Reliance High Tech

Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus Your Responsibilites Provide technical expertise in fault finding and repairs across a varied selection of PC/Network based and analogue security systems with a working knowledge of different high-end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer s expectations. Participate in team meetings and actively contribute towards the business activities. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.). Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety. Good knowledge of Access control / CCTV / Intercom / Intruder systems. Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge. Working knowledge of TCP/IP and other network fundamentals of UFE s (Unified Front End) Your Profile Excellent communication skills written and verbal with a can-do/will-do attitude. Flexible and able to work as part of a team essential with a proven record of great customer service and the ability to manage time and workload independently.

Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry? Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus To help protect our customer s people, property, infrastructure, and reputation. This is achieved by closely following best industry practices that have been developed over many years, by demonstrating excellent customer service and empathy and through collaboration & cooperation to evolve & enhance the services we can offer. We currently have vacancies within our CCTV Control Room facility in Luton. Our Control Room Operators are typically our first point of contact with our customers, and first line of defence against criminal activity. A Control Room Operator should be passionate about what they do, take pride in making a difference and focused on the smallest of details. Experience within a CCTV Control Room environment is not essential, but you must be enthusiastic, willing to learn and have a positive approach. The role suites someone who is team orientated, self-motivating and success driven. Due to the nature of this role you will have sight of video and audio that may include distressing situations. As a responsible employer, we can offer support, training and access to counselling services for any staff that may be affected. By accepting this job offer, you are confirming you understand these requirements and your suitability for the role. Must have SIA CCTV Licence would be needed. All other training will be provided. Security Clearance checks are mandatory. Thank you for your interest in joining our team. If you have not heard from us within 2 weeks of submitting your application, unfortunatly this means your application for this role has not been successful. We will however, keep your details on file and if your skills and experience align with future opportunities we may contact you directly. All successful will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. You must provide your location on your CV and or Covering letter - this is mandatory.