WTW
Leeds, Yorkshire
We are hiring for a Senior Pensions Administrator who would be based in one of our offices in Redhill, Leeds or Welwyn. As a Senior Pensions Administrator, you will be making a difference within our leading pension administration business. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. The role is an exciting opportunity to build on your previous experience and knowledge. You will have the opportunity to further your career by learning new skills and engaging in continuous development via formal training, on the job learning and professional qualifications. You will work on a variety of different clients, with pension arrangements ranging from straightforward to complex, with populations covering hundreds of members to hundreds of thousands. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence in a timely manner. Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. The Requirements Previous experience working in an occupational pension administration team (DB and/or DC experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. Equal Opportunity Employer
We are hiring for a Senior Pensions Administrator who would be based in one of our offices in Redhill, Leeds or Welwyn. As a Senior Pensions Administrator, you will be making a difference within our leading pension administration business. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. The role is an exciting opportunity to build on your previous experience and knowledge. You will have the opportunity to further your career by learning new skills and engaging in continuous development via formal training, on the job learning and professional qualifications. You will work on a variety of different clients, with pension arrangements ranging from straightforward to complex, with populations covering hundreds of members to hundreds of thousands. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence in a timely manner. Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. The Requirements Previous experience working in an occupational pension administration team (DB and/or DC experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. Equal Opportunity Employer
WTW
Leeds, Yorkshire
We are hiring for a Pensions Team Leader who would be based in our Leeds Office. As a Pensions Team Leader, you will be making a difference within our leading and fast-growing pension administration business. You will provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. You will have a fantastic opportunity to develop your career within this key role at WTW. This role gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a vast variety of different projects, often at the forefront of the industry. By managing a team of Senior Pension Administrators and Pension Administrators, you will be responsible for providing a professional, high-quality service to our Clients and their members. If you are motivated, self-driven and have a can-do attitude you will fit well within our business. The Role Manages and ensures client work is delivered in line with contractual service level agreements whilst adhering to WTW quality standards. Allocates and monitors work throughout the day taking ownership and accountability of the team's performance ensuring this is in line with service levels expected both in regard to output and work quality. Acts as a point of escalation for complex work, complaints, and colleague concerns. Coaches, mentors and drives colleague recruitment, training and development. This includes proactive management of colleague development, training and performance management as well as absence management where required. Manages competency across the team to ensure sufficient knowledge and develops succession plans. Conducts the interview processes for new and existing colleagues to assist with selection of new team members or promotions within the team. Effectively communicates at an individual and team level to ensure any issues or concerns are proactively managed and addressed. This includes leading regular team meetings as well as regular 121 meetings with the team members to ensure their performance is proactively managed and they are supported in the achievement of their goals. Encourages effective team working ensuring the team display the WTW values of Teamwork, Integrity, Respect and Excellence. Applies working knowledge of pension legislation and regulations to day-to-day work and creates simple processes and guidance for the team to ensure a compliant service to members and clients. Leads on complex project work within operational client meetings. Drives best practice, finds opportunities for continuous improvements and right shoring across the team. Finds, mitigates and/or escalates risks, implementing appropriate controls where required. Ensures team adherence to WTW policies and procedures including completion of mandatory trainings, and compliance with data security. Escalates and reports errors and complaints via the correct channels, finding risks and the root cause, and resolves cases quickly. The Requirements Previous experience working in an occupational pension administration team carrying out administration processes. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Prior experience of managing a team incorporating all stages of management from recruiting, managing performance and career development or alternatively experience of mentoring/training within pensions administration alongside demonstrable technical pension expertise. Experience in effective work allocation and an ability to achieve comprehensive client service levels. Experience in chairing operational client meetings and managing a client relationship would be an advantage. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent people skills to include excellent written and verbal communication and use of Microsoft Excel and Word. Experience of managing a hybrid/cross locational team. Experience of managing colleague progression in PMI qualifications would be an advantage. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. Equal Opportunity Employer
