Amtis professional Ltd

IT Support Technician. The company operates a fast-paced, operationally critical environment where reliable IT systems, mobile technology, and on-site infrastructure are essential to daily operations. The IT Support Engineer will be the primary on-site IT contact, providing hands-on 1st and 2nd line support to office staff and drivers. This is a broad, practical role suited to an experienced support engineer who enjoys ownership, variety, and working closely with non-technical users in an SME environment. You will support approximately 70 on-site users plus mobile drivers, managing everything from Microsoft 365 and endpoint devices to site infrastructure and onboarding. The role blends day-to-day support with opportunities to improve systems, processes, and automation over time. Key Responsibilities User Support (1st / 2nd Line) Act as the first point of contact for all IT issues on-site (approx. 70 active users, plus drivers) Troubleshoot and resolve issues with Windows desktops, laptops, peripherals, printers, and basic networking Support remote/home workers, including VPN and connectivity issues Escalate more complex issues where appropriate, while owning them through to resolution Microsoft 365 & Endpoint Management Provision and deprovision users in Microsoft 365 (mailboxes, Teams, groups, permissions) Build and deploy devices using Intune/Autopilot (or similar) Maintain accurate records of devices, licenses, and user access Help enforce basic IT policies and standards (passwords, access, security best practice) Hardware, Phones & Site Infrastructure Build, configure, and repair PCs and small form-factor devices (e.g. diagnose PSU failures, swaps, etc.) Manage stock of spare PCs, monitors, peripherals, and mobile phones to reduce firefighting Set up and manage mobile phones for drivers and staff (provisioning, swap-outs, basic MDM tasks) Support and maintain local infrastructure such as: o Office Wi-Fi, switches, cabling (basic patching and checks) o Security cameras, gate/access systems, and related IT-connected kit o Generator monitoring hardware (basic IT side only) Onboarding / Offboarding & Admin Own the IT part of the starter/mover/leaver process: o Prepare and issue equipment, accounts, and access for new starters o Arrange gate IDs, PIN codes, and any other site access requirements o Recover and reset equipment and access for leavers Keep documentation, asset lists, and simple process guides up to date Identify recurring issues and propose practical improvements to reduce repeat incidents Projects & Development Exposure (Desirable / Growth Area) Support small IT projects (rollouts, upgrades, process improvements) Over time, potential to get involved with: o Our in-house CRM and mobile driver app o Scripting/automation and light development work Tech stack exposure may include: Delphi/Pascal, PHP, SQL/Postgres (experience is a bonus, not essential) Essentials Solid 1st/2nd line support experience in a Windows environment Good working knowledge of: o Windows 10/11 desktop support o Microsoft 365 (Exchange Online, Teams, basic admin) o Basic networking (TCP/IP, DNS, DHCP, VPN concepts) o Printers, Wi-Fi, and general office connectivity issues Comfortable building and troubleshooting PCs and laptops (hardware swaps, diagnostics) Strong people skills able to support everyone from drivers to directors with patience and clear communication Organised, proactive, and happy to put structure around kit, stock, and processes (not just firefighting) Comfortable working largely on your own on-site and taking ownership of your workload Full UK driving licence and access to a car (site is not well served by public transport; occasional trips to other branches such as Atherstone and Hastings) Desirable Experience with Intune, Autopilot, or similar endpoint management tools Exposure to SQL (e.g. Postgres or other relational databases) Any experience with scripting or development (e.g. PHP, Delphi/Pascal, PowerShell, etc.) Experience in an SME environment where you ve had to be a true all-rounder Exposure to CCTV, access control, or other site-based IT systems What We Offer Competitive base salary & benefits Opportunity to take real ownership of the IT support function on-site Varied, non-boring role with a mix of day-to-day support and longer-term improvements Scope to grow into more project and development work if that interests you Competitive salary (dependent on experience) and the chance to shape the role as we grow If you re a capable, people-focused all-rounder who enjoys solving problems, putting structure in place, and wants a role you can really make your own, we d like to hear from you.

M365 Security Consultant (Outside IR35) Day Rate: £550 p/d Contract Length: 3-6 months (initial 3-month engagement with possible extension) Location: Remote - MUST be based in the UK Engagement: Outside IR35 Start: ASAP We are seeking a highly capable, delivery-focused M365 Security Consultant to execute a series of time-boxed security improvement phases across device management, identity, access, and m click apply for full job details

DevOps Engineer - Remote -1 Day P/W Burton On Trent - £60,000 - £65,000 + Benefits AWS, Azure, CI/CD, Terraform, Git, Python, ARM, Kubernetes Role Overview We are seeking a skilled DevOps Engineer to design, implement and maintain robust cloud infrastructure solutions across AWS and Azure platforms click apply for full job details

DevOps Engineer - Remote -1 Day P/W Burton On Trent - £60,000 - £65,000 + Benefits AWS, Azure, CI/CD, Terraform, Git, Python, ARM, Kubernetes Role Overview We are seeking a skilled DevOps Engineer to design, implement and maintain robust cloud infrastructure solutions across AWS and Azure platforms click apply for full job details

