Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference. We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries. As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly. About you: This is an exciting opportunity for a strategic and people focused leader to head up our Fundraising Operations team and help drive meaningful change for people living with muscle wasting conditions. You ll be responsible for leading a high performing team delivering exceptional supporter care, ensuring high quality service and operational delivery. You'll be developing and implementing strategies to enhance supporter engagement and satisfaction. You'll be working collaboratively across the organisation, especially with colleagues in Fundraising, Finance, and Data. You ll help create powerful supporter journeys that reflect the passion and urgency of our cause. Reporting to the Director of Fundraising, you ll play a key role in delivering Muscular Dystrophy UK s fundraising objectives as part of our new organisational strategy making a tangible impact on the lives of thousands across the UK. Please submit a cover letter and CV to demonstrate how your background aligns with the personal specification in the attached job description, using specific examples where possible. About us: Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won t stop until we achieve it. Values and behaviours: A positive attitude and approach that reflect the charity s values. Seek opportunities to contribute to the development of the charity. A commitment to and an understanding of disability issues, equality, diversity and inclusion. Always demonstrate role model behaviour. Benefits: We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally. Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more Location: We operate a hybrid model (home and office, London SE1). Closing date: Tuesday, 14th April 2026 NB Interviews likely to be held on week commencing the 20th April 2026 Please download the job description to see full role responsibilities
Apr 02, 2026
Full time
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference. We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries. As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly. About you: This is an exciting opportunity for a strategic and people focused leader to head up our Fundraising Operations team and help drive meaningful change for people living with muscle wasting conditions. You ll be responsible for leading a high performing team delivering exceptional supporter care, ensuring high quality service and operational delivery. You'll be developing and implementing strategies to enhance supporter engagement and satisfaction. You'll be working collaboratively across the organisation, especially with colleagues in Fundraising, Finance, and Data. You ll help create powerful supporter journeys that reflect the passion and urgency of our cause. Reporting to the Director of Fundraising, you ll play a key role in delivering Muscular Dystrophy UK s fundraising objectives as part of our new organisational strategy making a tangible impact on the lives of thousands across the UK. Please submit a cover letter and CV to demonstrate how your background aligns with the personal specification in the attached job description, using specific examples where possible. About us: Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won t stop until we achieve it. Values and behaviours: A positive attitude and approach that reflect the charity s values. Seek opportunities to contribute to the development of the charity. A commitment to and an understanding of disability issues, equality, diversity and inclusion. Always demonstrate role model behaviour. Benefits: We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally. Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more Location: We operate a hybrid model (home and office, London SE1). Closing date: Tuesday, 14th April 2026 NB Interviews likely to be held on week commencing the 20th April 2026 Please download the job description to see full role responsibilities
We are recruiting for a Senior Economic Partnerships Manager to join our team in London ; the scope on this job involves . Job Title: Senior Economic Partnerships Manager Location: Homeworking with a requirement to occasionally work at our Head Office (Vauxhall) Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) Contract type: Full-time, Fixed term (until 31 August 2027) Hours: 37.5 The Senior Economic Empowerment Partnerships Manager is responsible for raising awareness of the growing threat of economic abuse. An experienced project manager with experience of managing services for victims of domestic violence and/or other forms of gender-based violence, the post holder will work with the Heads of Service to implement Refuge s tech strategy to ensure that Refuge continues to learn about and respond to changing economic developments with a particular focus on technology and victims of domestic abuse. The post-holder will work across all services and will work closely with the Fundraising Team and Head of Services to develop an economic fundraising strategy to ensure that the role generates income through partnerships and consultancy with the financial sector by raising awareness of economic abuse and technology-facilitated abuse. The post holder will work closely with the Policy Team to feed into legislative asks relating to economic abuse, to better improve responses for survivors both in legislation and in the financial sector. We are looking for candidates with extensive practical experience of supporting a diverse range of victims of domestic violence and/or other forms of gender-based violence. In-depth understanding of economic abuse, and how it is used against women and girls and how this form of abuse is a barrier for women leaving a relationship. Current, up to date knowledge and understanding of the legislation that impacts survivors of economic abuse and in-depth understanding of the needs of survivors and their children impacted by economic abuse. The Senior Economic Empowerment Partnerships Manager will cultivate a learning culture around economic abuse and help improves outcomes for survivors, improving responses from the financial sector, and raising awareness of economic abuse. Closing date: 9.00am on 20 April 2026 Interview date: 28, 29 & 30 April 2026 Benefits Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Apr 02, 2026
Full time
We are recruiting for a Senior Economic Partnerships Manager to join our team in London ; the scope on this job involves . Job Title: Senior Economic Partnerships Manager Location: Homeworking with a requirement to occasionally work at our Head Office (Vauxhall) Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) Contract type: Full-time, Fixed term (until 31 August 2027) Hours: 37.5 The Senior Economic Empowerment Partnerships Manager is responsible for raising awareness of the growing threat of economic abuse. An experienced project manager with experience of managing services for victims of domestic violence and/or other forms of gender-based violence, the post holder will work with the Heads of Service to implement Refuge s tech strategy to ensure that Refuge continues to learn about and respond to changing economic developments with a particular focus on technology and victims of domestic abuse. The post-holder will work across all services and will work closely with the Fundraising Team and Head of Services to develop an economic fundraising strategy to ensure that the role generates income through partnerships and consultancy with the financial sector by raising awareness of economic abuse and technology-facilitated abuse. The post holder will work closely with the Policy