Tech Mahindra
Ipswich, Suffolk
Job Purpose To provide technical oversight, platform stability, and operational compliance for clients OSS, BSS, Data and Network platforms. This role ensures that active services remain available, secure, and performant while managing legacy vendor estates and driving improvements. Key Responsibilities Platform Stability & Support: Monitoring, troubleshooting, and resolving faults in a 24/7/365 environment. Lifecycle Management: Overseeing the lifecycle of strategic and legacy platforms Governance & Compliance: Ensuring all changes align with ITIL standards, security policies, and SLA requirements. Capacity & Performance: Monitoring the performance of OSS, BSS systems, Data platform and network capacity, licence thresholds, and certificates. Incident Management: Participating in on call rotas to handle major incidents, conducting root cause analysis (RCA), and implementing corrective actions. Documentation: Creating and maintaining technical documentation, playbooks, and end to end operational procedures. Supplier Coordination: Coordinating activities between engineering teams, vendors, and internal stakeholders. Required Skills & Experience Technical Knowledge: Good understanding of OSS, BSS systems, Data platform, Fibre, Ethernet, SOGEA, SOTAP, Copper products, broadband platforms, architecture, and network EMS systems. Networking Fundamentals: Solid understanding of TCP/IP, DNS, DHCP, and protocols such as BGP/OSPF. Operational Mindset: Strong data driven approach to troubleshooting and improving service reliability. Communication: Confident communicator capable of challenging and enforcing governance
Job Purpose To provide technical oversight, platform stability, and operational compliance for clients OSS, BSS, Data and Network platforms. This role ensures that active services remain available, secure, and performant while managing legacy vendor estates and driving improvements. Key Responsibilities Platform Stability & Support: Monitoring, troubleshooting, and resolving faults in a 24/7/365 environment. Lifecycle Management: Overseeing the lifecycle of strategic and legacy platforms Governance & Compliance: Ensuring all changes align with ITIL standards, security policies, and SLA requirements. Capacity & Performance: Monitoring the performance of OSS, BSS systems, Data platform and network capacity, licence thresholds, and certificates. Incident Management: Participating in on call rotas to handle major incidents, conducting root cause analysis (RCA), and implementing corrective actions. Documentation: Creating and maintaining technical documentation, playbooks, and end to end operational procedures. Supplier Coordination: Coordinating activities between engineering teams, vendors, and internal stakeholders. Required Skills & Experience Technical Knowledge: Good understanding of OSS, BSS systems, Data platform, Fibre, Ethernet, SOGEA, SOTAP, Copper products, broadband platforms, architecture, and network EMS systems. Networking Fundamentals: Solid understanding of TCP/IP, DNS, DHCP, and protocols such as BGP/OSPF. Operational Mindset: Strong data driven approach to troubleshooting and improving service reliability. Communication: Confident communicator capable of challenging and enforcing governance
Tech Mahindra
Job Description: Project Manager with S4HANA and ECC implementation experience (Pharma Industry) Seeking an experienced Project Manager to lead S4HANA and Satellite implementations within the pharmaceutical industry, with a strong emphasis on data quality programs, technology development projects, AI-driven solutions, and user interface (UI) advancements. This role requires robust program management expertise, extensive use of Jira for agile project tracking, and the ability to engage diverse stakeholders in a regulated environment. Key Responsibilities Lead and oversee MDM, S4HANA programs supporting pharma business objectives, with a strong focus on data quality enhancement and governance. Manage multiple concurrent projects including data quality initiatives, technical development, AI-driven data solutions, and UI redesign/upgrades. Utilize Jira extensively for agile project management: create and track user stories, sprints, and issues to ensure transparency, accountability, and delivery adherence. Actively engage with leadership at various levels, facilitating alignment of Master Data Management and data quality program objectives with organizational strategy. Lead and moderate weekly cross-functional program meetings to review progress, resolve issues, and drive collaboration among teams. Prepare and present clear, concise status updates during weekly meetings to keep leadership and stakeholders informed on program health, risks, and milestones. Collaborate cross-functionally with business units such as regulatory affairs, quality assurance, supply chain, and IT to align MDM efforts with pharma compliance and operational needs. Oversee end-to-end delivery of data quality programs, ensuring master data accuracy, consistency, and alignment with regulatory standards (FDA, EMA). Drive AI and machine learning pilot projects aimed at enhancing data analytics, cleansing, and predictive maintenance of master data. Manage UI development projects to improve user experience and accessibility of MDM tools and dashboards. Facilitate clear communication and stakeholder engagement, providing regular status updates, risk mitigation plans, and decision support to senior leadership. Develop program metrics and KPIs supported by dashboards to measure progress and impact across MDM initiatives. Foster continuous improvement and innovation, leveraging emerging technologies and best practices in master data management and pharma compliance. Required Skills and Experience Proven project management experience in the pharmaceutical industry with a focus on Master Data Management and data quality programs. Extensive hands-on experience managing Agile projects and teams using Jira for project tracking and collaboration. Knowledge of pharma master data domains including Material, Customer, Vendor, and Finance Master data. Experience managing projects involving AI implementation, data analytics, and UI development within regulated environments. Strong communication skills with the ability to engage and influence stakeholders across business, IT.
