365 People

Transport Planner Location: Newcastle-under-Lyme, Staffordshire Salary: £35,000 £37,000 per annum DOE Job Type: Full-time, Permanent We are recruiting an experienced Transport Planner to join a busy and growing transport and logistics operation in Newcastle-under-Lyme. Working within a close-knit transport team, you will be responsible for planning and coordinating daily transport operations, ensuring drivers and vehicles are utilised efficiently while customer collection and delivery requirements are achieved. This is a hands-on position for someone who enjoys the pace of a busy transport environment and can confidently adapt the plan when traffic, driver availability, delays or customer requirements change. Key Responsibilities Plan and coordinate daily vehicle routes, collections and deliveries across the UK Allocate drivers and vehicles effectively to maximise fleet utilisation Monitor live transport movements and adjust routes and schedules when required Communicate with drivers and act quickly to resolve day-to-day operational issues Liaise with customers, depots, warehouses and subcontractors Ensure planning complies with Drivers' Hours Regulations, Working Time Directive and relevant transport legislation Monitor driver hours, availability and operational requirements Maintain accurate transport documentation, records, KPIs and reports Use Transport Management Systems to manage and support the daily operation Maintain excellent customer service while supporting continuous improvement across the transport operation Skills and Experience Previous transport planning experience within a busy transport or logistics operation Experience planning and allocating drivers and vehicles Good geographical knowledge of the UK road network Good understanding of Drivers' Hours, Working Time Directive and transport compliance Experience using Transport Management Systems Good IT skills, including Microsoft Office Strong communication, organisation and prioritisation skills Ability to make decisions and solve problems under pressure Experience within general haulage, retail distribution, pallet networks, multi-drop or national transport operations would be advantageous. Working Hours and Benefits Monday to Friday with rotating early and late shifts between 06:00 and 18:00 Any 5 days from 7 may be required during peak periods, with weekend overtime available when required Participation in an on-call rota between January and September £35,000 £37,000 per annum DOE, 20 days holiday plus Bank Holidays, employer pension contribution and on-site parking This is a permanent opportunity offering training, development and genuine long-term progression within a supportive family-run business. If you're an experienced Transport Planner looking for your next opportunity in Newcastle-under-Lyme, apply today with your CV for consideration.

Complaints Handler (Hybrid Working) Wigston, Leicestershire Hybrid Working 12.71 per hour Monday-Friday 3-Month Temporary Contract Complaints Handler Location: Wigston, Leicestershire (Hybrid Working) Pay: 12.71 per hour Hours: Monday-Friday, 9:00am-5:00pm Contract: 3 Months (Temporary) Start Date: 1st September We're recruiting on behalf of a well-established national organisation for an experienced Complaints Handler to join their customer relations team on an initial 3-month temporary contract. This is an excellent opportunity for someone with experience investigating and resolving formal complaints, particularly within financial services, banking, insurance, housing or other regulated environments. The role offers a hybrid working pattern following an initial induction period. The Role As a Complaints Handler, you'll manage complaints from initial receipt through to resolution, ensuring every case is investigated thoroughly and responded to professionally. You'll be responsible for reviewing information, liaising with internal departments, gathering evidence and producing well-written, empathetic response letters that meet company standards and timescales. This role requires excellent written communication, sound judgement and the ability to handle sensitive situations professionally. Key Responsibilities Acknowledge and log formal customer complaints. Investigate complaints by gathering information from internal teams. Review evidence and establish the facts of each case. Draft professional, clear and empathetic written complaint responses. Ensure complaints are resolved within agreed service levels. Maintain accurate records throughout the investigation process. Liaise with internal stakeholders to obtain information and updates. Escalate complex cases where appropriate. Identify trends and highlight opportunities for service improvement. About You We're looking for someone who is organised, analytical and confident dealing with complex customer issues. You'll ideally have experience working within a regulated environment where complaint handling and written communication are key. Essential Previous experience handling formal customer complaints. Excellent written communication and report-writing skills. Strong investigation and problem-solving abilities. High attention to detail. Confident using Microsoft Office. Ability to manage multiple cases and meet deadlines. Highly Desirable Experience within banking, financial services, insurance or credit control. Experience working for the Housing Ombudsman, Financial Ombudsman or another regulated complaints function. Experience interpreting policies, procedures and regulations. What's on Offer 12.71 per hour. Hybrid working. Monday-Friday, 9:00am-5:00pm. Immediate opportunity with a respected national organisation. Friendly and supportive team environment. Valuable experience within a professional complaints handling function. If you're an experienced Complaints Handler, Customer Resolution Advisor, Complaints Investigator, Case Handler, Customer Relations Advisor or Customer Complaints Officer looking for your next opportunity, we'd love to hear from you. Apply today for an immediate interview.

