Job Summary We are seeking a detail-oriented and proactive Logistics Support Specialist to join our team. The successful candidate will play a vital role in managing and optimising supply chain operations, ensuring seamless transportation, warehousing, and inventory management. This position offers an excellent opportunity for individuals with knowledge in logistics, warehousing and process optimisation to contribute to Arvato's efficiency and growth. Duties Involved; Manage customer relationships and act as a primary point of contact for service-related queries. Carrier related queries. Monitor service performance against agreed KPIs and SLAs. Investigate and resolve customer issues efficiently and professionally. Coordinate with operational and support teams to ensure smooth service delivery. Analyse service data and identify opportunities for process improvement. Produce customer reports and communicate performance updates. Support continuous improvement initiatives and customer projects. Your profile Previous experience in customer service, account management, service delivery, or a similar customer-facing role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Problem-solving mindset with keen attention to detail. Good analytical and reporting abilities. Proficiency in Microsoft Office applications, particularly Excel. Experience within logistics, supply chain, or outsourcing environments is advantageous but not essential. What we offer 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice. Employee Discount Scheme through Benefit Hub Free Parking
Jun 30, 2026
Full time
Job Summary We are seeking a detail-oriented and proactive Logistics Support Specialist to join our team. The successful candidate will play a vital role in managing and optimising supply chain operations, ensuring seamless transportation, warehousing, and inventory management. This position offers an excellent opportunity for individuals with knowledge in logistics, warehousing and process optimisation to contribute to Arvato's efficiency and growth. Duties Involved; Manage customer relationships and act as a primary point of contact for service-related queries. Carrier related queries. Monitor service performance against agreed KPIs and SLAs. Investigate and resolve customer issues efficiently and professionally. Coordinate with operational and support teams to ensure smooth service delivery. Analyse service data and identify opportunities for process improvement. Produce customer reports and communicate performance updates. Support continuous improvement initiatives and customer projects. Your profile Previous experience in customer service, account management, service delivery, or a similar customer-facing role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Problem-solving mindset with keen attention to detail. Good analytical and reporting abilities. Proficiency in Microsoft Office applications, particularly Excel. Experience within logistics, supply chain, or outsourcing environments is advantageous but not essential. What we offer 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice. Employee Discount Scheme through Benefit Hub Free Parking
The Inventory Manager will be responsible for planning and managing all inventory-related tasks across the UK warehousing spectrum. This role requires close collaboration with Key Account Managers (KAM) and operations managers to ensure that inventory accuracy is maintained at the forefront of the operational mindset. The ideal candidate will utilize warehouse management systems and data analysis tools to proactively identify inventory opportunities and implement stock accuracy programs. Your Tasks Analyse and identify the root causes of inventory discrepancies and implement effective solutions. Work closely with different departments to follow up on and resolve inventory-related issues through the Quality Management System (QMS). Perform stock adjustments as required to maintain inventory accuracy. Use inventory management software to track stock movements, adjustments, and discrepancies. Produce monthly reports for the site manager and give date lead feedback on deviations both positive and improvement opportunities. Organize the warehouse layout for efficient storage and retrieval. Support the improvement of receiving, storage, and dispatch processes. Balance inventory costs while meeting service level requirements. Implement cycle counts, reconcile discrepancies, and maintain accurate records. Ensure all operations are carried out to ISO9001, ISO13485 standards within the most cost-effective manner Plan the operation to facilitate all movement of goods in line with client expectations Your Profile Understanding of health, safety and welfare obligations Committed to improving current levels of service and performance Knowledge of quality management systems and continuous improvement methodologies preferred. Good numerical skills and record keeping skills Experience of working with computerised systems Proven experience in inventory management or related field. Strong analytical and problem-solving skills with the ability to investigate deviations and develop effective solutions. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Proficiency in Microsoft Office Suite and inventory management software. We Offer 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice to help you Employee Discount Scheme through Benefit Hub Free car parking
Oct 06, 2025
Full time
The Inventory Manager will be responsible for planning and managing all inventory-related tasks across the UK warehousing spectrum. This role requires close collaboration with Key Account Managers (KAM) and operations managers to ensure that inventory accuracy is maintained at the forefront of the operational mindset. The ideal candidate will utilize warehouse management systems and data analysis tools to proactively identify inventory opportunities and implement stock accuracy programs. Your Tasks Analyse and identify the root causes of inventory discrepancies and implement effective solutions. Work closely with different departments to follow up on and resolve inventory-related issues through the Quality Management System (QMS). Perform stock adjustments as required to maintain inventory accuracy. Use inventory management software to track stock movements, adjustments, and discrepancies. Produce monthly reports for the site manager and give date lead feedback on deviations both positive and improvement opportunities. Organize the warehouse layout for efficient storage and retrieval. Support the improvement of receiving, storage, and dispatch processes. Balance inventory costs while meeting service level requirements. Implement cycle counts, reconcile discrepancies, and maintain accurate records. Ensure all operations are carried out to ISO9001, ISO13485 standards within the most cost-effective manner Plan the operation to facilitate all movement of goods in line with client expectations Your Profile Understanding of health, safety and welfare obligations Committed to improving current levels of service and performance Knowledge of quality management systems and continuous improvement methodologies preferred. Good numerical skills and record keeping skills Experience of working with computerised systems Proven experience in inventory management or related field. Strong analytical and problem-solving skills with the ability to investigate deviations and develop effective solutions. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Proficiency in Microsoft Office Suite and inventory management software. We Offer 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice to help you Employee Discount Scheme through Benefit Hub Free car parking
