AJ Bell Business Solutions Limited

We are looking for a Senior UX Researcher at AJ Bell to help shape the future of our D2C (Direct-to-consumer) experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience. Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across our D2C proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making. Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through your expertise and judgement. You will also collaborate with other insight and research specialists across AJ Bell, helping ensure that different perspectives on customer behaviour, needs, and opportunities inform better decisions across the business. This role combines hands-on research delivery with the opportunity to influence thinking, improve understanding of customer needs, and contribute to the continued maturity of UX Research at AJ Bell. Key responsibilities Lead end-to-end UX research across complex or higher-risk problem spaces within our D2C proposition. Translate product, customer, and business challenges into clear and effective research approaches. Design and deliver qualitative and mixed-method research using the most appropriate methods for the context and research objectives. Work closely with Product Managers, UX Designers, and other stakeholders to ensure customer insight meaningfully informs decisions. Support colleagues in planning and conducting research where additional expertise or guidance is beneficial. Communicate research findings clearly and credibly, articulating evidence, implications, risks, opportunities, and trade-offs. Contribute research outputs to our research repository and help build a transparent, reusable understanding of customer needs and behaviours over time. Promote high standards of research quality, ethics, and customer-centred thinking through day-to-day practice and collaboration. About you Significant experience planning and delivering UX research end-to-end within product, service, or digital environments. Strong qualitative research skills, with a proven ability to tackle complex or ambiguous research challenges. Experience selecting and applying appropriate research methods based on the needs of the problem rather than a preferred methodology. Excellent synthesis and storytelling skills, with the ability to translate evidence into clear and actionable insight. Confident working with stakeholders and influencing decisions through customer understanding and evidence. Strong judgement when operating in uncertain, complex, or higher-risk research contexts. Experience working within regulated, complex, or customer-facing industries would be beneficial but is not essential. Familiarity with modern research tools and platforms, including remote research and usability testing solutions. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there s an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Due to growth within our security engineering department we are now looking for a Principal Information Security Engineer to join the team. The role will support the Senior Information Security Engineering Manager by providing technical leadership and oversight across the Information Security Engineering team. This role is responsible for the day-to-day technical execution by our security engineering team, ensuring that project engagements are delivered to a high standard and support activities are dealt with in line with organisational SLAs. You will act as the team s primary technical lead and escalation point, driving efficiency, validating designs, and ensuring that all engineering outputs remain consistent and aligned with the security strategy. The key responsibilities of the role are: Act as the primary technical escalation point for the team, providing hands-on guidance and decision-making for complex technical challenges. Oversee the day-to-day execution of security engineering, ensuring that BAU work is delivered to high standards and that all team SLAs are consistently met. Ensure the quality and consistency of engineering outputs, specifically for project engagements, technical tasks, and documentation, ensuring they align with established security standards. Support the technical delivery of our security tooling roadmap, helping to bridge the gap between high-level strategic objectives and operational outcomes. Work closely with the Information Security Architecture team to validate design concepts, ensuring solutions are robust, scalable, and fit for our enterprise environment. Collaborate with the Information Security Operations team to drive operational efficiency, quality improvements, and the seamless integration of security controls across the estate. Provide technical leadership and mentoring to the engineering team, ensuring they have the support and direction needed to deliver secure, automated, and effective solutions Technical Skills: Demonstrable experience implementing enterprise security platforms Strong hands-on experience with of Microsoft security stack Strong hands-on experience using, managing, and securing diverse end-user compute environments, including Windows, MacOS, Linux, and mobile device platforms. Knowledge/experience working with firewalls and cloud security solutions is highly advantageous Deep understanding of Information Security solutions e.g. email / web gateways, Privileged Account Management (PAM), Identity Governance and Administration (IGA), Security Information and Event Management (SIEM), Endpoint protection Strong understanding and knowledge of Information Security risk management tools and techniques. Awareness of Information Security control standards and frameworks Knowledge/experience working with firewalls and cloud security solutions is highly advantageous. Knowledge/experience working with firewalls is highly advantageous Experience of Cloud security solutions and standards is highly advantageous Hands-on experience with automation and scripting highly desirable Competence: Experience working within recognised Information Security frameworks and best practices such as ISO27001, NIST etc. 5 years experience in an Information Security role gained in a financial services or e-commerce environment is preferred Attained or working towards CISSP certification About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer We offer a competitive package including: Starting holidays of 26 days, increasing to 31 with length of service as well as buy/sell options Matched pension contributions up to 7% Discretionary bonus scheme Free share awards & BAYE scheme Private healthcare options & Health Cash Plan Free onsite gym Ongoing technical training & professional qualification support Hybrid working (minimum 50% Manchester office) For the full list of benefits and more detail about the role, click apply or visit our careers page. Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Agency information This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

We are looking for a motivated and curious Internal Auditor to join our growing team. This is an excellent opportunity to work at the heart of a fast-growing investment platform business, helping to protect our customers, strengthen our control environment, and support the business in achieving its strategy responsibly. What does the job involve? Plan and execute audits across operational, regulator click apply for full job details

Were now looking for a Compliance Business Partner to join our collaborative and high-performing Compliance team. Youll play a vital role in delivering clear, timely and practical regulatory advice to the business, helping us stay on track with our regulatory obligations while supporting our strategic ambitions. This role can be based in either our Manchester or London office, with flexible hybrid click apply for full job details