Farr Associates Recruitment limited

Customer Compliance Administrator Private Health Insurance Bradford £26,000 - £28,000 HYBRID - 2 DAYS HOME WORKING after training period 35 HOURS MON - FRI 09.00 - 17.00 An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension. Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients. You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience rated schemes but may also include smaller age rated schemes. As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance. You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you. If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team. You need a great positive and professional attitude for this super team based in Shipley/Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats. Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you. Managing client queries will be a key part of this role whilst assisting the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and provide assistance to consultants and clients . Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities. I look forward to hearing form you, thank you for applying. Lisa Farr Associates Recruitment Specialist

Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist

Customer Care Advisor £24,784 plus overtime opportunity APRIL 13TH 2026 start date available. New Positions due to expansion and demand for customer service teams. Bradford Hybrid available or full-time office. My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more personable and welcoming team appeal. They encourage a positive result for all of their customers and on average process over 87% of their claims for customers. This Insurance company are part of an International Group and offer a 12-week training programme to onboard new people into the business and support all the way through the training, offering full engagement from trainers and senior advisors. 4 Weeks classroom training then 8 weeks live with a buddy to coach you through. The hours for the first 12 weeks are 09 00 fully office based. Hybrid can commence after this 12 week training period. Monday to Friday no early or late nights with the occasional one in six Saturday eventually required once every 6 weeks for 4 hours which is paid overtime. Monday to Friday with 3 alternate start times of 0830, 08.45 or 09.15 Eventually they will need you to accommodate one in six Saturday mornings only 09 00 paid at time and a half. Working in a smaller team of customer service professionals with all levels of customer support exposure and having the support of 12 administrators. Alongside you will be supporting the technical team of engineers which is a larger team of around 40. The company are looking to welcome people into the business that are looking for an office-based customer support role. I would welcome someone that has a wealth of customer service or telephone-based experience (salary can be discussed) that can offer support and leadership in the delivering a high standard of customer service to its clients, along with supporting and encouraging the others that are learning and wanting to train as experienced agents. You could have experience working within a busy customer service department, retail or contact centre as long as you are confident and love customer service, training is offered to develop you in your new career, you will be first point of contact with customers. Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers Key requirements for the role: o You will need to have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific claim requirements. o Fact find and transfer the call to the right contact if you cannot progress with the customer enquiry, provide full customer support, update all customer records accurately. o Advise customers with the next stage process and update any compliant administration. o Guide clients through the claims process on the portal. o Deliver excellent customer support under pressure and have the ability to problem solve. Superb Benefits Available: 25 days base holiday (plus bank holidays) with the option to buy 5 more or carry them over Up to 10 additional holiday days on top of your allowance Discounts on products and gym membership discounts through Gym Flex Free flu vouchers in winter, Christmas voucher, and free eye tests every 2 years Cycle to work scheme and a £625 bonus for referring a friend Excellent pension match benefits and private healthcare with Bupa Discounts at local retail outlets and opportunities to win tickets to events Free parking onsite For the customer care advisor role, you must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude. I have immediate interviews available and look forward to receiving your application, thank you for taking the time to apply. Lisa Farr Associates. Recruitment Specialist

Private Medical Insurance - Customer Renewals Advisor £25,000 - £27,000 plus excellent commission incentive paid every QTR. Shipley/Baildon Hybrid 3 days office based 32days of choice home based. One of my prestige commercial clients is looking for Insurance Customer Service professional to join their very busy and experienced customer care teams in a great International Insurance provider offering superb development opportunities within this award winning business. It would particularly suit someone keen to start an insurance career or someone that has experience as an Account Manager or as a Sales Advisor, insurance experience is an advantage but not essential, as you will be managing some high-profile key customer accounts. The role requires someone that is confident and enjoys building key realtionships, training is offered to develop you in your new career, you will be first point of contact with customers for their renewals process. I am looking for your knowledge and experience developing existing client accounts. You will manage that customers journey through out the full process with initial renewals, mid-way conversations and also any claims that they wish to process so you will build ongoing trust and relationships with your portfolio of customers. Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office .Sound good so far? Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers, have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific requirements, update internal systems, manage email customer correspondence and complete compliance applications contracts and documentation. You will provide full customer support, advise customers with the next stage process and update any compliant administration. Full training will be given for the business processes and you have the opportunity to observe the other team members with questions and answers of the service, to understand your customer requests and have the confidence to provide the right solution for customers. A brilliant opportunity for someone that thrives in a challenging and rewarding customer environment, enjoys building relationships and can work confidently toset KPI's and sales development with an existing customer base. Starting salary is £25,000- £27,000 with an excellent bonus incentive, great working hours 9-5 Monday to Friday (flexible if you prefer to start earlier from 08.00) 3 days office 2 days of choice homebased - great holiday allowance, private healthcare, free parking, pension & other great benefits to discuss. Candidates must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude. I have immediate interviews available and look forward to receiving your application, thank you for applying. Lisa FARR Associates Recruitment Specialist