Team to feed into legislative asks relating to economic abuse, to better improve responses for survivors both in legislation and in the financial sector. We are looking for candidates with extensive practical experience of supporting a diverse range of victims of domestic violence and/or other forms of gender-based violence. In-depth understanding of economic abuse, and how it is used against women and girls and how this form of abuse is a barrier for women leaving a relationship. Current, up to date knowledge and understanding of the legislation that impacts survivors of economic abuse and in-depth understanding of the needs of survivors and their children impacted by economic abuse. The Senior Economic Empowerment Partnerships Manager will cultivate a learning culture around economic abuse and help improves outcomes for survivors, improving responses from the financial sector, and raising awareness of economic abuse. Closing date: 9.00am on 20 April 2026 Interview date: 28, 29 & 30 April 2026 Benefits Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Robert Half Talent Solutions are seeking a Head of Financial Planning and Analysis for a fast moving and growing manufacturing organisation in Newport. The Head of Financial Planning and Analysis is a key member of the Finance leadership team, managing all aspects of group financial planning, sales and margin reporting to ensure transparency and understanding of group performance, evaluating both the financial and non-financial aspects of business investments and key decisions and providing conclusions and recommendations based on data and evidence. A key relationship holder between Finance and the wider business, leading the annual budgeting process and working in partnership with non-financial management to ensure sales and margin are delivered to plan, protected and optimised. Lead the development and application of detailed modelling and analysis of business performance to drive operational productivity and profitability Responsibility for the weekly & monthly reporting, evaluation and analysis of sales and margin performance to ensure the CFO and other directors are fully informed on performance and deviations to budget, prior year and forecast. On offer: A salary of up to £80,000 plus bonus and benefits package. Hybrid working is available. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Apr 02, 2026
Full time
Robert Half Talent Solutions are seeking a Head of Financial Planning and Analysis for a fast moving and growing manufacturing organisation in Newport. The Head of Financial Planning and Analysis is a key member of the Finance leadership team, managing all aspects of group financial planning, sales and margin reporting to ensure transparency and understanding of group performance, evaluating both the financial and non-financial aspects of business investments and key decisions and providing conclusions and recommendations based on data and evidence. A key relationship holder between Finance and the wider business, leading the annual budgeting process and working in partnership with non-financial management to ensure sales and margin are delivered to plan, protected and optimised. Lead the development and application of detailed modelling and analysis of business performance to drive operational productivity and profitability Responsibility for the weekly & monthly reporting, evaluation and analysis of sales and margin performance to ensure the CFO and other directors are fully informed on performance and deviations to budget, prior year and forecast. On offer: A salary of up to £80,000 plus bonus and benefits package. Hybrid working is available. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Trust Manager - STEP/CTA Top 30 Practice £75,000 plus Benefits London / Hybrid Our client is one of the leading top 30 accountancy practices in the UK. As part of an ongoing programme of growth they are looking for someone to become a key member of the Trust team based in their lovely offices right in the heart of London. Reporting directly to the Partners and Directors you will be responsible for an interesting and varied portfolio that will include charitable trusts. Ideally you will have an excellent understanding of trusts, be credible and have the ability to build confidence, respect and trust in others. You will also have CTA and STEP qualifications and an understanding of the whole process of estate and probate administration would be advantageous. This is a superb opportunity to joining a great team with a wonderful working culture where your input and experience will genuinely be valued. To apply today for this role please send your CV to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 02, 2026
Full time
Trust Manager - STEP/CTA Top 30 Practice £75,000 plus Benefits London / Hybrid Our client is one of the leading top 30 accountancy practices in the UK. As part of an ongoing programme of growth they are looking for someone to become a key member of the Trust team based in their lovely offices right in the heart of London. Reporting directly to the Partners and Directors you will be responsible for an interesting and varied portfolio that will include charitable trusts. Ideally you will have an excellent understanding of trusts, be credible and have the ability to build confidence, respect and trust in others. You will also have CTA and STEP qualifications and an understanding of the whole process of estate and probate administration would be advantageous. This is a superb opportunity to joining a great team with a wonderful working culture where your input and experience will genuinely be valued. To apply today for this role please send your CV to As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
The HR Manager will sit within the central HR team and manage the entire employee life cycle and ER management for the graduate population. This role, based in London, requires a strategic thinker with a strong understanding of HR policies and practices and ER experience. Client Details Top tier London based Law firm with multiple practice specialities. Description Manage end to end employee life cycle for business unit Develop and implement HR strategies and initiatives aligned with the overall business strategy. Oversee and manage the recruitment and selection process. Support current and future business needs through the development, engagement, motivation, and retention of employees. Manage and oversee employee relations, ensuring compliance with legal requirements. Maintain and enhance the organisation's human resources by planning, implementing, and evaluating employee relations and HR policies. Provide HR guidance to management and employees on various HR-related topics. Monitor and report on workforce and succession planning efforts. Ensure compliance with health and safety regulations in the workplace. Profile A successful HR Manager should have: A strong understanding of HR policies, procedures, and employment legislation. Proven experience in employee relations processes. Excellent organisational and leadership skills. The ability to manage multiple tasks and prioritise effectively. Strong communication and interpersonal skills. A degree or professional qualification in Human Resources or a related field. Experience within the professional services industry is preferred. Job Offer Competitive salary ranging from 69,300 to 77000 per annum, depending on experience. Fixed-term contract position based in London. 12-15 months duration Opportunities to work within a reputable law firm. Professional and supportive work environment with a focus on employee development. If you are ready to take on this exciting opportunity as an HR Manager in London, we encourage you to apply today!
