Applause IT Recruitment Ltd

18 job(s) at Applause IT Recruitment Ltd

Applause IT Recruitment Ltd Huddersfield, Yorkshire
Nov 28, 2025
Full time
Role: Lead PHP Developer Location: Huddersfield - Office-based (Hybrid considered) Salary: 55,000 - 65,000 + Benefits Hours: Monday-Friday, 08:30-17:00 (Flexibility required) Are you an experienced Lead PHP Developer with strong PHP/Laravel expertise? Ready to take ownership of a mission-critical eCommerce platform and lead from the front? We're seeking a Lead PHP Developer to drive best practices, deliver clean, scalable code, and lead a growing team of developers. You'll play a vital role in an environment where downtime is not an option - leading stand-ups, mentoring colleagues, and ensuring smooth delivery from both UK-based and offshore teams. What You'll Be Doing: Develop and optimise full-stack code across PHP/Laravel Own core platform areas and ensure high performance and scalability Lead daily stand-ups and help unblock developers in real-time Review code, set quality standards, and guide team growth Liaise with offshore developers to align delivery goals Work across AWS, Azure, or DigitalOcean environments Support MySQL and Microsoft SQL Server tuning and optimisation What You'll Need: Strong full-stack development experience, ideally in ecommerce Expert-level PHP and Laravel, MySQL & Microsoft SQL Server skills Experience in CI/CD, Git, and agile delivery environments Leadership experience: mentoring, code reviews, team stand-ups Solid understanding of cloud platforms (AWS, Azure, etc.) Desirable Extras: Vue.js, React, or similar frontend frameworks Docker and containerisation experience Third-party integrations and ecommerce workflow knowledge Familiarity with DevOps and monitoring tools What's In It for You? Competitive salary and loyalty bonus Enhanced maternity and paternity benefits Casual dress and employee discount scheme Cycle to work scheme, health & wellbeing support Free parking, company events, and a supportive team If you're ready to shape technical delivery and influence an evolving ecommerce platform, click apply now .
Applause IT Recruitment Ltd City, Birmingham
Nov 27, 2025
Full time
Senior Business Development Manager "Business Development Director"- IT Managed Services and Solutions, Cloud, SaaS, Public Sector. Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access to London, Birmingham, Manchester for anchor days. Must have ILR or be UK or European Citizen with at least part settled status. Circa 60-90K depending on experience and seniority + Car + Uncapped Commission + Package Job Description Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Managers and Business Development Directors to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a solid understanding of use of public sector procurement frameworks. This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus. Key Responsibilities: Generate new business within the public sector across targeted accounts. Develop and manage a 30-60-90 day success plan to drive your pipeline growth. Own a rolling list of 100 named target accounts in your vertical and product focus. Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin. Work with internal teams to co-create joint campaigns and go-to-market strategies. Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events. Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs. Navigate public sector frameworks and governance, clearly positioning service differentiators. Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc). What We're Looking For (in multiple hires) : Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space. Strong knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud). Proficiency with tools like Sales Navigator, Cognism , and HubSpot . Experience creating and executing marketing campaigns and events aligned to technology offerings. Excellent bid writing skills , able to create persuasive proposals independently. Strong organisational skills with the ability to manage complex sales cycles. Specialism in winning new business from any and all of these areas: NHS, Central Government, Police, Blue Light, Local Government. What's On Offer: Highly Competitive Basic and Commission Plan + Car + Package Remote-first working with flexible hybrid options. 25 days holiday , increasing annually to 28 days. Private medical insurance , discounted health plans, and virtual GP access. Comprehensive health & well being programme , supported by a dedicated internal well being team. Eye care support and an employee assistance programme. A progressive, high-performance culture that supports career development. If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you. Apply now to take the next step in your career with one of the UK's largest managed service providers.
