Applause IT Recruitment Ltd

Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.

Technical Manager - MSP Services Salary: 45,000 - 65,000 per annum, dependent on experience Contract Type: Permanent, Full-Time Overview An exciting opportunity has arisen for an experienced Technical Manager to join a well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys combining hands-on technical expertise with team management and strategic input. The Role As the Technical Manager , you will: Lead, mentor, and develop the Technical Support and Technical Projects teams. Act as the senior technical escalation point for complex IT issues. Manage team workloads and ensure SLAs and project deadlines are met. Drive operational efficiency through continuous improvement initiatives. Build strong client relationships and represent the technical team in meetings. Collaborate closely with Operations, Sales, and Account Management to align service delivery with business goals. Contribute to the ongoing development of internal processes, tools, and service standards. Skills and Experience Required Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP). Strong technical knowledge across Microsoft 365, Azure, networking, virtualisation, and RMM/PSA tools. Experience managing or overseeing an IT support desk and/or technical project team. Excellent communication and client-facing skills. Demonstrable experience improving operational processes and service efficiency. Desirable Skills ITIL, PRINCE2, or other management/technical certifications. Experience with ConnectWise, Autotask, or similar MSP software. Awareness of cybersecurity best practices within managed service environments. If you're an experienced Technical Manager looking to take ownership of technical operations and help drive growth and efficiency within a successful MSP, we'd love to hear from you.

Project Lead - Software & Embedded Systems 45000 - 50000 + Great Benefits Manchester, Northwest. Hybrid working available. 3 days on site, 2 at home Applause IT are working with an established global security product vendor, seeking a highly motivated and experienced Project Lead (Project Manager) to drive the successful delivery of multiple concurrent software and embedded electronics projects from concept through to market launch. This role is pivotal in coordinating cross-functional teams, managing project timelines, and ensuring alignment with business objectives. The ideal candidate will possess a proven experience in software and / or embedded project management. Your responsibilities will include overseeing PI planning, managing project phase gates, and ensuring that internal processes support efficient and scalable delivery. Key Responsibilities Project Leadership Lead end-to-end project execution across software and embedded hardware domains. Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders. Develop detailed project plans, schedules, budgets, and resource allocations. Monitor and report on project progress, risks, and issues, ensuring timely resolution and escalation where necessary. Facilitate Agile ceremonies including PI Planning, Sprint Reviews, and Retrospectives. Manage phase gate reviews and ensure compliance with internal development processes. Team Leadership Coordinate cross-functional teams including software engineers, embedded developers, QA, hardware engineers, and external partners. Foster a collaborative and high-performance team culture. Provide mentorship and guidance to junior team members. Stakeholder Engagement Act as the primary point of contact for internal and external stakeholders. Communicate project status, risks, and dependencies clearly and effectively. Manage customer expectations and ensure alignment with business objectives. Process Improvement Champion agile and lean methodologies where appropriate. Identify opportunities for process optimisation and implement best practices in project delivery. About You Educated to GCSE level or equivalent. Recognised qualification such as PMP, Certified Scrum Master or SAFe Agilist. 5+ years' experience in project management, preferably in software or embedded systems. Proven track record of leading cross-functional teams through full product lifecycle. Strong experience with hardware-software integration and managing dependencies. Proficiency in tools such as JIRA, Confluence, MS Project or Azure DevOps (nice to have/can train). Familiarity with Agile, Scrum, and Scaled Agile Framework (SAFe). Ability to manage projects using hybrid methodologies (Agile + Phase Gate). Experience in PI Planning, Sprint Planning, Retrospectives, and Release Management. Understanding of stage-gate models for product development. Benefits Competitive salary. 25 days annual leave plus 8 bank holidays (increasing with service). Christmas shutdown. Modern working environment. Training and development opportunities. Annual events calendar including charity and wellbeing days. 4x life assurance. Employee wellbeing portal, including Smart Health with 24/7 online GP access. Free eye tests and flu vaccines. Employee of the Month Awards. Long service awards. Company social events. Bonus/commission schemes. Salary sacrifice pension scheme. Perkbox membership. Send CV now to find out more

Technical Consultant 60,000 + 5,000 Car Allowance - Pre-Sales - Cloud, Cyber, Microsoft Are you a Technical Consultant with a background in pre-sales or solution design within the MSP space? This is a fantastic opportunity to join a fast-growing and award-winning IT services provider, delivering innovative cloud, security, voice, and managed IT solutions to a wide client base. With a base salary of 60,000 + 5,000 car allowance , this role is ideal for someone who enjoys working closely with clients and sales teams to deliver technical solutions that solve real business challenges. The Role As a Technical Consultant , you'll play a key pre-sales role - supporting the sales team by scoping and designing IT solutions that span: Managed IT services Microsoft 365 and Azure Networking and infrastructure Cyber security Unified communications / voice You'll engage directly with both new and existing customers, running discovery sessions, presenting demos, and advising on the right mix of technologies to drive ROI and business value. Key Responsibilities Partner with sales to understand client needs and shape technical solutions Lead technical discovery meetings and translate requirements into scalable solutions Design and present IT solutions tailored to business and technical needs Deliver compelling demos and proposals to both technical and non-technical audiences Act as a trusted advisor to clients, supporting C-suite engagement and relationship building Stay up to date with vendor tech (Microsoft, Sophos, Cisco, etc.) and industry trends What We're Looking For Essential: Background in pre-sales, technical consulting, or solution design Experience within an MSP or IT service provider environment Strong knowledge of Microsoft 365, Azure, networking, cyber security, and unified comms Confident communicator, comfortable with C-level engagement and technical demos Commercial awareness and ability to align solutions to client budgets and compliance Desirable: Certifications from vendors such as Microsoft, Cisco, CompTIA, Sophos Experience in project delivery or consulting prior to moving into pre-sales Understanding of MSP models including SLAs, recurring revenue, and professional services Location & Travel This is a field-based role with travel to client sites, requiring flexibility and excellent stakeholder management skills. You will also regularly liaise with internal teams across the UK. If you're an experienced Technical Consultant who thrives in a pre-sales environment and is passionate about helping clients unlock value through technology, click apply now to find out more.

Technical Consultant 60,000 + 5,000 Car Allowance - Pre-Sales - Cloud, Cyber, Microsoft Milton Keynes - Hybrid Are you a Technical Consultant with a background in pre-sales or solution design within the MSP space? This is a fantastic opportunity to join a fast-growing and award-winning IT services provider, delivering innovative cloud, security, voice, and managed IT solutions to a wide client base. With a base salary of 60,000 + 5,000 car allowance , this role is ideal for someone who enjoys working closely with clients and sales teams to deliver technical solutions that solve real business challenges. The Role As a Technical Consultant , you'll play a key pre-sales role - supporting the sales team by scoping and designing IT solutions that span: Managed IT services Microsoft 365 and Azure Networking and infrastructure Cyber security Unified communications / voice You'll engage directly with both new and existing customers, running discovery sessions, presenting demos, and advising on the right mix of technologies to drive ROI and business value. Key Responsibilities Partner with sales to understand client needs and shape technical solutions Lead technical discovery meetings and translate requirements into scalable solutions Design and present IT solutions tailored to business and technical needs Deliver compelling demos and proposals to both technical and non-technical audiences Act as a trusted advisor to clients, supporting C-suite engagement and relationship building Stay up to date with vendor tech (Microsoft, Sophos, Cisco, etc.) and industry trends What We're Looking For Essential: Background in pre-sales, technical consulting, or solution design Experience within an MSP or IT service provider environment Strong knowledge of Microsoft 365, Azure, networking, cyber security, and unified comms Confident communicator, comfortable with C-level engagement and technical demos Commercial awareness and ability to align solutions to client budgets and compliance Desirable: Certifications from vendors such as Microsoft, Cisco, CompTIA, Sophos Experience in project delivery or consulting prior to moving into pre-sales Understanding of MSP models including SLAs, recurring revenue, and professional services Location & Travel This is a field-based role with travel to client sites, requiring flexibility and excellent stakeholder management skills. You will also regularly liaise with internal teams across the UK. If you're an experienced Technical Consultant who thrives in a pre-sales environment and is passionate about helping clients unlock value through technology, click apply now to find out more.

Project Engineer - MSP, Windows, Infrastructure Projects Birmingham - 35,000 - 45,000 + Benefits Are you an experienced IT Engineer with a strong background in technical installations and client-facing project work within an MSP environment? This is an excellent opportunity for a Project Engineer to join a growing managed service provider delivering cutting-edge infrastructure solutions across the West Midlands and beyond. As a Project Engineer , you'll be responsible for delivering and implementing technical projects for clients, including onsite installations of servers, firewalls, networking equipment, Wi-Fi, workstations, and cloud-based systems. You will work across multiple customer sites to scope, deliver, and complete projects while maintaining strong communication with clients and internal teams. As a Project Engineer, your key responsibilities will include: Leading and delivering IT infrastructure projects across client sites, including the installation of servers, firewalls, Wi-Fi networks, and workstations. Managing and executing cloud migration projects and managed services deployments. Collaborating with internal teams and clients to scope and design technical solutions. Providing onsite technical implementation and troubleshooting during project phases. Maintaining accurate project documentation and ensuring successful handovers to the support team. Acting as a technical escalation point during complex deployments. The ideal Project Engineer will have experience with: A background working in a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft technologies including Windows Server (Apply online only , Windows 10/11, Active Directory, and Office 365. Virtualisation technologies such as VMware ESXi 7.0 and Hyper-V. Backup and recovery tools, ideally Veeam Backup & Replication. Networking fundamentals and experience configuring firewalls and wireless solutions. Experience handling multiple client-facing projects simultaneously, with excellent organisational and communication skills. A proactive approach to problem-solving and delivering technical solutions. You must hold a full UK driving licence and be willing to travel to client sites when required. If you're looking to take the next step in your IT career by joining a fast-paced MSP delivering hands-on technical projects, click apply now to find out more.

Role: Slots Developer Location: Remote Our client, a leading and innovative force in the iGaming industry, is seeking a highly skilled and experienced Slot Mathematician to join their dynamic team. This is a fantastic opportunity to play a pivotal role in creating the engaging and entertaining math models that drive world-class slot games. In this role, you will be the mathematical engine behind our client's most exciting projects, working to create the best gaming experience for a global player base. You will collaborate with a talented team of developers and designers to push the boundaries of slot game functionality and innovation. Key Responsibilities: Design, develop, and validate sophisticated mathematical models for new and engaging slot games. Provide detailed analysis and explanations of your models to game designers, engineers, and other stakeholders. Collaborate with simulation developers to test, simulate, and sign off on models to ensure they perform as intended. Troubleshoot and provide technical guidance on the implementation of mathematical models with the engineering team. Work closely with the Game Producer to explore innovative game features and optimize the player experience. Manage multiple projects concurrently in a fast-paced, rapid-development environment. Meticulously test mathematical outcomes using Excel and programming to assure the highest quality and compliance standards. Who You Are (The Must-Haves): A minimum of 2 years of demonstrable experience working as a Slot Mathematician or Slot Maths Developer. At least 2 years of hands-on development experience in C#. A relevant university degree in Mathematics, Statistics, or a closely related discipline. A profound and demonstrable understanding of probability theory and its application to gaming. A proactive self-starter with the ability to work independently and take ownership of projects. Excellent analytical, problem-resolution, and technical decision-making abilities. Outstanding communication skills, with experience working as a core member of an internationally based team. A genuine passion for technology and a desire to remain at the forefront of the latest industry skills and trends. Desirable Skills (The Nice-to-Haves): Experience with CUDA or OpenCL. Database development experience. Familiarity with the pixi.js framework. This role is perfect for a detail-oriented professional who thrives under pressure and understands the importance of accuracy. You will be joining a team of dedicated and hard-working professionals where your contribution will be valued and have a direct impact on the product. How to Apply: If you are a talented Slot Developer looking for your next challenge, we would love to hear from you. Click "Apply" below or submit your application, including your CV, to (url removed)