DevOps Engineer - Remote -1 Day P/W Burton On Trent - £60,000 - £65,000 + Benefits AWS, Azure, CI/CD, Terraform, Git, Python, ARM, Kubernetes Role Overview We are seeking a skilled DevOps Engineer to design, implement and maintain robust cloud infrastructure solutions across AWS and Azure platforms. This role plays a pivotal part in enabling continuous integration and delivery, ensuring system reliability, embedding security best practices, and actively contributing to team development through knowledge sharing. Key Responsibilities Design, deploy and manage scalable, secure infrastructure in AWS and Azure Build and maintain CI/CD pipelines using tools such as Azure DevOps Implement and manage monitoring, alerting and logging systems (e.g. Datadog, Logic Monitor, SolarWinds) Automate infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure adherence to regulatory standards including CQC , GDP , NMC , GPhC , and ICO relevant to the role Remain fully informed of responsibilities relating to Infection Prevention and Control Technical Skills & Experience Cloud Platforms - Hands-on experience with AWS and Azure. Any relevant certifications (e.g. AWS Architect, AZ-104, AZ-305) DevOps & CI/CD - Strong grasp of DevOps principles. Experience with Azure DevOps, GitHub Actions, Jenkins. AZ-400 certification desirable Containerisation - Experience with AKS/EKS, Proficiency in AWS CloudFormation or ARM templates Scripting & Automation - Proficient in PowerShell, Bash, or Python Infrastructure as Code (IaC) - Hands-on experience with Terraform, Bicep, or ARM Certified: Terraform Associate preferred Monitoring & Observability - Familiarity with tools like Azure Monitor, AWS CloudWatch, Prometheus, Grafana Security & Compliance - Strong understanding of IAM, cloud security, compliance frameworks Cloud Platform Expertise: Proven experience with AWS and Azure cloud platforms. AWS Certified Solutions Architect - Associate or Professional, Microsoft Certified: Azure Administrator Associate (AZ-104), or Microsoft Certified: Azure Solutions Architect Expert (AZ-305) DevOps & CI/CD: Strong understanding of DevOps principles and hands-on experience with CI/CD tools like Azure DevOps, GitHub Actions, or Jenkins. Azure Kubernetes Service: Proven experience designing and managing AKS clusters Containerization: Docker, Kubernetes, Helm charts, and container orchestration Azure DevOps: Advanced pipeline configuration for container builds and deployments Additional certification: Microsoft Certified: Azure Kubernetes Service (AKS) Specialist or similar container-focused Azure cert Azure Monitor for containers: Implement comprehensive monitoring for AKS workloads Azure Key Vault integration: Secure secrets management for containerized applications Azure Policy for Kubernetes: Implement governance and compliance for container workloads Azure Arc: If relevant, managing hybrid/multi-cluster scenarios Security & Compliance: Solid grasp of cloud security best practices, identity and access management, and compliance frameworks. Collaboration & Mentorship: Excellent communication skills with a passion for mentoring, documentation, and enabling others through knowledge sharing. For immediate consideration apply now!

FinOps Engineer - Remote Occasional travel to London or Derbyshire Offices £55,000 - £65,000 FinOps, Azure, Cloud Licensing, Cost Optimisations, Forecasting & Budgeting Tooling Role Summary We are seeking a highly motivated FinOps Engineer to lead the efficient and cost-effective management of our Azure-based cloud infrastructure click apply for full job details

Digital Product Manager, 3rd party SaaS Integrations, Retail E-CommerceWest Midlands, hybrid 1-2 days per week on-siteSalaried initial 12 month, £60,000 - £75,000 Job Description: We are seeking a skilled Digital Product Manager to join our clients team in the West Midlands for an initial 12 month period with scope to extend or become permanent . The ideal candidate will have extensive experience in managing SaaS platform providers, good technical backend and middleware knowledge, developing and maintaining partnerships, and ensuring the successful agility and evolution of combined product and supplier roadmaps. Key Responsibilities: Develop and implement product strategies consistent with the company's commercial vision. Manage the product lifecycle from strategic planning to tactical activities. Collaborate with cross-functional teams and third-party partners to enhance product features and integrations. Drive the development and evolution of API platforms and 3rd party integration strategies. Analyse market trends and customer needs to identify opportunities for product innovation. Establish and maintain strong relationships with suppliers and partners to ensure alignment with product goals and objectives. Monitor and evaluate product performance, making data-driven decisions for continuous improvement. Qualifications: Proven experience in product management, specifically with SaaS platforms. An understanding of Retail / E-Commerce Payments, Customer Journey, Sales, Incentives and Loyalty is a huge benefit Strong understanding of API platforms and third-party integrations. Excellent partnership and supplier management skills. Ability to develop and execute a comprehensive product roadmap. Strong commercial acumen and strategic thinking abilities.- Excellent communication and interpersonal skills. Apply now to join a dynamic team and contribute to the development of innovative digital products that drive business forward.