We are hiring for a Pensions Team Leader who would be based in our Leeds Office. As a Pensions Team Leader, you will be making a difference within our leading and fast-growing pension administration business. You will provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. You will have a fantastic opportunity to develop your career within this key role at WTW. This role gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a vast variety of different projects, often at the forefront of the industry. By managing a team of Senior Pension Administrators and Pension Administrators, you will be responsible for providing a professional, high-quality service to our Clients and their members. If you are motivated, self-driven and have a can-do attitude you will fit well within our business. The Role Manages and ensures client work is delivered in line with contractual service level agreements whilst adhering to WTW quality standards. Allocates and monitors work throughout the day taking ownership and accountability of the team's performance ensuring this is in line with service levels expected both in regard to output and work quality. Acts as a point of escalation for complex work, complaints, and colleague concerns. Coaches, mentors and drives colleague recruitment, training and development. This includes proactive management of colleague development, training and performance management as well as absence management where required. Manages competency across the team to ensure sufficient knowledge and develops succession plans. Conducts the interview processes for new and existing colleagues to assist with selection of new team members or promotions within the team. Effectively communicates at an individual and team level to ensure any issues or concerns are proactively managed and addressed. This includes leading regular team meetings as well as regular 121 meetings with the team members to ensure their performance is proactively managed and they are supported in the achievement of their goals. Encourages effective team working ensuring the team display the WTW values of Teamwork, Integrity, Respect and Excellence. Applies working knowledge of pension legislation and regulations to day-to-day work and creates simple processes and guidance for the team to ensure a compliant service to members and clients. Leads on complex project work within operational client meetings. Drives best practice, finds opportunities for continuous improvements and right shoring across the team. Finds, mitigates and/or escalates risks, implementing appropriate controls where required. Ensures team adherence to WTW policies and procedures including completion of mandatory trainings, and compliance with data security. Escalates and reports errors and complaints via the correct channels, finding risks and the root cause, and resolves cases quickly. The Requirements Previous experience working in an occupational pension administration team carrying out administration processes. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Prior experience of managing a team incorporating all stages of management from recruiting, managing performance and career development or alternatively experience of mentoring/training within pensions administration alongside demonstrable technical pension expertise. Experience in effective work allocation and an ability to achieve comprehensive client service levels. Experience in chairing operational client meetings and managing a client relationship would be an advantage. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent people skills to include excellent written and verbal communication and use of Microsoft Excel and Word. Experience of managing a hybrid/cross locational team. Experience of managing colleague progression in PMI qualifications would be an advantage. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. Equal Opportunity Employer
WTW
The Senior Cyber Security Architect is a strategic technical leader responsible for designing, implementing, and evolving the organization's enterprise security architecture to protect critical assets, systems, and data. This role partners with senior IT, engineering, and business leaders to define security principles, standards, and roadmaps that align with business objectives while mitigating cyber risk. The Senior Cyber Security Architect serves as the primary subject matter expert on secure architecture design, emerging threats, and security technology evaluation, ensuring the organization is protected against both current and future cyber risks. The Role Security Architecture & Strategy Develop, maintain, and communicate the enterprise security architecture framework, patterns, and standards. Translate business and technical requirements into secure, scalable, and resilient architecture solutions. Define and champion the organization's secure-by-design and zero trust strategies. Align architecture decisions with regulatory requirements, industry best practices, and organizational risk appetite. Solution Design & Governance Provide architecture