Job Description: Project Manager with S4HANA and ECC implementation experience (Pharma Industry) Seeking an experienced Project Manager to lead S4HANA and Satellite implementations within the pharmaceutical industry, with a strong emphasis on data quality programs, technology development projects, AI-driven solutions, and user interface (UI) advancements. This role requires robust program management expertise, extensive use of Jira for agile project tracking, and the ability to engage diverse stakeholders in a regulated environment. Key Responsibilities Lead and oversee MDM, S4HANA programs supporting pharma business objectives, with a strong focus on data quality enhancement and governance. Manage multiple concurrent projects including data quality initiatives, technical development, AI-driven data solutions, and UI redesign/upgrades. Utilize Jira extensively for agile project management: create and track user stories, sprints, and issues to ensure transparency, accountability, and delivery adherence. Actively engage with leadership at various levels, facilitating alignment of Master Data Management and data quality program objectives with organizational strategy. Lead and moderate weekly cross-functional program meetings to review progress, resolve issues, and drive collaboration among teams. Prepare and present clear, concise status updates during weekly meetings to keep leadership and stakeholders informed on program health, risks, and milestones. Collaborate cross-functionally with business units such as regulatory affairs, quality assurance, supply chain, and IT to align MDM efforts with pharma compliance and operational needs. Oversee end-to-end delivery of data quality programs, ensuring master data accuracy, consistency, and alignment with regulatory standards (FDA, EMA). Drive AI and machine learning pilot projects aimed at enhancing data analytics, cleansing, and predictive maintenance of master data. Manage UI development projects to improve user experience and accessibility of MDM tools and dashboards. Facilitate clear communication and stakeholder engagement, providing regular status updates, risk mitigation plans, and decision support to senior leadership. Develop program metrics and KPIs supported by dashboards to measure progress and impact across MDM initiatives. Foster continuous improvement and innovation, leveraging emerging technologies and best practices in master data management and pharma compliance. Required Skills and Experience Proven project management experience in the pharmaceutical industry with a focus on Master Data Management and data quality programs. Extensive hands-on experience managing Agile projects and teams using Jira for project tracking and collaboration. Knowledge of pharma master data domains including Material, Customer, Vendor, and Finance Master data. Experience managing projects involving AI implementation, data analytics, and UI development within regulated environments. Strong communication skills with the ability to engage and influence stakeholders across business, IT.
Tech Mahindra
Bletchley, Buckinghamshire
Role Summary Experienced Functional Consultant responsible for supporting and delivering Temenos Payment Hub (TPH) implementations across domestic, regional, and cross-border payment schemes. The role requires strong payments domain knowledge, practical understanding of ISO 20022 message standards, and the ability to work closely with business, technology, product, and client stakeholders with minimal supervision. The consultant will be expected to translate business requirements into functional solutions, support configuration and validation activities, prepare implementation documentation, and contribute to high-quality delivery across the project lifecycle. Key Responsibilities Lead and support functional activities for Temenos Payment Hub (TPH) implementation, configuration, testing, and rollout. Analyse business requirements related to payment processing, clearing, settlement, exception handling, cut-off management, charges, routing, repair queues, and operational workflows. Work on payment schemes and rails including SWIFT, SEPA Credit Transfer, SEPA Instant, TARGET2/T2, and related clearing interfaces. Apply ISO 20022 message standards including pain, pacs, and camt messages, and support message mapping, validation, and exception analysis. Conduct requirement workshops, functional walkthroughs, solution discussions, and gap analysis sessions with client business and IT stakeholders. Prepare and maintain functional documentation including BSDD, CSDD, FSD, process flows, configuration specifications, test scenarios, and traceability matrices in line with Temenos methodology. Support functional configuration, parameter validation, interface alignment, and coordination with technical teams for build and integration activities. Assist testing teams during system integration testing, user acceptance testing, defect triage, regression testing, and production readiness activities. Manage client interactions, clarify functional queries, support issue resolution, and ensure stakeholder expectations are aligned throughout delivery. Deliver assigned work independently with high quality, proactive ownership, and minimal supervision. Day-to-Day Activities Participate in daily project stand-ups, status calls, defect triage meetings, and client working sessions. Review payment-related business requirements and assess their impact on TPH configuration, interfaces, workflows, and downstream systems. Analyse ISO 20022 payment messages, validate field-level mappings, and investigate message validation or processing exceptions. Work with client SMEs to clarify requirements for payment initiation, clearing, settlement, routing, repair, returns, rejects, recalls, and investigations. Prepare or update functional specifications, configuration notes, process flows, test scenarios, and issue analysis documents. Coordinate with technical, integration, migration, and testing teams to ensure functional requirements are correctly understood and implemented. Support configuration validation by reviewing rules, parameters, queues, schemes, cut-off times, calendars, charges, and routing logic. Assist SIT and UAT teams by explaining expected system behaviour, reviewing test evidence, analysing defects, and supporting retesting. Track open functional queries, risks, assumptions, and dependencies, and follow up with relevant stakeholders for timely closure. Provide regular updates to project leads on progress, issues, blockers, and upcoming deliverables. Required Skills Strong functional knowledge of payments processing across domestic, instant, regional, and cross-border payment flows. Hands-on experience in Temenos Payment Hub (TPH) implementation, configuration support, functional analysis, and testing lifecycle activities. Good understanding of ISO 20022 message structures, usage guidelines, validation rules, and payment message flows. Working knowledge of SWIFT, SEPA SCT, SEPA Instant, TARGET2/T2, payment clearing, settlement, exception handling, and investigations. Ability to prepare clear functional documentation such as BSDD, CSDD, FSD, process flows, test cases, and requirement traceability documents. Strong analytical and problem-solving skills to investigate payment processing issues, defects, and message exceptions. Excellent communication, facilitation, and stakeholder management skills with confidence in client-facing discussions. Ability to work independently, manage priorities, and deliver quality outputs within agreed timelines.
