experts, while: Experiencing our collaborative and innovative approach to engineering Contributing to a business-applicable project that covers a wide range of software delivery technologies and processes Taking on more responsibilities as you grow, in areas such as performance benchmarking, testing, DevOps and security Gaining hands-on experience with Generative AI tools and techniques, learning how you can support software engineering activities while developing the critical thinking skills needed to evaluate, validate and apply AI-generated outputs effectively and responsibly Presenting your work and findings to colleagues and your fellow interns Learning every day with the support of your colleagues and dedicated mentors This is the perfect opportunity to understand what you could expect if you joined our graduate programme the following year; those who perform well during the internship may be offered a permanent graduate role. Qualifications Requirements: To transform your tomorrow with a WTW internship, you'll need to be: In your penultimate year at university and on course to achieve a 2:1 degree in a technical, analytical or mathematical discipline You'll need an A in Maths and an A in two further subjects at A Level or equivalent Aware of a software development language, such as C#, C++, Java or Python, and web technologies such as HTML/CSS or JavaScript Familiar with the basic principles of software development Genuinely interested in current and emerging technologies A natural problem solver with a mathematical and analytical mind Good at communicating and working as part of a team Eager to gain and apply new knowledge Closing Date: 15th November 2026 Please note that we do not accept multiple applications and you should only select and apply to one programme per year Workstyles: We believe in the value of in-person learning at this early stage of your career, so you'll be expected to come into the office at least three days a week. The Application Process: Stage 1: Apply online and attach your CV Stage 2: Complete an online test and video interview Stage 3: Showcase your coding skills in an online coding assessment Stage 4: A virtual assessment centre, where you'll get to meet members of the team Stage 5: Offer and onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email We are committed to maintaining a fair and equitable process for all candidates - read our AI Guidance .
Nov 08, 2026
Full time
Description With 49,000 colleagues in over 140 countries, we help organisations make forward-thinking choices about their people, their investments and the risks they face. Joining our Insurance Consulting and Technology (ICT) team, you'll be part of our impact right from the start. Our ICT team combines deep consulting expertise with innovative technology to develop cutting-edge solutions for the global insurance industry. The market-leading risk and financial modelling software we develop is used by over 1,000 clients across six continents. Our 1,700 ICT colleagues in 35 markets share one mission - to innovate and transform insurance. To make this a reality, we deliver solutions that help our clients better select, finance and manage risk and capital. We develop software solutions that support insurance companies and other businesses that require sophisticated machine modelling and analytics processes as they confront volatile markets and regulatory changes. Our work underpins complex financial activities ranging from asset-liability modelling, pricing and reserving to economic capital aggregation and allocation. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Responsibilities: Joining us for eight weeks, you'll build invaluable real-world experience at the heart of our Insurance Technology business. You'll work with and learn from our industry-leading experts, while: Experiencing our collaborative and innovative approach to engineering Contributing to a business-applicable project that covers a wide range of software delivery technologies and processes Taking on more responsibilities as you grow, in areas such as performance benchmarking, testing, DevOps and security Gaining hands-on experience with Generative AI tools and techniques, learning how you can support software engineering activities while developing the critical thinking skills needed to evaluate, validate and apply AI-generated outputs effectively and responsibly Presenting your work and findings to colleagues and your fellow interns Learning every day with the support of your colleagues and dedicated mentors This is the perfect opportunity to understand what you could expect if you joined our graduate programme the following year; those who perform well during the internship may be offered a permanent graduate role. Qualifications Requirements: To transform your tomorrow with a WTW internship, you'll need to be: In your penultimate year at university and on course to achieve a 2:1 degree in a technical, analytical or mathematical discipline You'll need an A in Maths and an A in two further subjects at A Level or equivalent Aware of a software development language, such as C#, C++, Java or Python, and web technologies such as HTML/CSS or JavaScript Familiar with the basic principles of software development Genuinely interested in current and emerging technologies A natural problem solver with a mathematical and analytical mind Good at communicating and working as part of a team Eager to gain and apply new knowledge Closing Date: 15th November 2026 Please note that we do not accept multiple applications and you should only select and apply to one programme per year Workstyles: We believe in the value of in-person learning at this early stage of your career, so you'll be expected to come into the office at least three days a week. The Application Process: Stage 1: Apply online and attach your CV Stage 2: Complete an online test and video interview Stage 3: Showcase your coding skills in an online coding assessment Stage 4: A virtual assessment centre, where you'll get to meet members of the team Stage 5: Offer and onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email We are committed to maintaining a fair and equitable process for all candidates - read our AI Guidance .
Description With 49,000 colleagues in over 140 countries, we help organisations make forward-thinking choices about their people, their investments and the risks they face. Joining our Insurance Consulting and Technology (ICT) team, you'll be part of our impact right from the start. Our ICT team combines deep consulting expertise with innovative technology to develop cutting-edge solutions for the global insurance industry. The market-leading risk and financial modelling software we develop is used by over 1,000 clients across six continents. Our 1,700 ICT colleagues in 35 markets share one mission - to innovate and transform insurance. To make this a reality, we deliver solutions that help our clients better select, finance and manage risk and capital. We develop software solutions that support insurance companies and other businesses that require sophisticated machine modelling and analytics processes as they confront volatile markets and regulatory changes. Our work underpins complex financial activities ranging from asset-liability modelling, pricing and reserving to economic capital aggregation and allocation. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Responsibilities: From a comprehensive onboarding experience to an ongoing programme of certifications and training, you'll progress every day with us. Working with and learning from highly skilled colleagues in our Insurance Technology team, you'll: Gain experience in every aspect of software development, from solution design and coding to test automation and operational reliability Focus on understanding our clients' needs and solve their problems Work on exciting prototypes and new services and algorithms Develop high-performance, scalable software using a wide range of technologies and platforms Create engaging user experiences through clean and crisp user interfaces Deliver quality products and services using the latest test and automation techniques Gaining hands-on experience with Generative AI tools and techniques, learning how you can support software engineering activities while developing the critical thinking skills needed to evaluate, validate and apply AI-generated outputs effectively and responsibly Deploy solutions to complex IT infrastructures, including the latest Cloud environments Qualifications Requirements: Our graduate programmes are journeys of learning, experience and support. To transform your tomorrow with WTW, you'll need to be: At least 2:1 degree-qualified in a numerate, technical or analytical discipline You'll need an A in Maths and an A in two further subjects at A Level or equivalent Knowledgeable in a software development language, such as C#, C++, Java or Python, and web technologies such as HTML/CSS or JavaScript A natural problem solver with a mathematical and analytical mind Familiar with the basic principles of software development Genuinely interested in current and emerging technologies Comfortable working in a team Curious and eager to build and apply your knowledge Please note this is an entry-level Graduate role suitable for those with no (or very limited) professional software engineering experience. Closing Date: 20th November 2026 Workstyles: We believe in the value of in-person learning at this early stage of your career, so you'll be expected to come into the office at least three days a week. The Application Process: Stage 1: Apply online and attach your CV Stage 2: Complete an online test and video interview Stage 3: Showcase your coding skills in an online coding assessment Stage 4: A Virtual Technical Assessment, where we'll discuss your technical skills Stage 5: An in person assessment centre, where you'll get to meet members of the team Stage 6: Offer and onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email We are committed to maintaining a fair and equitable process for all candidates - read our AI Guidance .
