We are recruiting for two Legal Assistants to join our Private Client team in Oxford. As a Legal Assistant you will provide an efficient and effective administrative support to the team in which you work, enabling the team/department to function effectively and achieve its objectives. To ensure that work done by the team/ department complies with internal quality standards and external requirements. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities Financial & Operational Excellence Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply.
Mar 25, 2026
Full time
We are recruiting for two Legal Assistants to join our Private Client team in Oxford. As a Legal Assistant you will provide an efficient and effective administrative support to the team in which you work, enabling the team/department to function effectively and achieve its objectives. To ensure that work done by the team/ department complies with internal quality standards and external requirements. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities Financial & Operational Excellence Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply.
As a Senior Paralegal in the Clinical Negligence and Inquests team, you will support a wide range of case management and client-facing activities across both clinical negligence claims and inquest proceedings. This role offers the opportunity to undertake varied, meaningful work within a complex, interesting and important area of law. You will be required to engage sensitively with distressing and complex subject matters (often involving serious injury, death, and working with recently bereaved families), while maintaining discretion and professionalism at all times. The work can be emotionally demanding, but is also highly rewarding, offering the opportunity to play a key role in thorough investigations, and providing support to clients during challenging circumstances. The role requires a high level of empathy, strong attention to detail, and the ability to manage competing priorities effectively under pressure, alongside a clear commitment to maintaining the highest professional standards. Key Responsibilities Personalised Client Service Undertake a variety of fee earning tasks under the supervision and management of qualified lawyers to progress clinical negligence claims and inquests A mixture of assisting on others cases, and building your own caseload Supporting clients during times of distress/bereavement and providing excellent client service at all times Correspond appropriately with clients and third parties as necessary through telephone, email, letter and face to face. Draft documents such as witness statements, correspondence, letters of instruction, court forms, etc Attending conferences or court hearings (sometimes requiring overnight stays) Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Check to ensure all work complies with risk management policies and procedures All administrative duties associated with this role Sustainable Growth Support fee earners with business development & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through social media channels Updating the client relation management system to input data and manage the client information through the system including adding contact details, referrals and new clients. Represent the firm in a positive way when dealing with clients, third parties, charities and referrers. Dynamic Culture Provide support for designated fee earners Work closely with other members of the team to ensure work is done to expected standards in required time frames Coordinate team activities such as meetings, training or social activities as required Build relationships within the team and liaise with other departments and the business services team as required Contribute effectively to the wider team, supporting others where workload dictates/capacity allows Demonstrate proactivity and creativity by seeking and suggesting improvements Be open, inclusive and supportive of others in the Firm, both in your team and business wide Financial & Operational Excellence Accurately and promptly time record all chargeable work and achieve costs towards individual and team fee earning targets Take personal responsibility for efficient and effective case management Work towards personal objectives and be proactive about own development and learning Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate. Make good use of the firm s IT systems and embraces technology to support efficient and safe ways of working Learn and embrace firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security, data protection, file retention and destruction requirements Legal qualifications (LLB or CILEx) (desirable) Experience in inquests, clinical negligence or similar work areas (desirable) Relevant work experience from which to demonstrate the skills required for this role (essential) Excellent organisation skills with the ability to effectively prioritise a varied workload to meet deadlines (essential) Solid understanding of Microsoft Office suite and other relevant IT platforms (essential) Strong written and verbal communication skills (essential) Ability to undertake basic legal work under supervision and use initiative where required (essential) Enthusiasm and interest for this area of work and to provide high level customer service (essential) Ability to travel away for hearings and inquests (desirable) At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply.
