365 People

Customer Service Coordinator Location: Leicester Job Type: Permanent, Full-Time Pay: From 12.71 per hour 365 People are recruiting for an established Leicester-based business looking for a Customer Service Coordinator to join their friendly and growing team. This is an excellent opportunity for someone looking to build a career in customer service and sales support. You do not need years of experience for this position. You may already have some customer service, administration or sales experience, but we are equally interested in people with transferable skills who are confident communicating with customers and keen to learn. Full training will be provided on the company's products, systems and processes. The Role You'll become part of a close-working team responsible for looking after customers and helping enquiries and orders run smoothly. Your duties will include: Speaking with customers by telephone and email Handling incoming enquiries Preparing quotations and following them up Processing and monitoring customer orders Keeping customers updated on progress Building relationships with regular customers Following up enquiries and potential opportunities Liaising with colleagues and other departments Helping resolve customer queries Keeping customer and order information up to date Providing general sales and administration support Learning the company's products and services Taking on additional responsibility as your confidence develops Who We're Looking For We're more interested in finding the right person than somebody who ticks every box on a CV. You could currently be working in customer service, administration, retail, hospitality, sales or another customer-facing environment and be looking for an opportunity to move into an office-based commercial role. We'd like somebody who: Is friendly, approachable and comfortable speaking to people Has a good telephone manner Communicates clearly Is organised and reliable Is comfortable using a computer Is willing to learn Will follow things up and take ownership Enjoys working as part of a team Takes pride in providing good customer service Wants to develop and progress Previous office-based customer service, sales administration or internal sales experience would be useful, but it isn't essential . Experience within manufacturing, signage, print or a similar environment would also be helpful, but again is not required . Why Apply? This isn't a role where you're expected to arrive knowing everything. You'll be supported while you learn the business and its products, with the opportunity to develop your customer service and commercial skills and gradually take on more responsibility. If you're personable, switched on and willing to get involved, we'd like to hear from you. Apply today with your CV for immediate consideration.

Warehouse Administrator - Hinckley Full-time Permanent Monday-Friday We're looking for a Warehouse Administrator to join a well-established business based in Hinckley. This is a varied and busy role where you'll be providing day-to-day administrative support to warehouse and operational teams, helping to keep everything running smoothly and efficiently. The role As Warehouse Administrator, you'll act as the link between the warehouse, office, and wider business. Your role will combine admin tasks with hands-on coordination, giving you the chance to make a real difference to daily operations. Key responsibilities include: Maintaining accurate records and updating internal systems Handling paperwork relating to deliveries, collections, and general warehouse activity Supporting with scheduling and coordinating the flow of goods in and out Producing basic reports and assisting with data entry/stock updates Providing general admin support to the operations team Acting as a point of contact for queries and ensuring issues are resolved quickly Getting involved in ad-hoc projects and wider team support when needed About you We're looking for someone who is: Organised, detail-focused and able to multitask Confident with IT systems, especially Excel or Google Sheets A good communicator who can work well with different teams Flexible and proactive, with a "hands-on" attitude Previous experience in administration, logistics or warehouse coordination would be an advantage, but not essential Why join? This is a fantastic opportunity for someone who enjoys variety in their role and wants to be part of a supportive team environment. You'll gain exposure to both administrative and operational elements of the business, with plenty of scope to develop your skills further. Location: Hinckley Hours: Full-time, Monday-Friday Salary: £25,000-£29,000