Order Processor uPVC Windows & Doors Business Micros Window Designer Location: Gravesend, Kent Job Type: Full-Time, Permanent Salary: Competitive (DOE) We are recruiting for an experienced Order Processor to join a successful and expanding uPVC windows and doors manufacturer based in Gravesend, Kent . This is an excellent opportunity for an experienced Window & Door Order Processor , Technical Order Processor , Sales Order Processor or Fenestration Order Processor with previous experience using Business Micros , Window Designer , Evolution or similar fenestration software. The successful candidate will have a strong understanding of uPVC windows and doors , technical specifications, manufacturing processes and survey information, ensuring customer orders are processed accurately from quotation through to production. Key Responsibilities Process customer orders using Business Micros and Window Designer software. Produce accurate manufacturing orders for uPVC windows, doors, composite doors, French doors, bi-fold doors and aluminium products. Interpret technical drawings, survey sheets and customer specifications. Check dimensions, glazing specifications, hardware and product configurations. Review survey information and resolve discrepancies before production. Process amendments and revisions following survey or customer changes. Liaise with customers, surveyors, sales and production teams to resolve technical queries. Ensure all orders meet manufacturing specifications and quality standards. Support production with technical and order-related queries. Maintain accurate order records using Business Micros and internal systems. Coordinate with purchasing and production to meet manufacturing deadlines. Deliver excellent customer service throughout the order process. Skills & Experience Required Previous experience as an Order Processor, Technical Order Processor or Sales Order Processor within the window and door industry. Proven experience using Business Micros and Window Designer software. Strong knowledge of uPVC windows, doors and aluminium glazing systems. Ability to read and interpret technical drawings and survey information. Good understanding of window and door manufacturing processes. Excellent attention to detail and accuracy. Strong organisational and time management skills. Excellent communication skills with customers and internal departments. Competent using Microsoft Office. Ability to manage multiple orders in a fast-paced manufacturing environment. What's on Offer Competitive salary dependent on experience. Full-time, permanent position based in Gravesend, Kent. Friendly and supportive working environment. Opportunity to join a successful and growing manufacturer. Ongoing training and career progression. Immediate interviews available.
Aug 04, 2026
Full time
Order Processor uPVC Windows & Doors Business Micros Window Designer Location: Gravesend, Kent Job Type: Full-Time, Permanent Salary: Competitive (DOE) We are recruiting for an experienced Order Processor to join a successful and expanding uPVC windows and doors manufacturer based in Gravesend, Kent . This is an excellent opportunity for an experienced Window & Door Order Processor , Technical Order Processor , Sales Order Processor or Fenestration Order Processor with previous experience using Business Micros , Window Designer , Evolution or similar fenestration software. The successful candidate will have a strong understanding of uPVC windows and doors , technical specifications, manufacturing processes and survey information, ensuring customer orders are processed accurately from quotation through to production. Key Responsibilities Process customer orders using Business Micros and Window Designer software. Produce accurate manufacturing orders for uPVC windows, doors, composite doors, French doors, bi-fold doors and aluminium products. Interpret technical drawings, survey sheets and customer specifications. Check dimensions, glazing specifications, hardware and product configurations. Review survey information and resolve discrepancies before production. Process amendments and revisions following survey or customer changes. Liaise with customers, surveyors, sales and production teams to resolve technical queries. Ensure all orders meet manufacturing specifications and quality standards. Support production with technical and order-related queries. Maintain accurate order records using Business Micros and internal systems. Coordinate with purchasing and production to meet manufacturing deadlines. Deliver excellent customer service throughout the order process. Skills & Experience Required Previous experience as an Order Processor, Technical Order Processor or Sales Order Processor within the window and door industry. Proven experience using Business Micros and Window Designer software. Strong knowledge of uPVC windows, doors and aluminium glazing systems. Ability to read and interpret technical drawings and survey information. Good understanding of window and door manufacturing processes. Excellent attention to detail and accuracy. Strong organisational and time management skills. Excellent communication skills with customers and internal departments. Competent using Microsoft Office. Ability to manage multiple orders in a fast-paced manufacturing environment. What's on Offer Competitive salary dependent on experience. Full-time, permanent position based in Gravesend, Kent. Friendly and supportive working environment. Opportunity to join a successful and growing manufacturer. Ongoing training and career progression. Immediate interviews available.
Service Engineer / Onsite Support Engineer Location: West Midlands (covering regional sites) Salary: £40,000 - £45,000 DOE Chase Taylor Recruitment are working on behalf of a well-established uPVC conservatory installation company who are looking to recruit an experienced Service Engineer / Onsite Support Engineer to join their team. This is an excellent opportunity for a skilled professional with a strong background in uPVC windows, doors, and conservatory installations, who enjoys providing technical support, fault finding, and delivering high-quality solutions for customers across the West Midlands. The Role: As a Service Engineer, you will be responsible for attending customer sites, diagnosing issues, carrying out repairs, and providing technical support across a range of uPVC products. You will play a key role in maintaining the company s reputation for quality and customer satisfaction. Key Responsibilities: • Attend onsite visits across the West Midlands to investigate and resolve technical issues • Diagnose and repair faults with uPVC windows, doors, and conservatory installations • Carry out adjustments, replacements, and remedial works where required • Provide expert technical support and advice to customers • Identify installation issues and recommend effective solutions • Ensure all work is completed to a high standard and in line with company expectations • Complete service reports and communicate findings back to the wider team • Represent the company professionally when attending customer properties The Ideal Candidate: • Proven experience working with uPVC windows, doors, and conservatories (essential) • Strong knowledge of installation, servicing, adjustments, and repairs • Previous experience in a service engineer, installation engineer, or field-based role • Excellent problem-solving and fault-finding skills • Confident working independently while managing your own schedule • Strong customer service and communication skills • Full UK driving licence required Package: Salary: £40,000 - £45,000 depending on experience Location: Covering the West Midlands Company vehicle and equipment provided Long-term opportunity with an established business If you have hands-on experience within the uPVC windows, doors, and conservatory sector and are looking for your next career move, we would love to hear from you.
Jul 31, 2026
Full time
Service Engineer / Onsite Support Engineer Location: West Midlands (covering regional sites) Salary: £40,000 - £45,000 DOE Chase Taylor Recruitment are working on behalf of a well-established uPVC conservatory installation company who are looking to recruit an experienced Service Engineer / Onsite Support Engineer to join their team. This is an excellent opportunity for a skilled professional with a strong background in uPVC windows, doors, and conservatory installations, who enjoys providing technical support, fault finding, and delivering high-quality solutions for customers across the West Midlands. The Role: As a Service Engineer, you will be responsible for attending customer sites, diagnosing issues, carrying out repairs, and providing technical support across a range of uPVC products. You will play a key role in maintaining the company s reputation for quality and customer satisfaction. Key Responsibilities: • Attend onsite visits across the West Midlands to investigate and resolve technical issues • Diagnose and repair faults with uPVC windows, doors, and conservatory installations • Carry out adjustments, replacements, and remedial works where required • Provide expert technical support and advice to customers • Identify installation issues and recommend effective solutions • Ensure all work is completed to a high standard and in line with company expectations • Complete service reports and communicate findings back to the wider team • Represent the company professionally when attending customer properties The Ideal Candidate: • Proven experience working with uPVC windows, doors, and conservatories (essential) • Strong knowledge of installation, servicing, adjustments, and repairs • Previous experience in a service engineer, installation engineer, or field-based role • Excellent problem-solving and fault-finding skills • Confident working independently while managing your own schedule • Strong customer service and communication skills • Full UK driving licence required Package: Salary: £40,000 - £45,000 depending on experience Location: Covering the West Midlands Company vehicle and equipment provided Long-term opportunity with an established business If you have hands-on experience within the uPVC windows, doors, and conservatory sector and are looking for your next career move, we would love to hear from you.
Order Processor Location: Kent Salary: Competitive (DOE) Order Processor Window and Door Sector - Previous Experience Required An excellent opportunity has arisen for an experienced Order Processor to join a successful and growing business within the uPVC windows and doors industry. This role is ideal for someone with previous experience processing orders from survey through to manufacture, with a strong understanding of uPVC windows and doors, technical drawings, surveying information, and order processing. You will work closely with customers, surveyors, production, and installation teams to ensure all orders are processed accurately and efficiently, helping to deliver projects on time and to the highest standard. Key Responsibilities Process customer orders accurately using industry-specific software and internal systems. Review survey information and technical drawings to ensure manufacturing accuracy. Interpret window and door specifications, dimensions, and product configurations. Ensure all orders are entered correctly and meet customer requirements before production. Liaise with surveyors, production, installation teams, and customers regarding order progress. Resolve technical queries and identify discrepancies prior to manufacture. Amend and update orders where required following survey changes. Work closely with purchasing and production teams to ensure materials are available. Monitor order progress and communicate updates to customers and internal departments. Maintain accurate order documentation and records. Provide technical and order-related support to the sales team. Deliver a high level of customer service throughout the order process. Skills & Experience Required Previous experience as an Order Processor, Technical Order Processor, Project Administrator, or similar role within the window and door industry. Strong knowledge of uPVC windows and doors. Experience reading and interpreting technical drawings and survey information. Previous experience reviewing site surveys and manufacturing specifications. Order processing experience within a manufacturing environment. Excellent organisational and time management skills. Strong communication skills with the ability to liaise confidently with customers and internal teams. High attention to detail and accuracy. Proficient in Microsoft Office and order processing software (Business Micros experience would be advantageous but is not essential). Ability to prioritise workload and manage multiple orders in a fast-paced environment. What's on Offer Competitive salary, dependent on experience. Opportunity to join a well-established and expanding business. Friendly and supportive working environment. Long-term career progression opportunities. Full-time, permanent position. If you have experience processing orders within the uPVC window and door industry and enjoy working in a fast-paced environment where accuracy and customer service are essential, we'd love to hear from you.
Jul 31, 2026
Full time
Order Processor Location: Kent Salary: Competitive (DOE) Order Processor Window and Door Sector - Previous Experience Required An excellent opportunity has arisen for an experienced Order Processor to join a successful and growing business within the uPVC windows and doors industry. This role is ideal for someone with previous experience processing orders from survey through to manufacture, with a strong understanding of uPVC windows and doors, technical drawings, surveying information, and order processing. You will work closely with customers, surveyors, production, and installation teams to ensure all orders are processed accurately and efficiently, helping to deliver projects on time and to the highest standard. Key Responsibilities Process customer orders accurately using industry-specific software and internal systems. Review survey information and technical drawings to ensure manufacturing accuracy. Interpret window and door specifications, dimensions, and product configurations. Ensure all orders are entered correctly and meet customer requirements before production. Liaise with surveyors, production, installation teams, and customers regarding order progress. Resolve technical queries and identify discrepancies prior to manufacture. Amend and update orders where required following survey changes. Work closely with purchasing and production teams to ensure materials are available. Monitor order progress and communicate updates to customers and internal departments. Maintain accurate order documentation and records. Provide technical and order-related support to the sales team. Deliver a high level of customer service throughout the order process. Skills & Experience Required Previous experience as an Order Processor, Technical Order Processor, Project Administrator, or similar role within the window and door industry. Strong knowledge of uPVC windows and doors. Experience reading and interpreting technical drawings and survey information. Previous experience reviewing site surveys and manufacturing specifications. Order processing experience within a manufacturing environment. Excellent organisational and time management skills. Strong communication skills with the ability to liaise confidently with customers and internal teams. High attention to detail and accuracy. Proficient in Microsoft Office and order processing software (Business Micros experience would be advantageous but is not essential). Ability to prioritise workload and manage multiple orders in a fast-paced environment. What's on Offer Competitive salary, dependent on experience. Opportunity to join a well-established and expanding business. Friendly and supportive working environment. Long-term career progression opportunities. Full-time, permanent position. If you have experience processing orders within the uPVC window and door industry and enjoy working in a fast-paced environment where accuracy and customer service are essential, we'd love to hear from you.
Sales Executive Window & Door Industry Location: West Yorkshire Chase Taylor Recruitment are working on behalf of a successful business within the window and door industry who are looking to recruit an experienced Sales Executive to join their growing team. This is an office-based role focused on managing B2C sales enquiries, building strong customer relationships, and guiding homeowners through the purchasing process for high-quality window and door solutions. The role will also involve some travel to customer homes, where you will carry out consultations, understand customer requirements, and support the sales process through to completion. You will be joining a customer-focused business where providing an excellent service and delivering the right solution for each homeowner is key. Key Responsibilities Manage inbound sales enquiries and convert opportunities into successful sales. Build strong relationships with customers throughout the sales journey. Provide product advice and support customers in selecting suitable window and door solutions. Conduct customer visits at residential properties to discuss requirements and provide consultations. Prepare quotations, follow up leads, and negotiate sales opportunities. Work closely with internal teams to ensure a smooth customer experience. Maintain accurate customer records and sales activity. Achieve agreed sales targets and performance objectives. Experience & Skills Previous sales experience within the window, door, fenestration, home improvement, or construction-related industry. Proven experience selling B2C products or services. Strong customer service and relationship-building skills. Confident communicating with homeowners and handling sales consultations. Ability to manage the full sales process from enquiry through to completion. Strong negotiation and influencing skills. Full UK driving licence required due to customer visits. About You You are a confident and motivated sales professional who enjoys working with customers and delivering a high-quality service. You will be comfortable managing sales conversations, understanding customer needs, and providing solutions that add value. This is an excellent opportunity for someone with experience in the window and door sector who wants to join a successful business with the opportunity to make a real impact within a growing sales team.
Jul 31, 2026
Full time
Sales Executive Window & Door Industry Location: West Yorkshire Chase Taylor Recruitment are working on behalf of a successful business within the window and door industry who are looking to recruit an experienced Sales Executive to join their growing team. This is an office-based role focused on managing B2C sales enquiries, building strong customer relationships, and guiding homeowners through the purchasing process for high-quality window and door solutions. The role will also involve some travel to customer homes, where you will carry out consultations, understand customer requirements, and support the sales process through to completion. You will be joining a customer-focused business where providing an excellent service and delivering the right solution for each homeowner is key. Key Responsibilities Manage inbound sales enquiries and convert opportunities into successful sales. Build strong relationships with customers throughout the sales journey. Provide product advice and support customers in selecting suitable window and door solutions. Conduct customer visits at residential properties to discuss requirements and provide consultations. Prepare quotations, follow up leads, and negotiate sales opportunities. Work closely with internal teams to ensure a smooth customer experience. Maintain accurate customer records and sales activity. Achieve agreed sales targets and performance objectives. Experience & Skills Previous sales experience within the window, door, fenestration, home improvement, or construction-related industry. Proven experience selling B2C products or services. Strong customer service and relationship-building skills. Confident communicating with homeowners and handling sales consultations. Ability to manage the full sales process from enquiry through to completion. Strong negotiation and influencing skills. Full UK driving licence required due to customer visits. About You You are a confident and motivated sales professional who enjoys working with customers and delivering a high-quality service. You will be comfortable managing sales conversations, understanding customer needs, and providing solutions that add value. This is an excellent opportunity for someone with experience in the window and door sector who wants to join a successful business with the opportunity to make a real impact within a growing sales team.
Job Title Extrusion Machine Setter / Operator Job Overview We are looking for an experienced Extrusion Machine Setter / Operator to join a manufacturing team. This hands-on role involves setting, operating and maintaining uPVC extrusion machinery to produce high-quality products safely and efficiently. You'll take ownership of machine performance, product quality and production output while supporting continuous improvement and maintaining high health and safety standards. Key Responsibilities Set up, operate and optimise uPVC extrusion machinery to achieve production and quality targets. Monitor machine performance, make adjustments as required and minimise downtime and waste. Carry out in-process quality inspections and maintain accurate production and quality records. Diagnose machine and process faults, complete basic maintenance and support engineering teams when required. Assist with training colleagues, promoting safe working practices and supporting continuous improvement initiatives. Ensure compliance with all health and safety procedures while maintaining high housekeeping standards. Skills & Experience Essential Previous experience as a Machine Setter/Operator within a manufacturing environment. Strong knowledge of machine setting, tooling and extrusion processes. Excellent fault-finding, problem-solving and troubleshooting skills. Ability to work under pressure while maintaining high quality standards. Good communication skills, attention to detail and a proactive approach. Basic IT, literacy and numeracy skills. Desirable Experience within uPVC extrusion manufacturing. Forklift Truck Licence. Manufacturing or engineering qualification.
Jul 31, 2026
Full time
Job Title Extrusion Machine Setter / Operator Job Overview We are looking for an experienced Extrusion Machine Setter / Operator to join a manufacturing team. This hands-on role involves setting, operating and maintaining uPVC extrusion machinery to produce high-quality products safely and efficiently. You'll take ownership of machine performance, product quality and production output while supporting continuous improvement and maintaining high health and safety standards. Key Responsibilities Set up, operate and optimise uPVC extrusion machinery to achieve production and quality targets. Monitor machine performance, make adjustments as required and minimise downtime and waste. Carry out in-process quality inspections and maintain accurate production and quality records. Diagnose machine and process faults, complete basic maintenance and support engineering teams when required. Assist with training colleagues, promoting safe working practices and supporting continuous improvement initiatives. Ensure compliance with all health and safety procedures while maintaining high housekeeping standards. Skills & Experience Essential Previous experience as a Machine Setter/Operator within a manufacturing environment. Strong knowledge of machine setting, tooling and extrusion processes. Excellent fault-finding, problem-solving and troubleshooting skills. Ability to work under pressure while maintaining high quality standards. Good communication skills, attention to detail and a proactive approach. Basic IT, literacy and numeracy skills. Desirable Experience within uPVC extrusion manufacturing. Forklift Truck Licence. Manufacturing or engineering qualification.
Multi-Skilled Engineer (Mechanical & Electrical) Location: Great Barr Job Type: Full-Time Chase Taylor Recruitment are working on behalf of a leading manufacturing business to recruit an experienced Multi-Skilled Engineer with both mechanical and electrical expertise. This is an excellent opportunity for an experienced engineer from an industrial manufacturing environment, ideally with experience in extrusion or plastics manufacturing. The successful candidate will play a key role in maintaining, optimising and continuously improving production equipment to maximise efficiency, reliability and performance. We're looking for someone with a proactive approach, strong fault-finding skills and a passion for continuous improvement. Key Responsibilities Carry out planned, preventative and reactive maintenance across a range of production and plant equipment. Diagnose and repair mechanical and electrical faults to minimise downtime. Support the optimisation and continuous improvement of extrusion lines and associated machinery. Conduct root cause analysis and implement effective corrective actions. Assist with the installation, commissioning and upgrading of production equipment. Identify opportunities to improve machinery performance, reliability and manufacturing processes. Ensure all maintenance work is completed in accordance with health, safety and environmental standards. Work closely with production teams to maximise equipment availability and efficiency. Maintain accurate maintenance records and documentation. Skills & Experience Essential Proven experience as a Multi-Skilled Engineer within a manufacturing or industrial environment. Strong mechanical and electrical fault-finding and diagnostic skills. Experience working with PLCs, motors, drives and electrical control systems. Good understanding of hydraulics, pneumatics and automated machinery. Ability to read and interpret engineering drawings and electrical schematics. Good IT skills, including experience using CMMS or maintenance management systems. Excellent problem-solving skills with a proactive and practical approach. Desirable Experience within extrusion or plastics manufacturing. Knowledge of internal water systems and industrial chiller systems. Understanding of Health, Safety and Environmental (HSE) legislation and best practices. Personal Attributes Positive, proactive and self-motivated. Strong commitment to continuous improvement and innovation. Reliable with an excellent work ethic. Flexible and adaptable within a fast-paced manufacturing environment. Team player with effective communication skills. Keen to develop professionally and contribute to business improvements. What's on Offer Competitive salary (dependent on experience). Ongoing training and career development opportunities. Supportive and collaborative working environment. Comprehensive benefits package.
Jul 31, 2026
Full time
Multi-Skilled Engineer (Mechanical & Electrical) Location: Great Barr Job Type: Full-Time Chase Taylor Recruitment are working on behalf of a leading manufacturing business to recruit an experienced Multi-Skilled Engineer with both mechanical and electrical expertise. This is an excellent opportunity for an experienced engineer from an industrial manufacturing environment, ideally with experience in extrusion or plastics manufacturing. The successful candidate will play a key role in maintaining, optimising and continuously improving production equipment to maximise efficiency, reliability and performance. We're looking for someone with a proactive approach, strong fault-finding skills and a passion for continuous improvement. Key Responsibilities Carry out planned, preventative and reactive maintenance across a range of production and plant equipment. Diagnose and repair mechanical and electrical faults to minimise downtime. Support the optimisation and continuous improvement of extrusion lines and associated machinery. Conduct root cause analysis and implement effective corrective actions. Assist with the installation, commissioning and upgrading of production equipment. Identify opportunities to improve machinery performance, reliability and manufacturing processes. Ensure all maintenance work is completed in accordance with health, safety and environmental standards. Work closely with production teams to maximise equipment availability and efficiency. Maintain accurate maintenance records and documentation. Skills & Experience Essential Proven experience as a Multi-Skilled Engineer within a manufacturing or industrial environment. Strong mechanical and electrical fault-finding and diagnostic skills. Experience working with PLCs, motors, drives and electrical control systems. Good understanding of hydraulics, pneumatics and automated machinery. Ability to read and interpret engineering drawings and electrical schematics. Good IT skills, including experience using CMMS or maintenance management systems. Excellent problem-solving skills with a proactive and practical approach. Desirable Experience within extrusion or plastics manufacturing. Knowledge of internal water systems and industrial chiller systems. Understanding of Health, Safety and Environmental (HSE) legislation and best practices. Personal Attributes Positive, proactive and self-motivated. Strong commitment to continuous improvement and innovation. Reliable with an excellent work ethic. Flexible and adaptable within a fast-paced manufacturing environment. Team player with effective communication skills. Keen to develop professionally and contribute to business improvements. What's on Offer Competitive salary (dependent on experience). Ongoing training and career development opportunities. Supportive and collaborative working environment. Comprehensive benefits package.
Chase Taylor Recruitment is recruiting a Business Development Manager on behalf of a leading joinery and interior fit-out manufacturer. This field-based role will be responsible for driving sales growth, developing key client relationships, and identifying new business opportunities across the North of England. This is an excellent opportunity for a commercially driven individual to develop new business, build strong client relationships, and secure project opportunities across the construction sector. Key Responsibilities Generate and secure new business opportunities. Build relationships with contractors, developers, architects, and consultants. Identify projects at pre-construction, tender, and procurement stages. Manage key accounts and develop repeat business. Work closely with internal teams to support successful project wins. Maintain an active sales pipeline and CRM records. Requirements Experience in a Business Development, Sales, Commercial, or Project Management role within joinery, fit-out, interiors, or construction. Strong understanding of construction procurement and project lifecycles. Excellent communication, negotiation, and relationship-building skills. Full UK Driving Licence. Package Competitive salary + bonus Company car Hybrid working Pension & life insurance 25 days holiday + bank holidays Excellent career progression opportunities To find out more, click Apply or contact Dana at Chase Taylor Recruitment, quoting reference MM6647 .
Jul 31, 2026
Full time
Chase Taylor Recruitment is recruiting a Business Development Manager on behalf of a leading joinery and interior fit-out manufacturer. This field-based role will be responsible for driving sales growth, developing key client relationships, and identifying new business opportunities across the North of England. This is an excellent opportunity for a commercially driven individual to develop new business, build strong client relationships, and secure project opportunities across the construction sector. Key Responsibilities Generate and secure new business opportunities. Build relationships with contractors, developers, architects, and consultants. Identify projects at pre-construction, tender, and procurement stages. Manage key accounts and develop repeat business. Work closely with internal teams to support successful project wins. Maintain an active sales pipeline and CRM records. Requirements Experience in a Business Development, Sales, Commercial, or Project Management role within joinery, fit-out, interiors, or construction. Strong understanding of construction procurement and project lifecycles. Excellent communication, negotiation, and relationship-building skills. Full UK Driving Licence. Package Competitive salary + bonus Company car Hybrid working Pension & life insurance 25 days holiday + bank holidays Excellent career progression opportunities To find out more, click Apply or contact Dana at Chase Taylor Recruitment, quoting reference MM6647 .
Chase Taylor Recruitment Ltd
Durham, County Durham
Chase Taylor Recruitment is recruiting on behalf of our client for an experienced Technical Support Engineer to join a growing operations team within the garage door industry. This is an excellent opportunity for a technically minded professional with strong installation knowledge and a passion for quality, coaching, and continuous improvement. Working across the Newcastle and Durham area, you will provide expert technical support to installers, helping to maintain exceptional installation standards, improve technical performance, and ensure outstanding customer satisfaction. The Role As a Technical Support Engineer, you will play a key role in supporting and developing installers through technical guidance, field training, quality audits, and coaching. You will work closely with operational teams to identify quality improvements, resolve technical issues, and help implement best practice across the region. This field-based role covers the Newcastle and Durham area, providing hands-on technical support, training, and quality guidance to installers. Key Responsibilities Technical Support & Quality Provide technical support via a Quality & Technical Help Line on a rota with fellow engineers. Deliver on-site field training, coaching, and quality audits for installers. Carry out Root Cause Analysis (RCA) on product faults and installation issues to identify long-term solutions. Attend internal quality and technical review meetings to coordinate field issues and improvements. Support installers with complex installations and challenging remedial projects. Training & Development Assist in developing and delivering high-quality technical and installation training programmes. Mentor and support new installers throughout their onboarding journey. Assess, coach, and sign off installers' technical competence following their training period. Support the development of online training content covering new products, components, and installation techniques. Contribute to the creation and continuous improvement of field operating procedures and best practice documentation. Quality & Continuous Improvement Promote and maintain high standards of health, safety, and installation quality. Conduct quality audits within customer aftercare services, providing constructive coaching where improvements are required. Work collaboratively with installers and manufacturing teams to improve technical standards and installation quality across the business. About You To be successful in this role, you will have: Strong knowledge of door products, components, and assembly materials. Experience of installation processes, fault finding, and technical troubleshooting. Previous experience providing remote technical support. Experience coaching, mentoring, or training installation teams. Experience conducting quality audits or inspections. Excellent communication and problem-solving skills. A proactive, self-motivated approach with the ability to work independently. A collaborative team-focused attitude with a strong customer focus. A full UK driving licence. What's on Offer Salary of 37,000 plus bonus. Company vehicle or car allowance. Fuel Card Ongoing training and professional development. A varied and rewarding field-based role where you can make a real impact. The opportunity to work with a well-established and growing organisation committed to quality and continuous improvement. Genuine opportunities for career progression and development within the company. If you're an experienced Technical Support Engineer, Installation Engineer, or Technical Trainer with a background in doors or building products, we'd love to hear from you. Apply today or contact Dana at Chase Taylor Recruitment, quoting reference MM6672
Jul 30, 2026
Full time
Chase Taylor Recruitment is recruiting on behalf of our client for an experienced Technical Support Engineer to join a growing operations team within the garage door industry. This is an excellent opportunity for a technically minded professional with strong installation knowledge and a passion for quality, coaching, and continuous improvement. Working across the Newcastle and Durham area, you will provide expert technical support to installers, helping to maintain exceptional installation standards, improve technical performance, and ensure outstanding customer satisfaction. The Role As a Technical Support Engineer, you will play a key role in supporting and developing installers through technical guidance, field training, quality audits, and coaching. You will work closely with operational teams to identify quality improvements, resolve technical issues, and help implement best practice across the region. This field-based role covers the Newcastle and Durham area, providing hands-on technical support, training, and quality guidance to installers. Key Responsibilities Technical Support & Quality Provide technical support via a Quality & Technical Help Line on a rota with fellow engineers. Deliver on-site field training, coaching, and quality audits for installers. Carry out Root Cause Analysis (RCA) on product faults and installation issues to identify long-term solutions. Attend internal quality and technical review meetings to coordinate field issues and improvements. Support installers with complex installations and challenging remedial projects. Training & Development Assist in developing and delivering high-quality technical and installation training programmes. Mentor and support new installers throughout their onboarding journey. Assess, coach, and sign off installers' technical competence following their training period. Support the development of online training content covering new products, components, and installation techniques. Contribute to the creation and continuous improvement of field operating procedures and best practice documentation. Quality & Continuous Improvement Promote and maintain high standards of health, safety, and installation quality. Conduct quality audits within customer aftercare services, providing constructive coaching where improvements are required. Work collaboratively with installers and manufacturing teams to improve technical standards and installation quality across the business. About You To be successful in this role, you will have: Strong knowledge of door products, components, and assembly materials. Experience of installation processes, fault finding, and technical troubleshooting. Previous experience providing remote technical support. Experience coaching, mentoring, or training installation teams. Experience conducting quality audits or inspections. Excellent communication and problem-solving skills. A proactive, self-motivated approach with the ability to work independently. A collaborative team-focused attitude with a strong customer focus. A full UK driving licence. What's on Offer Salary of 37,000 plus bonus. Company vehicle or car allowance. Fuel Card Ongoing training and professional development. A varied and rewarding field-based role where you can make a real impact. The opportunity to work with a well-established and growing organisation committed to quality and continuous improvement. Genuine opportunities for career progression and development within the company. If you're an experienced Technical Support Engineer, Installation Engineer, or Technical Trainer with a background in doors or building products, we'd love to hear from you. Apply today or contact Dana at Chase Taylor Recruitment, quoting reference MM6672
Chase Taylor Recruitment Ltd
Walsall, Staffordshire
Chase Taylor Recruitment are currently working with a successful window and door company based in Walsall who are looking to recruit an experienced Fenestration Order Processor to join their expanding team. The right candidate will have current experience order processing windows and doors, using software such as Windows Designer/ Business Micros. The role: 1st Look at surveys, input ready to be checked and processed Getting quotes from suppliers for stock Placing orders Gathering information for quotes for jobs Work with finance, sales and installs to achieve different projects Manage and assist in raising purchase orders as well as reviewing completeness of job file to ensure all parts are ordered and delivered on time Assist with admin duties as required Provide excellent customer service The candidate: Must have current/recent experience Order Processing windows and doors Have experience using window software such as, Business Micros/ Window Designer/Evolution Be able to manage own workload Excellent attention to detail Be reliable
Oct 02, 2025
Full time
