Town & Country Housing Group

Role Summary We are looking for an experienced Multi-Skilled Trade Operative to join our team, delivering high-quality responsive repairs and maintenance services within social housing properties. This is a varied, hands-on role where you will use your skills across a range of trades, including basic carpentry and plumbing, while also carrying out plastering, decorating, tiling and general property maintenance. Working with minimal supervision, you will ensure repairs are completed efficiently, safely and to an excellent standard, helping us provide great homes and outstanding service to our residents. The ideal candidate will be a proactive problem solver with a strong commitment to customer service, health and safety, and quality workmanship. Salary: 40,660 Hours of work: 42.5 per week Contract: Full Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.

Role Summary We are looking for a skilled and customer-focused Plumber Multi to join our Repairs Team. Reporting to the Repairs Supervisor, you will carry out a range of plumbing repairs, maintenance and replacement works across our social housing properties. This is a varied role that requires a strong technical background, excellent problem-solving skills and a commitment to delivering a high-quality service to our residents. In this role, you will take ownership of your work and strive to achieve a first-time fix wherever possible. You will be responsible for completing reactive maintenance tasks efficiently and to a high standard, ensuring that repairs are carried out safely, on time and within budget. Working both independently and alongside other trades, you will contribute to the successful completion of maintenance projects while maintaining excellent relationships with residents and client representatives. Salary: £40,660 Hours of work: 42.5 per week Contract: Full Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.

Role Summary We are looking for a proactive and organised Planner to join our team, supporting the delivery of high-quality maintenance services. Reporting to the Supervisor, you will play a key role in ensuring works are efficiently scheduled and completed in line with contractual standards and customer expectations. This is a fast-paced, collaborative role where your ability to coordinate resources, manage priorities, and deliver excellent service will make a real difference. Salary: 29,648 Hours of work: 40 hours per week Contract: Full Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.

Role Summary We are looking for a compassionate and proactive individual to join the Integrated Discharge Team at Maidstone Hospital. In this role, you will help ensure patients can leave hospital safely and promptly by identifying and resolving barriers to discharge. Working closely with patients, families, healthcare professionals, and community services, you will support individuals transitioning from hospital back into their homes and local communities. The role primarily supports patients at Maidstone Hospital, with occasional work at Tunbridge Wells Hospital, cottage hospitals, and step-down bed facilities. Home visits will also form part of your responsibilities to assess discharge needs and provide follow-up support. Salary: 11,859.20 Hours of work: 14 per week Contract: Fixed Term - 31st March 2027 Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.

Role Summary We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. Salary: 45,743 Hours of work: 42.5 per week Contract: Full Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.

Role Summary We are looking for an organised and customer-focused professional to support the delivery of Disabled Facilities Grants, home adaptations, loans, and related services. The role is key to helping vulnerable people maintain their independence by providing practical guidance, coordinating adaptations, and managing cases from referral through to completion Salary: 19,657.13 Hours of work: 26 per week Contract: Fixed Term - 31st March 2027 Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.

Role summary You will be the first point of contact for our customers, delivering a professional, responsive, and high-quality service across phone, email, and digital channels. Working as part of a team, you ll manage a wide range of enquiries, including repairs, ensuring timely resolutions while maintaining accurate records. You will play a key role in delivering a positive customer experience, supporting service improvements, and working collaboratively with colleagues and partners to meet customer needs. Location: Epsom, Surrey Salary: £27,760 per annum Hours : 35 hours per week Contract: Fixed term (12-months) Probation period: 6 months Notice period: 1 month Applications close: Wednesday 5 August 2026 Interview date: Wednesday 12 August 2026

