Farr Associates Recruitment limited

Contracts Coordinator ShipleyBaildon £26,000 - £28,000 HYBRID - 2 DAYS HOME WORKING 35 HOURS MON - FRI (FLIXIBLE START/FINISH TIMES) An excellent salary is offered with super benefits, 25 days holidays. Hybrid working, free on-site parking, gym membership, private healthcare and great pension. Do you enjoy customer service and having the responsibilty of managing detailed compliance documention and contracts for customers and suppliers? This role is super varied supporting the internal account management teams, as well as managing your own workload and building customer and internal realtionships - working at a fast pace? . Then this role is definitely for you. Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients. You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience rated schemes but may also include smaller age rated schemes. As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance. You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you. If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team. They really need your strong Microsoft Excel skills as you will be assisting the sales and management teams with SLA reporting for over 60 customers nationally at any one time. You need a great positive and professional attitude for this super team based in Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats. Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you. Managing client queries will be a key part of this role whilst assiatnign the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and provide assistance to consultants and clients . Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities. I look forward to hearing from you, thank you for taking the time to read and apply. Lisa Farr Associates Recruitment Specialist

Private Medical Insurance - Customer Renewals Advisor £25,000 - £27,000 plus excellent commission incentive paid every QTR. Shipley/Baildon Hybrid 3 days office based 32days of choice home based. One of my prestige commercial clients is looking for Insurance Customer Service professional to join their very busy and experienced customer care teams in a great International Insurance provider offering superb development opportunities within this award winning business. It would particularly suit someone keen to start an insurance career or someone that has experience as an Account Manager or as a Sales Advisor, insurance experience is an advantage but not essential, as you will be managing some high-profile key customer accounts. The role requires someone that is confident and enjoys building key realtionships, training is offered to develop you in your new career, you will be first point of contact with customers for their renewals process. I am looking for your knowledge and experience developing existing client accounts. You will manage that customers journey through out the full process with initial renewals, mid-way conversations and also any claims that they wish to process so you will build ongoing trust and relationships with your portfolio of customers. Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office .Sound good so far? Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers, have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific requirements, update internal systems, manage email customer correspondence and complete compliance applications contracts and documentation. You will provide full customer support, advise customers with the next stage process and update any compliant administration. Full training will be given for the business processes and you have the opportunity to observe the other team members with questions and answers of the service, to understand your customer requests and have the confidence to provide the right solution for customers. A brilliant opportunity for someone that thrives in a challenging and rewarding customer environment, enjoys building relationships and can work confidently toset KPI's and sales development with an existing customer base. Starting salary is £25,000- £27,000 with an excellent bonus incentive, great working hours 9-5 Monday to Friday (flexible if you prefer to start earlier from 08.00) 3 days office 2 days of choice homebased - great holiday allowance, private healthcare, free parking, pension & other great benefits to discuss. Candidates must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude. I have immediate interviews available and look forward to receiving your application, thank you for applying. Lisa FARR Associates Recruitment Specialist