Nov 08, 2026
Full time
Description With 49,000 colleagues in over 140 countries, we help organisations make forward-thinking choices about their people, their investments and the risks they face. Joining our Insurance Consulting and Technology (ICT) team, you'll be part of our impact right from the start. Our ICT team combines deep consulting expertise with innovative technology to develop cutting-edge solutions for the global insurance industry. The market-leading risk and financial modelling software we develop is used by over 1,000 clients across six continents. Our 1,700 ICT colleagues in 35 markets share one mission - to innovate and transform insurance. To make this a reality, we deliver solutions that help our clients better select, finance and manage risk and capital. We develop software solutions that support insurance companies and other businesses that require sophisticated machine modelling and analytics processes as they confront volatile markets and regulatory changes. Our work underpins complex financial activities ranging from asset-liability modelling, pricing and reserving to economic capital aggregation and allocation. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Responsibilities: From a comprehensive onboarding experience to an ongoing programme of certifications and training, you'll progress every day with us. Working with and learning from highly skilled colleagues in our Insurance Technology team, you'll: Gain experience in every aspect of software development, from solution design and coding to test automation and operational reliability Focus on understanding our clients' needs and solve their problems Work on exciting prototypes and new services and algorithms Develop high-performance, scalable software using a wide range of technologies and platforms Create engaging user experiences through clean and crisp user interfaces Deliver quality products and services using the latest test and automation techniques Gaining hands-on experience with Generative AI tools and techniques, learning how you can support software engineering activities while developing the critical thinking skills needed to evaluate, validate and apply AI-generated outputs effectively and responsibly Deploy solutions to complex IT infrastructures, including the latest Cloud environments Qualifications Requirements: Our graduate programmes are journeys of learning, experience and support. To transform your tomorrow with WTW, you'll need to be: At least 2:1 degree-qualified in a numerate, technical or analytical discipline You'll need an A in Maths and an A in two further subjects at A Level or equivalent Knowledgeable in a software development language, such as C#, C++, Java or Python, and web technologies such as HTML/CSS or JavaScript A natural problem solver with a mathematical and analytical mind Familiar with the basic principles of software development Genuinely interested in current and emerging technologies Comfortable working in a team Curious and eager to build and apply your knowledge Please note this is an entry-level Graduate role suitable for those with no (or very limited) professional software engineering experience. Closing Date: 20th November 2026 Workstyles: We believe in the value of in-person learning at this early stage of your career, so you'll be expected to come into the office at least three days a week. The Application Process: Stage 1: Apply online and attach your CV Stage 2: Complete an online test and video interview Stage 3: Showcase your coding skills in an online coding assessment Stage 4: A Virtual Technical Assessment, where we'll discuss your technical skills Stage 5: An in person assessment centre, where you'll get to meet members of the team Stage 6: Offer and onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email We are committed to maintaining a fair and equitable process for all candidates - read our AI Guidance .
Description Join us and play a leading role in shaping the future of commercial and specialty insurance. As a Director within WTW's UK Property & Casualty Consulting Practice, you will partner with senior insurance executives, underwriting leaders and transformation teams to solve some of the market's most complex underwriting, pricing and portfolio management challenges. This is a highly visible leadership role combining deep underwriting expertise, consulting excellence and commercial acumen. You will help clients modernise underwriting practices, enhance decision-making, leverage advanced analytics and technology, and unlock sustainable profitable growth in an increasingly dynamic insurance landscape. Working alongside industry-leading consultants, actuaries, data scientists and technology specialists, you will influence business strategy, develop innovative client solutions, contribute to thought leadership and help expand WTW's market presence across the commercial and specialty insurance sector. The Role Lead large-scale underwriting transformation and operating model programmes for commercial and specialty insurers, ensuring successful delivery of strategic business outcomes. Serve as a trusted advisor to C-suite executives, Chief Underwriting Officers and senior leadership teams on underwriting strategy, portfolio performance and digital transformation initiatives. Drive the adoption of data-driven underwriting and digital decision-making capabilities, helping clients enhance risk selection, operational efficiency and underwriting effectiveness. Develop and grow client relationships, identify new consulting opportunities and contribute to business development, proposal activity and revenue growth objectives. Lead the creation and enhancement of WTW's underwriting consulting propositions, intellectual capital, thought leadership and market-facing insights. Partner with multidisciplinary teams across consulting, analytics, technology and global practices to deliver integrated solutions for complex client challenges. Coach, mentor and develop colleagues, fostering an inclusive, collaborative and high-performing environment while helping build the next generation of consulting talent. Qualifications What You'll Bring Significant commercial and/or specialty insurance underwriting experience, including exposure to underwriting strategy, portfolio management or underwriting transformation initiatives. Demonstrated ability to influence senior stakeholders and build trusted relationships with executives, underwriting leadership teams and key decision-makers. Experience leading complex programmes involving operational change, digital transformation, underwriting optimisation, process redesign or technology implementation. Strong understanding of emerging underwriting trends, data enrichment, digital decisioning and the evolving role of analytics within insurance organisations. Proven commercial mindset with experience contributing to business development activities, developing client propositions and identifying growth opportunities. Excellent communication, collaboration and stakeholder management skills, with the ability to translate complex concepts into practical business solutions. A commitment to inclusive leadership, continuous learning and developing diverse teams through coaching, mentoring and knowledge sharing. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description Join us and play a leading role in shaping the future of commercial and specialty insurance. As a Director within WTW's UK Property & Casualty Consulting Practice, you will partner with senior insurance executives, underwriting leaders and transformation teams to solve some of the market's most complex underwriting, pricing and portfolio management challenges. This is a highly visible leadership role combining deep underwriting expertise, consulting excellence and commercial acumen. You will help clients modernise underwriting practices, enhance decision-making, leverage advanced analytics and technology, and unlock sustainable profitable growth in an increasingly dynamic insurance landscape. Working alongside industry-leading consultants, actuaries, data scientists and technology specialists, you will influence business strategy, develop innovative client solutions, contribute to thought leadership and help expand WTW's market presence across the commercial and specialty insurance sector. The Role Lead large-scale underwriting transformation and operating model programmes for commercial and specialty insurers, ensuring successful delivery of strategic business outcomes. Serve as a trusted advisor to C-suite executives, Chief Underwriting Officers and senior leadership teams on underwriting strategy, portfolio performance and digital transformation initiatives. Drive the adoption of data-driven underwriting and digital decision-making capabilities, helping clients enhance risk selection, operational efficiency and underwriting effectiveness. Develop and grow client relationships, identify new consulting opportunities and contribute to business development, proposal activity and revenue growth objectives. Lead the creation and enhancement of WTW's underwriting consulting propositions, intellectual capital, thought leadership and market-facing insights. Partner with multidisciplinary teams across consulting, analytics, technology and global practices to deliver integrated solutions for complex client challenges. Coach, mentor and develop colleagues, fostering an inclusive, collaborative and high-performing environment while helping build the next generation of consulting talent. Qualifications What You'll Bring Significant commercial and/or specialty insurance underwriting experience, including exposure to underwriting strategy, portfolio management or underwriting transformation initiatives. Demonstrated ability to influence senior stakeholders and build trusted relationships with executives, underwriting leadership teams and key decision-makers. Experience leading complex programmes involving operational change, digital transformation, underwriting optimisation, process redesign or technology implementation. Strong understanding of emerging underwriting trends, data enrichment, digital decisioning and the evolving role of analytics within insurance organisations. Proven commercial mindset with experience contributing to business development activities, developing client propositions and identifying growth opportunities. Excellent communication, collaboration and stakeholder management skills, with the ability to translate complex concepts into practical business solutions. A commitment to inclusive leadership, continuous learning and developing diverse teams through coaching, mentoring and knowledge sharing. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description With 49,000 colleagues in over 140 countries, we help organisations make forward-thinking choices about their people, their investments and the risks they face. Joining our Insurance Consulting and Technology (ICT) team, you'll be part of our impact right from the start. Our ICT team uniquely combines deep insurance consulting expertise with innovative technology. We work across all major actuarial pillars within Property and Casualty ("P&C") - reserving, capital, and pricing - as well as broader areas such as data science, process transformation, risk and regulatory, climate, exposure management, underwriting and claims analytics, involving both client projects and research and product development. On our eight-week internship, you'll do more than experience our projects - you'll help us deliver them. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Responsibilities: Joining our P&C Insurance team for eight weeks, you'll build invaluable real-world experience at the heart of our ICT business. These will focus on data-hungry areas such as pricing, claims and operational processes. In this role, you will: Use data science techniques to analyse data and produce insightful results Present your analysis both internally and to clients Collaborate with colleagues in the UK and globally Build your core technical skills through hands-on experience and team support Deliver data science projects that involve the development, assessment and deployment of machine learning models and writing of high-quality code Learn and apply open-source tools and technology, alongside WTW's own proprietary insurance technology solutions, used widely by the insurance market Grow through structured early-career training and ongoing learning from subject matter experts in the team This is the perfect opportunity to understand what you could expect if you joined our graduate programme the following year. We have many examples of our interns returning as permanent team members after graduation. Qualifications Requirements: To transform your tomorrow with a WTW internship, you'll need to be: Highly numerate and analytical, with an interest in drawing value from data and applying your skills to complex and challenging commercial problems Experienced in a coding or data-processing language such as Python, R, SQL or similar Genuinely interested in what's happening in the world of data science, such as recent advancements in Machine Learning and Generative AI A clear and confident communicator who can make complicated ideas understandable and engaging for a range of audiences Personable, approachable and motivated to work as part of a supportive team Someone with an interest in and aptitude for learning and developing new ideas Comfortable using AI tools to support work, with an understanding of their strengths and limitations. Exposure to concepts such as Retrieval-Augmented Generation ("RAG") and Agentic AI would be beneficial but is not required In your penultimate year of university On course to achieve a 2:1 degree, as well as A-level Mathematics at grade A or above, and at least 136 UCAS points across three A levels, or equivalent qualifications. For example, AAB or A AC would meet the overall points requirement. Closing Date: 20th November 2026 Workstyles: We believe in the value of in-person learning, so you'll be expected to attend the office five days per week. You'll be based in either our London or Reigate office. Your office location will be agreed with you during the onboarding process. Regardless of your allocated office, you may be expected to travel to other WTW offices for team or client meetings. The Application Process: Stage 1: Apply online and attach your CV Stage 2: Complete an online test and video interview Stage 3: Attend an in-person assessment centre in our London office, where you'll meet the team. Stage 4: Offer and acceptance Stage 5: Onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description With 49,000 colleagues in over 140 countries, we help organisations make forward-thinking choices about their people, their investments and the risks they face. Joining our Insurance Consulting and Technology (ICT) team, you'll be part of our impact right from the start. Our ICT team uniquely combines deep insurance consulting expertise with innovative technology. We work across all major actuarial pillars within Property and Casualty ("P&C") - reserving, capital, and pricing - as well as broader areas such as data science, process transformation, risk and regulatory, climate, exposure management, underwriting and claims analytics, involving both client projects and research and product development. On our eight-week internship, you'll do more than experience our projects - you'll help us deliver them. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. Responsibilities: Joining our P&C Insurance team for eight weeks, you'll build invaluable real-world experience at the heart of our ICT business. These will focus on data-hungry areas such as pricing, claims and operational processes. In this role, you will: Use data science techniques to analyse data and produce insightful results Present your analysis both internally and to clients Collaborate with colleagues in the UK and globally Build your core technical skills through hands-on experience and team support Deliver data science projects that involve the development, assessment and deployment of machine learning models and writing of high-quality code Learn and apply open-source tools and technology, alongside WTW's own proprietary insurance technology solutions, used widely by the insurance market Grow through structured early-career training and ongoing learning from subject matter experts in the team This is the perfect opportunity to understand what you could expect if you joined our graduate programme the following year. We have many examples of our interns returning as permanent team members after graduation. Qualifications Requirements: To transform your tomorrow with a WTW internship, you'll need to be: Highly numerate and analytical, with an interest in drawing value from data and applying your skills to complex and challenging commercial problems Experienced in a coding or data-processing language such as Python, R, SQL or similar Genuinely interested in what's happening in the world of data science, such as recent advancements in Machine Learning and Generative AI A clear and confident communicator who can make complicated ideas understandable and engaging for a range of audiences Personable, approachable and motivated to work as part of a supportive team Someone with an interest in and aptitude for learning and developing new ideas Comfortable using AI tools to support work, with an understanding of their strengths and limitations. Exposure to concepts such as Retrieval-Augmented Generation ("RAG") and Agentic AI would be beneficial but is not required In your penultimate year of university On course to achieve a 2:1 degree, as well as A-level Mathematics at grade A or above, and at least 136 UCAS points across three A levels, or equivalent qualifications. For example, AAB or A AC would meet the overall points requirement. Closing Date: 20th November 2026 Workstyles: We believe in the value of in-person learning, so you'll be expected to attend the office five days per week. You'll be based in either our London or Reigate office. Your office location will be agreed with you during the onboarding process. Regardless of your allocated office, you may be expected to travel to other WTW offices for team or client meetings. The Application Process: Stage 1: Apply online and attach your CV Stage 2: Complete an online test and video interview Stage 3: Attend an in-person assessment centre in our London office, where you'll meet the team. Stage 4: Offer and acceptance Stage 5: Onboarding We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description The Role You will be joining WTW as a Pension Actuarial Consultant , supporting our UK Defined Benefit (DB) pensions work. This role can be based in London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh , with hybrid working available in line with the arrangements of your local office. We work with a wide range of clients, and your work may cover both trustee and corporate assignments. As well as providing advice on regular valuations, accounting, PPF levies, individual calculations, and factor reviews, we often work alongside our clients on innovative, market-leading projects. For more information on our Pensions Corporate Consulting offering, please visit: As a pension actuarial consultant at WTW, you will have opportunities to contribute to varied and interesting projects such as: Integrated risk management Liability management Guaranteed minimum pension (GMP) equalisation Plan design strategy Asset and liability modelling and journey planning strategy Mergers and acquisitions You will be part of a collaborative and inclusive team environment, actively engaging in team collaboration and building relationships. As a pension actuarial consultant, you will also mentor junior colleagues, developing their skills, while demonstrating strong project management and delegation skills. Our "Work Styles" structure allows you to choose the option which best suits you. The structure is grounded in the trust which we place in all colleagues and has flexibility as its core. Most colleagues have selected the hybrid option, which offers a flexible mix of working from home and in the office, choosing your location to match your plans for each day, for example attending the office for client meetings and personal development. You can also benefit from flexible working opportunities, such as part-time working, and will have control over your work-life balance. See more information about our WTW careers page: Qualifications What you'll bring Experience working as a pension actuary on core UK defined benefit pensions actuarial work. IFoA nearly/newly qualified OR qualified actuary Strong client-service orientation. Strong written and verbal communication skills to deliver impactful client interactions. Proven delegation skills and a desire to coach and mentor junior colleagues. Sense of accountability: owning your work and taking pride in it. Self-starter: interest in continually challenging yourself and willingness to step outside of your comfort zone. Ability to think beyond the task at hand and understand how work fits into the broader landscape. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description The Role You will be joining WTW as a Pension Actuarial Consultant , supporting our UK Defined Benefit (DB) pensions work. This role can be based in London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh , with hybrid working available in line with the arrangements of your local office. We work with a wide range of clients, and your work may cover both trustee and corporate assignments. As well as providing advice on regular valuations, accounting, PPF levies, individual calculations, and factor reviews, we often work alongside our clients on innovative, market-leading projects. For more information on our Pensions Corporate Consulting offering, please visit: As a pension actuarial consultant at WTW, you will have opportunities to contribute to varied and interesting projects such as: Integrated risk management Liability management Guaranteed minimum pension (GMP) equalisation Plan design strategy Asset and liability modelling and journey planning strategy Mergers and acquisitions You will be part of a collaborative and inclusive team environment, actively engaging in team collaboration and building relationships. As a pension actuarial consultant, you will also mentor junior colleagues, developing their skills, while demonstrating strong project management and delegation skills. Our "Work Styles" structure allows you to choose the option which best suits you. The structure is grounded in the trust which we place in all colleagues and has flexibility as its core. Most colleagues have selected the hybrid option, which offers a flexible mix of working from home and in the office, choosing your location to match your plans for each day, for example attending the office for client meetings and personal development. You can also benefit from flexible working opportunities, such as part-time working, and will have control over your work-life balance. See more information about our WTW careers page: Qualifications What you'll bring Experience working as a pension actuary on core UK defined benefit pensions actuarial work. IFoA nearly/newly qualified OR qualified actuary Strong client-service orientation. Strong written and verbal communication skills to deliver impactful client interactions. Proven delegation skills and a desire to coach and mentor junior colleagues. Sense of accountability: owning your work and taking pride in it. Self-starter: interest in continually challenging yourself and willingness to step outside of your comfort zone. Ability to think beyond the task at hand and understand how work fits into the broader landscape. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Join WTW's UK Property & Casualty Consulting Practice and work alongside some of the insurance industry's leading pricing experts. As a Commercial Lines Pricing Senior Director, you will help shape the future of pricing and underwriting for some of the world's leading commercial insurers, delivering innovative solutions that combine advanced analytics, technology and industry expertise. This is an opportunity to drive market-leading propositions, influence strategic client decisions and contribute to the continued growth of WTW's commercial lines pricing business. The Role Build trusted advisor relationships with senior client stakeholders, delivering strategic pricing and underwriting solutions that drive measurable business value. Lead complex consulting engagements, ensuring high-quality delivery and exceptional client outcomes. Develop and enhance market-leading commercial lines pricing propositions, leveraging WTW's software, analytics capabilities and intellectual property. Drive business growth through client development, new business acquisition and the creation of compelling proposals and solutions. Represent WTW in the market through thought leadership, industry engagement, publications and conference participation. Collaborate across practices, disciplines and geographies to deliver integrated solutions that address clients' broader business challenges. Mentor and develop colleagues, fostering innovation, collaboration and technical excellence across the team. Qualifications What you'll bring Significant experience in commercial lines pricing within an insurer, consultancy or related advisory environment. Proven expertise in pricing transformation, underwriting analytics and the application of advanced analytical techniques to business challenges. A track record of developing client relationships, generating growth opportunities and delivering commercial impact. Experience developing innovative pricing propositions, methodologies or solutions that improve insurer performance. Knowledge of modern pricing technologies and analytical tools, with Radar experience advantageous and exposure to machine learning techniques beneficial. All-Inclusive leadership, communication and stakeholder management skills, with the ability to influence senior audiences. A collaborative, commercially minded and entrepreneurial approach, with the ability to thrive in a dynamic consulting environment. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description Join WTW's UK Property & Casualty Consulting Practice and work alongside some of the insurance industry's leading pricing experts. As a Commercial Lines Pricing Senior Director, you will help shape the future of pricing and underwriting for some of the world's leading commercial insurers, delivering innovative solutions that combine advanced analytics, technology and industry expertise. This is an opportunity to drive market-leading propositions, influence strategic client decisions and contribute to the continued growth of WTW's commercial lines pricing business. The Role Build trusted advisor relationships with senior client stakeholders, delivering strategic pricing and underwriting solutions that drive measurable business value. Lead complex consulting engagements, ensuring high-quality delivery and exceptional client outcomes. Develop and enhance market-leading commercial lines pricing propositions, leveraging WTW's software, analytics capabilities and intellectual property. Drive business growth through client development, new business acquisition and the creation of compelling proposals and solutions. Represent WTW in the market through thought leadership, industry engagement, publications and conference participation. Collaborate across practices, disciplines and geographies to deliver integrated solutions that address clients' broader business challenges. Mentor and develop colleagues, fostering innovation, collaboration and technical excellence across the team. Qualifications What you'll bring Significant experience in commercial lines pricing within an insurer, consultancy or related advisory environment. Proven expertise in pricing transformation, underwriting analytics and the application of advanced analytical techniques to business challenges. A track record of developing client relationships, generating growth opportunities and delivering commercial impact. Experience developing innovative pricing propositions, methodologies or solutions that improve insurer performance. Knowledge of modern pricing technologies and analytical tools, with Radar experience advantageous and exposure to machine learning techniques beneficial. All-Inclusive leadership, communication and stakeholder management skills, with the ability to influence senior audiences. A collaborative, commercially minded and entrepreneurial approach, with the ability to thrive in a dynamic consulting environment. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description An opportunity has arisen to join our centralised facilities team supporting the widely publicised Gemini Auto Follow Facility, for a Facilities Operations Specialist focusing on reporting. Gemini is a new market facility that has been developed by Willis Limited (WL) in conjunction with Canopius as the lead insurer. This client facility will be 100% Lloyd's consortium, providing auto-follow capacity across all in-scope syndicated placements and lines of business globally, providing a well-balanced and diverse portfolio. working under the remit of the delegated authority binder. This is an excellent chance to join a worldwide WTW broking initiative, providing management information and bordereaux reporting to underwriters for the Gemini binding authority agreement. Currently this includes GB, North America, Dubai and Singapore, and will continue to expand globally through to 2027. The Role: More details will evolve as the project gains momentum, but initially you will provide business and operational support for the ongoing running and management of Gemini including: Need to implement and deliver contractual outcomes for Canopius and the Consortium market regarding deliver of risk written, exposure and cyber bordereaux Work with and on-board new countries preparing to use Gemini regarding reporting needs and requirements Liaise with internal partners in the business and technology teams to ensure data quality from Broking Platform and Contract Builder and implement automation opportunities Engage with Gemini Lloyds syndicates to review issued bordereaux and discuss and agree improvements to delivery and quality of data Focal point for queries and query management resolution regarding Gemini processes and best practice Resolution of issues raised by internal and external auditors Provide business support to the leader of Gemini at WTW Support and develop business changes through the rollout of Gemini Qualifications What you'll bring We are ideally seeking candidates with insurer service background, with delegated authority experience preferred. We are also open to insurance professionals who may want to develop their careers in this direction. Additionally, experience or an interest in transformation or projects would also be helpful. Knowledge of Lloyds V5.2 risk written bordereaux reporting standards Strong numeracy and literacy skills Strong working knowledge of MS Office applications, especially Excel and Power BI Attention to detail and high degree of accuracy Excellent communication skills and ability to build relationships with internal and external partners Enjoy working within a team environment but also comfortable working autonomously What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description An opportunity has arisen to join our centralised facilities team supporting the widely publicised Gemini Auto Follow Facility, for a Facilities Operations Specialist focusing on reporting. Gemini is a new market facility that has been developed by Willis Limited (WL) in conjunction with Canopius as the lead insurer. This client facility will be 100% Lloyd's consortium, providing auto-follow capacity across all in-scope syndicated placements and lines of business globally, providing a well-balanced and diverse portfolio. working under the remit of the delegated authority binder. This is an excellent chance to join a worldwide WTW broking initiative, providing management information and bordereaux reporting to underwriters for the Gemini binding authority agreement. Currently this includes GB, North America, Dubai and Singapore, and will continue to expand globally through to 2027. The Role: More details will evolve as the project gains momentum, but initially you will provide business and operational support for the ongoing running and management of Gemini including: Need to implement and deliver contractual outcomes for Canopius and the Consortium market regarding deliver of risk written, exposure and cyber bordereaux Work with and on-board new countries preparing to use Gemini regarding reporting needs and requirements Liaise with internal partners in the business and technology teams to ensure data quality from Broking Platform and Contract Builder and implement automation opportunities Engage with Gemini Lloyds syndicates to review issued bordereaux and discuss and agree improvements to delivery and quality of data Focal point for queries and query management resolution regarding Gemini processes and best practice Resolution of issues raised by internal and external auditors Provide business support to the leader of Gemini at WTW Support and develop business changes through the rollout of Gemini Qualifications What you'll bring We are ideally seeking candidates with insurer service background, with delegated authority experience preferred. We are also open to insurance professionals who may want to develop their careers in this direction. Additionally, experience or an interest in transformation or projects would also be helpful. Knowledge of Lloyds V5.2 risk written bordereaux reporting standards Strong numeracy and literacy skills Strong working knowledge of MS Office applications, especially Excel and Power BI Attention to detail and high degree of accuracy Excellent communication skills and ability to build relationships with internal and external partners Enjoy working within a team environment but also comfortable working autonomously What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Join WTW's UK Property & Casualty Consulting Practice and help shape the future of actuarial and capital modelling solutions for the insurance industry. As an Actuarial Modelling Consultant (Igloo), you will work alongside some of the market's leading experts to design and implement innovative modelling solutions that support insurers with capital strategy, reinsurance purchasing, portfolio optimisation and risk management. This is an exciting opportunity to combine technical expertise, client engagement and thought leadership while contributing to the development of next-generation actuarial solutions. The Role Design, develop and implement actuarial and capital modelling solutions that address complex client challenges and support strategic decision-making. Deliver high-quality analyses and project outcomes while building trusted relationships with clients through effective communication and technical expertise. Collaborate with multidisciplinary teams across WTW to develop innovative solutions that leverage the latest technologies and modelling techniques. Contribute to the development of intellectual capital, modelling methodologies and market-leading actuarial propositions. Support business development activities through proposal development, client presentations and identifying new opportunities. Represent WTW through thought leadership, specialist research, industry engagement and the publication of technical insights. Mentor and support junior colleagues, fostering collaboration, capability development and knowledge sharing across the team. Qualifications What you'll bring Experience in actuarial, capital modelling or model development roles within an insurance company, consultancy or related environment. Strong understanding of capital modelling principles and their application to business strategy, risk management and reinsurance decision-making. Experience with model development, coding and analytical toolsets used within the insurance market. Knowledge of leading capital modelling platforms, with Igloo experience highly advantageous. Strong analytical, problem-solving and creative thinking skills, with the ability to translate technical concepts into practical business solutions. Excellent communication and relationship-building skills, with the ability to work effectively across teams and stakeholder groups. A proactive, collaborative mindset with a passion for innovation, mentoring others and delivering exceptional client outcomes. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description Join WTW's UK Property & Casualty Consulting Practice and help shape the future of actuarial and capital modelling solutions for the insurance industry. As an Actuarial Modelling Consultant (Igloo), you will work alongside some of the market's leading experts to design and implement innovative modelling solutions that support insurers with capital strategy, reinsurance purchasing, portfolio optimisation and risk management. This is an exciting opportunity to combine technical expertise, client engagement and thought leadership while contributing to the development of next-generation actuarial solutions. The Role Design, develop and implement actuarial and capital modelling solutions that address complex client challenges and support strategic decision-making. Deliver high-quality analyses and project outcomes while building trusted relationships with clients through effective communication and technical expertise. Collaborate with multidisciplinary teams across WTW to develop innovative solutions that leverage the latest technologies and modelling techniques. Contribute to the development of intellectual capital, modelling methodologies and market-leading actuarial propositions. Support business development activities through proposal development, client presentations and identifying new opportunities. Represent WTW through thought leadership, specialist research, industry engagement and the publication of technical insights. Mentor and support junior colleagues, fostering collaboration, capability development and knowledge sharing across the team. Qualifications What you'll bring Experience in actuarial, capital modelling or model development roles within an insurance company, consultancy or related environment. Strong understanding of capital modelling principles and their application to business strategy, risk management and reinsurance decision-making. Experience with model development, coding and analytical toolsets used within the insurance market. Knowledge of leading capital modelling platforms, with Igloo experience highly advantageous. Strong analytical, problem-solving and creative thinking skills, with the ability to translate technical concepts into practical business solutions. Excellent communication and relationship-building skills, with the ability to work effectively across teams and stakeholder groups. A proactive, collaborative mindset with a passion for innovation, mentoring others and delivering exceptional client outcomes. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description The Employee Relations Lead - Projects supports key people-related activity arising from mergers, acquisitions, transfers and organisational change, including TUPE, due diligence, consultation planning, employee communications, risk assessment and post-transfer integration. In addition this position will also provide expert guidance and end-to-end employee relations case management across multiple business segments, providing leadership, oversight and practical support on complex employee relations matters, ensuring consistent, legally compliant and commercially balanced outcomes aligned to organisational policies, values and regulatory requirements. The Employee Relations Lead -Projects reports to the Head of Employee Relations GB and ensures ER key processes are aligned to address local business needs and regulatory requirements. The Role Support and Lead ER input into key mergers, acquisitions, divestments, transfers and integration activity, including early-stage due diligence, people risk assessment, TUPE analysis, consultation planning, employee communications and post-transfer integration support. Partner with Legal, Compliance, HR, Payroll, Reward, Talent Advisory, business leaders and external advisers, where required, to ensure M&A activity is delivered in a compliant, coordinated and colleague-focused way. Plan and manage consultation activity, including collective and individual consultation where applicable, ensuring affected employees and representatives receive clear, timely and accessible information and that consultation is meaningful, well-documented and appropriately risk-managed. Manage and provide escalation support for complex, high-risk or sensitive employee relations cases, including disciplinary, grievance, performance, absence, whistleblowing, harassment, conflict resolution, changes to terms and conditions, settlement discussions and involuntary exits. Identify employee relations risks, trends and themes arising from casework, organisational change and M&A activity, translating insight into preventative action, manager coaching, policy improvements and process enhancements. Support the development and embedding of repeatable, defensible and scalable ER processes, templates, guidance and governance standards, particularly for change programmes, TUPE, redundancy, harmonisation and integration activity. Prepare documentation and support litigation readiness for employment tribunal claims, working with the Head of Employee Relations, Legal and relevant business stakeholders. Act as a point of escalation for potential regulatory breaches, conduct issues or wider governance concerns, ensuring appropriate referral and follow-up. Contribute to wider HR and business projects, including policy development, organisational design, cultural integration, manager capability and continuous improvement activity. Qualifications What you'll bring Significant experience in Human Resources with a strong focus on employee relations, employment law, policy application, manager coaching and complex case management. Strong working knowledge of UK employment law and best practice, including disciplinary, grievance, performance, absence, redundancy, TUPE, collective consultation, employment tribunal claims and employee representative consultation. Proven experience supporting organisational change, restructures, mergers, acquisitions, transfers, integrations or other complex people-change activity. Ability to lead small scale collective consultation exercises Ability to assess people-related risk in M&A and change activity, balancing legal compliance, commercial objectives, colleague experience and reputational considerations. Strong stakeholder management and influencing skills, with confidence advising senior leaders and working collaboratively across HR, Legal, Compliance, Payroll, Reward, Talent and business teams. Excellent written and verbal communication skills, including the ability to draft clear case documentation, consultation materials, briefing notes, employee communications and leadership updates. Strong judgement, discretion and resilience when handling sensitive, confidential or high-pressure matters. Highly organised and able to manage competing priorities, complex timelines and ambiguous situations in a fast-paced environment. Analytical mindset with the ability to use ER data, themes and case insights to identify risks, improve processes and strengthen manager capability. Knowledge of regulatory frameworks relevant to HR processes and programmes, such as GDPR and SMCR, would be advantageous. CIPD qualification or equivalent HR, employment law or business experience preferred. Bachelor's Degree or equivalent in human resources, business, or related field preferred. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description The Employee Relations Lead - Projects supports key people-related activity arising from mergers, acquisitions, transfers and organisational change, including TUPE, due diligence, consultation planning, employee communications, risk assessment and post-transfer integration. In addition this position will also provide expert guidance and end-to-end employee relations case management across multiple business segments, providing leadership, oversight and practical support on complex employee relations matters, ensuring consistent, legally compliant and commercially balanced outcomes aligned to organisational policies, values and regulatory requirements. The Employee Relations Lead -Projects reports to the Head of Employee Relations GB and ensures ER key processes are aligned to address local business needs and regulatory requirements. The Role Support and Lead ER input into key mergers, acquisitions, divestments, transfers and integration activity, including early-stage due diligence, people risk assessment, TUPE analysis, consultation planning, employee communications and post-transfer integration support. Partner with Legal, Compliance, HR, Payroll, Reward, Talent Advisory, business leaders and external advisers, where required, to ensure M&A activity is delivered in a compliant, coordinated and colleague-focused way. Plan and manage consultation activity, including collective and individual consultation where applicable, ensuring affected employees and representatives receive clear, timely and accessible information and that consultation is meaningful, well-documented and appropriately risk-managed. Manage and provide escalation support for complex, high-risk or sensitive employee relations cases, including disciplinary, grievance, performance, absence, whistleblowing, harassment, conflict resolution, changes to terms and conditions, settlement discussions and involuntary exits. Identify employee relations risks, trends and themes arising from casework, organisational change and M&A activity, translating insight into preventative action, manager coaching, policy improvements and process enhancements. Support the development and embedding of repeatable, defensible and scalable ER processes, templates, guidance and governance standards, particularly for change programmes, TUPE, redundancy, harmonisation and integration activity. Prepare documentation and support litigation readiness for employment tribunal claims, working with the Head of Employee Relations, Legal and relevant business stakeholders. Act as a point of escalation for potential regulatory breaches, conduct issues or wider governance concerns, ensuring appropriate referral and follow-up. Contribute to wider HR and business projects, including policy development, organisational design, cultural integration, manager capability and continuous improvement activity. Qualifications What you'll bring Significant experience in Human Resources with a strong focus on employee relations, employment law, policy application, manager coaching and complex case management. Strong working knowledge of UK employment law and best practice, including disciplinary, grievance, performance, absence, redundancy, TUPE, collective consultation, employment tribunal claims and employee representative consultation. Proven experience supporting organisational change, restructures, mergers, acquisitions, transfers, integrations or other complex people-change activity. Ability to lead small scale collective consultation exercises Ability to assess people-related risk in M&A and change activity, balancing legal compliance, commercial objectives, colleague experience and reputational considerations. Strong stakeholder management and influencing skills, with confidence advising senior leaders and working collaboratively across HR, Legal, Compliance, Payroll, Reward, Talent and business teams. Excellent written and verbal communication skills, including the ability to draft clear case documentation, consultation materials, briefing notes, employee communications and leadership updates. Strong judgement, discretion and resilience when handling sensitive, confidential or high-pressure matters. Highly organised and able to manage competing priorities, complex timelines and ambiguous situations in a fast-paced environment. Analytical mindset with the ability to use ER data, themes and case insights to identify risks, improve processes and strengthen manager capability. Knowledge of regulatory frameworks relevant to HR processes and programmes, such as GDPR and SMCR, would be advantageous. CIPD qualification or equivalent HR, employment law or business experience preferred. Bachelor's Degree or equivalent in human resources, business, or related field preferred. What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Are you an experienced Pensions Project Manager - Defined Benefit Pensions looking to take the next step in your career? Join one of the UK's leading pensions consulting and administration businesses, where you'll have the opportunity to lead high-profile pension transformation projects, work with major clients, and make a real impact on the future of pension schemes. This is an exciting opportunity to join a growing and highly respected project management team delivering some of the most complex and strategically important