Applause IT Recruitment Ltd Knutsford, Cheshire
Nov 27, 2025
Full time
Security Engineer - Cloud / Compliance / ISO 27001 Location: Knutsford (Cheshire) - Hybrid Salary: 65,000 - 80,000 DOE + benefits About the Role We're working with a rapidly growing, cloud-first technology business that provides secure, compliant software to global enterprise clients across regulated sectors. They're now looking for an experienced Security Engineer to help strengthen their information security posture and lead key security initiatives across cloud and internal operations. Reporting directly to the COO, you'll take ownership of day-to-day security operations, implement and refine controls, and play a hands-on role in ensuring compliance with recognised standards such as ISO 27001 and SOC 2 Type II. This is a visible and strategic position - ideal for someone who enjoys combining technical depth with governance, audit, and risk management responsibilities. Key Responsibilities Develop and maintain the company's information security strategy, policies, and frameworks. Oversee day-to-day security operations including access control, patching, log review, and alert response. Implement and manage controls across cloud and on-premises environments (Azure / AWS preferred). Lead incident response processes and investigations, coordinating remediation actions. Support compliance programmes - ISO 27001, SOC 2 Type II, and data-protection (GDPR). Deliver regular security reporting and KPI tracking for senior leadership. Drive security awareness training and best practice across the wider team. What You'll Bring 5+ years' experience in information security, risk, or compliance roles. Strong understanding of ISMS principles (ISO 27001) and audit support for SOC 2 Type II. Hands-on experience with security tools and controls - SIEM, IAM/PAM, endpoint protection, vulnerability management. Working knowledge of data-protection and privacy standards (GDPR, HIPAA). Excellent communication skills - able to collaborate across technical and non-technical teams. Relevant certifications welcomed - CISSP, CISM, CISA, ISO 27001 Lead Implementer or Auditor. Why Apply? Join a modern, high-growth technology company where security is truly business-critical. Lead the evolution of a cloud-native security environment and directly influence policy, tooling, and culture. Work closely with senior leadership in a collaborative, innovation-focused setting. Hybrid working environment with autonomy and visibility across the organisation. To find out more or discuss your experience in confidence, apply now or contact Alex Pitts at Applause IT.
Applause IT Recruitment Ltd Knutsford, Cheshire
Nov 27, 2025
Full time
Risk & Compliance Analyst - ISO 27001, SOC 2, GDPR Location: Knutsford (Cheshire) Office-based Salary: 35,000 - 45,000 DOE + benefits About the Role We're supporting a fast-growing technology company that delivers secure, cloud-based platforms to highly regulated enterprise clients. They're looking for a Risk & Compliance Officer / Analyst to play a key part in maintaining and improving their information-security and compliance frameworks. Working closely with senior leadership, you'll help ensure the business remains compliant with standards such as ISO 27001, SOC 2 Type II, and GDPR, while building a culture of risk awareness and continuous improvement. Key Responsibilities Maintain and develop compliance policies, standards, and frameworks across the organisation. Support internal and external audits for ISO 27001, SOC 2, and data-protection regulations. Conduct regular risk assessments and contribute to risk treatment plans. Monitor compliance KPIs, prepare monthly status reports, and present findings to senior stakeholders. Review vendor and third-party compliance, ensuring contractual and regulatory obligations are met. Deliver compliance awareness and training across teams. Provide oversight of physical-security processes, access control, and site audits. What You'll Bring 3 + years' experience in compliance, risk, or information-security roles within cloud-first or regulated environments. Strong knowledge of ISO 27001 and SOC 2 Type II controls and audit processes. Understanding of GDPR, data-protection, and privacy frameworks. Practical experience supporting audit readiness, evidence gathering, and control implementation. Excellent attention to detail, analytical thinking, and confident stakeholder communication. Relevant certifications welcomed - CRISC, ISO 27001 Lead Implementer / Auditor, CIPP/E, GDPR Practitioner, CISM, or CISA. Why Apply? Join a modern, compliance-driven business where security and governance are at the heart of operations. Visible role with direct access to senior leadership and real impact on company policy and certification. Opportunity to develop toward senior compliance or GRC management positions. Professional, collaborative culture built around accountability, trust, and growth. To discuss this opportunity in confidence, contact Alex Pitts at Applause IT or apply today.
Applause IT Recruitment Ltd City, Birmingham
Nov 27, 2025
Full time
Job Title: IT Service Lifecycle Manager Location: Birmingham (Hybrid - up to 40% remote) Salary: Competitive Working Hours: 35 hours per week, 9:30am-5:30pm (flexible/agile options available) The Role We're seeking an experienced IT Service Lifecycle Manager to lead the end-to-end lifecycle of IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of IT services, coordinating the Change Advisory Board (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement. You'll play a key role in ensuring that services meet business needs, remain scalable, and deliver measurable value across the organisation. Key Responsibilities Lead the full Service Lifecycle process - from strategy and design through to operation and continual improvement. Manage the Service Portfolio , ensuring all services align with business objectives and deliver ongoing value. Oversee Release and Change Management , ensuring planned, tested, and controlled deployments. Facilitate the Change Advisory Board (CAB) , assessing and prioritising changes across systems and infrastructure. Maintain governance and compliance in line with internal security and industry standards. Lead and develop a small team of Lifecycle Analysts. Drive stakeholder engagement across IT and business functions, ensuring strong communication and effective service outcomes. About You 7+ years' experience in IT Service Management , including at least 3 years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join Global, well-established organisation with strong investment in technology and service quality. Collaborative and diverse IT department with modern infrastructure and tools. Flexible hybrid working (up to 40% remote). Excellent opportunities for professional growth within an international firm. If you're an experienced IT Service Lifecycle Manager looking to take ownership of service excellence within a global enterprise, we'd love to hear from you. Click apply now to take the next step in your IT leadership career.
Applause IT Recruitment Ltd
Nov 27, 2025
Full time
Graphic Designer 27,000 - 30,000 Base + Excellent Benefits Maternity Cover until 2027 with potential to go permanent Ellesmere Port. Commutable from Liverpool, Wirral, Warrington and North Wales. Hybrid working. 3 days in office. About the Role Applause IT are working with a highly successful company who are looking for a creative and driven Graphic Designer to join a dynamic, cross-functional team of marketers and designers working across multiple brands in the travel industry. This is an exciting opportunity to work on high-impact campaigns with global travel partners as well as internal marketing and tech product initiatives. You'll work across a variety of creative projects and channels, including digital campaigns, animations, social content, exhibitions, national press, sales collateral and more. No two days are the same - you'll collaborate with a team who value innovation, creativity, and simplicity in design. Key Responsibilities Design multi-channel creative assets for campaigns - from internal comms and airline marketing to tech product promotion. Deliver a range of artwork including eShots, web banners, social media assets, animations, exhibition stands, brochures, POS, merchandise, and more. Produce storyboards, GIFs, and short animations using motion tools like After Effects. Work within established brand guidelines to ensure consistency across all materials. Collaborate closely with marketers, designers, and external print and production suppliers. Interrogate briefs, understand target audiences, and bring campaign messages to life in a visually impactful way. Manage multiple projects simultaneously and meet deadlines. Analyse creative performance (A/B testing) and apply insights to future work. Skills & Experience Required Minimum 3 years' experience as a Graphic Designer in a fast-paced in-house or agency setting. Proficiency in Adobe Creative Suite - especially Illustrator, Photoshop, InDesign, Premiere Pro, and After Effects. Strong portfolio showcasing multi-platform design across print and digital. Motion design and video editing skills are a must. Creative thinker with attention to detail and the ability to simplify complex ideas. Collaborative team player with strong communication and interpersonal skills. Basic HTML knowledge is a plus but not essential. Benefits & Perks Significant annual company bonus in addition to base salary. 33 days holiday (including bank holidays). 5% employer pension contribution. Hybrid working structure - with modern offices including an on-site gym and social spaces. Internal training academy for professional development. A creative, inclusive, and supportive work culture. Wellbeing and lifestyle benefits designed to support your happiness at work. Apply Now to explore this opportunity to join a creative and collaborative team, grow your career, and design for brands that truly inspire! Please don't forget to send a portfolio of your best work, or links to Behance or similar, along with your CV.
Applause IT Recruitment Ltd
Nov 27, 2025
Full time
Technical Support Engineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) 40,000 - 45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone role suited to someone confident working independently, with strong communication skills and an analytical approach to problem-solving. What You'll Bring Proven experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge of scripting (PowerShell or Python) or helpdesk documentation tools What's On Offer Salary up to 45,000, depending on experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull / Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with cutting-edge CAD/CAM tools that make a real impact, we'd love to hear from you.
Applause IT Recruitment Ltd
Nov 27, 2025
Full time
Software Support Analyst - CAD, CAM, CNC Hybrid (3 days on-site near Solihull) 40,000 - 45,000 + benefits Are you a hands-on Software Support Analyst who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of customer software support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone role suited to someone confident working independently, with strong communication skills and an analytical approach to problem-solving. What You'll Bring Proven experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug tracking or release validation Knowledge of scripting (PowerShell or Python) or helpdesk documentation tools What's On Offer Salary up to 45,000, depending on experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull / Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with cutting-edge CAD/CAM tools that make a real impact, we'd love to hear from you.
Applause IT Recruitment Ltd Crewe, Cheshire
Nov 27, 2025
Full time
Role: DevOps Engineer Location: Crewe (Hybrid - 3 days onsite per week) Contract: Permanent Hours: Full-time A fantastic opportunity has become available for an experienced DevOps Engineer to join a growing technology team building a feature-rich platform supporting the fast-moving Electric Vehicle (EV) sector. This is a hands-on role working within a collaborative, high-performing environment, where you'll be responsible for improving deployment automation, scaling infrastructure, enhancing reliability, and driving best practices across modern DevOps tooling and processes. The team is working at pace on a platform with rapidly evolving requirements, offering excellent scope for innovation, ownership, and technical progression. The Role As a DevOps Engineer , you will: Build and maintain deployment automation across a large application portfolio Deliver infrastructure provisioning and scaling using IaC (Cloud Development Kit or Terraform) Support application configuration, optimisation, and migration into high-availability setups Manage database deployments and contribute to performance planning Carry out load testing, capacity planning, and performance monitoring Investigate incidents, resolve issues, and improve system reliability Work closely with developers using modern CI/CD workflows and container orchestration This role reports into the Development Manager and can be office-based or hybrid (3 days per week onsite in Crewe). Key Skills & Experience Essential Strong AWS experience - EC2, EKS, RDS, Aurora, networking, and cost optimisation Confident with building & deploying C# / .NET applications Experience with NuGet package management in CI/CD Infrastructure as Code experience using CDK or Terraform CI/CD experience with AWS CodePipeline or GitLab CI/CD Solid Linux administration skills Docker and Kubernetes experience Strong understanding of TCP/IP, DNS, HTTP Knowledge of security best practice for web application deployments Experience with monitoring & logging tools (CloudWatch, Prometheus, Grafana) Web application firewall experience (AWS WAF, Cloudflare) Desirable PostgreSQL and MSSQL administration Azure cloud services KongHQ / AWS API Gateway Azure DevOps CloudFront and other CDNs SSL certificate management, configuration hardening, domain setup Performance tuning and load testing Experience with pipeline-based mobile app builds / remote Mac builders What's on Offer Competitive salary and benefits package Pension & life assurance Employee fuel card scheme Electric vehicle scheme Employee assistance programme Wellness and healthcare services Cycle to work scheme Free breakfast onsite Modern purpose-built office with gym, caf and bar If you're an experienced DevOps Engineer looking to make a real impact on scalable, cloud-driven platforms in the EV and sustainability space, click apply now .
