Ivy Rock Partners

Oracle Systems Manager (HCM) Initial 3 month contract - £500 per day (inside IR35) - 2-3 days per week on site Our London based Public Sector client are looking for an Oracle Systems Manager (HCM) to join the team on an initial 3 month contract. The successful applicant must have experience managing a team of Systems Administrators and have must have commercial HCM experience, particularly with transitioning to Oracles Absence case solution to manage statutory absences. Key experience required for the Oracle Systems Manager (HCM): Lead strategic governance, configuration and maintenance of the Oracle Fusion platform to ensure stability, performance, and adherence to ITIL practices, mitigating risk to core Back Office functions. Optimise the Oracle platform for performance, scalability and resilience, aligned with Oracle best practice, to minimise downtime and guarantee an appropriate level of service performance. Direct resource planning and allocation to maintain service continuity, availability and effective system support. Oversee the strategic design and governance of proactive insight-driven monitoring across logs, metrics and alerts to anticipate risks, prevent incidents, and enable rapid, informed issue resolution where they may occur. Lead the overall management and resolution of system incidents and outages in line with SLA and KPI expectations ensuring there is minimal impact to the organisation, regular communications provided (including to Senior Stakeholders) and a robust root cause analysis is provided to support long-term problem-management and prevent recurring issues. Provide strategic oversite and manage escalations from stakeholders and users, ensuring effective communication and resolution of system-related concerns using these as an opportunity to learn and improve processes. Oversee accountability and performance of external Managed Service providers to ensure SLA-compliant outcomes providing reports and data for review at the Oracle Governance Board. Ensure high-quality, comprehensive documentation of system configurations, procedures and operational processes to reduce risks and avoid single points of failure. Produce strategic reporting on system performance, trends, incidents and RCA findings to inform senior leadership decisions. Set the strategic direction for the System Administration team ensuring adherence to SLAs for incidents and service requests and lead negotiation of new or improved service levels where required. Act as the organisation's Oracle System Administration subject matter expert, developing team skills, mentoring colleagues, setting expectations and maintaining specialist capability. Provide strategic oversight and technical leadership to ensure system administration activities adhere to Oracle best-practice standards, embedding robust governance, controlled configuration management, and disciplined operational processes that safeguard platform stability, strengthen security, to ensure a resilient, high-performing Oracle Fusion system. Collaborate with the Oracle Experience Manager and Data, Reporting & Analytics Manager to assess technical risks and ensure enhancements maintain system integrity. Responsible for ensuring the team supports the execution of change and release activities (including monthly/quarterly updates), ensuring that all changes are rigorously tested (including regression testing) and implemented to maintain system stability, safeguard core system functionality and minimise disruption to operational services Responsible for ensuring all configuration workbooks (CWB's), solution design documentation (SDD's) and process maps are fully developed, consistently maintained and kept up to date to support effective system governance and continuous improvement. Provide strategic leadership to a high-performing, multi-disciplinary team championing a culture of collaboration, accountability, professional growth and continuous improvement, ensuring staff are coached, supported, and equipped with effective training and development opportunities to deliver a first-class service with exceptional customer satisfaction. Ensure system-related budgets are effectively planned, monitored, and met including proactive management of change-related costs, optimisation of licence allocation and expenditure, cost minimisation and informed forecasting to support sustainable, value-for-money service delivery. Collaborates with the team leads to develop the strategic roadmap and continuous improvement plan for the Oracle Cloud using customer insight, service performance and organisational priorities to inform recommendations and support delivery of approved improvements. Maintains expert knowledge of technical and Oracle capabilities, actively identifying best-practice innovations that support organisational priorities, strategic direction, and provide informed recommendations to ensure the platform is fully optimised and delivers maximum return on investment

IT Application Support Engineer Remote (occasional travel to Central London) £45,000 - £55,000 IT Application Support Engineer to deliver high-quality 2nd/3rd line support across our critical business applications. You'll ensure systems run smoothly, manage upgrades, and drive improvements that support international business growth. Key technologies you'll work with: Enterprise applications (ERP/CRM) and demonstrable knowledge of the full SDLC AWS and Oracle DB experience SQL databases & reporting tools (SSRS/Power BI or similar) System upgrades, patches & integrations (APIs, Middleware) Microsoft 365 & SharePoint ITIL-based service management and security best practices What you'll do: Provide expert application support and incident resolution Manage system changes, patches, and integrations Collaborate with business users, vendors, and IT teams to optimise systems Uphold data protection, information security, and compliance standards What we're looking for: Proven experience supporting enterprise applications and databases Strong troubleshooting, problem-solving, and communication skills Hands-on with reporting and data analysis tools Comfortable working remotely with occasional travel to London This is your chance to take ownership of a varied application landscape, making a real impact while enjoying a strong work life balance. Please send your CV in application for a confidential discussion and full job details.

Intranet Manager (6 Month FTC) Salary: £52,000 per annum Contract: 6 month fixed term contract Location: Hybrid - 2 days per week onsite in Waterloo A leading housing association is seeking an experienced Intranet Manager to take ownership of a key digital transformation project: the delivery of a brand-new Intranet on Workvivo. This is a high-impact role where you will lead the transition from the current platform, working closely with colleagues across the organisation to design and embed a system that is intuitive, engaging and sustainable. The recruitment process includes a two-stage interview, with first-round interviews scheduled for 7th/8th October and final interviews on 10th October . Key Responsibilities Lead the migration of content to Workvivo and SharePoint Design a user-focused structure and navigation to improve accessibility Establish governance, standards and training for long-term adoption Partner with stakeholders across a large, complex organisation to deliver an inclusive and trusted Intranet Use data and feedback to drive continuous improvements About You Strong track record of delivering Intranet projects in large, complex organisations Excellent technical knowledge of SharePoint, with experience in Workvivo highly desirable Skilled at stakeholder engagement and relationship management A confident communicator who can simplify complex information into clear, engaging content Self-motivated and able to thrive in a fast-paced environment Benefits 30 days' annual leave plus bank holidays Flexible benefits package including healthcare, dental and lifestyle discounts Life assurance (4x salary) Ongoing training and professional development Two additional paid volunteering days each year Up to 10% matched pension contribution