oversight and guidance for IT and business projects to ensure compliance with security standards. Conduct architecture reviews and threat modeling for new and existing systems, applications, and cloud deployments. Advise on secure integration of on-premises, hybrid, and multi-cloud environments. Collaborate with DevSecOps teams to embed security in the software development lifecycle (SDLC). Technology Evaluation & Innovation Research and assess emerging security technologies, tools, and practices for enterprise adoption. Drive the evaluation, selection, and implementation of security platforms (e.g., IAM, PAM, SIEM, EDR, NDR, CASB). Partner with infrastructure and network teams to enhance security posture without impeding operational efficiency. Risk Management & Compliance Ensure architecture designs meet compliance requirements such as NIST CSF, ISO 27001, DORA, and local data protection regulations. Support security risk assessments and recommend remediation strategies for high-risk findings. Collaborate with governance, risk, and compliance (GRC) teams to maintain audit readiness. Leadership & Influence Serve as a trusted advisor to the CISO, CTO, and senior business leaders on security architecture matters. Mentor junior architects and security engineers, fostering technical excellence and innovation. Represent the organization in external security forums and architecture working groups. The Requirements Progressive experience in cybersecurity, with experience in an architecture leadership role. Deep expertise in security architecture across cloud, application, network, and endpoint domains. Strong knowledge of zero trust principles, secure cloud architecture (AWS, Azure, GCP), and modern identity solutions (IAM, PAM, MFA, SSO). Familiarity with enterprise security frameworks and regulations (e.g., NIST CSF, TOGAF, SABSA, DORA, GDPR). Relevant certifications (e.g., CISSP, CCSP, SABSA, AWS/Azure Security Specialty) strongly preferred. Exceptional communication, stakeholder management, and influencing skills. Bachelor's degree in Computer Science, Information Security, or related field is preferred. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please contact your recruiter.
The Senior Cyber Security Architect is a strategic technical leader responsible for designing, implementing, and evolving the organization's enterprise security architecture to protect critical assets, systems, and data. This role partners with senior IT, engineering, and business leaders to define security principles, standards, and roadmaps that align with business objectives while mitigating cyber risk. The Senior Cyber Security Architect serves as the primary subject matter expert on secure architecture design, emerging threats, and security technology evaluation, ensuring the organization is protected against both current and future cyber risks. The Role Security Architecture & Strategy Develop, maintain, and communicate the enterprise security architecture framework, patterns, and standards. Translate business and technical requirements into secure, scalable, and resilient architecture solutions. Define and champion the organization's secure-by-design and zero trust strategies. Align architecture decisions with regulatory requirements, industry best practices, and organizational risk appetite. Solution Design & Governance Provide architecture oversight and guidance for IT and business projects to ensure compliance with security standards. Conduct architecture reviews and threat modeling for new and existing systems, applications, and cloud deployments. Advise on secure integration of on-premises, hybrid, and multi-cloud environments. Collaborate with DevSecOps teams to embed security in the software development lifecycle (SDLC). Technology Evaluation & Innovation Research and assess emerging security technologies, tools, and practices for enterprise adoption. Drive the evaluation, selection, and implementation of security platforms (e.g., IAM, PAM, SIEM, EDR, NDR, CASB). Partner with infrastructure and network teams to enhance security posture without impeding operational efficiency. Risk Management & Compliance Ensure architecture designs meet compliance requirements such as NIST CSF, ISO 27001, DORA, and local data protection regulations. Support security risk assessments and recommend remediation strategies for high-risk findings. Collaborate with governance, risk, and compliance (GRC) teams to maintain audit readiness. Leadership & Influence Serve as a trusted advisor to the CISO, CTO, and senior business leaders on security architecture matters. Mentor junior architects and security engineers, fostering technical excellence and innovation. Represent the organization in external security forums and architecture working groups. The Requirements Progressive experience in cybersecurity, with experience in an architecture leadership role. Deep expertise in security architecture across cloud, application, network, and endpoint domains. Strong knowledge of zero trust principles, secure cloud architecture (AWS, Azure, GCP), and modern identity solutions (IAM, PAM, MFA, SSO). Familiarity with enterprise security frameworks and regulations (e.g., NIST CSF, TOGAF, SABSA, DORA, GDPR). Relevant certifications (e.g., CISSP, CCSP, SABSA, AWS/Azure Security Specialty) strongly preferred. Exceptional communication, stakeholder management, and influencing skills. Bachelor's degree in Computer Science, Information Security, or related field is preferred. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please contact your recruiter.
