Churchill Services

Hybrid role based in London Competitive salary plus car allowance We are looking for a HR Operations Partner to join our HR team, providing support to the operational management team across the thriving London Division. Reporting into the Employee Relations Manager, you ll have the opportunity to build upon your ER and wider HR experience, progress your career and gain extensive experience within a fast-paced commercial environment. As a HR Operations Partner you ll be: Acting as the contact for the Operational Managers in the business unit, proactively supporting the delivery of HR Processes Building a strong business relationship with the internal client Providing comprehensive advice on Employee Relations matters; including legislation, policies and process. Advising, mentoring and supporting Operational Managers along with addressing skills gaps and enabling mentoring opportunities Acting as the performance improvement driver, supporting the implementation of succession plans to provoke positive changes throughout the business unit As a HR Operations Partner you ll have: Experience within the private sector and a great sense commercial awareness. Appropriate level of generalist and/or operational HR experience gained within a fast-moving, commercial organisation. Excellent understanding of HR policies and procedures and employment legislation. Ability to travel to regional sites when required CIPD Level 5 minimum or working towards What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff We are employee-owned, making you a beneficiary of our future success 33 days leave including bank holidays Enhanced maternity, paternity, and sick pay 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually from beach cleans to supporting your local community. You choose More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help Please note: A basic DBS check is required for this role

We re Growing Join Us as Operations Director in London As our business continues to grow and evolve, we re now seeking a forward-thinking Operations Director to driver our London division forward. As Operations Director, you will lead the operational success of our London region, managing and growing a £25M+ portfolio, You'll be working closely with senior stakeholders and the wider leadership team to shape strategy, drive continuous improvement, and deliver outstanding service. This is a high-impact leadership role for someone who excels in strategic decision-making, operational delivery, and people leadership playing a key role in driving business performance, enhancing service quality, and fostering a high-performing, inclusive culture. As Operations Director you will: Lead regular strategic reviews with senior stakeholders through monthly and quarterly meetings. Monitor and evaluate KPIs and quality assurance metrics across all contracts, identifying trends and opportunities for improvement. Conduct site visits to ensure compliance, service quality, and alignment with company standards. Oversee financial performance, ensuring profitability across the portfolio and identifying opportunities to improve margins. Collaborate with operational leaders to address client feedback, ensuring swift and effective resolution. Drive operational efficiencies and scalable processes to support continued growth. As Operations Director you will have: Proven leadership experience at senior management or director level within the facilities management (FM) sector. A history of managing business portfolios valued at £0M+ with demonstrated financial growth. Experience in acquisitions and integrations, ensuring smooth operational alignment during transitions. Strong people leadership skills, with a focus on coaching, mentoring, and building high-performing teams. Demonstrated ability to drive business improvement through operational and strategic initiatives. Excellent stakeholder management and communication skills, both internally and externally. Commercially savvy, with a data-driven approach to identifying challenges and driving solutions. A structured, practical problem-solver focused on sustainable, long-term success. What we offer you We believe in rewarding talent and creating a workplace where everyone feels valued. Here s what you ll get: Employee Ownership You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year Give back to a cause that matters to you Exclusive perks and discounts More than 250 deals available Ongoing training and development From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Reasonable adjustments Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help Please note: Security clearance (DBS) is required for this role