Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary We are looking for a proactive and customer-focused Estate Services Officer to help us maintain safe, clean, and well-managed neighbourhoods for our residents. In this varied and hands-on role, you will be responsible for inspecting communal areas, identifying maintenance and health and safety issues, and ensuring that any required actions are carried out effectively. Working closely with residents, colleagues, contractors, and community representatives, you will play an important role in delivering high-quality estate services that support our commitment to creating thriving communities and providing an excellent resident experience. Salary: 31,130 Hours of work: 35 Contract: Fixed Term (March 2027) Probation Period: 6 Months Notice Period: 1 Month
Jul 30, 2026
Contractor
Role Summary We are looking for a proactive and customer-focused Estate Services Officer to help us maintain safe, clean, and well-managed neighbourhoods for our residents. In this varied and hands-on role, you will be responsible for inspecting communal areas, identifying maintenance and health and safety issues, and ensuring that any required actions are carried out effectively. Working closely with residents, colleagues, contractors, and community representatives, you will play an important role in delivering high-quality estate services that support our commitment to creating thriving communities and providing an excellent resident experience. Salary: 31,130 Hours of work: 35 Contract: Fixed Term (March 2027) Probation Period: 6 Months Notice Period: 1 Month
Town & Country Housing Group
Tunbridge Wells, Kent
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Jul 29, 2026
Full time
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Job Introduction Our Vacancy We re looking for a compassionate and reliable individual who is committed to supporting vulnerable residents. You ll be calm under pressure, able to respond effectively in emergencies, and confident working both independently and as part of a team. With strong communication and organisational skills, you ll be able to build positive relationships, prioritise your workload, and provide a high standard of service. A caring, professional approach and a genuine desire to make a difference are essential. What you'll do As a Housing Support Worker, you will play a vital role in delivering a responsive wellbeing service to residents, including providing a 24-hour emergency response during your shift. You ll support tenants to sustain their tenancies, respond to emergency calls, and ensure schemes are safe, secure, and well maintained. Working closely with the Housing Officer, you ll also carry out essential administrative tasks and take action on repairs, helping to create a safe and supportive environment for residents. What you'll need Experience in housing, support work, or a similar customer-focused role Strong communication skills, both written and verbal Ability to respond calmly and effectively in emergency situations Good organisational skills and the ability to prioritise tasks Basic IT skills for record keeping and communication A caring, compassionate approach with a strong customer focus Ability to work independently and use initiative Understanding of safeguarding and health & safety (or willingness to learn) Flexibility to work shifts and adapt to service needs Why join us When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included and empowered. What we offer £13.45 ph Contributory pension scheme up to 10% matched contributions 30 days annual leave in addition to bank holidays 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Enhanced maternity, paternity, and shared parental leave provision Annual flu vaccinations This is a permanent role working 16 hours a week. 5pm-9pm every Thursday and 9am-9pm every Saturday. Please read before applying: You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role. Please note, an enhanced DBS check is required for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Jul 28, 2026
Full time
Job Introduction Our Vacancy We re looking for a compassionate and reliable individual who is committed to supporting vulnerable residents. You ll be calm under pressure, able to respond effectively in emergencies, and confident working both independently and as part of a team. With strong communication and organisational skills, you ll be able to build positive relationships, prioritise your workload, and provide a high standard of service. A caring, professional approach and a genuine desire to make a difference are essential. What you'll do As a Housing Support Worker, you will play a vital role in delivering a responsive wellbeing service to residents, including providing a 24-hour emergency response during your shift. You ll support tenants to sustain their tenancies, respond to emergency calls, and ensure schemes are safe, secure, and well maintained. Working closely with the Housing Officer, you ll also carry out essential administrative tasks and take action on repairs, helping to create a safe and supportive environment for residents. What you'll need Experience in housing, support work, or a similar customer-focused role Strong communication skills, both written and verbal Ability to respond calmly and effectively in emergency situations Good organisational skills and the ability to prioritise tasks Basic IT skills for record keeping and communication A caring, compassionate approach with a strong customer focus Ability to work independently and use initiative Understanding of safeguarding and health & safety (or willingness to learn) Flexibility to work shifts and adapt to service needs Why join us When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included and empowered. What we offer £13.45 ph Contributory pension scheme up to 10% matched contributions 30 days annual leave in addition to bank holidays 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Enhanced maternity, paternity, and shared parental leave provision Annual flu vaccinations This is a permanent role working 16 hours a week. 5pm-9pm every Thursday and 9am-9pm every Saturday. Please read before applying: You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role. Please note, an enhanced DBS check is required for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Town & Country Housing Group
Tunbridge Wells, Kent
