Business Stream

5 job(s) at Business Stream

Business Stream Edinburgh, Midlothian
Oct 09, 2025
Full time
Got a knack for negotiating? You could be our next can-do Collections Case Handler Get the best outcomes for us and our customers. What makes you just right for us? We need natural communicators who are the perfect blend of empathetic and tenacious, to help us and our customers resolve overdue balances and unlock any barriers to payment. You'll already have experience in a telephone-based financial assistance or collection role, ideally in the financial services or utility sectors, so you know the sensitivity of this job to our customers and the importance to our business. With strong people skills, a built-in resilience and a hunger to hit your personal targets, you'll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see us. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. Starting salary of £25,300 increasing to £27,825 once training and probation are complete (usually 12 months). Working hours Monday to Friday, 9.00am to 5.00pm, and no evenings or weekends, so a great work life balance. 10% Annual Bonus potential Attractive pension plan 31 days annual leave and six bank holidays. Subsidised staff Restaurant and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Monday 27 October 2025 at 5pm. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.
Business Stream Edinburgh, Midlothian
Oct 09, 2025
Full time
Are you able to think beyond the obvious? We are looking for enthusiastic candidates with the ability to work as part of a team to deliver solutions for our customers. We need you to be confident using your own initiative and problem solving skills to think outside the box to drive queries through to resolution. About the role : The Metering and Market Performance team oversees the full end-to-end metering process, playing a vital role in achieving our Market Performance goals. It's a supportive and dynamic environment where we're looking for adaptable, eager learners who work well with others. What makes you just right for us? Having strong attention to detail and an eye for accuracy is critical in this role to deliver accurate and timely bills to our customers within agreed timescales. To be successful you will have experience of working closely with customers and delivering exceptional customer service. You'll have the capability to manage a variety of tasks using multiple systems and data sources and will also need to be comfortable speaking with customers to provide updates on the progress of their enquiry. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. Starting salary of £24,255, increasing to £25,000 once training and probation are complete (usually 6 - 9 months). Working hours Monday to Friday, between 9am and 5pm, and no evenings or weekends, so a great work life balance. 10% annual bonus potential Attractive pension plan 31 days annual leave and six bank holidays. Subsidised canteen and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 300 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Monday 20 October at 5pm. A Disability Confident Committed employer If you consider yourself to have a disability, we encourage you to disclose this as part of your application. By knowing this about you, we can provide the necessary support you might require and use your unique talents effectively too.
Business Stream Edinburgh, Midlothian
Oct 02, 2025
Full time
Are you a detail-driven professional who thrives on keeping things running smoothly behind the scenes? This is your chance to step into a pivotal role where your organisational skills and sales know-how will directly contribute to business growth and customer success. About the Role The Sales Support Executive plays a pivotal role in supporting the Sales department, working closely with Account Managers, Business Development Managers, Third Party Intermediaries (TPIs), our direct sales teams, and both onshore and offshore, as well as Customer Operations. The primary focus of the role is to drive contract conversions, ensuring timely and accurate completion. You will liaise with TPI suppliers to maximise conversion volumes, which may include preparing and issuing quotes. In addition, you will provide essential sales support to the Account Management and Business Development teams, contributing to the overall success of acquisition efforts. Collaboration with the Customer Transition Team will be key to ensuring a seamless onboarding experience for new customers. As part of your responsibilities, you will create and issue customer contracts, maintain accurate records within Salesforce (and Microsoft Dynamics when live) and GCW, and ensure contract hierarchies are correctly structured in line with agreed water and wastewater terms. This includes assigning contracts to the appropriate reporting and billing groups and conducting quality checks following any additions or amendments in our billing system (GCW). You will also be expected to provide cover for the Contracts Manager when required. About you Ideally you will have previous experience of working in a Sales Support function. You must have experience of working with salesforce (or similar CRM system) GCW, Microsoft Office, pdf writer and knowledge of Power BI. You will have a proven record of effectively prioritising and organising own workload to deliver against appropriate deadlines and/or meeting KPIs and the ability to work under pressure with a high degree of accuracy and strong attention to detail. You must have an understanding of pricing, contracts and TPI commission. You will have proven ability to quickly build positive and productive relationships with customers both internally and externally demonstrating a passion for our products, discerning opportunities to make sure customers are fully informed about our products and services; generating and passing potential business development opportunities across the business. You will be confident in using financial information to encourage customers to respond positively to our product and service offerings and have experience in working with TPI suppliers and managing relationships. Excellent communication skills are essential with the ability to communicate clearly and confidently; adapting communication style to suit stakeholders. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. Salary up to £27,825 Working hours Monday to Friday, 9am to 5pm, and no evenings or weekends, so a great work life balance. 10% annual bonus potential Attractive pension plan 31 days annual leave and six bank holidays. Subsidised restaurant, coffee shop and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 300 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 17 October at 5pm. A Disability Confident Committed employer If you consider yourself to have a disability, we encourage you to disclose this as part of your application. By knowing this about you, we can provide the necessary support you might require and use your unique talents effectively too.
Business Stream Edinburgh, Midlothian
Oct 02, 2025
Full time
Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 15 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. About the role In addition to providing internal and external stakeholders with customer-focused support, your responsibilities will include managing administrative tasks within the L&D Team. Along with assisting with the execution of development programmes and onboarding. You will monitor and report on data so having a knowledge of Microsoft excel is essential. This position calls for professionalism, a progressive outlook, an openness to exchanging ideas, and a willingness to always set an example for others to follow. About you Ideally you will have experience of working in a L&D capacity and of delivering training on a 121, group and remote basis to a wide range of stakeholders face to face and virtually. You will have strong organisational skills and be capable of working in a pressured environment, delivering accurately to tight deadlines. You will have excellent communication skills and be confident presenting and facilitating learning sessions. The benefits Starting base salary of £24,255 which will increase to £25,000 once your training and probation period are completed. (This is usually within 6 - 9 months.) You will also be eligible for up to 10% Annual Bonus. Here's a few of the main reasons to join Business Stream; 31 days annual leave plus six bank holidays Subsidised on site restaurant and Coffee Shop. Free onsite gym Pension Scheme Location: Edinburgh Park, EH12 9SE. Great transport links, with buses, trams and train services all close by. Working Pattern: Monday to Friday, 9am to 5pm with expectation this would be in the office. About us Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. As a company, we're forward-thinking, innovative, and passionate about making a positive difference to our customers, our people, local communities, and the environment. We're also passionate about providing a great place to work where our colleagues feel trusted, valued, supported, and empowered, irrespective of their background or role. We're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for all. Life at Business Stream is fast-paced and exciting, where no two days are the same. We're looking to welcome exceptional people into our fantastic team so if you're ready to join us, we'd love to hear from you. How do I apply? If you think this job is for you we would love to hear from you. Please hit the submit button and send us a copy of your up to date CV. The closing date for all applications is Friday 17 October 2025 at 5pm.
Business Stream Edinburgh, Midlothian
Oct 02, 2025
Full time
Shape the future of our digital presence - Six months. Big impact. Your content, our future. About the role Are you ready to make your mark? Join our Marketing and Communications team to take the lead on developing the content for our new corporate website. You'll audit existing content, create clear, engaging and on-brand copy, and shape how our business connects with customers online. In this role, you'll lead a full content audit of our existing website, working with the wider team to evaluate what content to keep, revise or retire. You'll create compelling, customer-first content that aligns with the buyer journey, addresses key pain points and clearly communicates our values across every page. Using customer insight and research, you'll help define the site's structure and ensure it meets both business objectives and customer needs. You'll work closely with stakeholders to guide content through approvals, coordinate with IT teams and our external web agency, and keep the project moving with a clear, focused plan. Every page you deliver will meet the highest standards for brand, accessibility, search engine optimisation (SEO) and user experience. About you We're looking for someone with at least five years' experience in corporate website content or customer communications (preferably business to business) who can craft high-quality, customer-focused copy while keeping projects on track and stakeholders aligned. You'll have sharp editorial judgement, a flair for simplifying complex information and a collaborative mindset that brings teams together and drives results. Why join us? This is a unique opportunity to leave a lasting impact on our online presence, working at the heart of a high-profile project where your content expertise and creativity will be celebrated and valued. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. 6 month contract offering a salary up to FTE £60,000 (prorated) Attractive pension plan 31 days annual leave and six bank holidays (Pro-rated) Monday to Friday based in our office within Edinburgh Park Hybrid working - 3 in the office and 2 at home Subsidised staff restaurant and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 300 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we'd love to hear from you. The closing date for applications is Wednesday 15 October 2025. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.