Farr Associates Recruitment limited

FCA Audit & Compliance Officer 12 MONTH FTC £45,000 Hyrid 3 days office-based Monday to Friday 37.5 hours a week The Role We re looking for a FCA Compliance Officer to support the Head of Risk & Compliance in providing oversight and MI Quality Compliance recording with all FCA requirements for their Insurance Dealership suppliers. This is an excellent opportunity for someone with experience in FCA Quality Compliance or MI Compliance related roles who is ready to take the next step in their career. Responsibilities FOR FCA Audit & Compliance Officer Monitoring & keep up to date with upcoming changes to regulations applicable FCA legislation, codes of practice, industry guidelines and best practices. Work to help reduce risk to the business and make recommendations to enhance the compliance and policies currently in place. Support the Compliance Distribution Managers to help ensure their dealerships are working within FCA guidelines. Managing 12 month & QTR Audits processes. Identify situations that may pose significant compliance and conduct risks and ensure the Dealership Manages and Head of Risk & Compliance are informed. Audits: Carry out an agreed number of FCA audits, delivering prompt and clear feedback to the managers in a timely manner and maintain accurate records of all completed audits & highlight any training requirements or action needed. Fraud: Support the Compliance team to ensure staff are fully aware of fraud and money laundering rules through regular feedback and training and ensure that the AML processes in place are followed. Due Diligence: conduct Due diligence checks for the lenders and introducers. Assist the DM s day to day compliance processes, such as breach investigations, suspicious activity investigations and reporting to the relevant authorities, lender declines etc. Support the Head of Risk & Compliance with collating management information (MI) for the monthly and quarterly reports. Experience FCA background ideally with a minimum of 2 years experience in a compliance audit MI role. Excellent communication skills, both written and verbal. Strong attention to detail, with the ability to work independently and manage multiple priorities. Superb Benefits Available: FCA Audit & Compliance Officer 25 days base holiday (plus bank holidays) with the option to buy 5 more or carry them over. Pension contribution 5% employer. Up to 10 additional holiday days on top of your allowance Discounts on products and gym membership discounts through Gym Flex Free flu vouchers in winter, Christmas voucher, and free eye tests every 2 years. Cycle to work scheme and a £625 bonus for referring a friend. Excellent pension match benefits and private healthcare with Bupa Discounts at local retail outlets and opportunities to win tickets to events. Free parking onsite Please feel free to contact me directly to discuss the role in more details and the client. I look forward to reviewing your application. Lisa Farr Associates Recruitment Specialist

Private Medical Insurance - Customer Renewals Advisor £28,000 plus excellent commission incentive paid every QTR. Shipley/Baildon Hybrid 3 days office based 32days of choice home based. One of my prestige commercial clients is looking for Insurance Customer Service professional to join their very busy and experienced customer care teams in a great International Insurance provider offering superb development opportunities within this award winning business. It would particularly suit someone keen to start an insurance career or someone that has experience as an Account Manager or as a Sales Advisor, insurance experience is an advantage but not essential, as you will be managing some high-profile key customer accounts. The role requires someone that is confident and enjoys building key realtionships, training is offered to develop you in your new career, you will be first point of contact with customers for their renewals process. I am looking for your knowledge and experience developing existing client accounts. You will manage that customers journey through out the full process with initial renewals, mid-way conversations and also any claims that they wish to process so you will build ongoing trust and relationships with your portfolio of customers. Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office .Sound good so far? Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers, have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific requirements, update internal systems, manage email customer correspondence and complete compliance applications contracts and documentation. You will provide full customer support, advise customers with the next stage process and update any compliant administration. Full training will be given for the business processes and you have the opportunity to observe the other team members with questions and answers of the service, to understand your customer requests and have the confidence to provide the right solution for customers. A brilliant opportunity for someone that thrives in a challenging and rewarding customer environment, enjoys building relationships and can work confidently toset KPI's and sales development with an existing customer base. Starting salary is £25,000- £27,000 with an excellent bonus incentive, great working hours 9-5 Monday to Friday (flexible if you prefer to start earlier from 08.00) 3 days office 2 days of choice homebased - great holiday allowance, private healthcare, free parking, pension & other great benefits to discuss. Candidates must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude. I have immediate interviews available and look forward to receiving your application, thank you for applying. Lisa FARR Associates Recruitment Specialist

Private Medical Insurance - Customer Renewals Advisor £25,000 - £27,000 plus excellent commission incentive paid every QTR. Shipley/Baildon Hybrid 3 days office based 32days of choice home based. One of my prestige commercial clients is looking for Insurance Customer Service professional to join their very busy and experienced customer care teams in a great International Insurance provider offering superb development opportunities within this award winning business. It would particularly suit someone keen to start an insurance career or someone that has experience as an Account Manager or as a Sales Advisor, insurance experience is an advantage but not essential, as you will be managing some high-profile key customer accounts. The role requires someone that is confident and enjoys building key realtionships, training is offered to develop you in your new career, you will be first point of contact with customers for their renewals process. I am looking for your knowledge and experience developing existing client accounts. You will manage that customers journey through out the full process with initial renewals, mid-way conversations and also any claims that they wish to process so you will build ongoing trust and relationships with your portfolio of customers. Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office .Sound good so far? Your customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers, have a professional and personable manner, have the ability to engage with customers, my client will encourage you to identify the customers specific requirements, update internal systems, manage email customer correspondence and complete compliance applications contracts and documentation. You will provide full customer support, advise customers with the next stage process and update any compliant administration. Full training will be given for the business processes and you have the opportunity to observe the other team members with questions and answers of the service, to understand your customer requests and have the confidence to provide the right solution for customers. A brilliant opportunity for someone that thrives in a challenging and rewarding customer environment, enjoys building relationships and can work confidently toset KPI's and sales development with an existing customer base. Starting salary is £25,000- £27,000 with an excellent bonus incentive, great working hours 9-5 Monday to Friday (flexible if you prefer to start earlier from 08.00) 3 days office 2 days of choice homebased - great holiday allowance, private healthcare, free parking, pension & other great benefits to discuss. Candidates must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude. I have immediate interviews available and look forward to receiving your application, thank you for applying. Lisa FARR Associates Recruitment Specialist