Due to ongoing growth, we have a Retail Sales & Customer Service role at Red Carpet Ready - the UK's Largest Dress Specialists! Along with a salary package of circa £30,000 per annum, we offer a range of benefits including: Uncapped overtime during peak season (August - May) A performance-related bonus scheme Generous staff discounts (20%) Regular company events 30 days annual leave, including Bank Holidays A focus on promoting & developing staff within the company, with a focus on career progression. Company trips Staff recognition and reward evenings Closure on Mother's/Father's Day & during Christmas (unlike most other retailers) What you'll be doing in this Retail Sales & Customer Service role at Red Carpet Ready: Sales You must be a strong salesperson as you will be leading the team. You will be charismatic & fun with customers, delivering the WOW Red Carpet Ready experience that we are famous for. Be positively remembered by our customers - Red Carpet Ready is all about personality. Strong ability to communicate effectively, motivate your team, hit targets & advise staff of all company changes to products or processes. Customer Service/Operations This department is very task orientated - attention to detail and checkbacks across your team are critical. Ability to respond to queries calmly & confidently Must be dynamic in your approach to workload Shop Floor Management On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service & experience to over 500 customers on a busy weekend. Be an ambassador to providing first class service. You will be the initial Meet & Greet Host to our customers, so must be clear, comfortable and confident when addressing large groups. Training You will be key in helping recruit your retail team. Assist in staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs & milestones. Oversee & assess the training from your team to ensure consistency throughout Assist in creating development plans for existing staff to promote progression. What we're looking for in this Retail Sales & Customer Service role: You'll work directly with customers at Red Carpet Ready, so you need a warm, memorable personality. You'll create a fun experience, deliver outstanding service, and encourage them to leave glowing reviews after finding their dream dress. You must be a confident and calm leader. You should be able to sell, lead, and train a retail sales team. You need to enjoy a fast-paced environment, stay energetic, work on your feet all day, and handle multiple appointments. We're looking for outgoing, high-performing people who love the brand and bring great ideas. You should feel confident joining photos and videos, and enjoy doing fun end-of-appointment interviews. You'll represent Red Carpet Ready with great style and a polished appearance that makes a strong first impression. A flexible, hardworking, can-do attitude is essential and will be recognised. You must be available to work evenings, weekends, and school holidays during our peak season (August-March). This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK's Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. If you are interested in this Retail Sales & Customer Service role, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interest you about Red Carpet Ready!
Nov 14, 2025
Full time
Due to ongoing growth, we have a Retail Sales & Customer Service role at Red Carpet Ready - the UK's Largest Dress Specialists! Along with a salary package of circa £30,000 per annum, we offer a range of benefits including: Uncapped overtime during peak season (August - May) A performance-related bonus scheme Generous staff discounts (20%) Regular company events 30 days annual leave, including Bank Holidays A focus on promoting & developing staff within the company, with a focus on career progression. Company trips Staff recognition and reward evenings Closure on Mother's/Father's Day & during Christmas (unlike most other retailers) What you'll be doing in this Retail Sales & Customer Service role at Red Carpet Ready: Sales You must be a strong salesperson as you will be leading the team. You will be charismatic & fun with customers, delivering the WOW Red Carpet Ready experience that we are famous for. Be positively remembered by our customers - Red Carpet Ready is all about personality. Strong ability to communicate effectively, motivate your team, hit targets & advise staff of all company changes to products or processes. Customer Service/Operations This department is very task orientated - attention to detail and checkbacks across your team are critical. Ability to respond to queries calmly & confidently Must be dynamic in your approach to workload Shop Floor Management On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service & experience to over 500 customers on a busy weekend. Be an ambassador to providing first class service. You will be the initial Meet & Greet Host to our customers, so must be clear, comfortable and confident when addressing large groups. Training You will be key in helping recruit your retail team. Assist in staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs & milestones. Oversee & assess the training from your team to ensure consistency throughout Assist in creating development plans for existing staff to promote progression. What we're looking for in this Retail Sales & Customer Service role: You'll work directly with customers at Red Carpet Ready, so you need a warm, memorable personality. You'll create a fun experience, deliver outstanding service, and encourage them to leave glowing reviews after finding their dream dress. You must be a confident and calm leader. You should be able to sell, lead, and train a retail sales team. You need to enjoy a fast-paced environment, stay energetic, work on your feet all day, and handle multiple appointments. We're looking for outgoing, high-performing people who love the brand and bring great ideas. You should feel confident joining photos and videos, and enjoy doing fun end-of-appointment interviews. You'll represent Red Carpet Ready with great style and a polished appearance that makes a strong first impression. A flexible, hardworking, can-do attitude is essential and will be recognised. You must be available to work evenings, weekends, and school holidays during our peak season (August-March). This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK's Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. If you are interested in this Retail Sales & Customer Service role, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interest you about Red Carpet Ready!