Apr 02, 2026
Contractor
The HR Manager will sit within the central HR team and manage the entire employee life cycle and ER management for the graduate population. This role, based in London, requires a strategic thinker with a strong understanding of HR policies and practices and ER experience. Client Details Top tier London based Law firm with multiple practice specialities. Description Manage end to end employee life cycle for business unit Develop and implement HR strategies and initiatives aligned with the overall business strategy. Oversee and manage the recruitment and selection process. Support current and future business needs through the development, engagement, motivation, and retention of employees. Manage and oversee employee relations, ensuring compliance with legal requirements. Maintain and enhance the organisation's human resources by planning, implementing, and evaluating employee relations and HR policies. Provide HR guidance to management and employees on various HR-related topics. Monitor and report on workforce and succession planning efforts. Ensure compliance with health and safety regulations in the workplace. Profile A successful HR Manager should have: A strong understanding of HR policies, procedures, and employment legislation. Proven experience in employee relations processes. Excellent organisational and leadership skills. The ability to manage multiple tasks and prioritise effectively. Strong communication and interpersonal skills. A degree or professional qualification in Human Resources or a related field. Experience within the professional services industry is preferred. Job Offer Competitive salary ranging from 69,300 to 77000 per annum, depending on experience. Fixed-term contract position based in London. 12-15 months duration Opportunities to work within a reputable law firm. Professional and supportive work environment with a focus on employee development. If you are ready to take on this exciting opportunity as an HR Manager in London, we encourage you to apply today!
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
Apr 02, 2026
Full time
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, youll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey click apply for full job details
My client, a market leading MEP and Sustainability Consultancy based in Bristol is searching for a Junior Revit Technician to join their team. This is a hybrid role, offering varied residential, commercial and industrial projects. As Junior Revit Technician you will join a bespoke team based in Bristol. You will be trained and supported by an experienced team and have the chance to complete electrical, mechanical and MEP designs for major residential, commercial, healthcare, leisure and retail schemes using Revit. As a Junior Revit Technician you will be expected to complete detailed mechanical, electrical, public health and building services designs using Revit. You will also be supported to complete; - 3D design of Mechanical, Electrical and Public Health using Revit. -Design to BIM level 2 in accordance with British Standards PAS 1192-5 -Create to scale surveys of existing buildings. -Create feasibility and condition reports for future works and liaise with Contractors, Engineers, Architects and Surveyors for on going projects. -Run clash detection on designs before process to Architects and field engineers. This role offers a competitive salary, training, pension scheme, flexible working (hybrid) and generous annual leave. As a Junior Revit Technician you are required to have a HNC/HND/BSc or MSc Mechanical Engineering, Electrical Engineering or Building Services Engineering and ideally have experience working for UK based Consultancy completing detailed electrical, mechanical and building services designs for buildings and commercial developments using Revit. You are also required to have a detailed knowledge PAS 1192-5 and other relevant codes. Candidates are required to have a valid UK driving licence to visit sites and live near Clevedon to work from the office three days a week. If this role is of interest to you, please contact Jordanna Morris at Aztrum Recruitment.
Apr 02, 2026
Full time
My client, a market leading MEP and Sustainability Consultancy based in Bristol is searching for a Junior Revit Technician to join their team. This is a hybrid role, offering varied residential, commercial and industrial projects. As Junior Revit Technician you will join a bespoke team based in Bristol. You will be trained and supported by an experienced team and have the chance to complete electrical, mechanical and MEP designs for major residential, commercial, healthcare, leisure and retail schemes using Revit. As a Junior Revit Technician you will be expected to complete detailed mechanical, electrical, public health and building services designs using Revit. You will also be supported to complete; - 3D design of Mechanical, Electrical and Public Health using Revit. -Design to BIM level 2 in accordance with British Standards PAS 1192-5 -Create to scale surveys of existing buildings. -Create feasibility and condition reports for future works and liaise with Contractors, Engineers, Architects and Surveyors for on going projects. -Run clash detection on designs before process to Architects and field engineers. This role offers a competitive salary, training, pension scheme, flexible working (hybrid) and generous annual leave. As a Junior Revit Technician you are required to have a HNC/HND/BSc or MSc Mechanical Engineering, Electrical Engineering or Building Services Engineering and ideally have experience working for UK based Consultancy completing detailed electrical, mechanical and building services designs for buildings and commercial developments using Revit. You are also required to have a detailed knowledge PAS 1192-5 and other relevant codes. Candidates are required to have a valid UK driving licence to visit sites and live near Clevedon to work from the office three days a week. If this role is of interest to you, please contact Jordanna Morris at Aztrum Recruitment.