Chase Taylor Recruitment are currently working with a successful window and door company based in Walsall who are looking to recruit an experienced Fenestration Order Processor to join their expanding team. The right candidate will have current experience order processing windows and doors, using software such as Windows Designer/ Business Micros. The role: 1st Look at surveys, input ready to be checked and processed Getting quotes from suppliers for stock Placing orders Gathering information for quotes for jobs Work with finance, sales and installs to achieve different projects Manage and assist in raising purchase orders as well as reviewing completeness of job file to ensure all parts are ordered and delivered on time Assist with admin duties as required Provide excellent customer service The candidate: Must have current/recent experience Order Processing windows and doors Have experience using window software such as, Business Micros/ Window Designer/Evolution Be able to manage own workload Excellent attention to detail Be reliable
We re seeking an experienced Installation Manager to oversee the seamless delivery of high-quality, bespoke windows and doors installations across Southwest London and Surrey. You ll play a pivotal role in ensuring projects are executed on time, within budget, and to rigorous standards, while maintaining exceptional customer satisfaction. Responsibilities Manage the end-to-end installation process for windows and doors, from scheduling to final handover. Lead, mentor, and coordinate fitting teams to maintain craftsmanship and efficiency. Ensure installations comply with the company s standards and the expectations of high-quality, UK-manufactured products Act as the key liaison between clients, showroom staff, surveyors, and installation teams. Conduct site visits to monitor progress and address quality or safety concerns proactively. Prepare and maintain accurate documentation: job logs, schedules, quality checks, and customer feedback. Promote continuous improvement in processes, craftsmanship, and client experience. What We're Looking For Proven experience managing installations of windows and/or doors, ideally in residential or bespoke settings. Strong leadership and organisational abilities, with excellent communication skills. Skilled in coordinating teams, troubleshooting on-site issues, and delivering superb client care. Familiarity with energy-efficient, customizable window and door products such as PVCu, aluminium, composite, sash, or triple-glazed systems would be advantageous Confident working within Conservation Areas or planning-sensitive contexts Full UK driving licence and willingness to travel across regional sites. Why Join This Team Be part of a company with over 40 years of trusted history , deeply rooted in South West London and Surrey, that prides itself on honest advice, customer satisfaction, and UK-manufacturing excellence Uphold an impressive reputation: a 10-year insurance-backed guarantee , high ratings around 9.8 9.83 on Checkatrade, and a base of around 10,000 satisfied customers Join a family-oriented, quality-driven team, many of whom have grown with the business over decades Champion installations that combine functional performance (energy efficiency, security) with aesthetic appeal and superior service at every stage. To find out more about this role, please click 'apply' or contact Guy at Chase Taylor Recruitment and quote reference number MM6314
Sep 24, 2025
Full time
We re seeking an experienced Installation Manager to oversee the seamless delivery of high-quality, bespoke windows and doors installations across Southwest London and Surrey. You ll play a pivotal role in ensuring projects are executed on time, within budget, and to rigorous standards, while maintaining exceptional customer satisfaction. Responsibilities Manage the end-to-end installation process for windows and doors, from scheduling to final handover. Lead, mentor, and coordinate fitting teams to maintain craftsmanship and efficiency. Ensure installations comply with the company s standards and the expectations of high-quality, UK-manufactured products Act as the key liaison between clients, showroom staff, surveyors, and installation teams. Conduct site visits to monitor progress and address quality or safety concerns proactively. Prepare and maintain accurate documentation: job logs, schedules, quality checks, and customer feedback. Promote continuous improvement in processes, craftsmanship, and client experience. What We're Looking For Proven experience managing installations of windows and/or doors, ideally in residential or bespoke settings. Strong leadership and organisational abilities, with excellent communication skills. Skilled in coordinating teams, troubleshooting on-site issues, and delivering superb client care. Familiarity with energy-efficient, customizable window and door products such as PVCu, aluminium, composite, sash, or triple-glazed systems would be advantageous Confident working within Conservation Areas or planning-sensitive contexts Full UK driving licence and willingness to travel across regional sites. Why Join This Team Be part of a company with over 40 years of trusted history , deeply rooted in South West London and Surrey, that prides itself on honest advice, customer satisfaction, and UK-manufacturing excellence Uphold an impressive reputation: a 10-year insurance-backed guarantee , high ratings around 9.8 9.83 on Checkatrade, and a base of around 10,000 satisfied customers Join a family-oriented, quality-driven team, many of whom have grown with the business over decades Champion installations that combine functional performance (energy efficiency, security) with aesthetic appeal and superior service at every stage. To find out more about this role, please click 'apply' or contact Guy at Chase Taylor Recruitment and quote reference number MM6314