initiatives across the pensions industry. You'll lead a diverse portfolio of projects for medium and large Defined Benefit (DB) pension schemes, helping clients navigate significant change while building your expertise in specialist areas of pensions consulting and scheme transformation. From GMP equalisation and benefit rectification projects to buy-in, buy-out readiness, scheme mergers and wind-ups, you'll work at the forefront of industry developments, partnering with clients, actuaries, administrators, consultants and senior stakeholders to deliver successful outcomes. Why Join Us? Lead impactful, high-value projects that shape the future of pension schemes. Work with some of the UK's largest and most recognised pension clients. Gain exposure to a broad range of complex pension transformation and de-risking initiatives. Join a growing team with ambitious plans and opportunities to influence how we deliver projects. Accelerate your development through structured career progression, mentoring, coaching and on-the-job learning. Collaborate with specialists across pensions consulting, administration, actuarial and technology teams. Enjoy a high degree of variety, ownership and visibility in your work. Whether your background is in pensions project delivery, actuarial projects, pensions consulting or pension scheme change, this role offers the opportunity to deepen your expertise while taking ownership of meaningful and rewarding work. Build Your Future with Us This is more than a project management role. It's an opportunity to develop specialist expertise, work on industry-leading projects, influence client outcomes, and grow your career within a collaborative team that invests in your success. If you're passionate about delivering complex projects, solving challenging problems and helping clients navigate change, we'd love to hear from you. Our Work Style We believe flexibility helps our people perform at their best. We offer a hybrid working model that combines remote and office-based working, enabling you to balance collaboration, client engagement and personal flexibility. Location: London, Reigate, Bristol, Birmingham, Manchester, Leeds or Edinburgh. Hybrid Working : Just one day per week in your nearest office. The Role Lead and deliver a portfolio of large-scale pension change and transformation projects. Manage high-impact initiatives including GMP equalisation, buy-in and buy-out readiness, benefit rectification, liability management exercises, scheme mergers, transitions and wind-ups. Partner with clients and project teams to define strategy, scope, timelines and successful outcomes. Drive project governance, risk management and stakeholder engagement across multiple workstreams. Coordinate multidisciplinary teams to deliver projects on time, within budget and to the highest quality standards. Facilitate workshops, steer governance forums and build strong relationships with key stakeholders. Identify opportunities for innovation, continuous improvement and operational excellence. Help shape best practice and contribute to the continued growth and success of the project management function. Qualifications What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, Merger, wind-ups). Experience within actuarial pension project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and Self-assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description Are you an experienced Pensions Project Manager - Defined Benefit Pensions looking to take the next step in your career? Join one of the UK's leading pensions consulting and administration businesses, where you'll have the opportunity to lead high-profile pension transformation projects, work with major clients, and make a real impact on the future of pension schemes. This is an exciting opportunity to join a growing and highly respected project management team delivering some of the most complex and strategically important initiatives across the pensions industry. You'll lead a diverse portfolio of projects for medium and large Defined Benefit (DB) pension schemes, helping clients navigate significant change while building your expertise in specialist areas of pensions consulting and scheme transformation. From GMP equalisation and benefit rectification projects to buy-in, buy-out readiness, scheme mergers and wind-ups, you'll work at the forefront of industry developments, partnering with clients, actuaries, administrators, consultants and senior stakeholders to deliver successful outcomes. Why Join Us? Lead impactful, high-value projects that shape the future of pension schemes. Work with some of the UK's largest and most recognised pension clients. Gain exposure to a broad range of complex pension transformation and de-risking initiatives. Join a growing team with ambitious plans and opportunities to influence how we deliver projects. Accelerate your development through structured career progression, mentoring, coaching and on-the-job learning. Collaborate with specialists across pensions consulting, administration, actuarial and technology teams. Enjoy a high degree of variety, ownership and visibility in your work. Whether your background is in pensions project delivery, actuarial projects, pensions consulting or pension scheme change, this role offers the opportunity to deepen your expertise while taking ownership of meaningful and rewarding work. Build Your Future with Us This is more than a project management role. It's an opportunity to develop specialist expertise, work on industry-leading projects, influence client outcomes, and grow your career within a collaborative team that invests in your success. If you're passionate about delivering complex projects, solving challenging problems and helping clients navigate change, we'd love to hear from you. Our Work Style We believe flexibility helps our people perform at their best. We offer a hybrid working model that combines remote and office-based working, enabling you to balance collaboration, client engagement and personal flexibility. Location: London, Reigate, Bristol, Birmingham, Manchester, Leeds or Edinburgh. Hybrid Working : Just one day per week in your nearest office. The Role Lead and deliver a portfolio of large-scale pension change and transformation projects. Manage high-impact initiatives including GMP equalisation, buy-in and buy-out readiness, benefit rectification, liability management exercises, scheme mergers, transitions and wind-ups. Partner with clients and project teams to define strategy, scope, timelines and successful outcomes. Drive project governance, risk management and stakeholder engagement across multiple workstreams. Coordinate multidisciplinary teams to deliver projects on time, within budget and to the highest quality standards. Facilitate workshops, steer governance forums and build strong relationships with key stakeholders. Identify opportunities for innovation, continuous improvement and operational excellence. Help shape best practice and contribute to the continued growth and success of the project management function. Qualifications What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, Merger, wind-ups). Experience within actuarial pension project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and Self-assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Join us as a commercially driven and ambitious Business Development Directorto shape and drive new business growth across our Retail, Leisure & Hospitality Practices. This is a strategic business development role focused on generating new business and expanding our market presence across Retail, Leisure & Hospitality, including Sports, Media and Entertainment. The successful candidate will work alongside industry specialists, client advocates and subject matter experts to identify, develop and convert high-quality opportunities across the UK market. The role offers a unique opportunity to shape and execute the growth strategy for one of the UK's leading industry-focused insurance and risk advisory practices. You will be responsible for developing and maintaining a comprehensive sector prospect universe, creating new market opportunities, and positioning WTW's full range of capabilities with senior decision-makers. The Role Business Development & Growth Owning and delivering the Retail, Leisure & Hospitality new business strategy. Building, maintaining and continually enhancing a comprehensive prospect universe across target sectors. Identifying, qualifying and developing opportunities within Retail, Hospitality, Leisure and Sports. Creating and executing targeted business development campaigns to generate new opportunities. Building relationships with CFOs, Finance Directors, Risk Managers, General Counsel, Investors and Private Equity stakeholders. Developing strong relationships with trade bodies, industry associations, professional advisers and other centres of influence. Leading the sales process from initial engagement through to conversion and onboarding. Coordinating and leading pitches, RFP responses and client presentations. Working collaboratively across WTW to bring the firm's full breadth of capabilities to prospects. Maintaining accurate pipeline management, forecasting and CRM discipline. Representing WTW at industry events, conferences and networking forums. Achieving agreed revenue, sales and growth objectives. Market Development Supporting the continued growth of WTW's Retail, Leisure & Hospitality proposition. Identifying emerging sectors and new market entrants. Developing opportunities within hotels, gyms, leisure operators, sportswear retailers, sports clubs, stadia and wider consumer businesses. Partnering with WTW colleagues to support the execution of the wider Sports Industry growth strategy. Providing market intelligence and competitor insights to inform strategic decision making. Qualifications What you'll bring We are looking for a highly motivated sales professional with a proven track record of winning and developing new business opportunities. In this role you will: Demonstrable success in generating and converting new business opportunities. Experience within insurance broking, risk advisory, consulting or a related corporate sales environment. Strong commercial and relationship-building skills. An established network of senior corporate decision-makers. Experience engaging and influencing C-suite stakeholders. Excellent presentation, negotiation and communication skills. A strategic mindset and strong market awareness. The ability to develop compelling value propositions and differentiated client solutions. A self-starter mentality with high levels of energy, resilience and accountability. Experience managing complex sales cycles and multiple stakeholders. ACII qualification or equivalent desirable but not essential. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 08, 2026
Full time
Description Join us as a commercially driven and ambitious Business Development Directorto shape and drive new business growth across our Retail, Leisure & Hospitality Practices. This is a strategic business development role focused on generating new business and expanding our market presence across Retail, Leisure & Hospitality, including Sports, Media and Entertainment. The successful candidate will work alongside industry specialists, client advocates and subject matter experts to identify, develop and convert high-quality opportunities across the UK market. The role offers a unique opportunity to shape and execute the growth strategy for one of the UK's leading industry-focused insurance and risk advisory practices. You will be responsible for developing and maintaining a comprehensive sector prospect universe, creating new market opportunities, and positioning WTW's full range of capabilities with senior decision-makers. The Role Business Development & Growth Owning and delivering the Retail, Leisure & Hospitality new business strategy. Building, maintaining and continually enhancing a comprehensive prospect universe across target sectors. Identifying, qualifying and developing opportunities within Retail, Hospitality, Leisure and Sports. Creating and executing targeted business development campaigns to generate new opportunities. Building relationships with CFOs, Finance Directors, Risk Managers, General Counsel, Investors and Private Equity stakeholders. Developing strong relationships with trade bodies, industry associations, professional advisers and other centres of influence. Leading the sales process from initial engagement through to conversion and onboarding. Coordinating and leading pitches, RFP responses and client presentations. Working collaboratively across WTW to bring the firm's full breadth of capabilities to prospects. Maintaining accurate pipeline management, forecasting and CRM discipline. Representing WTW at industry events, conferences and networking forums. Achieving agreed revenue, sales and growth objectives. Market Development Supporting the continued growth of WTW's Retail, Leisure & Hospitality proposition. Identifying emerging sectors and new market entrants. Developing opportunities within hotels, gyms, leisure operators, sportswear retailers, sports clubs, stadia and wider consumer businesses. Partnering with WTW colleagues to support the execution of the wider Sports Industry growth strategy. Providing market intelligence and competitor insights to inform strategic decision making. Qualifications What you'll bring We are looking for a highly motivated sales professional with a proven track record of winning and developing new business opportunities. In this role you will: Demonstrable success in generating and converting new business opportunities. Experience within insurance broking, risk advisory, consulting or a related corporate sales environment. Strong commercial and relationship-building skills. An established network of senior corporate decision-makers. Experience engaging and influencing C-suite stakeholders. Excellent presentation, negotiation and communication skills. A strategic mindset and strong market awareness. The ability to develop compelling value propositions and differentiated client solutions. A self-starter mentality with high levels of energy, resilience and accountability. Experience managing complex sales cycles and multiple stakeholders. ACII qualification or equivalent desirable but not essential. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description WTW is making one of the most far-reaching investments in digital products in the risk and broking industry. At the heart of that investment is a Product team growing its group of Product Managers across the core product domains that together define how WTW's digital business operates and grows. Work Location:London (primary)/Ipswich This is a building role.You will own a product area from ambiguous problem to shipped, adopted outcome. Expect to spend most of your time with AI tools in hand - producing prototypes, evaluation sets and working increments that show what works - and to keep documents light, in service of the build. Judgement is the core of the job: knowing what to build, what to kill, and how your area connects to the squads, shared capabilities and end-to-end solutions around it. You will spend real time with the brokers, claims handlers and operations colleagues your products serve, and work day to day with your squad - engineers, designers and Product Analysts - to turn evidence into adopted product. The Product Domains The Product Teams support four product domains, each delivered by squads that pair product, engineering and design. Product Managers belong to one product community with shared standards and a shared craft; everyone has a home squad in one of these domains, with room to move as priorities shift. Home squads are agreed on joining, based on where the need is greatest and where your experience fits best. Client: How clients interact with and experience WTW's digital products, services, and embedded AI. Colleague: How WTW colleagues use digital tools to work smarter, serve clients better, and operate more effectively. Market Connectivity: Integrations and connections to external markets, carriers, capabilities, and marketplaces. Payments: How money moves between clients, WTW and carriers - premium and claims payments that are accurate, timely and increasingly automated. The Role Key Accountabilities Vision, Systems and Roadmap • Own the vision and roadmap for your product area - a clear, sequenced view of what comes next and why, that your squad and stakeholders can rely on. • Think in systems: see how your squad's work interacts with other squads, shared capabilities, regions and the wider product set; anticipate knock-on effects and put your effort where a small change makes a large difference. • Shape priorities from evidence - user insight, data and business context - and surface collisions, gaps and shared needs across the domain early. • Turn strategy into commitments your squad can plan against, and adjust course as evidence and feedback from the wider system come in. Discovery, Building and Evaluation • Spend time in the field with brokers, claims handlers and operations colleagues - understanding how the work actually happens before shaping how software should change it. • Frame problems before solutions: define the user and business need, the evidence behind it, and what success would look like - including how you will evaluate it. • Build to learn: use AI tooling to go from insight to working prototype within days, testing assumptions cheaply before committing the squad to a full build - and questioning whether the answer is a product feature, a reusable AI skill or a plug-in to an existing tool. • Set evaluation criteria and success signals up front - especially for AI-assisted or agentic features - so you and the squad know what good looks like before you ship. • Partner with design and engineering from first sketch to release, so what ships is usable, useful and adopted in the real flow of work. Delivery Partnership • Set out the problem, the outcome sought and the constraints - a paragraph, a prototype and an evaluation set often carry more weight than a lengthy requirements document - and work with your Product Analyst to turn what is agreed into stories the squad can act on. • Work day to day with engineering - making scope trade-offs openly, and using AI tools yourself so that less is lost between what you intend and what gets built. • Sequence delivery around dependencies with other squads, and keep the interfaces between your area and theirs clearly owned. • Ship iteratively - smaller releases, honest feedback and measured results guiding what to take further, double down on or stop. Business and Stakeholder Engagement • Build trusted working relationships with the business teams your squad serves - brokers, claims handlers and operations colleagues across regions. • Communicate the roadmap and progress honestly - what is on track, what has changed and why, including where working with AI changed the plan. • Bring business stakeholders into prioritisation, so trade-offs are made with them rather than announced to them. • Support adoption after release - walkthroughs, follow-up and listening for what to improve - and feed what you learn into the next cycle. Measurement and Continuous Improvement • Define how success will be measured for every initiative - adoption, usage, the business outcome it was built for and, where relevant, how well the model or agent performs - and track it with Product Operations. • Report progress with candour: what the data shows, what users say, and what should change as a result. • Contribute to the product community's shared templates, standards and practices - including emerging practice on building with AI and proving it works - so the craft rises across every squad. Qualifications What you'll bring Essential • A record of taking a product area from open problem to shipped, adopted outcomes, with evidence of hands-on building along the way - prototypes, working demos, product increments. • Strong discovery craft: framing problems, researching with users, and testing assumptions before committing build. • Practical fluency with AI tools: able to take an idea to a working prototype yourself, judge whether a problem needs a rule, a model or an agent, and define evaluations for AI-assisted features. • Systems thinking: you can trace how a change in one part of a product propagates through the rest, and find the small set of changes that move the whole system. • Judgement to prioritise well - weighing evidence, effort and outcome - and to know what not to build. • A clear communicator and facilitator - as credible with a broker or claims handler as with an engineer - with a collaborative, high-trust way of working that makes the squad and partners around you more effective. • Data literacy - comfortable defining measures, interrogating data and using evidence to make the case for a change. Desirable • Experience in insurance, broking or another regulated financial services environment. • Experience shipping AI-powered or agentic products in production, including designing the evaluations and guardrails around them. • Experience in a global organisation, navigating regional variation in user needs and ways of working. • Familiarity with delivery and documentation tooling such as Jira, Azure DevOps or Confluence. A note on career track. This role sits on the builder path within the product community: strong performers can progress to Staff or Principal Product Manager without moving into people management. The practitioner and management tracks run in parallel and carry equal weight. If this role appeals to you but you don't meet every requirement, we'd still encourage you to apply - we would rather hear from you than miss you. Why Join WTW Digital Products? • Own products used every day by thousands of brokers and their clients across global markets - what you ship moves real business. • Join a product community with shared standards, peer support and clear routes to grow - toward senior product roles, or deeper into the craft. • Be close to the frontier of applying AI in one of the most knowledge-intensive industries in the world. • Join while the team is still forming - the ways of working are yours to help shape. • Strong compensation, flexible hybrid working, and a genuine commitment to inclusion and career development. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Nov 07, 2026
Full time
Description WTW is making one of the most far-reaching investments in digital products in the risk and broking industry. At the heart of that investment is a Product team growing its group of Product Managers across the core product domains that together define how WTW's digital business operates and grows. Work Location:London (primary)/Ipswich This is a building role.You will own a product area from ambiguous problem to shipped, adopted outcome. Expect to spend most of your time with AI tools in hand - producing prototypes, evaluation sets and working increments that show what works - and to keep documents light, in service of the build. Judgement is the core of the job: knowing what to build, what to kill, and how your area connects to the squads, shared capabilities and end-to-end solutions around it. You will spend real time with the brokers, claims handlers and operations colleagues your products serve, and work day to day with your squad - engineers, designers and Product Analysts - to turn evidence into adopted product. The Product Domains The Product Teams support four product domains, each delivered by squads that pair product, engineering and design. Product Managers belong to one product community with shared standards and a shared craft; everyone has a home squad in one of these domains, with room to move as priorities shift. Home squads are agreed on joining, based on where the need is greatest and where your experience fits best. Client: How clients interact with and experience WTW's digital products, services, and embedded AI. Colleague: How WTW colleagues use digital tools to work smarter, serve clients better, and operate more effectively. Market Connectivity: Integrations and connections to external markets, carriers, capabilities, and marketplaces. Payments: How money moves between clients, WTW and carriers - premium and claims payments that are accurate, timely and increasingly automated. The Role Key Accountabilities Vision, Systems and Roadmap • Own the vision and roadmap for your product area - a clear, sequenced view of what comes next and why, that your squad and stakeholders can rely on. • Think in systems: see how your squad's work interacts with other squads, shared capabilities, regions and the wider