Our client is seeking a versatile and skilled Multi Trader to carry out a wide range of repairs and maintenance tasks across residential properties. This is an excellent opportunity for someone with a broad skillset who enjoys varied work and delivering high standards. Key Responsibilities: Carry out a variety of repairs including carpentry, plumbing, tiling, and basic plastering and decorating Complete reactive maintenance tasks efficiently and to a high standard Work within occupied properties, ensuring minimal disruption to residents Diagnose issues and carry out effective first-time fixes Maintain accurate records of work completed Requirements: Proven experience across multiple trades Strong problem-solving skills and ability to work independently Experience within social housing or property maintenance (desirable) Good communication and customer service skills Full UK driving licence RG Setsquare is acting as an Employment Business in relation to this vacancy.
Apr 02, 2026
Contractor
Our client is seeking a versatile and skilled Multi Trader to carry out a wide range of repairs and maintenance tasks across residential properties. This is an excellent opportunity for someone with a broad skillset who enjoys varied work and delivering high standards. Key Responsibilities: Carry out a variety of repairs including carpentry, plumbing, tiling, and basic plastering and decorating Complete reactive maintenance tasks efficiently and to a high standard Work within occupied properties, ensuring minimal disruption to residents Diagnose issues and carry out effective first-time fixes Maintain accurate records of work completed Requirements: Proven experience across multiple trades Strong problem-solving skills and ability to work independently Experience within social housing or property maintenance (desirable) Good communication and customer service skills Full UK driving licence RG Setsquare is acting as an Employment Business in relation to this vacancy.
Senior Marketing Executive Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation Contract Type: Permanent Hours: 35 hours per week Salary: £37,800.00 per annum, Band F, Level 3 About the Role Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA's activities and will be expected to attend meetings with peers across the association click apply for full job details
Apr 02, 2026
Full time
Senior Marketing Executive Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation Contract Type: Permanent Hours: 35 hours per week Salary: £37,800.00 per annum, Band F, Level 3 About the Role Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA's activities and will be expected to attend meetings with peers across the association click apply for full job details
Simply Solutions (Europe) Limited
East Calder, West Lothian
The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary negotiable per annum depending on experience. The core hours are Monday Friday, 9am-5.30pm. Role Overview You will work alongside this vibrant Help Desk Administrator team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk role which is why previous experience is essential as you need to hit the ground running. The company offers great opportunities for hard workers that are keen to build their career long term and progress. Duties include: First point of contact for incoming telephone calls. Accurately process enquiries, resolving concerns where possible or distributing call back requests to the relevant department with key information Responding to helpdesk queries and ensuring they are logged correctly in line with each client s contract on our clients management system Follow up on queries and plan engineer or sub-contractor attendance as required Liaise with contractors, client representatives, and the full team including engineers Ensure Contractors are aware of outstanding issues and are dealing with them in a timely manner Ensure Clients are updated with progress of works Appropriately escalate any issues where suppliers and engineers have failed to respond within contract timescales Assist with producing engineer/sub-contractor quotations Process reports for engineers, highlighting working hours and material costs Any other Ad hoc duties as required Skills and Experience required: Previous experience within a facilities or commercial FM helpdesk role is essential Previous Help Desk and Administration experience preferred Excellent communication skills both written and verbal Customer service experience Good working knowledge of Microsoft office and Microsoft Teams Ability to work on own initiative and as a part of a team Interested
Apr 02, 2026
Full time
The role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary negotiable per annum depending on experience. The core hours are Monday Friday, 9am-5.30pm. Role Overview You will work alongside this vibrant Help Desk Administrator team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and software and take real pride in your work and enjoy going the extra mile. This is a fast paced and busy Help Desk role which is why previous experience is essential as you need to hit the ground running. The company offers great opportunities for hard workers that are keen to build their career long term and progress. Duties include: First point of contact for incoming telephone calls. Accurately process enquiries, resolving concerns where possible or distributing call back requests to the relevant department with key information Responding to helpdesk queries and ensuring they are logged correctly in line with each client s contract on our clients management system Follow up on queries and plan engineer or sub-contractor attendance as required Liaise with contractors, client representatives, and the full team including engineers Ensure Contractors are aware of outstanding issues and are dealing with them in a timely manner Ensure Clients are updated with progress of works Appropriately escalate any issues where suppliers and engineers have failed to respond within contract timescales Assist with producing engineer/sub-contractor quotations Process reports for engineers, highlighting working hours and material costs Any other Ad hoc duties as required Skills and Experience required: Previous experience within a facilities or commercial FM helpdesk role is essential Previous Help Desk and Administration experience preferred Excellent communication skills both written and verbal Customer service experience Good working knowledge of Microsoft office and Microsoft Teams Ability to work on own initiative and as a part of a team Interested