Job Introduction Our Vacancy We are looking for an experienced and commercially astute Commercial Lead to join our leadership team. This is a pivotal role responsible for driving commercial performance, ensuring robust financial and contractual controls, and maximising business value across our operations. Reporting to the General Manager, you will work collaboratively with operational, procurement and finance teams, leading a high-performing commercial function that supports business growth, profitability and excellent service delivery. What you'll do As Commercial Lead, you will take ownership of the commercial performance of the business, ensuring effective management of costs, revenue, cash flow and supply chain relationships. You will lead and develop the commercial team, drive a culture of accountability and commercial awareness, and provide strategic support to senior management. Your role will include monitoring financial performance, managing contract compliance, overseeing variations and valuations, supporting tendering activities, and ensuring the business secures its full commercial entitlement while maintaining strong relationships with clients, consultants and suppliers. What You ll Need To succeed in this role, you will bring significant commercial management experience, ideally within a construction, repairs or property services environment. You will have excellent analytical and data interrogation skills, advanced Excel capability, strong contractual knowledge and proven negotiation skills. A Quantity Surveying degree, or equivalent industry experience, is essential. We are looking for a confident leader who can build strong relationships at all levels, develop high-performing teams, resolve challenges collaboratively, and demonstrate a genuine commitment to delivering business results while embodying our values and culture. This is a full time, permanent position working Monday - Friday 8am - 5pm with an annual salary of £60,000. Why Choose Us Annual Salary £60,000 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to £3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Why join us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included, and empowered. Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. If this sounds like we are right for you and you d love to be part of Town & Country, we d like to hear from you. Please apply now by submitting an CV and a short statement explaining why you re the perfect fit for this role. Interviews will be taking place in person on 3rd, 4th and 7th August As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.

Our vacancy The successful candidate will co-ordinate and schedule qualified Operatives for repairs and inspections, manage follow-up actions to ensure appointments are completed successfully, and deliver excellent customer service by ensuring a high standard of support throughout the process. What you'll be doing To schedule jobs for Operative to ensure that a suitably qualified operative is scheduled to every repair or inspection. To undertake such follow up work as required on behalf of the Operative by procedure or instruction to ensure a satisfactory conclusion to the appointment. Be dedicated to ensuring that the organisations customers receive an excellent standard of service. Location: Epsom, Surrey Salary: £27,976 per annum Hours : 40 hours per week Contract: Apprenticeship Probation period: 6 months Notice period: 1 month Applications close: Tuesday 11 August 2026 Interview date: Tuesday 18 August 2026

Our Vacancy We are looking for a Customer Feedback and Information Apprentice to join our Customer Experience Team. This is an exciting opportunity to gain hands-on experience while completing a structured apprenticeship programme, developing valuable skills in complaint handling, investigation, customer communication and service improvement. Working closely with the Customer Feedback and Information Officer and wider team, you will help ensure customer feedback and complaints are managed effectively, fairly and in line with regulatory requirements. This role is ideal for someone who is passionate about delivering excellent customer service, enjoys working with people and wants to contribute to creating positive outcomes for residents while supporting a culture that is respectful, empathetic and inclusive. What you'll do As a Customer Feedback and Information Apprentice, you will support the day-to-day administration and coordination of customer complaints and feedback, helping to ensure every customer receives a professional, empathetic and resolution-focused service. You will assist with monitoring complaint cases, maintaining accurate records, checking correspondence, and communicating with customers by phone and email. Working alongside experienced colleagues, you will develop your ability to investigate complaints, analyse customer feedback, identify service improvement opportunities and understand the regulatory requirements that shape complaints handling. You will also support reporting activities, contribute to audits and quality assurance processes, and work collaboratively with teams across the organisation to ensure residents' voices are heard and used to improve services. Through practical experience, training and coaching, you will build the skills, confidence and knowledge needed for a successful career in customer experience and service delivery. Why join us When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included and empowered. What we offer Salary of 24,479 Business Administration Apprentice Contributory pension scheme up to 10% matched contributions Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Enhanced maternity, paternity, and shared parental leave provision Flexible benefits scheme, including family friendly benefits and access to a discount portal Annual flu vaccinations Please read before applying: You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. Eligibility Criteria: To be eligible for apprenticeship funding you must meet the following eligibility criteria: You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled status in the EUSS, for at least the previous three years (you will be asked to provide evidence of this) You must not hold a qualification at the same level or higher in the same subject You will need to be 18 or older at the start of the apprenticeship If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role. As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.