Mar 25, 2026
Full time
As a Senior Paralegal in the Clinical Negligence and Inquests team, you will support a wide range of case management and client-facing activities across both clinical negligence claims and inquest proceedings. This role offers the opportunity to undertake varied, meaningful work within a complex, interesting and important area of law. You will be required to engage sensitively with distressing and complex subject matters (often involving serious injury, death, and working with recently bereaved families), while maintaining discretion and professionalism at all times. The work can be emotionally demanding, but is also highly rewarding, offering the opportunity to play a key role in thorough investigations, and providing support to clients during challenging circumstances. The role requires a high level of empathy, strong attention to detail, and the ability to manage competing priorities effectively under pressure, alongside a clear commitment to maintaining the highest professional standards. Key Responsibilities Personalised Client Service Undertake a variety of fee earning tasks under the supervision and management of qualified lawyers to progress clinical negligence claims and inquests A mixture of assisting on others cases, and building your own caseload Supporting clients during times of distress/bereavement and providing excellent client service at all times Correspond appropriately with clients and third parties as necessary through telephone, email, letter and face to face. Draft documents such as witness statements, correspondence, letters of instruction, court forms, etc Attending conferences or court hearings (sometimes requiring overnight stays) Undertake effective legal research, using appropriate methods and sourcing, presenting the results accurately and clearly Highlight and escalate any issues to qualified lawyers Check to ensure all work complies with risk management policies and procedures All administrative duties associated with this role Sustainable Growth Support fee earners with business development & marketing activities Attend RWKG BD events where appropriate Take an active part in promoting the firm through social media channels Updating the client relation management system to input data and manage the client information through the system including adding contact details, referrals and new clients. Represent the firm in a positive way when dealing with clients, third parties, charities and referrers. Dynamic Culture Provide support for designated fee earners Work closely with other members of the team to ensure work is done to expected standards in required time frames Coordinate team activities such as meetings, training or social activities as required Build relationships within the team and liaise with other departments and the business services team as required Contribute effectively to the wider team, supporting others where workload dictates/capacity allows Demonstrate proactivity and creativity by seeking and suggesting improvements Be open, inclusive and supportive of others in the Firm, both in your team and business wide Financial & Operational Excellence Accurately and promptly time record all chargeable work and achieve costs towards individual and team fee earning targets Take personal responsibility for efficient and effective case management Work towards personal objectives and be proactive about own development and learning Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of projects where appropriate. Make good use of the firm s IT systems and embraces technology to support efficient and safe ways of working Learn and embrace firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security, data protection, file retention and destruction requirements Legal qualifications (LLB or CILEx) (desirable) Experience in inquests, clinical negligence or similar work areas (desirable) Relevant work experience from which to demonstrate the skills required for this role (essential) Excellent organisation skills with the ability to effectively prioritise a varied workload to meet deadlines (essential) Solid understanding of Microsoft Office suite and other relevant IT platforms (essential) Strong written and verbal communication skills (essential) Ability to undertake basic legal work under supervision and use initiative where required (essential) Enthusiasm and interest for this area of work and to provide high level customer service (essential) Ability to travel away for hearings and inquests (desirable) At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply.
To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply.
Mar 25, 2026
Full time
To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for events as required, including cleaning after events have finished Work with tact and discretion with clients on the telephone and face to face Use the Teams system and answer telephone enquiries promptly and efficiently Occasional cover when required of reception within the other offices To attend departmental and other meetings and training as required Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: Produce documents, letters and emails as required for other teams Copying files, scanning and emailing documents Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply.
We're recruiting for a Legal Assistant to join our Clinical Negligence team in Bristol on a permanent basis. As a Legal Assistant you will provide efficient and effective administrative support to the Clin Neg team - enabling the team to function effectively and achieve its objectives. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post. Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face. Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements. Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system. Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be. Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities. Financial & Operational Excellence Time record for all work where possible. Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skills, Experience, and Attributes: Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About Us: At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits: Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification: 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly
Mar 25, 2026
Full time
We're recruiting for a Legal Assistant to join our Clinical Negligence team in Bristol on a permanent basis. As a Legal Assistant you will provide efficient and effective administrative support to the Clin Neg team - enabling the team to function effectively and achieve its objectives. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post. Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face. Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements. Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system. Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be. Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities. Financial & Operational Excellence Time record for all work where possible. Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skills, Experience, and Attributes: Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About Us: At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits: Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification: 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly
