Chase Taylor Recruitment Ltd

IT Support Technician Location: Aldridge Job Overview To support the delivery of effective IT services across the business by providing day-to-day technical support, assisting with system maintenance, equipment setup, and user support. The role will involve contributing to the secure, efficient, and reliable operation of IT systems, following established procedures, and working closely with internal teams to deliver a responsive and customer-focused IT service. Key Responsibilities Provide first-line IT support to users, responding to queries in a timely and professional manner Log, monitor, and manage support requests through to resolution Maintain accurate records of issues, solutions, and recurring problems Assist with routine maintenance and monitoring of IT systems Support software and system updates where required Rebuild, service, and troubleshoot PCs and related IT equipment Ensure software compliance, licensing, and correct usage across systems Maintain accurate hardware and software asset records Assist with installation and configuration of IT equipment, software, and user accounts Support backup systems and data recovery processes Help maintain IT security, confidentiality, and data integrity Assist with IT projects, system upgrades, and improvements Participate in training and development activities to build technical capability Skills & Experience Required Interest in IT and desire to build a career in technical support Basic experience with computer hardware, software, and business applications Understanding of PC components, peripherals, and basic troubleshooting Experience supporting users with IT issues (work, education, or personal projects) desirable Awareness of data security, confidentiality, and compliance standards Ability to follow procedures, work independently, and manage workload effectively Strong communication and customer service skills Ability to support users at all levels in a professional manner Exposure to system installation, device setup, or software configuration beneficial Experience or awareness of manufacturing environments (windows/doors industry) advantageous Any exposure to Window Designer systems would be beneficial Additional Information This role is ideal for someone looking to develop their career in IT support within a structured and fast-paced operational environment, gaining hands-on experience across a wide range of technical systems and business users.

Windows & Doors Trade & Showroom Sales We are seeking an experienced and commercially driven Area Sales Manager to take ownership of the Scotland region, developing and growing sales of premium windows, doors, and glazing systems into trade customers and independent showroom partners. This is a field-based role focused on building long-term, profitable relationships, driving specification-led sales activity, and increasing product visibility across a well-established but growth-focused territory. You will act as the key commercial contact for your region, responsible for both protecting existing business and actively developing new opportunities within the fenestration and building products sector. The Role As Area Sales Manager, you will manage and grow a portfolio of trade accounts, including installers, fabricators, and showroom partners across Scotland. You will be responsible for identifying new business opportunities, converting prospects into long-term customers, and increasing overall market share within your territory. You will actively promote a range of UPVC and aluminium windows, doors, and bifold systems , ensuring customers are fully supported with product knowledge, technical guidance, and commercial solutions that help them win business. Key responsibilities include: Managing and developing existing trade and showroom accounts across Scotland Driving new business growth within the fenestration and glazing sector Promoting UPVC, aluminium windows, doors, and bifold systems Supporting showroom partners with training, product knowledge, and sales tools Identifying and converting new business opportunities within your territory Working closely with internal teams including order processing, customer service, and technical support Managing a structured sales pipeline with accurate forecasting and reporting Delivering regular territory plans and maintaining high levels of field activity Building strong, long-term relationships with trade customers and decision makers This position requires a proactive, self-motivated sales professional who can operate independently across a large geographic area while maintaining strong commercial focus, structure, and consistency in execution.

We are recruiting for a dynamic and creative Marketing Executive to join a leading manufacturer and installer of high-quality windows, doors, and curtain walling systems, supplying innovative and bespoke solutions to the construction sector. This role will be responsible for creating, managing, and publishing content across all company social media platforms. A key part of this role will involve visiting project sites across the Midlands to capture photography and videography of completed installations, as well as supporting broader marketing initiatives, campaigns, and branding strategies. Key Responsibilities Plan, create, and publish engaging content for social media (Instagram, LinkedIn, Facebook, X, etc.). Develop and manage a monthly content calendar aligned with company goals and project timelines. Write compelling copy for posts, blogs, newsletters, case studies, and website updates. Capture high-quality photographs and videos of completed projects onsite for marketing use. Edit images and videos using design software (e.g., Adobe Creative Suite or Canva). Liaise with installation teams and project managers to schedule site visits for content capture. Develop case studies and portfolio content based on completed installations. Support the development and implementation of digital and offline marketing campaigns. Ensure consistency of brand messaging and visual identity across all platforms. Track campaign performance metrics and generate regular marketing reports. Website & SEO Support: Update website content, images, and blogs using CMS (e.g., WordPress). Support the planning and promotion of industry events, trade shows, and customer open days. Key Requirements: Proven experience in a marketing role (ideally in construction, manufacturing, or related sectors). Strong portfolio showcasing previous digital content, campaigns, and photography/videography work. Proficient in social media platforms, content scheduling tools Excellent written and verbal communication skills. Strong photography and video editing skills. Creative mindset with attention to detail and visual quality. Ability to manage multiple projects and meet deadlines. Comfortable working independently and as part of a team. Full UK driving license and willingness to travel to various project sites as needed.

We are recruiting for a business improvement specialist to join a leading manufacturer of upvc and aluminium windows, doors and patio doors; driving improvements and providing ongoing support across the core fabrication and manufacturing processes. This role leads and supports improvement initiatives across cutting, machining, assembly, glazing, finishing, transport and other related operations. You will work closely with production teams to identify opportunities, implement solutions, and deliver measurable performance improvements that align with the business s operational goals. Key Accountabilities (Fabrication Focused): Ensure full compliance with company policies and safe systems of work across all fabrication areas, including cutting, machining, welding, assembly, glazing, packing, and dispatch. Demonstrate a positive, proactive attitude and collaborate effectively with maintenance, production, quality, planning, and other departments to strengthen a unified team culture. Lead and support development and improvement projects aligned with the fabrication operational strategy, making use of A3 problem solving and Obeya methodologies. Challenge existing fabrication practices and apply creative, innovative thinking to solve problems and remove barriers to performance. Support continuous improvement of manufacturing systems and optimise production layouts to improve product flow and reduce bottlenecks. Provide visibility, control, and monitoring of key process parameters across fabrication operations (e.g., weld quality, machine performance, material utilisation, takt time). Drive measurable improvements in OEE (Overall Equipment Effectiveness), scrap reduction, cycle times, product flow, and productivity per FTE (Full Time Equivalent) within window, door, and patio door manufacturing. Ensure KPI targets for Safety, Quality, Delivery, Cost, People, and Environment are consistently met across all fabrication departments. Provide data driven justification and analysis to support the successful delivery of fabrication improvement projects. Communicate project scope, expected benefits, and changes to processes or systems clearly and effectively to all relevant teams. Work closely with colleagues to resolve day to day fabrication process issues, ensuring stability and standardisation. Identify and eliminate wasted time, motion, and cost within manufacturing processes. Produce accurate reports and analysis to demonstrate improvements achieved and highlight further opportunities. Maintain compliance with all organisational policies, management systems, and standard operating procedures, including statutory Health, Safety, Environmental, and Quality requirements. Foster strong, positive working relationships with colleagues and contractors, encouraging a culture of mutual respect and professionalism. Key Experiences and Skills Required: Good practical understanding of business improvement, 5S workplace organisation, visual management, A3 problem solving, project management, lean manufacturing and operations excellence is required. Proven experience in manufacturing operations and performance improvement. Strong understanding of MES systems and production flow optimisation. Ability to lead cross-functional improvement projects and engage stakeholders. Qualifications and Experience Required: Lean Six Sigma Green Belt. Experience within a Business Improvement role previously.

We are recruiting for a well-established aluminium window and door fabrication company based in Tamworth, supplying high-quality products to commercial and residential projects across the region. Due to continued growth, they are looking to recruit an experienced and reliable CNC Operator to join the production team. The Role As a CNC Operator, you will be responsible for programming, setting, and operating CNC machinery to manufacture precision aluminium window and door components to specification. You will play a key role in ensuring products are produced efficiently, accurately, and to the highest quality standards. Day-to-Day Duties Setting and operating CNC machining centres for aluminium profiles Reading and interpreting technical drawings and fabrication manuals Uploading and editing CNC programs where required Measuring and inspecting machined components to ensure accuracy and quality Cutting, drilling, milling, and prepping aluminium sections for fabrication Performing routine machine maintenance and basic troubleshooting Ensuring all work is completed in line with production schedules Maintaining a clean, safe, and organised work area Working closely with the fabrication and assembly teams Adhering to all health and safety procedures at all times Requirements Previous experience operating CNC machinery (experience with aluminium preferred) Ability to read and understand technical drawings Strong attention to detail and commitment to quality Good understanding of manufacturing processes Ability to work independently and as part of a team Reliable, punctual, and safety-conscious

Chase Taylor Recruitment are currently working with a successful window and door company based in Walsall who are looking to recruit an experienced Fenestration Order Processor to join their expanding team. The right candidate will have current experience order processing windows and doors, using software such as Windows Designer/ Business Micros. The role: 1st Look at surveys, input ready to be checked and processed Getting quotes from suppliers for stock Placing orders Gathering information for quotes for jobs Work with finance, sales and installs to achieve different projects Manage and assist in raising purchase orders as well as reviewing completeness of job file to ensure all parts are ordered and delivered on time Assist with admin duties as required Provide excellent customer service The candidate: Must have current/recent experience Order Processing windows and doors Have experience using window software such as, Business Micros/ Window Designer/Evolution Be able to manage own workload Excellent attention to detail Be reliable

We re seeking an experienced Installation Manager to oversee the seamless delivery of high-quality, bespoke windows and doors installations across Southwest London and Surrey. You ll play a pivotal role in ensuring projects are executed on time, within budget, and to rigorous standards, while maintaining exceptional customer satisfaction. Responsibilities Manage the end-to-end installation process for windows and doors, from scheduling to final handover. Lead, mentor, and coordinate fitting teams to maintain craftsmanship and efficiency. Ensure installations comply with the company s standards and the expectations of high-quality, UK-manufactured products Act as the key liaison between clients, showroom staff, surveyors, and installation teams. Conduct site visits to monitor progress and address quality or safety concerns proactively. Prepare and maintain accurate documentation: job logs, schedules, quality checks, and customer feedback. Promote continuous improvement in processes, craftsmanship, and client experience. What We're Looking For Proven experience managing installations of windows and/or doors, ideally in residential or bespoke settings. Strong leadership and organisational abilities, with excellent communication skills. Skilled in coordinating teams, troubleshooting on-site issues, and delivering superb client care. Familiarity with energy-efficient, customizable window and door products such as PVCu, aluminium, composite, sash, or triple-glazed systems would be advantageous Confident working within Conservation Areas or planning-sensitive contexts Full UK driving licence and willingness to travel across regional sites. Why Join This Team Be part of a company with over 40 years of trusted history , deeply rooted in South West London and Surrey, that prides itself on honest advice, customer satisfaction, and UK-manufacturing excellence Uphold an impressive reputation: a 10-year insurance-backed guarantee , high ratings around 9.8 9.83 on Checkatrade, and a base of around 10,000 satisfied customers Join a family-oriented, quality-driven team, many of whom have grown with the business over decades Champion installations that combine functional performance (energy efficiency, security) with aesthetic appeal and superior service at every stage. To find out more about this role, please click 'apply' or contact Guy at Chase Taylor Recruitment and quote reference number MM6314