product set; anticipate knock-on effects and put your effort where a small change makes a large difference. • Shape priorities from evidence - user insight, data and business context - and surface collisions, gaps and shared needs across the domain early. • Turn strategy into commitments your squad can plan against, and adjust course as evidence and feedback from the wider system come in. Discovery, Building and Evaluation • Spend time in the field with brokers, claims handlers and operations colleagues - understanding how the work actually happens before shaping how software should change it. • Frame problems before solutions: define the user and business need, the evidence behind it, and what success would look like - including how you will evaluate it. • Build to learn: use AI tooling to go from insight to working prototype within days, testing assumptions cheaply before committing the squad to a full build - and questioning whether the answer is a product feature, a reusable AI skill or a plug-in to an existing tool. • Set evaluation criteria and success signals up front - especially for AI-assisted or agentic features - so you and the squad know what good looks like before you ship. • Partner with design and engineering from first sketch to release, so what ships is usable, useful and adopted in the real flow of work. Delivery Partnership • Set out the problem, the outcome sought and the constraints - a paragraph, a prototype and an evaluation set often carry more weight than a lengthy requirements document - and work with your Product Analyst to turn what is agreed into stories the squad can act on. • Work day to day with engineering - making scope trade-offs openly, and using AI tools yourself so that less is lost between what you intend and what gets built. • Sequence delivery around dependencies with other squads, and keep the interfaces between your area and theirs clearly owned. • Ship iteratively - smaller releases, honest feedback and measured results guiding what to take further, double down on or stop. Business and Stakeholder Engagement • Build trusted working relationships with the business teams your squad serves - brokers, claims handlers and operations colleagues across regions. • Communicate the roadmap and progress honestly - what is on track, what has changed and why, including where working with AI changed the plan. • Bring business stakeholders into prioritisation, so trade-offs are made with them rather than announced to them. • Support adoption after release - walkthroughs, follow-up and listening for what to improve - and feed what you learn into the next cycle. Measurement and Continuous Improvement • Define how success will be measured for every initiative - adoption, usage, the business outcome it was built for and, where relevant, how well the model or agent performs - and track it with Product Operations. • Report progress with candour: what the data shows, what users say, and what should change as a result. • Contribute to the product community's shared templates, standards and practices - including emerging practice on building with AI and proving it works - so the craft rises across every squad. Qualifications What you'll bring Essential • A record of taking a product area from open problem to shipped, adopted outcomes, with evidence of hands-on building along the way - prototypes, working demos, product increments. • Strong discovery craft: framing problems, researching with users, and testing assumptions before committing build. • Practical fluency with AI tools: able to take an idea to a working prototype yourself, judge whether a problem needs a rule, a model or an agent, and define evaluations for AI-assisted features. • Systems thinking: you can trace how a change in one part of a product propagates through the rest, and find the small set of changes that move the whole system. • Judgement to prioritise well - weighing evidence, effort and outcome - and to know what not to build. • A clear communicator and facilitator - as credible with a broker or claims handler as with an engineer - with a collaborative, high-trust way of working that makes the squad and partners around you more effective. • Data literacy - comfortable defining measures, interrogating data and using evidence to make the case for a change. Desirable • Experience in insurance, broking or another regulated financial services environment. • Experience shipping AI-powered or agentic products in production, including designing the evaluations and guardrails around them. • Experience in a global organisation, navigating regional variation in user needs and ways of working. • Familiarity with delivery and documentation tooling such as Jira, Azure DevOps or Confluence. A note on career track. This role sits on the builder path within the product community: strong performers can progress to Staff or Principal Product Manager without moving into people management. The practitioner and management tracks run in parallel and carry equal weight. If this role appeals to you but you don't meet every requirement, we'd still encourage you to apply - we would rather hear from you than miss you. Why Join WTW Digital Products? • Own products used every day by thousands of brokers and their clients across global markets - what you ship moves real business. • Join a product community with shared standards, peer support and clear routes to grow - toward senior product roles, or deeper into the craft. • Be close to the frontier of applying AI in one of the most knowledge-intensive industries in the world. • Join while the team is still forming - the ways of working are yours to help shape. • Strong compensation, flexible hybrid working, and a genuine commitment to inclusion and career development. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description We're seeking a talented and curious Technical Product Manager to join our global Platform team, which sits at the centre of our SaaS transformation for our insurance technology business. You will work across every part of our technology business to solve problems spanning our whole product portfolio in delivering market-leading SaaS solutions to our insurance clients. This is a unique opportunity to get exposure to a wide variety of business problems, products and stakeholders. The role requires someone who has both deep technical expertise and strong product management experience to lead a development team supporting one or more Platform services. The Role Own the product vision, strategy and roadmap for one or more Platform services. Socializing the vision and strategy with the business and managing expectations on the scope with stakeholders. Defining and prioritizing business level outcomes/problems to solve (and what's out of scope) Responsible for ensuring solutions are viable for the business and meet end user needs. Defining and tracking product metrics, return on investment and the business case for one or more Platform services. Elicit and capture user and business requirements across our technology teams. Combine qualitative and quantitative insights to support prioritisation and product decisions. Adopt a test and learn approach to validate assumptions early and increase confidence in the value we are delivering to the business and our clients. Support solution design, technical decisions and release management for one or more Platform services. Accountable for the adoption and go-to-market plan for one or more Platform services. Create clear and effective documentation. Prioritise delivery trade-offs, technical debt and cost/efficiency decisions. Regularly communicate product and delivery updates and evangelise Platform to other teams in the business. Manage the backlog, sprint goals and problem breakdown within the team. Mentor and coach product management within the team and promote technical excellence. Qualifications What you'll bring Ability to work as part of a team using both agentic and human-led software development approaches, curating product context and setting acceptance criteria at engineering depth. Outcome-focused product management experience with Public Cloud and Software-as-a-Service solutions. Strong technical experience, ideally with tools or technologies that are common services consumed by engineering teams. Experience solving multiple and complex problems with teams. Ability to distill complex topics into non-technical and simple communications. Strong interpersonal and communication skills. Able to manage, align and influence multiple stakeholders of varying levels of seniority. Data and insight driven with the ability to map delivery back to measured business impact. Other highly desirable, but not essential skills are: Knowledge of Azure Cloud services Experience of using AI capabilities to accelerate product and delivery processes. Previous experience managing platform services General knowledge of the Insurance Industry Degree-educated with Computer Science, Engineering, Mathematics or relevant discipline What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (ICT_TECH TD_2026_35R)
Nov 07, 2026
Full time
Description We're seeking a talented and curious Technical Product Manager to join our global Platform team, which sits at the centre of our SaaS transformation for our insurance technology business. You will work across every part of our technology business to solve problems spanning our whole product portfolio in delivering market-leading SaaS solutions to our insurance clients. This is a unique opportunity to get exposure to a wide variety of business problems, products and stakeholders. The role requires someone who has both deep technical expertise and strong product management experience to lead a development team supporting one or more Platform services. The Role Own the product vision, strategy and roadmap for one or more Platform services. Socializing the vision and strategy with the business and managing expectations on the scope with stakeholders. Defining and prioritizing business level outcomes/problems to solve (and what's out of scope) Responsible for ensuring solutions are viable for the business and meet end user needs. Defining and tracking product metrics, return on investment and the business case for one or more Platform services. Elicit and capture user and business requirements across our technology teams. Combine qualitative and quantitative insights to support prioritisation and product decisions. Adopt a test and learn approach to validate assumptions early and increase confidence in the value we are delivering to the business and our clients. Support solution design, technical decisions and release management for one or more Platform services. Accountable for the adoption and go-to-market plan for one or more Platform services. Create clear and effective documentation. Prioritise delivery trade-offs, technical debt and cost/efficiency decisions. Regularly communicate product and delivery updates and evangelise Platform to other teams in the business. Manage the backlog, sprint goals and problem breakdown within the team. Mentor and coach product management within the team and promote technical excellence. Qualifications What you'll bring Ability to work as part of a team using both agentic and human-led software development approaches, curating product context and setting acceptance criteria at engineering depth. Outcome-focused product management experience with Public Cloud and Software-as-a-Service solutions. Strong technical experience, ideally with tools or technologies that are common services consumed by engineering teams. Experience solving multiple and complex problems with teams. Ability to distill complex topics into non-technical and simple communications. Strong interpersonal and communication skills. Able to manage, align and influence multiple stakeholders of varying levels of seniority. Data and insight driven with the ability to map delivery back to measured business impact. Other highly desirable, but not essential skills are: Knowledge of Azure Cloud services Experience of using AI capabilities to accelerate product and delivery processes. Previous experience managing platform services General knowledge of the Insurance Industry Degree-educated with Computer Science, Engineering, Mathematics or relevant discipline What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (ICT_TECH TD_2026_35R)
