Gateway Family Services

4 job(s) at Gateway Family Services

Gateway Family Services City, Birmingham
Mar 25, 2026
Contractor
Senior Family Support Worker We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services. Join South Birmingham s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Senior Family Support Worker Location: Edgbaston & Northfield Districts/Hybrid Hours: 37 (9 5 Monday Thursday, 9 4:30 Friday) Contract: Full Time - Fixed Term until March 2027 Salary: £30,000 Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies. Closing Date: 26th April 2026 (Midnight) Interview Date: 5th May 2026 The Role Working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future. You will work within the Early Help Locality multi-disciplinary team to provide a timely and frontline response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities. As an Early Help Senior Family Support Worker, you will have responsibility for practice development. You will work at an operational level with the Service Manager to provide support to the Family Support Worker Team. You will carry a reduced case load, demonstrating a strong practice base that can be role modelled to staff. In addition, you will need to promote inclusion and demonstrate a sound knowledge of safeguarding and quality assurance. Duties and responsibilities include: Leadership & Operational Support Practice Development Direct Work With Families Partnership Working Recording & Administration Safeguarding About You We are looking for someone with a level 3 Qualification in relevant area (Health and Social Care, Family Worker or similar) and experience of: Delivering outreach or one to support work. Supporting families and individuals with complex support needs Forging links and establishing relationships with partner agencies You we also have knowledge of VCSE organisations within the locality and support available for families and good administration and record keeping skills. About the Organisation Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Family Support Worker, Children s Support Worker, Senior Family Support Worker, Senior Children s Support Worker, Family Support Case Worker, Family Outreach Worker, Family Outreach Support Worker. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Gateway Family Services City, Birmingham
Mar 25, 2026
Contractor
Mental Health Triage Advisor Do you have a level 3 qualification in health/social care or significant experience in a mental health-based field Join South Birmingham s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Mental Health Triage Advisor Location: Harborne (covering South Birmingham) /Hybrid Hours: Part-time, 18.5 hours per week Contract: 2 years fixed term Salary: £27,000 per annum (pro rata) Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking. Closing Date: Sunday 27th April (midnight) Interview Date: 7th/8th May 2026 The Role The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities. You will support the delivery of timely, compassionate, and effective triage for people presenting with emotional wellbeing or mental health concerns. You will act as the first point of contact, gathering key information, assessing presenting needs, ensuring safe decision-making, and coordinating signposting or onward referral to appropriate community, or clinical services. Triage support will involve both telephone and community-based support as required and appropriate. Duties and responsibilities include: Initial Contact & Triage Coordination & Signposting Record Keeping & Data Quality Partnership Working Partnership Working About You You will have a level 3 qualification in health/social care or significant experience in a mental health-based field and experience of: Working within a mental health environment in either clinical or community settings Working in wellbeing support either face to face or telephone based Risk assessment and de-escalation skills and experience Communicating with a range of people, in particular those experiencing distress or poor mental health About the Organisation Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Mental Health, Mental Health and Wellbeing, Mental Health Support Worker. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Gateway Family Services City, Birmingham
Mar 25, 2026
Full time
Locality Counselling Service Lead Do you have Professional qualification in counselling, psychotherapy, psychology or a related discipline Join South Birmingham s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield. Position: Locality Counselling Service Lead Location: Harborne, with travel within South Birmingham and North Solihull / Hybrid Hours: Part-time. 28 hours per week Contract: Permanent Salary: £35,118 pa (pro rata) Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking. Closing Date: Sunday 27th April (midnight) Interview Date: 29/30th April/1st May The Role The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities. Working within a partnership model, the Locality Counselling Service Lead will take responsibility for managing and delivering a high-quality counselling service across South Birmingham. This role ensures that provision is responsive to community need, aligned with commissioning requirements and delivered in an integrated, outcome-focused and innovative way. You will drive service improvement, integration and innovation through partnership working across health, social care, voluntary and community sector organisations, whilst ensuring high quality, cost-effective delivery, robust performance management and continuous improvement. Key areas of responsibilities include: Service Leadership & Operational Oversight Supervision & Workforce Development Partnership & Multi Agency Coordination Quality Assurance & Safeguarding Service Development & Strategic Support Data, Outcomes & Reporting About You You will have a professional qualification in counselling, psychotherapy, psychology or a related discipline and a registration or accreditation with a relevant professional body (e.g. BACP, UKCP etc You will have experience of: Managing mental health, counselling or similar services Working within a partnership or multi agency environment Delivering community-based services to diverse communities Clinical governance, supervision and risk management Implementing contracts, seeing through to operational delivery and maintaining strong performance Achieving targets and maintaining high quality services Building effective relationships with a range of professionals and services About the Organisation Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Counselling, Counsellor, Psychotherapist, Counselling Service Lead, Counselling Services Lead, Mental Health Counselling, Mental Health Counsellor. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Gateway Family Services
Oct 06, 2025
Full time
Community Development Worker We are looking for a Community Development Worker to join the team, supporting the Edgbaston Neighbourhood Network Scheme. Position: Community Development Worker (Edgbaston Neighbourhood Network Scheme) Location: Edgbaston/hybrid (this role is based in the community) Hours: 1 x Full time (37hrs p/w). Job share would be considered Salary: £27,250 Contract: Permanent Closing Date: 5th October 2025 Interview Date: W/C 13th or 20th October The Role Neighbourhood Network Schemes (NNS) are responsible for building community capacity and developing a clear view of the existing community infrastructure and then building connections between assets, statutory organisations and local people. Edgbaston is one of 10 designated Localities in Birmingham. The purpose of NNS is to ensure that citizens over 50 and adults with additional needs can access community support, improving their wellbeing and quality of life. This is achieved through identifying, supporting and developing the community offer provided by individuals, groups, organisations, services and places in the constituency (we often refer to these collectively as assets ). Having moved on from the initial phase which was to map the area and build relationships this is now a role that is more about maintaining those relationships and increasing the capacity of these assets. However, there will always be a need to promote the NNS to new audiences and ensure knowledge of the area remains current so the role will continue to include developing networks and stakeholder engagement. Key duties and responsibilities include: Stakeholder Engagement Community Development Training and Promotion Administrative Duties About You We are looking for someone with excellent interpersonal skills and empathy with a range of client groups. You will have: A minimum of 2 years working in an engagement or community development role with diverse community settings with statutory and third sector organisations Recent experience of working with community/grassroots organisations An understanding of information sharing, consent and confidentiality issues and risks Experience and understanding of the importance of equalities, diversity and inclusion An understanding of the lived experience of individuals from Black, Asian and Minority Ethnic backgrounds, LGBTQIA+ communities and those living with disability/additional needs About the Organisation A leading provider of services to the health and social care sector, where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking. You may also have experience in areas such as Community Development, Community Engagement, Community Development Officer, Community Engagement Officer, Community Development Worker, Community Engagement Worker, Community Support, Community Partnerships. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.