Applause IT Recruitment Ltd City, Birmingham
Nov 26, 2025
Full time
Business Development Manager - IT Managed Services and Solutions, Cloud, SaaS, Public Sector Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access. No visa holders please. Must have ILR or be UK or European Citizen with at least part settled status. Circa 50-65K depending on experience + Car + Uncapped Comm + Package Job Description Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Manager to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a deep understanding of public sector procurement frameworks. This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus. Key Responsibilities: Generate new business within the public sector across targeted accounts. Develop and manage a 30-60-90 day success plan to drive your pipeline growth. Own a rolling list of 100 named target accounts in your vertical and product focus. Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin. Work with internal teams to co-create joint campaigns and go-to-market strategies. Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events. Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs. Navigate public sector frameworks and governance, clearly positioning service differentiators. Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc). What We're Looking For (in multiple hires) : Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space. Knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud). Proficiency with tools like Sales Navigator, Cognism , and HubSpot . Experience creating and executing marketing campaigns and events aligned to technology offerings. Excellent bid writing skills , able to create persuasive proposals independently. Strong organisational skills with the ability to manage complex sales cycles. Specialism in winning new business from any and all of these areas: NHS, Central Government, Police / Blue Light, Local Government. What's On Offer: Remote-first working with flexible hybrid options. 25 days holiday , increasing annually to 28 days. Private medical insurance , discounted health plans, and virtual GP access. Comprehensive health & wellbeing programme , supported by a dedicated internal wellbeing team. Eye care support and an employee assistance programme. A progressive, high-performance culture that supports career development. If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you. Apply now to take the next step in your career with one of the UK's largest managed service providers.
Applause IT Recruitment Ltd City, London
Nov 25, 2025
Full time
Channel Partner Account Manager Wholesale Connectivity Sales To suit South East England based candidate 50,000 - 60,000 + 5,000 car allowance + 40,000 Comm Full Benefits Package Hybrid Working (1 day a week in London) Applause IT are working with a major MSP to find an ambitious Partner Account Manager with a background in technology, telecoms, or cyber security. Do you excel at building long-term relationships, driving channel growth, and exceeding revenue targets? If so, this is an outstanding opportunity to join a leading UK managed services provider . The Role As a Partner Account Manager , you'll take ownership of a portfolio of wholesale partners worth over 2m per annum. You'll nurture existing relationships while driving new business opportunities, focusing on cross-selling and up selling Cyber Security and Connectivity solutions. Key responsibilities include: Managing and growing a partner portfolio with annual revenue responsibility of 2m+ Driving new business from target accounts while protecting existing revenues Building strong, consultative relationships with resellers to uncover growth opportunities Delivering against personal revenue and profit targets Acting as the commercial link between the provider and its partners Staying ahead of market developments and product innovations What We're Looking For Proven experience in Partner Management, Account Management, or Sales within telecoms, IT, AND/OR cyber security Experience selling to the UK MSP and or Telecoms / Connectivity market is ideal Strong commercial acumen with a consistent track record of hitting and exceeding targets Excellent communication, presentation, and relationship-building skills Knowledge of cyber security products and services (desirable) Proactive, ambitious, and motivated by customer success What's On Offer Salary: circa 50,000 - 60,000 + car allowance + up to 40,000 variable OTE on top Annual Leave: 25 days, rising to 28 with service Health & Wellbeing: Private medical coverage, discounted health plans, virtual GP, eye care scheme, employee assistance programme, and in-house Wellbeing Team Additional Perks: Company-backed wellbeing initiatives, strong career development pathways, and the chance to make a real impact in a growing, future-focused organisation Ready to take your career to the next level? Apply today and become a key player in the growth of cutting-edge cyber security and connectivity solutions across the UK channel.
Applause IT Recruitment Ltd City, Birmingham
Nov 25, 2025
Full time
Technical Manager - MSP Services Salary: 45,000 - 65,000 per annum, dependent on experience Contract Type: Permanent, Full-Time Overview An exciting opportunity has arisen for an experienced Technical Manager to join a well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys combining hands-on technical expertise with team management and strategic input. The Role As the Technical Manager , you will: Lead, mentor, and develop the Technical Support and Technical Projects teams. Act as the senior technical escalation point for complex IT issues. Manage team workloads and ensure SLAs and project deadlines are met. Drive operational efficiency through continuous improvement initiatives. Build strong client relationships and represent the technical team in meetings. Collaborate closely with Operations, Sales, and Account Management to align service delivery with business goals. Contribute to the ongoing development of internal processes, tools, and service standards. Skills and Experience Required Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP). Strong technical knowledge across Microsoft 365, Azure, networking, virtualisation, and RMM/PSA tools. Experience managing or overseeing an IT support desk and/or technical project team. Excellent communication and client-facing skills. Demonstrable experience improving operational processes and service efficiency. Desirable Skills ITIL, PRINCE2, or other management/technical certifications. Experience with ConnectWise, Autotask, or similar MSP software. Awareness of cybersecurity best practices within managed service environments. If you're an experienced Technical Manager looking to take ownership of technical operations and help drive growth and efficiency within a successful MSP, we'd love to hear from you.
Applause IT Recruitment Ltd Nottingham, Nottinghamshire
Nov 25, 2025
Full time
Head of Practice - Information Security, Consultancy Hybrid (Midlands) 90,000- 115,000 + Bonus + Benefits Tech Consultancy - Secure Software & Advisory Services We're partnered with a specialist cyber-led technology business supporting government, defence and critical infrastructure customers. As they expand their consulting capability, we're hiring a Head of Practice to lead their Consultants and Architects and shape the future of their advisory function. This is a senior role where you'll bring technical credibility, leadership presence and consulting expertise, someone the team naturally trusts because you speak from experience, not theory. The Opportunity You'll lead a highly capable group of consultants and architects responsible for secure solution design, advisory engagements, and guiding customers through complex information-security challenges. You'll also play a strategic role in evolving the services offering, helping define methodologies, strengthen delivery frameworks, and grow capability across the practice. It's a smaller, agile organisation, so you'll work closely with the senior leadership team and will have the freedom to influence direction, standards and ways of working. What You'll Be Doing Lead, mentor and develop Consultants and Architects across secure design, advisory and customer engagements. Act as the credible technical authority for your function, shaping best practice and elevating consulting quality. Oversee scoping and solution design, ensuring engagements are delivered with clarity and consistency. Partner with Product, Delivery and Sales to align consulting activity with customer requirements and strategic priorities. Evolve the services catalogue and consulting frameworks as the organisation grows and its offerings mature. Build strong relationships with mission-focused customers across highly regulated environments. What You'll Bring Strong background in consulting, ideally cyber, secure information exchange, defence or government-facing environments. Hands-on experience as a Senior Consultant, Architect, Practice Lead or similar. Natural technical credibility; able to win the confidence of highly skilled consultants. Experience shaping or maturing consulting practices, methodologies or capabilities. Strong stakeholder skills and the ability to influence direction in a high-assurance setting. A collaborative, thoughtful leadership style, this is as much about people as it is about process. Why This Role? A genuine leadership position in a mission-critical space. Freedom to shape the consulting practice and influence strategy. Close, direct access to senior decision-makers, minimal red tape. A role with real purpose: supporting organisations that protect national and organisational security. If you want to find out more, click APPLY NOW Head of Practice - Information Security, Consultancy - Hybrid (Midlands) 90,000- 115,000 + Bonus + Benefits - Tech Consultancy - Secure Software & Advisory Services
Applause IT Recruitment Ltd
Nov 25, 2025
Full time
Enterprise Account Manager IT and Telco Connectivity Managed Services 40,000 - 60,000 Base DOE Neg + 5K Car Allowance + Great Commission Realistic OTE 80-10K Full Benefits package. All existing accounts UK Remote + client visits and anchor days. To suit candidate in striking distance of Birmingham, West Midlands or London (M25 corridor) or Manchester, Northwest Applause IT is recruiting on behalf of a large and leading multi office IT and connectivity Managed Services Provider delivering innovative solutions across cybersecurity, intelligent connectivity, cloud, communications, and contact centre technologies . We are seeking an initiative-taking and strategic Account Manager to take ownership of a portfolio of SME and corporate private sector clients. Your goal is to drive long-term retention, revenue growth, and profitability by becoming a trusted advisor-helping clients innovate, optimise their technology landscape, and achieve their business objectives. This is a consultative, relationship-led position where you will act as an extension of your clients' organisations, supporting their long-term strategy and ensuring outstanding service delivery. Key Responsibilities Manage, retain, and grow a portfolio of Enterprise accounts. Build strong multi-level stakeholder relationships, including senior leadership and C-suite. Promote and sell the full solutions portfolio, including: Cybersecurity Intelligent Connectivity Managed Services Hybrid Cloud Unified Communications Contact Centre Solutions Lead virtual account teams and collaborate closely with Service Management. Maintain accurate CRM updates, forecasts, contracts, and billing administration. Create and manage Account Development Plans, Business Plans, and Win Plans. Apply qualification and outcome-based sales methodologies to progress opportunities effectively. What You will Bring Experience Proven experience managing and developing client relationships face-to-face. 3-5 years + IT MSP and Connectivity Sales in a similar role Background in solution selling and value-led sales methodologies. Strong commercial acumen with experience negotiating complex contracts. Knowledge of managed services, cloud, connectivity, or cybersecurity solutions. You do not have to be an expert in everything listed though as there are specialist sales support. Consistent achievement of sales and revenue targets. Skills Excellent communication, presentation, and negotiation skills. Strong relationship-builder with the ability to influence senior stakeholders. Strategic thinker with the ability to articulate business value clearly. Confident leading virtual teams and cross-functional collaboration. Highly organised, adaptable, and resilient in a fast-paced environment. What Success Looks Like Achieving 100%+ of new business and growth targets. Securing renewals aligned with retention goals. Broadening solution adoption across your portfolio of managed accounts. Benefits This organisation offers an outstanding package designed to support your wellbeing and work-life balance, as well as competitive basic and great commission - and include: 25 days annual leave, increasing annually to 28 days + statutory. Private medical coverage and discounted health plans Eye care scheme, virtual GP service, and health & wellbeing programmes Support from an in-house dedicated Wellbeing Team Please send CV now to find out more!
Applause IT Recruitment Ltd City, Birmingham
Nov 22, 2025
Full time
Business Development Manager - Access Control, Inter-comms, Fire & Security (Midlands Region) 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. 45,000 - 50,000 + Car or Car Allowance + Commission + Bonus + Bens To suit Candidate living near Birmingham, Coventry, Leicester, Nottingham or Derby Are you an experienced sales professional with a passion for the security and fire sector? This is an exciting opportunity to join a global leader in integrated security solutions as a Business Development Manager , responsible for driving sales across the Northwest region. The Role Promote a full range of fire and security products including door entry, access control, CCTV, intruder detection, home automation, and fire safety systems . Develop new business through distribution partners, installers, and system integrators. Maintain strong relationships with existing distributors-providing regular contact, motivation, and product training. Identify opportunities to grow turnover in a region with an already strong market presence. Work autonomously, managing your own diary, pipeline, and sales strategy. Represent a brand recognised for quality products, outstanding service, and fast order-to-delivery performance . About You Educated to GCSE level (or equivalent). Minimum 2-3 years' experience in a field sales or technical sales role , ideally within the fire and security industry. Strong B2B sales background with proven success in developing and growing accounts. Knowledge of fire and security products and the wider market. Commercially aware with excellent communication and presentation skills. Confident user of Microsoft Office (Word, Excel, PowerPoint, Teams). Have undertaken formal sales training and able to apply best practices in a consultative sales approach. Self-motivated, results-driven, and able to manage your workload independently. Full UK driving licence required. What's On Offer Competitive salary + commission/bonus scheme. Company car allowance or company vehicle. 25 days holiday plus bank holidays (increasing with service). Xmas shutdown. Company pension scheme. Life assurance (4x salary). Health & wellbeing benefits including 24/7 online GP, free eye tests, flu vaccines, and wellbeing portal. Ongoing training & development. Regular company events, charity initiatives, and recognition awards. Perkbox discounts and additional perks. Why Apply? This is a fantastic chance to make a real impact in a growing territory, supported by a respected global brand and a strong UK presence. If you are looking for your next challenge in the fire and security industry, apply today!
