Connect2Dudley

Specific Accountability's 1. To assist with the administration of the section. 1.1 To assist in the ordering and purchasing of stationery and equipment for the section. 1.2 To maintain the inventory records. 1.3 To be responsible for the stock control of stationery and equipment. 1.4 To maintain the filing system for the section. 2. To provide clerical support to the Electoral Services Manager and the Electoral Services Team. 3. To undertake any associated task as directed by the Electoral Services Manager in order to successfully complete a given duty. 4. To be able to deal confidently and competently with the general public, Members, MP's etc. 5. To always be available for production of the register and during elections and to take holidays and flexi leave only at certain agreed times. 6. Dealing with telephone enquiries, with appropriate discretion. 7. Receipting and distributing the mail. 8. Scanning of applications into Xpress electoral software. 9. Dealing with and responding to emails from the office inbox, with appropriate discretion. 10. Using computer to access information, including assisting with the updating and maintenance of the Xpress Register and Xpress Elections Management databases 11. To assist the Electoral Services Officers with the processing of Voter Authority Certificates. 12. To assist the Electoral Services Officers with the processing of Absent Vote applications. 13. To assist the Electoral Services Officers with register distribution with monthly updates and election updates. 14. To update the electoral register from registrars lists. 15. Any other duties appropriate to the grade of the post. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Do you want to join a friendly and supportive team committed to delivering outstanding services for young people and families? We are seeking a proactive and experienced Business Support Officer to join our team. This is an excellent opportunity to work across Youth and Family Hubs, supporting children, young people, and families while collaborating with internal departments and partner agencies. Our work aligns with national directives such as Youth Matters: Your National Youth Strategy and Best Start in Life Strategy . Key Responsibilities Act as the first point of contact for Youth and Family Hubs, delivering excellent customer care. Provide comprehensive finance support, including obtaining quotes, processing purchase orders, invoicing, receipting, reconciliation, petty cash, banking, and income collection. Manage lettings and room bookings. Ensure completion of service level agreements. Conduct building tours and communicate health & safety requirements. Report building repairs promptly. Accurately record data using various ICT systems. Carry out staff well-being checks. Take meeting notes as required. Maintain stock control and inventory. Monitor shared inboxes. Provide cover across all hubs and youth centres. Act as a named first aider and key holder. Ensure compliance with council policies including safeguarding, data protection, and health & safety. About You You will have/be: NVQ Administration Level 3 (or equivalent). Proven experience in delivering effective business support services Proven experience in delivering effective customer service in a front facing role working with internal teams, external agencies, and the public. Confidence dealing with a range of sensitive and complex circumstances in an empathetic and professional manner. Strong organisational and communication skills. Independent, and able to manage competing priorities in a fast-paced environment. Confidence in managing financial procedures, ICT systems, and packages. Knowledge and understanding of GDPR and Freedom of Information. The ability to work flexibly and collaboratively across teams. To undertake other duties appropriate to the grade and participate in training and development as required. What We Offer A supportive and inclusive working environment. Opportunities for professional development and training. The chance to make a meaningful impact in the lives of children, young people and families in Dudley. See Job Description and Person Specification for full job details. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

An opportunity has arisen for a business support officer to come and join our Front Door Business Support Team part time. Front Door Business Support play an integral role in Dudley Children's Front Door with being the first point of contact for most families and professionals - whether over the phone or through our online portal. We are seeking a highly motivated and adaptable individual to join our team as we work in a time-sensitive environment therefore the ability to identify and progress referrals to the right person in a timely manner is essential to the role. About the Role As part of the business support team, you will: Answer phone calls coming into Front Door from the public and professionals. Pick up safeguarding referrals via Dudley Children's portal and central mailbox. Complete daily checks for meetings and work with partner agencies to complete this. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

An opportunity has arisen for a business support officer to come and join our Adolescent Safeguarding Support Team. Business Support play an integral role in enabling social workers to keep children's files accurate and up to date. With the assistance provided by business support, social workers can focus more on their core responsibilities and ensure that every child's records are maintained properly. This collaborative approach not only streamlines our processes but also makes a real difference in ensuring we provide the best possible service for children and young people. We are seeking a highly motivated and adaptable individual to join our team as we work in a time-sensitive environment therefore the ability to identify and progress referrals to the right person in a timely manner is essential to the role. About the Role Answer phone calls from the public and professionals. Minute meetings and workbooks Correct data quality General admin tasks to assist Social Workers be expected to work on site (in the office) full time up to 12 months 37 hours per week 13.26 PAYE/ 17.34 UMBRELLA per hour Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Do you want to join a friendly and supportive team committed to delivering outstanding services for children and families? We are seeking a proactive and experienced temporary Business Support Officer to join our Family Hubs team within Dudley Children Services. This is an excellent opportunity to work collaboratively with families, internal departments, and partner agencies to support the delivery of key initiatives such as the Best Start in Life Strategy . Key Responsibilities First point of contact at Family Hubs for all families, partner agencies, and colleagues. Provide high-level administrative support to enable the effective delivery of Family Hubs services. Monitor shared inboxes. Attend meetings and produce notes. Comprehensive finance support, including obtaining quotes, processing purchase orders, invoicing, receipting, petty cash, purchase card reconciliation in line with audit requirements. Provide comprehensive finance support, including obtaining quotes, processing purchase orders, invoicing, receipting, reconciliation, petty cash, banking, and income collection. Input and interrogate data systems and produce statistical reports. Manage room bookings. Conduct staff well-being checks. Conduct inventory and health and safety checks. Report building repairs. Contribute to service planning and delivery. Support recruitment processes and organise cover arrangements. Ensure compliance with council policies including safeguarding, data protection, and health & safety. About You You will have/be: NVQ Administration Level 3 (or equivalent). Proven experience in delivering effective business support services Proven experience in delivering effective customer service in a front facing role working with internal teams, external agencies, and the public. Confidence dealing with a range of sensitive and complex circumstances in an empathetic and professional manner. Strong organisational and communication skills. Independent, and able to manage competing priorities in a fast-paced environment. Confidence in managing financial procedures, ICT systems, and packages. Knowledge and understanding of GDPR and Freedom of Information. The ability to work flexibly and collaboratively across teams. You may be required to undertake other duties appropriate to the grade and participate in training and development as required. What We Offer A supportive and inclusive working environment. Opportunities for professional development and training. The chance to make a meaningful impact in the lives of children and families in Dudley. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.