The Wellbeing Manager will oversee and implement wellbeing strategies to enhance employee satisfaction and productivity within the organisation. This role requires a strong understanding of effective wellbeing practices in the business services sector. Client Details The employer is a reputable business services organisation with a robust structure and a focus on providing comprehensive support to its workforce. Based in Nottinghamshire, this organisation is committed to fostering a positive workplace environment and prioritising employee wellbeing. Description Develop and implement comprehensive wellbeing strategies tailored to the organisation's workforce. Collaborate with the Human Resources department to align wellbeing initiatives with overall business objectives. Monitor the effectiveness of wellbeing programmes and make recommendations for improvement. Provide guidance and support to managers and employees regarding wellbeing practices and resources. Organise and promote events or activities that encourage a healthy work-life balance. Stay updated on industry trends and best practices in workplace wellbeing. Analyse and report on data related to employee wellbeing and engagement. Ensure compliance with relevant regulations and standards in the business services sector. Profile A successful Wellbeing Manager should have: Proven experience in developing and managing wellbeing strategies. Knowledge of best practices in workplace wellbeing within the business services industry. Strong analytical skills to assess programme effectiveness. Excellent communication and interpersonal skills to engage with employees at all levels. Ability to lead initiatives and manage multiple projects effectively. Familiarity with relevant regulations and compliance requirements. A professional qualification or relevant degree in Human Resources, Occupational Health, or a related field. Job Offer Competitive salary ranging from 64,500 to 66,500, depending on experience. Opportunity to influence and shape the wellbeing culture within the organisation. Located in Nottingham with a supportive and professional team environment. 6 month FTC Additional benefits to be confirmed. If you are passionate about employee wellbeing and are ready to make a meaningful impact in the business services sector, we encourage you to apply for this exciting opportunity in Nottingham.
Apr 02, 2026
Contractor
The Wellbeing Manager will oversee and implement wellbeing strategies to enhance employee satisfaction and productivity within the organisation. This role requires a strong understanding of effective wellbeing practices in the business services sector. Client Details The employer is a reputable business services organisation with a robust structure and a focus on providing comprehensive support to its workforce. Based in Nottinghamshire, this organisation is committed to fostering a positive workplace environment and prioritising employee wellbeing. Description Develop and implement comprehensive wellbeing strategies tailored to the organisation's workforce. Collaborate with the Human Resources department to align wellbeing initiatives with overall business objectives. Monitor the effectiveness of wellbeing programmes and make recommendations for improvement. Provide guidance and support to managers and employees regarding wellbeing practices and resources. Organise and promote events or activities that encourage a healthy work-life balance. Stay updated on industry trends and best practices in workplace wellbeing. Analyse and report on data related to employee wellbeing and engagement. Ensure compliance with relevant regulations and standards in the business services sector. Profile A successful Wellbeing Manager should have: Proven experience in developing and managing wellbeing strategies. Knowledge of best practices in workplace wellbeing within the business services industry. Strong analytical skills to assess programme effectiveness. Excellent communication and interpersonal skills to engage with employees at all levels. Ability to lead initiatives and manage multiple projects effectively. Familiarity with relevant regulations and compliance requirements. A professional qualification or relevant degree in Human Resources, Occupational Health, or a related field. Job Offer Competitive salary ranging from 64,500 to 66,500, depending on experience. Opportunity to influence and shape the wellbeing culture within the organisation. Located in Nottingham with a supportive and professional team environment. 6 month FTC Additional benefits to be confirmed. If you are passionate about employee wellbeing and are ready to make a meaningful impact in the business services sector, we encourage you to apply for this exciting opportunity in Nottingham.
About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role To provide administrative support to the Client Transport Team with their daily activities in arranging transport services across Kent for clients with a range of needs. What is the day-to-day of the role: Support procurement activities through the use of dedicated systems including the production and dissemination of financial and contractual information. Liaise with colleagues within the Client Transport Team and other Council departments as necessary to resolve issues regarding administrative tasks. To liaise with transport operators and parents by providing accurate information relating to travel arrangements Maintain the quality of data stored on electronic databases including maintaining accurate client and contract information. Respond to enquiries from the public and liaise with a variety of stakeholders. Provide support for other team members when directed by line manager and senior manager. Plan and organise own work to identified priorities of the service. Be responsible for ordering and managing requests for specialist equipment including undertaking regular stock takes. Provide further administrative relief to the Client Transport Team. Required Skills and Qualification Office administration experience Experience of drafting correspondence Experience of working with a social care environment Computer literacy Ability or organise and prioritise workload. Ability to take accurate notes and minutes. Commitment to equalities. Benefits No weekend working. 37.5 hours per week. Monday - Friday 09:00-17:00 Hybrid after initial training period APPLY NOW! Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 02, 2026
Seasonal
About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role To provide administrative support to the Client Transport Team with their daily activities in arranging transport services across Kent for clients with a range of needs. What is the day-to-day of the role: Support procurement activities through the use of dedicated systems including the production and dissemination of financial and contractual information. Liaise with colleagues within the Client Transport Team and other Council departments as necessary to resolve issues regarding administrative tasks. To liaise with transport operators and parents by providing accurate information relating to travel arrangements Maintain the quality of data stored on electronic databases including maintaining accurate client and contract information. Respond to enquiries from the public and liaise with a variety of stakeholders. Provide support for other team members when directed by line manager and senior manager. Plan and organise own work to identified priorities of the service. Be responsible for ordering and managing requests for specialist equipment including undertaking regular stock takes. Provide further administrative relief to the Client Transport Team. Required Skills and Qualification Office administration experience Experience of drafting correspondence Experience of working with a social care environment Computer literacy Ability or organise and prioritise workload. Ability to take accurate notes and minutes. Commitment to equalities. Benefits No weekend working. 37.5 hours per week. Monday - Friday 09:00-17:00 Hybrid after initial training period APPLY NOW! Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