Role Summary Experienced Functional Consultant responsible for supporting and delivering Temenos Payment Hub (TPH) implementations across domestic, regional, and cross-border payment schemes. The role requires strong payments domain knowledge, practical understanding of ISO 20022 message standards, and the ability to work closely with business, technology, product, and client stakeholders with minimal supervision. The consultant will be expected to translate business requirements into functional solutions, support configuration and validation activities, prepare implementation documentation, and contribute to high-quality delivery across the project lifecycle. Key Responsibilities Lead and support functional activities for Temenos Payment Hub (TPH) implementation, configuration, testing, and rollout. Analyse business requirements related to payment processing, clearing, settlement, exception handling, cut-off management, charges, routing, repair queues, and operational workflows. Work on payment schemes and rails including SWIFT, SEPA Credit Transfer, SEPA Instant, TARGET2/T2, and related clearing interfaces. Apply ISO 20022 message standards including pain, pacs, and camt messages, and support message mapping, validation, and exception analysis. Conduct requirement workshops, functional walkthroughs, solution discussions, and gap analysis sessions with client business and IT stakeholders. Prepare and maintain functional documentation including BSDD, CSDD, FSD, process flows, configuration specifications, test scenarios, and traceability matrices in line with Temenos methodology. Support functional configuration, parameter validation, interface alignment, and coordination with technical teams for build and integration activities. Assist testing teams during system integration testing, user acceptance testing, defect triage, regression testing, and production readiness activities. Manage client interactions, clarify functional queries, support issue resolution, and ensure stakeholder expectations are aligned throughout delivery. Deliver assigned work independently with high quality, proactive ownership, and minimal supervision. Day-to-Day Activities Participate in daily project stand-ups, status calls, defect triage meetings, and client working sessions. Review payment-related business requirements and assess their impact on TPH configuration, interfaces, workflows, and downstream systems. Analyse ISO 20022 payment messages, validate field-level mappings, and investigate message validation or processing exceptions. Work with client SMEs to clarify requirements for payment initiation, clearing, settlement, routing, repair, returns, rejects, recalls, and investigations. Prepare or update functional specifications, configuration notes, process flows, test scenarios, and issue analysis documents. Coordinate with technical, integration, migration, and testing teams to ensure functional requirements are correctly understood and implemented. Support configuration validation by reviewing rules, parameters, queues, schemes, cut-off times, calendars, charges, and routing logic. Assist SIT and UAT teams by explaining expected system behaviour, reviewing test evidence, analysing defects, and supporting retesting. Track open functional queries, risks, assumptions, and dependencies, and follow up with relevant stakeholders for timely closure. Provide regular updates to project leads on progress, issues, blockers, and upcoming deliverables. Required Skills Strong functional knowledge of payments processing across domestic, instant, regional, and cross-border payment flows. Hands-on experience in Temenos Payment Hub (TPH) implementation, configuration support, functional analysis, and testing lifecycle activities. Good understanding of ISO 20022 message structures, usage guidelines, validation rules, and payment message flows. Working knowledge of SWIFT, SEPA SCT, SEPA Instant, TARGET2/T2, payment clearing, settlement, exception handling, and investigations. Ability to prepare clear functional documentation such as BSDD, CSDD, FSD, process flows, test cases, and requirement traceability documents. Strong analytical and problem-solving skills to investigate payment processing issues, defects, and message exceptions. Excellent communication, facilitation, and stakeholder management skills with confidence in client-facing discussions. Ability to work independently, manage priorities, and deliver quality outputs within agreed timelines.
