Brownhills Motorhomes Ltd

2 job(s) at Brownhills Motorhomes Ltd

Brownhills Motorhomes Ltd
Oct 08, 2025
Full time
Brownhills Motorhomes are currently seeking a Mechanical Technician. This is an exciting opportunity to join our successful company. We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite bistro and leisure facilities. We employ around 200 staff at our 13 acre site. Main Responsibilities Working on a range of commercial vehicles that have been adapted as Motorhomes; including Fiat, Ford, Peugeot, Renault, Volkswagen and Mercedes. Tasks will involve the following: Perform routine maintenance, health checks and repairs Carry out mechanical service work; both major and minor Replace brakes, pads, clutches, drive shafts, suspension and shocks Diagnose mechanical issues and provide effective solutions Ensure all work is completed to high standards of quality and safety. Maintain accurate records of repairs and services performed Undertake any required warranty work Stay updated on industry trends and new technologies Requirements An NVQ 3, City & Guilds or equivalent Commercial Vehicle Technician experience and ideally Fiat or Ford qualified Strong diagnostic skills and attention to detail. Ability to work independently as well as part of a team. Excellent communication skills for interacting with customers and colleagues. A full valid driving licence is essential, driving over 3500kg would be an advantage You will have excellent attention to detail a good team spirit that will see you working closely with everyone from the workshop controller and parts department to your fellow technicians. You will be able to manage your time effectively and efficiently in order to meet deadlines. You will have good customer facing skills as you will be required to have face to face and telephone conversations with customers. Hours of work Shift cycle of 4 days on 4 days off; working 6 am to 6pm Additional benefits to you Pension Medical Insurance Life Insurance Staff discount in our on-site Caf and Accessory Shop Free use of on-site swimming pool, sauna, hot tub Uniform provided
Brownhills Motorhomes Ltd
Sep 22, 2025
Full time
Brownhills Motorhomes are currently seeking a Service Reception Administrator to work in a busy department, this is an exciting opportunity to join our successful company. We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite Cafe and leisure facilities. We employ around 200 staff at our 13 acre site. Main Responsibilities You will be working within a forward facing customer related engagement position. Ensuring cohesion between workshop loading and management of customer expectations is paramount. You will be responsible for booking in customers over the phone to have services, repair work completed and additionally fitting any extras to the vehicles. Liaise with Workshop and Administration in order to book service work to be carried out. Engaging with all departments and manufactures within the scope of the warranty requirements. Accurate Reviewing of all manufacturers systems and following claims that need further investigation, or rejections and taking relevant action required. Accurate filing of customer details. Skills Required The successful candidate will be confident with a cheerful nature, punctual and have the ability to meet strict deadlines. You must be polite and courteous and be able to communicate with several manufacturers to enable claims to be completed in accordance with manufacturers guidelines. You must have good IT skills and possess excellent communication skills and a good telephone manner. You will need to have good time management skills, be able to follow specific instruction and manage a busy schedule. Being confident, with the ability to listen and understand the customers requests, whilst being able to communicate and manage the customers expectations is a daily requirement. Hours of Work Monday to Friday; 8.00 am to 5.00 pm Additional benefits to you Private Medical Insurance Life Insurance Pension Free parking Free use of on-site swimming pool, sauna, hot tub Staff discount in our Café and Accessory Shop