Job Introduction Our Vacancy We are looking for an experienced and commercially astute Commercial Lead to join our leadership team. This is a pivotal role responsible for driving commercial performance, ensuring robust financial and contractual controls, and maximising business value across our operations. Reporting to the General Manager, you will work collaboratively with operational, procurement and finance teams, leading a high-performing commercial function that supports business growth, profitability and excellent service delivery. What you'll do As Commercial Lead, you will take ownership of the commercial performance of the business, ensuring effective management of costs, revenue, cash flow and supply chain relationships. You will lead and develop the commercial team, drive a culture of accountability and commercial awareness, and provide strategic support to senior management. Your role will include monitoring financial performance, managing contract compliance, overseeing variations and valuations, supporting tendering activities, and ensuring the business secures its full commercial entitlement while maintaining strong relationships with clients, consultants and suppliers. What You ll Need To succeed in this role, you will bring significant commercial management experience, ideally within a construction, repairs or property services environment. You will have excellent analytical and data interrogation skills, advanced Excel capability, strong contractual knowledge and proven negotiation skills. A Quantity Surveying degree, or equivalent industry experience, is essential. We are looking for a confident leader who can build strong relationships at all levels, develop high-performing teams, resolve challenges collaboratively, and demonstrate a genuine commitment to delivering business results while embodying our values and culture. This is a full time, permanent position working Monday - Friday 8am - 5pm with an annual salary of £60,000. Why Choose Us Annual Salary £60,000 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to £3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Why join us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included, and empowered. Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. If this sounds like we are right for you and you d love to be part of Town & Country, we d like to hear from you. Please apply now by submitting an CV and a short statement explaining why you re the perfect fit for this role. Interviews will be taking place in person on 3rd, 4th and 7th August As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Jul 27, 2026
Full time
Job Introduction Our Vacancy We are looking for an experienced and commercially astute Commercial Lead to join our leadership team. This is a pivotal role responsible for driving commercial performance, ensuring robust financial and contractual controls, and maximising business value across our operations. Reporting to the General Manager, you will work collaboratively with operational, procurement and finance teams, leading a high-performing commercial function that supports business growth, profitability and excellent service delivery. What you'll do As Commercial Lead, you will take ownership of the commercial performance of the business, ensuring effective management of costs, revenue, cash flow and supply chain relationships. You will lead and develop the commercial team, drive a culture of accountability and commercial awareness, and provide strategic support to senior management. Your role will include monitoring financial performance, managing contract compliance, overseeing variations and valuations, supporting tendering activities, and ensuring the business secures its full commercial entitlement while maintaining strong relationships with clients, consultants and suppliers. What You ll Need To succeed in this role, you will bring significant commercial management experience, ideally within a construction, repairs or property services environment. You will have excellent analytical and data interrogation skills, advanced Excel capability, strong contractual knowledge and proven negotiation skills. A Quantity Surveying degree, or equivalent industry experience, is essential. We are looking for a confident leader who can build strong relationships at all levels, develop high-performing teams, resolve challenges collaboratively, and demonstrate a genuine commitment to delivering business results while embodying our values and culture. This is a full time, permanent position working Monday - Friday 8am - 5pm with an annual salary of £60,000. Why Choose Us Annual Salary £60,000 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to £3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Why join us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included, and empowered. Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. If this sounds like we are right for you and you d love to be part of Town & Country, we d like to hear from you. Please apply now by submitting an CV and a short statement explaining why you re the perfect fit for this role. Interviews will be taking place in person on 3rd, 4th and 7th August As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Role summary You will be the first point of contact for our customers, delivering a professional, responsive, and high-quality service across phone, email, and digital channels. Working as part of a team, you ll manage a wide range of enquiries, including repairs, ensuring timely resolutions while maintaining accurate records. You will play a key role in delivering a positive customer experience, supporting service improvements, and working collaboratively with colleagues and partners to meet customer needs. Location: Epsom, Surrey Salary: £27,760 per annum Hours : 35 hours per week Contract: Fixed term (12-months) Probation period: 6 months Notice period: 1 month Applications close: Wednesday 5 August 2026 Interview date: Wednesday 12 August 2026
Jul 25, 2026
Contractor
Role summary You will be the first point of contact for our customers, delivering a professional, responsive, and high-quality service across phone, email, and digital channels. Working as part of a team, you ll manage a wide range of enquiries, including repairs, ensuring timely resolutions while maintaining accurate records. You will play a key role in delivering a positive customer experience, supporting service improvements, and working collaboratively with colleagues and partners to meet customer needs. Location: Epsom, Surrey Salary: £27,760 per annum Hours : 35 hours per week Contract: Fixed term (12-months) Probation period: 6 months Notice period: 1 month Applications close: Wednesday 5 August 2026 Interview date: Wednesday 12 August 2026