CENTRE FOR AGEING BETTER Economics & Research Analyst Permanent Salary £38,393 per annum Full time Flexible working options will be supported. Central London Office and Hybrid working (6 days a month in office requirement) We offer a pension scheme with employer contribution up to 10%, in addition you ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits. About the role We re looking for an Economics and Research Analyst to join the Work Action Area team. The mission of this team is to ensure equitable access to work and a good transition to later life. This role will play a key part in ensuring the policy influencing work of the team is supported by strong analysis and evidence. They will join a friendly and supportive team who are achieving impact at the highest levels of Government, and across the country. They will work to understand what changes we need, and to influencing those in power to make those changes. And they will have the opportunity to develop into an expert on one of the key policy challenges of our times. About you You are a strong quantitative and economics researcher, with a keen interest in and understanding of policy and the labour market. You are able to absorb complex research and policy information quickly and synthesise it into clear and concise summaries for a range of audiences. You have strong research skills including understanding of Stata or R, experience of conducting literature reviews and delivering descriptive analyses of data. You will enjoy working independently but be confident working as part of a busy policy and research team, juggling competing priorities and working to tight deadlines. You will have a knowledge of the key policy issues related to an ageing population or a willingness to become a specialist in this area. About us The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government s What Works Network Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes. We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people. We are a Positive Action employer, therefore in recruitment where two candidates are as qualified as each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010. To apply To apply please follow the link to complete an application form and Equality and Diversity monitoring form. Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. Failure to do so will result in your application being automatically rejected. The closing date for this role is 11:59pm on 15th April, with in- person interviews to take place during week commencing 27th Apri
Apr 02, 2026
Full time
CENTRE FOR AGEING BETTER Economics & Research Analyst Permanent Salary £38,393 per annum Full time Flexible working options will be supported. Central London Office and Hybrid working (6 days a month in office requirement) We offer a pension scheme with employer contribution up to 10%, in addition you ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits. About the role We re looking for an Economics and Research Analyst to join the Work Action Area team. The mission of this team is to ensure equitable access to work and a good transition to later life. This role will play a key part in ensuring the policy influencing work of the team is supported by strong analysis and evidence. They will join a friendly and supportive team who are achieving impact at the highest levels of Government, and across the country. They will work to understand what changes we need, and to influencing those in power to make those changes. And they will have the opportunity to develop into an expert on one of the key policy challenges of our times. About you You are a strong quantitative and economics researcher, with a keen interest in and understanding of policy and the labour market. You are able to absorb complex research and policy information quickly and synthesise it into clear and concise summaries for a range of audiences. You have strong research skills including understanding of Stata or R, experience of conducting literature reviews and delivering descriptive analyses of data. You will enjoy working independently but be confident working as part of a busy policy and research team, juggling competing priorities and working to tight deadlines. You will have a knowledge of the key policy issues related to an ageing population or a willingness to become a specialist in this area. About us The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government s What Works Network Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes. We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people. We are a Positive Action employer, therefore in recruitment where two candidates are as qualified as each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010. To apply To apply please follow the link to complete an application form and Equality and Diversity monitoring form. Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. Failure to do so will result in your application being automatically rejected. The closing date for this role is 11:59pm on 15th April, with in- person interviews to take place during week commencing 27th Apri
Technical & Compliance Coordinator 30,000 - 35,000 Medway, Kent Permanent A growing and fast-paced product-based business is looking for a Technical & Compliance Assistant to support across technical, compliance, and quality activities. This is a fantastic opportunity for someone detail-oriented and organised who enjoys working across multiple teams and ensuring products meet regulatory and quality standards. The role: Supporting new product development (NPD) research, including competitor analysis, testing requirements, and compliance considerations Assessing pre-production and production samples, completing Fit, Form & Function (FFF) testing and documentation Reviewing and maintaining product data, pack copy, and technical documentation Liaising with suppliers (including international teams) to ensure accurate and complete product information Supporting artwork checks and packaging compliance, including recycling regulations Keeping up to date with relevant legislation and compliance standards Assisting with supplier approvals, testing documentation, and internal systems (e.g. SAP) Supporting cross-functional teams with compliance and quality-related queries About You Strong attention to detail and excellent organisational skills Able to manage multiple tasks and prioritise effectively in a busy environment Confident communicator, comfortable liaising with internal teams and external partners Proactive and inquisitive, with a problem-solving mindset A collaborative team player with a flexible approach Benefits Performance-related bonus (not guaranteed) 5 weeks holiday + bank holidays Pension (up to 5% employer contribution) Private healthcare option Employee assistance programme Staff discounts and perks
Apr 02, 2026
Full time
Technical & Compliance Coordinator 30,000 - 35,000 Medway, Kent Permanent A growing and fast-paced product-based business is looking for a Technical & Compliance Assistant to support across technical, compliance, and quality activities. This is a fantastic opportunity for someone detail-oriented and organised who enjoys working across multiple teams and ensuring products meet regulatory and quality standards. The role: Supporting new product development (NPD) research, including competitor analysis, testing requirements, and compliance considerations Assessing pre-production and production samples, completing Fit, Form & Function (FFF) testing and documentation Reviewing and maintaining product data, pack copy, and technical documentation Liaising with suppliers (including international teams) to ensure accurate and complete product information Supporting artwork checks and packaging compliance, including recycling regulations Keeping up to date with relevant legislation and compliance standards Assisting with supplier approvals, testing documentation, and internal systems (e.g. SAP) Supporting cross-functional teams with compliance and quality-related queries About You Strong attention to detail and excellent organisational skills Able to manage multiple tasks and prioritise effectively in a busy environment Confident communicator, comfortable liaising with internal teams and external partners Proactive and inquisitive, with a problem-solving mindset A collaborative team player with a flexible approach Benefits Performance-related bonus (not guaranteed) 5 weeks holiday + bank holidays Pension (up to 5% employer contribution) Private healthcare option Employee assistance programme Staff discounts and perks
Gill Cooke Personnel Ltd T/A The Recruitment Group
Witney, Oxfordshire
IT Support Technician (Temporary) Long Hanborough (On-site) Full-time We re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly. Key responsibilities: Setting up laptops, desktops, monitors, and peripherals Installing and configuring software (Windows / Microsoft 365) Troubleshooting hardware, software, and basic network issues Supporting user queries (e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging tickets and escalating issues where required About you: Experience in IT support, service desk, or desktop support Strong knowledge of Windows OS and Microsoft 365 Confident with hardware setup and basic troubleshooting Organised, methodical, and able to work independently Good communication and customer service skills This is a great opportunity for an IT professional looking for a practical, on-site role with a focus on hands-on support and equipment setup.
Apr 02, 2026
Seasonal
IT Support Technician (Temporary) Long Hanborough (On-site) Full-time We re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly. Key responsibilities: Setting up laptops, desktops, monitors, and peripherals Installing and configuring software (Windows / Microsoft 365) Troubleshooting hardware, software, and basic network issues Supporting user queries (e.g. password resets, access issues) Managing IT equipment, stock, and inventory Logging tickets and escalating issues where required About you: Experience in IT support, service desk, or desktop support Strong knowledge of Windows OS and Microsoft 365 Confident with hardware setup and basic troubleshooting Organised, methodical, and able to work independently Good communication and customer service skills This is a great opportunity for an IT professional looking for a practical, on-site role with a focus on hands-on support and equipment setup.
Job description: Business Change Technical Specialist Location: Leeds or London, UK (3 days in office) Relevant Experience: 15+ Years Role Purpose The Business Change Technical Specialist supports the adoption of business and IT change within a division, ensuring operational readiness and enabling timely, cost-effective delivery of business outcomes click apply for full job details
Apr 02, 2026
Full time
Job description: Business Change Technical Specialist Location: Leeds or London, UK (3 days in office) Relevant Experience: 15+ Years Role Purpose The Business Change Technical Specialist supports the adoption of business and IT change within a division, ensuring operational readiness and enabling timely, cost-effective delivery of business outcomes click apply for full job details
Tracked Dumper / ADT Operator Dorchester, Dorset 20.00 per hour Temporary Contract Solar Farm Project Anglian Recruitment are currently recruiting for an experienced Tracked Dumper / ADT Operator to work on a solar farm project in Dorchester . This is a temporary role supporting the civil works and groundworks package on a large renewable energy project. Responsibilities Operating Tracked Dumper / ADT safely on site Moving materials across the solar farm development Assisting with general site duties when required Following site health & safety procedures Working closely with the site team and groundworkers Requirements Valid CPCS or NPORS Tracked Dumper / ADT ticket Previous experience operating plant on construction or civil engineering projects Ability to work as part of a team Strong awareness of site safety Right to work in the UK Additional Information 20.00 per hour Temporary contract Solar farm project Start date Monday 9th March If you are available and interested, please apply or contact Anglian Recruitment for more information.
Apr 02, 2026
Seasonal
Tracked Dumper / ADT Operator Dorchester, Dorset 20.00 per hour Temporary Contract Solar Farm Project Anglian Recruitment are currently recruiting for an experienced Tracked Dumper / ADT Operator to work on a solar farm project in Dorchester . This is a temporary role supporting the civil works and groundworks package on a large renewable energy project. Responsibilities Operating Tracked Dumper / ADT safely on site Moving materials across the solar farm development Assisting with general site duties when required Following site health & safety procedures Working closely with the site team and groundworkers Requirements Valid CPCS or NPORS Tracked Dumper / ADT ticket Previous experience operating plant on construction or civil engineering projects Ability to work as part of a team Strong awareness of site safety Right to work in the UK Additional Information 20.00 per hour Temporary contract Solar farm project Start date Monday 9th March If you are available and interested, please apply or contact Anglian Recruitment for more information.
Customer Service Team Leader Red Recruitment is recruiting a Customer Service Team Leader to work in a fast paced business located in Bristol who are a leader in their field. The salary for the role is up to 35,000 and is perfect for someone with previous team leader experience in a contact centre environment who can motivate and mentor a team to deliver excellent customer service. Benefits and Package for a Customer Service Team Leader: Salary: Up to 35,000 Per Annum Hours: Monday to Friday Office Hours Contract Type: Permanent Location: Bristol Start date: ASAP Generous holiday allowance Health and Life Insurance Cycle to Work Scheme Pension Contribution Superb Office Engagement and Events Key Responsibilities of a Customer Service Team Leader: Lead, coach and develop a customer service team ensuring goals are clearly set and achieved. Drive a culture of customer first through coaching, mentoring and collaboration. Monitor performance and identify areas of improvement within the team and across the business. Collaborate with other departments on priorities and best practices. Resolve conflicts and complaints and drive a customer focused team ethos. Report on business metrics to senior management. Key Skills and Experience of a Customer Service Team Leader: Proven leadership skills ideally in a contact centre environment. Excellent communication and problem solving skills understanding the wider business picture. Time Management with the ability to multitask Comfortable with delegating tasks and working to varying deadlines. Over 1 year Claims handling skills with previous coaching experience Ability to build and maintain both internal and external relationships. If you are interested in this position as a Customer Service Team leader, Red would love to speak with you! Please apply now! Red Recruitment (Agency)
Apr 02, 2026
Full time
Customer Service Team Leader Red Recruitment is recruiting a Customer Service Team Leader to work in a fast paced business located in Bristol who are a leader in their field. The salary for the role is up to 35,000 and is perfect for someone with previous team leader experience in a contact centre environment who can motivate and mentor a team to deliver excellent customer service. Benefits and Package for a Customer Service Team Leader: Salary: Up to 35,000 Per Annum Hours: Monday to Friday Office Hours Contract Type: Permanent Location: Bristol Start date: ASAP Generous holiday allowance Health and Life Insurance Cycle to Work Scheme Pension Contribution Superb Office Engagement and Events Key Responsibilities of a Customer Service Team Leader: Lead, coach and develop a customer service team ensuring goals are clearly set and achieved. Drive a culture of customer first through coaching, mentoring and collaboration. Monitor performance and identify areas of improvement within the team and across the business. Collaborate with other departments on priorities and best practices. Resolve conflicts and complaints and drive a customer focused team ethos. Report on business metrics to senior management. Key Skills and Experience of a Customer Service Team Leader: Proven leadership skills ideally in a contact centre environment. Excellent communication and problem solving skills understanding the wider business picture. Time Management with the ability to multitask Comfortable with delegating tasks and working to varying deadlines. Over 1 year Claims handling skills with previous coaching experience Ability to build and maintain both internal and external relationships. If you are interested in this position as a Customer Service Team leader, Red would love to speak with you! Please apply now! Red Recruitment (Agency)
Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We're looking for a Senior Commercial Analyst. Based at our Paddington head office this role serves as Urenco's specialist on our core commercial position, providing a deep understanding of sales, stock, revenue, and click apply for full job details
Apr 02, 2026
Full time
Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We're looking for a Senior Commercial Analyst. Based at our Paddington head office this role serves as Urenco's specialist on our core commercial position, providing a deep understanding of sales, stock, revenue, and click apply for full job details
Belmont Recruitment are currently looking for a Customer Advisor to join a Housing Association based in Worcester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Respond to enquiries from customers seeking information about care homes and available services. Listen carefully to customer needs and provide personalised recommendations based on care requirements. Book care home show-arounds for families and ensure homes are notified accurately and promptly. Follow up with customers after visits to gather feedback and provide further assistance where required. Provide clear information on services such as residential care, respite care and specialist support. Escalate complex queries or complaints in line with internal processes. Maintain accurate records of enquiries and interactions using internal systems. Requirements: Experience in customer service, ideally within a care, health or support environment. Ability to communicate in a supportive, empathetic and professional manner. Please apply with an up to date CV ASAP if this role would be of interest to you.
Apr 02, 2026
Contractor
Belmont Recruitment are currently looking for a Customer Advisor to join a Housing Association based in Worcester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Respond to enquiries from customers seeking information about care homes and available services. Listen carefully to customer needs and provide personalised recommendations based on care requirements. Book care home show-arounds for families and ensure homes are notified accurately and promptly. Follow up with customers after visits to gather feedback and provide further assistance where required. Provide clear information on services such as residential care, respite care and specialist support. Escalate complex queries or complaints in line with internal processes. Maintain accurate records of enquiries and interactions using internal systems. Requirements: Experience in customer service, ideally within a care, health or support environment. Ability to communicate in a supportive, empathetic and professional manner. Please apply with an up to date CV ASAP if this role would be of interest to you.
