Claibon Recruitment

Lifestyle Concierge 7pm-7am 4 on 4 off Vauxhall SE1 £32,500 Per Annum This brand-new mixed-use development in Vauxhall is looking for an experienced and dynamic Lifestyle Concierge to help meet and exceed the expectations of the residents. You will be supporting the Estate Manager to provide a 5 service to assist our residents to settle into their life at the site and provide excellent customer service in a professional and friendly manner. Duties will include ensuring the provision of excellent concierge services as required, building strong working relationships with residents, guests, external contractors and colleagues, conducting regular site inspections and operations, and helping to ensure the safety of all residents, guest and staff at the development. The Lifestyle Concierge should have significant experience gained within a similar role, previous experience of delivering excellent customer service, excellent written and verbal communication skills, and a good understanding of Health and Safety processes.

Associate Director (Property) Monday to Friday 8.45am to 5.30pm, 2 days office (SW1) 3 days WFH/Site 65,000 to 70,000 plus benefits Are you an experienced property professional ready to take the next step into a high-impact senior leadership role? We are looking for an Associate Director (Property) to lead the day-to-day management of a diverse London property portfolio across a defined set of teams. This is an exciting opportunity to play a key leadership role in shaping service delivery, driving performance and supporting the continued growth of the business. As Associate Director, you will be leading teams, strengthening client relationships and delivering strategic outcomes across an important portfolio. You must thrive on leadership, accountability and delivering exceptional service within a fast-paced property management environment. As Associate Director you will provide visible leadership and strategic oversight across Property Management and New Business teams, stepping in where required to ensure continuity of service and operational excellence. You will also play a key role in driving team performance, ensuring compliance across your portfolio and fostering a culture of accountability, collaboration and professional development. Key responsibilities will include supporting the Head of Property and Head of New Business in delivering agreed service strategies and business plans, driving business growth and profitability, ensuring full legislative and regulatory compliance across all sites within your portfolio, maintaining and growing fee income, championing a positive, high-performance leadership culture across teams, and building and maintain strong internal and external relationships. The Associate Director must have a strong working knowledge of relevant industry standards and professional codes including RICS and TPI, MTPI qualification, demonstrable experience delivering high standards of performance and client service within a property management environment, proven experience leading, managing and developing teams, strong reporting, accountability and decision-making capabilities, and previous experience of HRBs and the Building Safety Act, multi-schedule budgets, and large-scale major works projects.