Due to ongoing growth, we are searching for a Senior Retail & Sales Team Leader to join us at Red Carpet Ready - the UK's Largest Dress Specialists! Along with a salary package of up to £34,000 per annum, we offer a range of benefits including: Uncapped overtime during peak season (August - May) Generous staff discounts (20%) Regular company events 30 days annual leave, including Bank Holidays A focus on promoting & developing staff within the company, with a focus on career progression. Company trips Staff recognition and reward evenings Closure on Mother's/Father's Day & during Christmas (unlike most other retailers) Your role as Senior Retail & Sales Team Leader at Red Carpet Ready: On your shift, you may be leading the shop floor sales teams and serving over 500 customers on a busy weekend. You will be the initial meet and greet host to our customers, so must be clear, comfortable, and confident when addressing large groups. This role is primarily based at our Shopping Venue & HQ - Branston, Lincoln. Some of your key responsibilities: Staff Management Create and deploy staff workload plans with daily staff briefings, continually completing staff checkbacks and ensuring all tasks are completed with no stone unturned - being dynamic is key to this role. Manage a team of up to 10 individuals across varying shift times, proactively s continually evaluating an ever-evolving daily workload list. Training & Recruitment Oversee s assess the training from your team to ensure consistency throughout Craft & manage staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs s milestones. Shop Floor Management: On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service s experience to over 500 customers on a busy weekend. Be an ambassador to providing first class service to our customers. You will be the initial Meet & Greet Host to our customers. Customer Service/Operations: Lead and organise your team during the goods-in process, allocating and dispatching orders. Ensuring that staff deal with customers correctly and that calls are answered efficiently and correctly. Site Maintenance: As a keyholder, you will be a problem solver across the site e.g. payment machines, phone system, Wi-Fi/broadband, general site maintenance, floods etc. including call-outs where necessary Sales Leading the sales team Hitting targets and advising all staff of company changes to products/processes. We're looking for a Senior Retail & Sales Team Leader with: charisma and the right personality that your customers will love and remember. Ability to sell & lead a retail sales team A strong communicator & proactive individual, with high attention to detail. Competent at using Microsoft Office software, email & IT-savvy to a good standard. Ability to create documents & presentations to a high standard. Desire to work in a fast-paced, dynamic & entrepreneurial business. Ability to set & review KPIs & bonus incentives for your sales team. Ambitious, committed C reward driven. Energetic & strong when dealing with customers to maintain exceptional levels of customer service & sales. The ability work across different areas of the business including customer service, sales, goods in, order allocation and dispatches. This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK's Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. To join the team as Senior Retail & Sales Team Leader, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interest you about Red Carpet Ready! Note: The job title of 'Senior' relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience.
Nov 10, 2025
Full time
Due to ongoing growth, we are searching for a Senior Retail & Sales Team Leader to join us at Red Carpet Ready - the UK's Largest Dress Specialists! Along with a salary package of up to £34,000 per annum, we offer a range of benefits including: Uncapped overtime during peak season (August - May) Generous staff discounts (20%) Regular company events 30 days annual leave, including Bank Holidays A focus on promoting & developing staff within the company, with a focus on career progression. Company trips Staff recognition and reward evenings Closure on Mother's/Father's Day & during Christmas (unlike most other retailers) Your role as Senior Retail & Sales Team Leader at Red Carpet Ready: On your shift, you may be leading the shop floor sales teams and serving over 500 customers on a busy weekend. You will be the initial meet and greet host to our customers, so must be clear, comfortable, and confident when addressing large groups. This role is primarily based at our Shopping Venue & HQ - Branston, Lincoln. Some of your key responsibilities: Staff Management Create and deploy staff workload plans with daily staff briefings, continually completing staff checkbacks and ensuring all tasks are completed with no stone unturned - being dynamic is key to this role. Manage a team of up to 10 individuals across varying shift times, proactively s continually evaluating an ever-evolving daily workload list. Training & Recruitment Oversee s assess the training from your team to ensure consistency throughout Craft & manage staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs s milestones. Shop Floor Management: On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service s experience to over 500 customers on a busy weekend. Be an ambassador to providing first class service to our customers. You will be the initial Meet & Greet Host to our customers. Customer Service/Operations: Lead and organise your team during the goods-in process, allocating and dispatching orders. Ensuring that staff deal with customers correctly and that calls are answered efficiently and correctly. Site Maintenance: As a keyholder, you will be a problem solver across the site e.g. payment machines, phone system, Wi-Fi/broadband, general site maintenance, floods etc. including call-outs where necessary Sales Leading the sales team Hitting targets and advising all staff of company changes to products/processes. We're looking for a Senior Retail & Sales Team Leader with: charisma and the right personality that your customers will love and remember. Ability to sell & lead a retail sales team A strong communicator & proactive individual, with high attention to detail. Competent at using Microsoft Office software, email & IT-savvy to a good standard. Ability to create documents & presentations to a high standard. Desire to work in a fast-paced, dynamic & entrepreneurial business. Ability to set & review KPIs & bonus incentives for your sales team. Ambitious, committed C reward driven. Energetic & strong when dealing with customers to maintain exceptional levels of customer service & sales. The ability work across different areas of the business including customer service, sales, goods in, order allocation and dispatches. This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK's Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. To join the team as Senior Retail & Sales Team Leader, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interest you about Red Carpet Ready! Note: The job title of 'Senior' relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience.