Role: Lead PHP Developer Location: Huddersfield - Office-based (Hybrid considered) Salary: 55,000 - 65,000 + Benefits Hours: Monday-Friday, 08:30-17:00 (Flexibility required) Are you an experienced Lead PHP Developer with strong Magento and PHP/Laravel expertise? Ready to take ownership of a mission-critical eCommerce platform and lead from the front? We're seeking a Lead PHP Developer (Magento) to drive best practices, deliver clean, scalable code, and lead a growing team of developers. You'll play a vital role in an environment where downtime is not an option - leading stand-ups, mentoring colleagues, and ensuring smooth delivery from both UK-based and offshore teams. What You'll Be Doing: Develop and optimise full-stack code across PHP/Laravel and Magento Own core platform areas and ensure high performance and scalability Lead daily stand-ups and help unblock developers in real-time Review code, set quality standards, and guide team growth Liaise with offshore developers to align delivery goals Work across AWS, Azure, or DigitalOcean environments Support MySQL and Microsoft SQL Server tuning and optimisation What You'll Need: Strong full-stack development experience, ideally in ecommerce Expert-level PHP and Laravel, with proven Magento experience MySQL & Microsoft SQL Server skills Experience in CI/CD, Git, and agile delivery environments Leadership experience: mentoring, code reviews, team stand-ups Solid understanding of cloud platforms (AWS, Azure, etc.) Desirable Extras: Vue.js, React, or similar frontend frameworks Docker and containerisation experience Third-party integrations and ecommerce workflow knowledge Familiarity with DevOps and monitoring tools What's In It for You? Competitive salary and loyalty bonus Enhanced maternity and paternity benefits Casual dress and employee discount scheme Cycle to work scheme, health & wellbeing support Free parking, company events, and a supportive team If you're ready to shape technical delivery and influence an evolving ecommerce platform, click apply now .

Sales Specialist / Business Development Manager - Microsoft Cloud Location: Home-Based / Field-Based (within reasonable reach of Manchester, London or Birmingham for anchor days ) Salary: 65,000 - 75,000 basic + Double OTE , 5,000 car allowance, and full benefits package Are you an ambitious Microsoft Cloud Sales Specialist ready to take the next step in your career? Applause IT can offer this fantastic opportunity to join our client - one of the largest Managed Service Providers (MSPs) in the UK , where you'll be driving the adoption of cutting-edge Microsoft Cloud solutions across both private and public sector clients. This is a mainly home-based role , with client visits in the field and occasional travel to anchor days and sales meetings in Manchester, London, or Birmingham . You'll act as a trusted advisor, supporting organisations with their digital transformation journey through Microsoft 365, Azure, AI, and modern workplace solutions. You'll take ownership of the full sales cycle - identifying opportunities, consulting with customers, creating tailored solutions, and closing high-value contracts - while leveraging your technical and commercial expertise in the Microsoft Cloud ecosystem. Key Responsibilities Act as a subject matter expert on Microsoft Cloud solutions (Microsoft 365, Azure, modern workplace). Support customers with infrastructure, data, and application modernisation programmes . Drive conversations around AI and Microsoft Fabric initiatives . Secure partner support and funding from Microsoft and other vendors. Collaborate with sales, marketing, and transformation teams to identify and progress opportunities. Understand customer business objectives and present tailored solutions. Deliver confident, persuasive presentations to stakeholders including at C-Suite level. Consistently achieve targets with accurate forecasting and pipeline management. Maintain and develop relevant vendor certifications. About You We're looking for a proven Microsoft Cloud sales professional who is commercially driven, consultative, and able to engage at board level. Essential experience: Expertise in Microsoft 365, Microsoft Azure, Azure Migrate, Reserved Instances, Savings Plans, CAF, AMM, ECIF, Azure Accelerate, and 365 FastTrack. Experience with app, data, and infrastructure modernisation . Familiarity with AI and data use cases within Azure . Track record of exceeding sales targets within the UK Microsoft Cloud marketplace. Strong experience in negotiating and closing Microsoft subscription contracts (CSP, EA, etc.). Excellent presentation, communication, and relationship-building skills at senior stakeholder level. Desirable: Knowledge of AWS and GCP offerings. Experience working with indirect CSP providers. Familiarity with complementary vendors, Hubspot, Dealhub, and Copilot. Salary, Package & Benefits 65,000 - 75,000 basic salary Double OTE - realistic and achievable 5,000 car allowance Full benefits package including: Hybrid working model - home-based with client visits and anchor days in Manchester, London, or Birmingham Generous annual leave (25 days, rising to 28 with service) Private medical cover and discounted health plans Virtual GP access and employee assistance programme Eye care scheme Dedicated wellbeing team to support your development and work-life balance How to Apply If you're a motivated Microsoft Cloud sales expert looking to join one of the UK's leading MSPs and take advantage of this outstanding opportunity and package, click Apply Now and upload your CV along with a brief cover letter.

Application Developer - C# .Net / Blazor / Azure Applause IT is recruiting an Application Developer on behalf of a long-standing, global market leader in the IT services sector. With over 30 years at the forefront of their industry, this organisation partners with some of the world's biggest and most prestigious companies. This is a fantastic opportunity for an experienced developer to join a growing applications team, working on new functionality, performance improvements, and best-practice code delivery across business-critical systems. The Role: Designing, building, and delivering new functionality, system interfaces, and reporting tools. Diagnosing and resolving application issues, ensuring smooth day-to-day operation. Refactoring code to reduce technical debt and improve performance. Collaborating with business analysts, SMEs, and delivery teams to define and refine requirements. Providing accurate development estimates and balancing short and long-term deliverables. Testing and documenting code to deliver 'right first time' solutions. The Ideal Candidate: 3+ years' experience in application development or a similar role. Strong hands-on skills in C# .Net, MS Blazor, and Entity Framework . Good knowledge of Azure services such as ADF, ASB, and Logic Apps. Experience with server management, patching, and maintenance. Familiarity with Git or other version control systems. A strong communicator, detail-oriented, and highly organised. Self-sufficient, adaptable, and passionate about technology. What's on Offer: Competitive salary and benefits package. Opportunity to work with a global brand in a growing sector. Career progression and professional development opportunities. A collaborative and supportive team environment. If you're a passionate Application Developer looking for your next big career move, click Apply Now or contact Applause IT today for more information.

Enterprise Business Development Manager IT Managed Services Sales Remote / Mobile - to suit English based candidate with motorway connectivity. London, Birmingham, Nottingham, Manchester etc. 75000 - 80000 + Full Package + Comm Applause IT are seeking an experienced Enterprise Business Development Manager for our client to drive high-value growth across enterprise and large mid-market clients. This senior, client-facing role is focused on winning new business , building strategic relationships, and closing large, complex deals. You'll own the full sales cycle - from early engagement to contract closure - working with executive stakeholders and shaping bespoke IT and digital transformation solutions. The role requires strong commercial acumen, strategic thinking, and the ability to collaborate across marketing, pre-sales and technical delivery teams. This is an exciting opportunity for a proven business development professional to secure gold-tier and strategic clients , enabling long-term partnerships and contributing directly to company growth. Key Responsibilities: Proactively identify and close high-value new business opportunities with enterprise and strategic prospects. Manage the full sales process, from lead generation and qualification through to negotiation and deal closure. Engage with C-level stakeholders, aligning complex business challenges to tailored IT and managed service solutions. Contribute to targeted campaigns with marketing and support sales outreach activities. Lead or support tender and RFP responses, ensuring competitive, compelling submissions. Work closely with pre-sales and technical teams to design commercially viable solutions. Maintain accurate pipeline management and forecasting using CRM tools. Consistently exceed new business targets, focusing on premium client acquisition. Skills & Experience Required: 3-5+ years' experience in enterprise sales, business development or account management within IT services, MSP, cloud or digital transformation. Proven track record of closing complex, multi-stakeholder deals independently. Strong understanding of managed services, Microsoft Cloud, security and digital transformation trends . Excellent negotiation, presentation and stakeholder engagement skills. Commercial and financial acumen, including ROI modelling and deal structuring. Ability to operate autonomously in a fast-paced, results-driven environment. Experience using CRM and sales technology platforms. Desirable: Experience managing RFPs, bids or tender processes. Familiarity with strategic sales methodologies. Degree in Business, IT or related field. What's on Offer: Fully remote role with national travel (England only). Opportunity to secure and manage enterprise-level clients. Competitive package with strong OTE potential. Join a forward-thinking team at the forefront of IT and digital transformation. Send CV now to find out more

Regional Sales Director - Midlands. IT Managed Services Location: Nottingham-based with responsibility for the wider Midlands region (regular office and client visits required) Salary: Basic up to 85,000 + Full Package & Comm / Bonus Applause IT are are looking for an ambitious and commercially driven Regional Sales Director to lead our client's Midlands IT sales operations. Based from Nottingham, you will take full ownership of regional growth, driving both revenue and gross profit across a portfolio of key accounts while leading and developing a team of Regional Account Managers. This is a high-profile leadership role with accountability for regional strategy, client retention, service expansion, and team performance. The Role As Regional Sales Director, you will: Own regional performance against revenue and gross profit targets Lead and develop a team of Regional Account Managers, setting clear expectations and driving accountability Build growth plans for strategic accounts, ensuring sustainable expansion across our IT services portfolio (including Microsoft 365, Azure, cybersecurity, cloud infrastructure, and managed support) Attend key client meetings and shape high-value proposals to ensure strong, profitable outcomes Maintain visibility of the regional pipeline, ensuring accuracy in qualification, documentation, and forecasting Identify whitespace opportunities and enable the team to convert these into profitable client wins Collaborate with marketing and other senior leaders to support regional go-to-market campaigns About You We are looking for a proven sales leader with: 5+ years' experience in account leadership or sales management within IT services or a Managed Service Provider (MSP) A strong track record of delivering both revenue and gross profit growth from existing accounts A deep understanding of the MSP portfolio (cloud, security, infrastructure, modern workplace, managed support) Commercial acumen with the ability to structure deals profitably and sustainably Experience leading high-performing account management or sales teams with measurable success Credibility when engaging C-suite and IT leadership stakeholders Excellent organisational, pipeline management and forecasting skills The Package Basic salary up to 85,000 Full benefits package + negotiable variable/bonus Please send CV to apply and find out more. Bottom of Form

2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 36,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The chosen 2nd Line Engineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device management, addressing technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to guarantee prompt issue resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Respond to Service Desk phone calls/tickets as needed Virtualisation - VMWare ESXi 7.0 Veeam Backup & Replication / Hyper-V An ability to explain technical problems in a simple way to end users at all levels within the business. You must be in possession of a clean UK driving license. If you would like to apply for this role, please click "APPLY NOW" 2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 36,000 + Benefits

Role: Application Support Engineer Location: Birmingham Stack: Linux Cloud Computing We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to deliver high-quality support. The Role As an Application Support Engineer , you will: Maintain and support bespoke software applications. Manage and improve build and release processes. Keep infrastructure patched, secure, and up to date. Release and patch software in a timely and controlled manner. Liaise directly with customers to troubleshoot and resolve issues. Collaborate with developers and technical teams to find and implement solutions. Travel across the UK when required. Skills & Experience Required We are looking for candidates with: Strong Linux administration skills (RedHat / CentOS / Rocky) - essential. Knowledge of Java - advantageous. Experience with databases (MySQL / SQL Server) . Familiarity with VMware / Proxmox - beneficial. Knowledge of automation and containerisation tools such as Ansible, Docker, Jenkins, SVN, Terraform - advantageous. Scripting experience with Bash or Python - beneficial. Excellent communication skills and confidence in customer-facing situations. A proactive, well-organised, and team-oriented approach. Full UK driving licence - desirable. Eligibility to obtain UK Government Security Clearance (a pre-requisite for the role). What's on Offer Competitive salary 25 days holiday per year Group Personal Pension Scheme Private Medical Insurance (after qualifying period) Company mobile phone Flexible working options Free on-site parking Location This role is based out of the Birmingham office, with UK travel required. If you are an experienced Application Support Engineer with strong Linux skills and a passion for problem-solving, click apply now to be considered.

Business Development Manager - Access Control, Inter-comms, Fire & Security (Midlands Region) 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens To suit Candidate living near Birmingham, Coventry, Leicester, Nottingham or Derby Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. The Role Promote a full range of fire and security products including door entry, access control, CCTV, intruder detection, home automation, and fire safety systems . Develop new business through distribution partners, installers, and system integrators. Maintain strong relationships with existing distributors-providing regular contact, motivation, and product training. Identify opportunities to grow turnover in a region with an already strong market presence. Work autonomously, managing your own diary, pipeline, and sales strategy. Represent a brand recognised for quality products, outstanding service, and fast order-to-delivery performance . About You Educated to GCSE level (or equivalent). Minimum 2-3 years' experience in a field sales or technical sales role , ideally within the fire and security industry. Strong B2B sales background with proven success in developing and growing accounts. Knowledge of fire and security products and the wider market. Commercially aware with excellent communication and presentation skills. Confident user of Microsoft Office (Word, Excel, PowerPoint, Teams). Have undertaken formal sales training and able to apply best practices in a consultative sales approach. Self-motivated, results-driven, and able to manage your workload independently. Full UK driving licence required. What's On Offer Competitive salary + commission/bonus scheme. Company car allowance or company vehicle. 25 days holiday plus bank holidays (increasing with service). Xmas shutdown. Company pension scheme. Life assurance (4x salary). Health & wellbeing benefits including 24/7 online GP, free eye tests, flu vaccines, and wellbeing portal. Ongoing training & development. Regular company events, charity initiatives, and recognition awards. Perkbox discounts and additional perks. Why Apply? This is a fantastic chance to make a real impact in a growing territory, supported by a respected global brand and a strong UK presence. If you are looking for your next challenge in the fire and security industry, apply today!

Business Development Manager - Access Control & Security (Northwest Region) 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens To suit Candidate living near Birmingham, Coventry, Leicester, Nottingham or Derby Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. The Role Promote a full range of fire and security products including door entry, access control, CCTV, intruder detection, home automation, and fire safety systems . Develop new business through distribution partners, installers, and system integrators. Maintain strong relationships with existing distributors-providing regular contact, motivation, and product training. Identify opportunities to grow turnover in a region with an already strong market presence. Work autonomously, managing your own diary, pipeline, and sales strategy. Represent a brand recognised for quality products, outstanding service, and fast order-to-delivery performance . About You Educated to GCSE level (or equivalent). Minimum 2-3 years' experience in a field sales or technical sales role , ideally within the fire and security industry. Strong B2B sales background with proven success in developing and growing accounts. Knowledge of fire and security products and the wider market. Commercially aware with excellent communication and presentation skills. Confident user of Microsoft Office (Word, Excel, PowerPoint, Teams). Have undertaken formal sales training and able to apply best practices in a consultative sales approach. Self-motivated, results-driven, and able to manage your workload independently. Full UK driving licence required. What's On Offer Competitive salary + commission/bonus scheme. Company car allowance or company vehicle. 25 days holiday plus bank holidays (increasing with service). Xmas shutdown. Company pension scheme. Life assurance (4x salary). Health & wellbeing benefits including 24/7 online GP, free eye tests, flu vaccines, and wellbeing portal. Ongoing training & development. Regular company events, charity initiatives, and recognition awards. Perkbox discounts and additional perks. Why Apply? This is a fantastic chance to make a real impact in a growing territory, supported by a respected global brand and a strong UK presence. If you are looking for your next challenge in the fire and security industry, apply today!

Senior Digital Marketing Manager - SaaS Technology Farnborough, Hampshire, Surrey Borders (Hybrid - circa 1 day per week onsite) Circa 55- 60K Salary (Neg) + Full Benefits package Applause IT are looking for an experienced Senior Digital Marketing Manager to lead digital campaigns for a growing B2B SaaS technology division of a major UK Business Process Outsourcing and Technology PLC. In this role, you'll take ownership of digital strategy, brand awareness and customer acquisition across multiple channels. You'll manage SEO, PPC, social, email and website optimisation , using HubSpot as your central platform for automation, lead nurturing and reporting. What you'll do Develop and deliver digital marketing strategy across SEO, PPC, social and email. Plan, manage and optimise multi-channel campaigns. Oversee website updates, CRO and SEO improvements. Manage external PPC/SEO partners. Use HubSpot, Salesforce and analytics tools to track performance and ROI. Support sales with content, campaigns and lead generation. What we're looking for 7+ years' digital marketing experience (B2B / SaaS technology background preferred). Strong skills in Digital Marketing including SEO, PPC, email, social and campaign management and WordPress. HubSpot CRM experience (automation, workflows, reporting). Proven record of delivering results against KPIs and reporting on ROI. Excellent communication and problem-solving skills. Benefits Hybrid working - 1 day per week in Farnborough on average. Pension, Health above average leave and employee discounts, salary sacrifice schemes Flexible working patterns (ask for details). Career development opportunities. Inclusive, supportive culture. Apply now with your CV and cover letter including salary expectations. All offers subject to basic BPSS security clearance.

Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering Midlands and Northern England + Some clients in Central Scotland Competitive Base + Commission + Car + Package To suit candidate currently living near Birmingham, Manchester, Stoke, Nottingham, Derby, Leicester, Sheffield or Leeds ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with s p ecifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems - including access control, CCTV, intercoms, smart home, IoT sensors etc. Will train to fill in product gaps with right candidate. Possible cross train from HVAC and/or BMS side also. Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.

Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.

Partner Account Manager - Cyber Security & Connectivity Solutions To suit South East England based candidate 45,000 + 5,000 car allowance + 40,000 Comm Full Benefits Package Hybrid Working (1 day a week in London) Applause IT are working with a major MSP to find an ambitious Partner Account Manager with a background in technology, telecoms, or cyber security. Do you excel at building long-term relationships, driving channel growth, and exceeding revenue targets? If so, this is an outstanding opportunity to join a leading UK managed services provider . The Role As a Partner Account Manager , you'll take ownership of a portfolio of wholesale partners worth over 2m per annum. You'll nurture existing relationships while driving new business opportunities, focusing on cross-selling and upselling Cyber Security and Connectivity solutions. Key responsibilities include: Managing and growing a partner portfolio with annual revenue responsibility of 2m+ Driving new business from target accounts while protecting existing revenues Building strong, consultative relationships with resellers to uncover growth opportunities Delivering against personal revenue and profit targets Acting as the commercial link between the provider and its partners Staying ahead of market developments and product innovations What We're Looking For Proven experience in Partner Management, Account Management, or Sales within telecoms, IT, or cyber security Experience selling to the UK MSP and or Telecoms / Connectivity market is ideal Strong commercial acumen with a consistent track record of hitting and exceeding targets Excellent communication, presentation, and relationship-building skills Knowledge of cyber security products and services (highly desirable) Proactive, ambitious, and motivated by customer success What's On Offer Salary: circa 45,000 + 5,000 car allowance + up to 40,000 variable OTE on top Annual Leave: 25 days, rising to 28 with service Health & Wellbeing: Private medical coverage, discounted health plans, virtual GP, eye care scheme, employee assistance programme, and in-house Wellbeing Team Additional Perks: Company-backed wellbeing initiatives, strong career development pathways, and the chance to make a real impact in a growing, future-focused organisation Ready to take your career to the next level? Apply today and become a key player in the growth of cutting-edge cyber security and connectivity solutions across the UK channel.