Applause IT Recruitment Ltd Farnborough, Hampshire
Oct 03, 2025
Full time
Senior Digital Marketing Manager - SaaS Technology Farnborough, Hampshire, Surrey Borders (Hybrid - circa 1 day per week onsite) Circa 55- 60K Salary (Neg) + Full Benefits package Applause IT are looking for an experienced Senior Digital Marketing Manager to lead digital campaigns for a growing B2B SaaS technology division of a major UK Business Process Outsourcing and Technology PLC. In this role, you'll take ownership of digital strategy, brand awareness and customer acquisition across multiple channels. You'll manage SEO, PPC, social, email and website optimisation , using HubSpot as your central platform for automation, lead nurturing and reporting. What you'll do Develop and deliver digital marketing strategy across SEO, PPC, social and email. Plan, manage and optimise multi-channel campaigns. Oversee website updates, CRO and SEO improvements. Manage external PPC/SEO partners. Use HubSpot, Salesforce and analytics tools to track performance and ROI. Support sales with content, campaigns and lead generation. What we're looking for 7+ years' digital marketing experience (B2B / SaaS technology background preferred). Strong skills in Digital Marketing including SEO, PPC, email, social and campaign management and WordPress. HubSpot CRM experience (automation, workflows, reporting). Proven record of delivering results against KPIs and reporting on ROI. Excellent communication and problem-solving skills. Benefits Hybrid working - 1 day per week in Farnborough on average. Pension, Health above average leave and employee discounts, salary sacrifice schemes Flexible working patterns (ask for details). Career development opportunities. Inclusive, supportive culture. Apply now with your CV and cover letter including salary expectations. All offers subject to basic BPSS security clearance.
Applause IT Recruitment Ltd
Oct 02, 2025
Full time
Specification Business Development Manager: Access Control, Fire and Security, Construction Location: Fully Remote with client site visits - covering Midlands and Northern England + Some clients in Central Scotland Competitive Base + Commission + Car + Package To suit candidate currently living near Birmingham, Manchester, Stoke, Nottingham, Derby, Leicester, Sheffield or Leeds ideally. Applause IT are delighted to be working again with this global leader in advanced security solutions is seeking an experienced Specification Business Development Manager to join their UK Specification Team. With nearly 70 years of design and manufacturing expertise, their innovative products are trusted in over 90 countries and span Door Entry, Access Control, CCTV, Intruder Detection, Home Automation, and Fire Safety Systems . The company leads the market in delivering integrated, scalable, and easy-to-install security solutions , with a commitment to technical excellence, innovation, and outstanding customer service. This is a remote, field-based role ideal for a self-motivated professional. You'll be responsible for promoting the company's full portfolio of security solutions to consultants, specifiers, M&E subcontractors, developers, property groups, and other industry influencers across your territory. Your primary objective will be to secure early-stage project specifications , ensuring the company's products are embedded in high-value developments from the outset. You'll work closely with sales teams to influence decision-makers and generate demand upstream in the sales process. Key Responsibilities Identify and develop new business opportunities in the security and construction sectors with existing an new customer accounts. Build and maintain strong, long-term relationships with M&E consultants, subcontractors, developers, and key decision-makers. Deliver engaging CPD seminars, presentations, and technical proposals. Influence and secure product specifications, replacing competitor products where possible. Collaborate with internal teams to ensure smooth project handover and delivery. Maintain accurate CRM records and achieve/exceed KPIs. Monitor competitor activity and stay ahead of industry trends and emerging technologies. Skills & Experience Proven track record working with s p ecifiers, developers, M&E consultants, and subcontractors in security or construction. Strong technical knowledge of security systems - including access control, CCTV, intercoms, smart home, IoT sensors etc. Will train to fill in product gaps with right candidate. Possible cross train from HVAC and/or BMS side also. Demonstrated success in influencing and winning project specifications. Excellent communication and presentation skills. Strong organisational and time-management abilities. Proficient in CRM software and Microsoft Office. Full UK driving licence (essential). Experience delivering CPD seminars (desirable). Benefits Competitive salary + commission scheme 25 days annual leave + 8 bank holidays (increasing with service) Christmas shutdown Training & development opportunities Annual events calendar including charity and wellbeing days 4 life assurance Daily fresh fruit & treat days Smart Health - 24/7 online GP appointments Employee wellbeing portal Free eye tests & flu vaccines Company social events Long service awards & employee of the month awards Pension scheme (salary sacrifice) Perkbox employee benefits platform If you're a commercially driven business development professional with a passion for building relationships and securing high-value project specifications, apply today to join a forward-thinking leader in security technology.
Applause IT Recruitment Ltd Marston Green, Warwickshire
Oct 02, 2025
Full time
Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.