Due to ongoing expansion, we're looking for an Operations Coordinator to join us at Red Carpet Ready - the UK's Largest Dress Specialists! Along with a salary package of up to £38,000, we offer a range of benefits including: Overtime opportunities Generous staff discounts (20%) 30 days annual leave, including Bank Holidays Staff recognition and reward evenings A focus on promoting & developing staff within the company, with a focus on career progression. Company trips A vibrant team culture Closure on Mother's/Father's Day Closure during Christmas (unlike most other retailers) What you'll be doing as Operations Coordinator at Red Carpet Ready: This role encompasses staff management, heading up workload planning, delegating and meeting all deadline requirements across several departments including different shifts across our retail function, whose working hours cover from 08:30 - 22:00. This role is primarily based at our Shopping Venue & HQ - Branston, Lincoln. Key responsibilities: Operations Create workload plans across your department. At peak season there are 100s of tasks that will need fulfilment - you will be the person to ensure deadlines are met by your team. Be dynamic in your approach to workload, delivering both your personal & the team's deadlines. Attention to detail is critical. As part of our photoshoot team, you will be responsible for the logistics and transport of all dresses and equipment to and from the venue. Staff Management Assisting with recruitment. Assisting, fulfilling and coordinating training (including training agendas and plans) Create full monthly rotas in line with the business needs including handling all staff holiday requests. Create and deploy staff workload plans, complete staff checkbacks C ensuring all tasks are completed on time. IT Produce staff training manuals, user guides, project plans and processes, and other key documentation. create and maintain consistency across the team, working to deadlines. Project Management & Business Development research At Red Carpet Ready we're looking for an Operations Coordinator with: Resilience to pressure is essential. You need to be able to manage multiple workload streams simultaneously including both your own and others to encompass the operations of the business. Unfazed when delivering communications and briefings to staff. The ability to manage an ever-changing workload based on the demands of a peak season retail business, ensuring that 100s of daily tasks are captured, planned, delegated, signed off and completed to deadlines. The ability to work through problems and processes logically to unpick issues and solve them. Highly organised and dynamic. A strong communicator and proactive individual, with high attention to detail Highly efficient at using Microsoft Office software, email and IT-savvy to a high standard. Desire to work in a fast paced, dynamic and entrepreneurial business This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK's Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. To join the team as Operations Coordinator, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interest you about Red Carpet Ready!
Nov 10, 2025
Full time
Due to ongoing expansion, we're looking for an Operations Coordinator to join us at Red Carpet Ready - the UK's Largest Dress Specialists! Along with a salary package of up to £38,000, we offer a range of benefits including: Overtime opportunities Generous staff discounts (20%) 30 days annual leave, including Bank Holidays Staff recognition and reward evenings A focus on promoting & developing staff within the company, with a focus on career progression. Company trips A vibrant team culture Closure on Mother's/Father's Day Closure during Christmas (unlike most other retailers) What you'll be doing as Operations Coordinator at Red Carpet Ready: This role encompasses staff management, heading up workload planning, delegating and meeting all deadline requirements across several departments including different shifts across our retail function, whose working hours cover from 08:30 - 22:00. This role is primarily based at our Shopping Venue & HQ - Branston, Lincoln. Key responsibilities: Operations Create workload plans across your department. At peak season there are 100s of tasks that will need fulfilment - you will be the person to ensure deadlines are met by your team. Be dynamic in your approach to workload, delivering both your personal & the team's deadlines. Attention to detail is critical. As part of our photoshoot team, you will be responsible for the logistics and transport of all dresses and equipment to and from the venue. Staff Management Assisting with recruitment. Assisting, fulfilling and coordinating training (including training agendas and plans) Create full monthly rotas in line with the business needs including handling all staff holiday requests. Create and deploy staff workload plans, complete staff checkbacks C ensuring all tasks are completed on time. IT Produce staff training manuals, user guides, project plans and processes, and other key documentation. create and maintain consistency across the team, working to deadlines. Project Management & Business Development research At Red Carpet Ready we're looking for an Operations Coordinator with: Resilience to pressure is essential. You need to be able to manage multiple workload streams simultaneously including both your own and others to encompass the operations of the business. Unfazed when delivering communications and briefings to staff. The ability to manage an ever-changing workload based on the demands of a peak season retail business, ensuring that 100s of daily tasks are captured, planned, delegated, signed off and completed to deadlines. The ability to work through problems and processes logically to unpick issues and solve them. Highly organised and dynamic. A strong communicator and proactive individual, with high attention to detail Highly efficient at using Microsoft Office software, email and IT-savvy to a high standard. Desire to work in a fast paced, dynamic and entrepreneurial business This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK's Top 100 fastest growing female-led companies in 2023. We are one of the best- paying companies in the Lincoln area and there are many opportunities for ongoing promotion. To join the team as Operations Coordinator, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interest you about Red Carpet Ready!
