Tapp Recruit Ltd

Our client is looking for a service advisor for their franchise dealership in Tunbridge Wells. If you are looking for a new role in a business that looks after their team, rewards exceptional performance and works closely with you to develop your career, this could be the role for you. take a look at the below information and apply. QUALIFICATIONS Essential G.C.S.E. English at Grade C or equivalent Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training Desirable NVQ/SVQ levels 2 and 3 in Customer Service. SKILLS REQUIRED Essential Able to work efficiently with the public Able to convey information clearly & succinctly whether verbal or written Able to establish effective working relationships with varied personnel Able to work independently demonstrating initiative and pro-activity Able to demonstrate sensitivity, diplomacy and tact Able to persuade negotiate and influence others Flexibility to cover absences of similar role Basic computer skills Desirable Some mechanical knowledge Word processing/ spreadsheet skills PERSONAL ATTRIBUTES Essential Smart appearance Excellent telephone manner Able to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Efficient and well organised

Automotive Service Advisor Opportunity. Tapp Recruit is looking for an experienced Service Advisor for there client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential Able to convey information clearly and succinctly whether verbal or written Excellent time management skills Ability to establish effective working relationships with varied personnel Ability to work in a customer focused manner Ability to self-prioritise workload according to the business Excellent telephone manner Ability to follow all Departmental Processes Desirable Experience of working within a Service Department Experience in dealing with customers Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential Commitment to the brand aims and objectives A professional and smart appearance at all times Efficient and well organised Ability to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Self-motivated and able to work as a part of a team Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.

Our Client is a large coastal automotive retailer with facilities based across Sussex and Hampshire. Reporting to the General Manager, we are looking for an enthusiastic and energetic person to join their team in Chichester. Your duties will include but are not limited to the following: Repair damaged vehicle bodywork, including dents and scratches Remove and replace damaged panels Ensure all repair work aligns with manufacturer and franchise guidelines Maintain a clean and safe work environment, adhering to health and safety procedures. Strip and refit where necessary, including panel alignment and adjustment Observe, recognise and report on vehicle structure and paintwork. Ensure that all vehicles comply with the safety standards when returned to customers Removal and safe storage/disposal of vehicle components, fluids and gases as directed by work order Report any defects or damage linked to associated job but not down for repair Take care of equipment, special tools, personal tools and report any faulty equipment to your line manager Filler repairs, finished correctly in P180 and ensure pinholes are checked Ensure underseal, weld through primers and anti-corrosion measures are complete before next stage Quality control of all repairs, with final stage sign off Collaborate with the body shop team to ensure efficient, high-quality service Preparing vehicles for paintwork (including masking) Attending to and repairing scratches, scuffs and dents Mixing paint to apply to vehicles Refurbishing painted alloy wheels Refurbishing and renovating used cars ready for resale Knowledge, Skills and Experience Required: Proven experience as a panel beater Expertise with panel beating tools and equipment Team player who uses their initiative, is flexible and has a can-do attitude Excellent problem-solving skills High attention to detail and the ability to work efficiently under pressure Organised and takes responsibility for their own actions Package: Salary: 32,000 ( 38,000 OTE) Hours: 42.5 hours per week, Monday to Friday - 08:00 to 17:00, Saturday's 08.00 to 12.00 (1 in 2 on rota) Holiday: 22 days per year + bank holidays Benefits: Health cash plan, Subsidised vehicle purchase and aftersales scheme (upon completion of probation)