Class 1 Drivers needed - New Passes Welcome Lutterworth £16.50 per hour Immediate Starts Available 365 People are recruiting on behalf of our client for Class 1 (C+E) Drivers based in Lutterworth . This is an excellent opportunity for both experienced and newly qualified drivers looking for ongoing work with a well established logistics operation click apply for full job details

Temporary Credit Controller Tamworth Up to 16.00 per hour Full-Time 2-Month Temporary Contract Immediate Start A well-established business based in Tamworth is looking for an experienced Temporary Credit Controller to join the finance team on a 2-month temporary contract. This is an excellent opportunity for a Temporary Credit Controller who can hit the ground running and make an immediate impact from day one. Due to the location, you must have your own transport. The Role Working as a Temporary Credit Controller, you'll take ownership of a customer ledger, ensuring outstanding debt is collected efficiently while maintaining strong customer relationships. This Temporary Credit Controller position will see you working closely with the finance team to support cash flow and reduce aged debt. Key Responsibilities Managing and collecting outstanding customer debt. Chasing overdue payments by telephone and email. Reconciling customer accounts and resolving payment queries. Allocating incoming payments accurately. Producing aged debtor reports. Building strong relationships with customers to encourage prompt payment. Escalating overdue accounts where appropriate. Supporting the wider finance team with ad hoc duties. About You We're looking for someone who has: Previous Credit Control experience (minimum two years preferred). Excellent communication and negotiation skills. The confidence to manage a busy sales ledger independently. Strong attention to detail and organisational skills. Good working knowledge of Microsoft Excel and finance systems. The ability to prioritise workload and work to deadlines. A proactive, positive attitude. Essential Requirements Available to start immediately. Own transport is essential due to the location. Able to commit to the full 2-month temporary assignment . What's on Offer Up to 16.00 per hour , depending on experience. Weekly pay. Immediate start. Friendly and supportive finance team. Opportunity to gain valuable experience with a well-established business. If you're an experienced Temporary Credit Controller looking for your next opportunity in Tamworth, we'd love to hear from you. This Temporary Credit Controller vacancy is available immediately, so if you're ready to start work and have the experience we're looking for, apply today.

Personal Assistant to Assistant Directors Location: Leicester (LE3) Pay Rate: 13.91 per hour Job Type: Full-Time Temporary (Approx. 6 Months) Start Date: Immediate / 24th August 2026 About the Role We're currently recruiting for an experienced Personal Assistant to provide high-level administrative and organisational support to a team of Assistant Directors within a large, professional organisation. This is a fast-paced role requiring exceptional organisation, attention to detail and the ability to manage multiple priorities whilst maintaining complete confidentiality. Key Responsibilities Provide comprehensive PA support to Assistant Directors. Manage complex diaries, appointments and inboxes. Organise meetings, prepare documentation and provide meeting support. Provide cover for a Director's Personal Assistant when required. Handle enquiries from customers, senior stakeholders and internal departments. Coordinate correspondence and maintain accurate records. Prioritise competing workloads and meet deadlines. Maintain confidentiality while dealing with sensitive information. Build strong working relationships across the organisation. Provide general administrative support to the wider team. About You To be successful in this role, you will have: Previous experience as a Personal Assistant, Executive Assistant or Senior Administrator. Excellent diary and email management skills. Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Experience supporting senior managers or directors. A proactive and professional approach. Strong IT skills, including Microsoft Office (Word, Excel and Outlook). The ability to remain calm and organised in a busy environment. What's on Offer 13.91 per hour. Full-time temporary assignment (approximately 6 months). Monday to Friday working pattern. Immediate start available. Opportunity to work within a large, well-established organisation. Supportive team environment. If you're an experienced Personal Assistant looking for your next opportunity, we'd love to hear from you. Apply today with your up-to-date CV or contact the 365 People team for more information.

Warehouse Administrator - Hinckley Full-time Permanent Monday-Friday We're looking for a Warehouse Administrator to join a well-established business based in Hinckley. This is a varied and busy role where you'll be providing day-to-day administrative support to warehouse and operational teams, helping to keep everything running smoothly and efficiently. The role As Warehouse Administrator, you'll act as the link between the warehouse, office, and wider business. Your role will combine admin tasks with hands-on coordination, giving you the chance to make a real difference to daily operations. Key responsibilities include: Maintaining accurate records and updating internal systems Handling paperwork relating to deliveries, collections, and general warehouse activity Supporting with scheduling and coordinating the flow of goods in and out Producing basic reports and assisting with data entry/stock updates Providing general admin support to the operations team Acting as a point of contact for queries and ensuring issues are resolved quickly Getting involved in ad-hoc projects and wider team support when needed About you We're looking for someone who is: Organised, detail-focused and able to multitask Confident with IT systems, especially Excel or Google Sheets A good communicator who can work well with different teams Flexible and proactive, with a "hands-on" attitude Previous experience in administration, logistics or warehouse coordination would be an advantage, but not essential Why join? This is a fantastic opportunity for someone who enjoys variety in their role and wants to be part of a supportive team environment. You'll gain exposure to both administrative and operational elements of the business, with plenty of scope to develop your skills further. Location: Hinckley Hours: Full-time, Monday-Friday Salary: £25,000-£29,000