Top Recruit

Our client are seeking an experienced Client Relationship Manager to oversee a diverse portfolio of corporate clients within the business travel sector. This role is focused on driving customer success, contract performance, retention, and identifying opportunities for growth while delivering high-quality service and measurable value. You will act as the main point of contact for clients, working closely with internal teams across support, finance, and operations to ensure seamless service delivery. Key Responsibilities Manage a portfolio of corporate clients, ensuring strong relationship and contract performance Drive customer satisfaction through proactive account and client management Build and maintain relationships across client organisations, from operational users to senior stakeholders Collaborate with internal teams to resolve issues and improve service and technology offerings Develop and implement account plans to support retention, growth, and performance improvement Support contract transitions, ensuring smooth onboarding and clear communication throughout Analyse customer data and travel trends to identify savings and optimisation opportunities Deliver client meetings (virtual and in-person), providing structured agendas, actions, and follow-ups Support client engagement sessions and training initiatives to improve adoption and satisfaction Stay informed on industry trends, market developments, and competitor activity Identify opportunities for upselling, retention, and new business development Provide regular reporting on account performance, risks, and opportunities to senior stakeholders Conduct regular meetings, as well as telephone and email communication. Skills & Experience Account Management experience. Stakeholder management and influencing skills. Excellent written and verbal communication. Relationship-focused with the ability to build trust and credibility. Strong business acumen, analytical thinking, and organisational skills. Ability to manage multiple priorities and client deliverables. Commercial mindset with a focus on client growth and continuous improvement. Strong analytical and problem-solving abilities. Resilient and calm under pressure. Contact Top Recruit today to hear more.

Our Client are looking for a high-performing commercial professional who thrives on building relationships, winning new business and closing high-value deals. An exciting opportunity has arisen for an ambitious Senior Business Development Manager to join a globally recognised events business operating at the forefront of innovation and technology. As a Senior BDM, you will: Own the full sales cycle from prospecting through to closing high-value opportunities Drive revenue growth and build long-term strategic partnerships Engage directly with Directors, VPs and C-suite decision makers Work with organisations across global technology and innovation sectors Influence growth strategy and contribute directly to commercial success What You'll Be Doing: Identifying, engaging and converting new business opportunities across global markets and emerging technology sectors Managing full sales cycles for sponsorship and partnership packages Building and developing relationships with senior-level stakeholders and decision makers Creating tailored, value-driven commercial proposals aligned with client objectives Developing and managing strategic account pipelines using CRM platforms including Salesforce Accurately forecasting revenue and contributing to commercial planning Working collaboratively with leadership, production and marketing teams to shape propositions and drive growth Supporting team development initiatives where appropriate; previous recruitment or staff support experience is highly beneficial If you are a commercially driven, target-focused professional who thrives both independently and collaboratively, leading relationships with strong influencing skills and a proactive, adaptable approach and proven experience in the above. Please contact us to apply ?