DX Group

Area Sales Manager An exciting Area Sales Manager opportunity at DX! Up to £42,900 inclusive of Car Allowance/Company Car - Year 1 OTE £70k+ (uncapped commission) Previous sales experience in the Logistics/Parcels/Freight industry is essential to be considered for the Area Sales Manager role. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us DX is a leading provider of logistics solutions, supporting business and residential customers across the UK and Ireland. With a heritage dating back to 1975, DX has grown into a multi-service logistics business, offering a comprehensive portfolio that includes Freight, Parcel, Fulfilment, Document & Mail, Final Mile and Integrated solutions. Today, DX supports customers across a wide range of sectors, from everyday business distribution through to more specialist, time-critical and high-value logistics requirements. We have a team of hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: Building a close network of contacts with current and prospective customers you will be able to develop and implement market sector sales plans within your own catchment area. In addition, you will be able to contribute to innovative and creative pipeline solutions alongside sales colleagues nationwide. Key Responsibilities: Work with the General Manager & Regional Sales Manager to implement the sales strategy and business plan for the area, making best use of C&D fleet capacity to collect from prospect customers Achieve and exceed sales targets in line with DX growth across all services Define and manage customer prospects to maximise sales growth Work with the DX Bid Management Team, to deliver effective tender responses to specific customer opportunities Demonstrate strong knowledge of the DX Group product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer Submit accurate and timely business forecasts and chair regular sales meetings Use the sales tools in line with the agreed sales process to maintain and develop sales pipeline and customer information Additional information on this role Our sales roles are exciting, challenging and customer focused. You will love this role if you are able to empathise with a wide range of clients, share your drive and energy with others and be comfortable working alone and as part of a team. Benefits: Competitive Rates of Pay Holidays: 25 days + Bank Holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!

An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise. Why DX? We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work. We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career. Role summary: Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues. Key responsibilities: Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts Action all customer queries in line with the required processes and service level agreements Work as part of a team to ensure great customer service delivery - every time Engage proactively with service centres to ensure customer requirements are received and actioned Recognise and deal with queries, requests and problems in line with our customer account requirements Identification and action of escalation issues Undertake any other customer account support duties as required Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!