Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology? If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team. As the Case Handler, you will be carrying out a range of duties, some of which have been listed below: Role Overview Reporting to the Manager, you will have responsibility for assisting in the efficient administration of the property compliance department on a full-time basis. Key Responsibilities Written / verbal communication with the external contactors - Communicate schedule updates and changes promptly to all stakeholders. Maintain the inspection scheduling calendars Auditing inspection reports Handling remedial process and ensuring timelines are kept Adhere to departmental processes and procedures Keep trackers up to date General administration duties associated with our external partners in relation to their property health and safety audits Responding to queries and providing accurate information Demonstrating strong attention to detail in all tasks Identifying and resolving issues effectively Reviewing and auditing invoices for accuracy and compliance Schedule inspections ensuring all inspections occur before their expiry dates to maintain compliance and operational continuity. Maintain accurate and up-to-date inspection calendars and records using scheduling software or systems. Monitor inspection progress, follow up on pending inspections, and proactively address any delays. Any other duties related to compliance department as the business requires The Case Manager will be proficient in administration duties and will be accustomed to working in a fast paced team. This role is a permanent role and is ideal for candidates who have some understanding of the social housing sector although this is not essential. If you would like to apply for the Case handler role, then please do so by clicking 'apply. You can additionally reach out to Haleema for a confidential chat regarding this role.
Apr 25, 2026
Full time
Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology? If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team. As the Case Handler, you will be carrying out a range of duties, some of which have been listed below: Role Overview Reporting to the Manager, you will have responsibility for assisting in the efficient administration of the property compliance department on a full-time basis. Key Responsibilities Written / verbal communication with the external contactors - Communicate schedule updates and changes promptly to all stakeholders. Maintain the inspection scheduling calendars Auditing inspection reports Handling remedial process and ensuring timelines are kept Adhere to departmental processes and procedures Keep trackers up to date General administration duties associated with our external partners in relation to their property health and safety audits Responding to queries and providing accurate information Demonstrating strong attention to detail in all tasks Identifying and resolving issues effectively Reviewing and auditing invoices for accuracy and compliance Schedule inspections ensuring all inspections occur before their expiry dates to maintain compliance and operational continuity. Maintain accurate and up-to-date inspection calendars and records using scheduling software or systems. Monitor inspection progress, follow up on pending inspections, and proactively address any delays. Any other duties related to compliance department as the business requires The Case Manager will be proficient in administration duties and will be accustomed to working in a fast paced team. This role is a permanent role and is ideal for candidates who have some understanding of the social housing sector although this is not essential. If you would like to apply for the Case handler role, then please do so by clicking 'apply. You can additionally reach out to Haleema for a confidential chat regarding this role.
Kenwood Recruitment Solutions Ltd
West Bromwich, West Midlands
Are you an expeirenced Administrator working in the Housing sector and looking for a change? Are you looking for a fresh challenge to apply your skills and gain new experience? if so, this is the role for you! I am recruiting for a Housing Administrator to join my clients well established, small team to work in the Housing management team. This role will require the successful candidate to hold knowledge and understanding of property inspections and community engagement. As the Housing Administrator, you will be carrying out a range of duties, some of which have been listed below: The Role: Key Responsibilities Assist Head of Department in smooth running of a newly formed department. Handling tenant inquiries and providing customer service. Managing property records and databases. Ensuring compliance with housing regulations and policies. Assisting with tenancy agreements and documentation. Supporting Tenancy Coaches in addressing tenant concerns. Organising meetings and consultations related to housing services. Stakeholder engagement. This is a temporary to permanent role and is offering a starting salary of up to 24,500 per annum. the hourly rate for this role is 16.28 per hour Umbrella. You will be required to drive to various locations and therefore must be able to drive. if you do not have a car, you will be provided with a company car. If you are able to start work immediately, please apply or contact Haleema directly for a confidential chat.
Apr 23, 2026
Full time
Are you an expeirenced Administrator working in the Housing sector and looking for a change? Are you looking for a fresh challenge to apply your skills and gain new experience? if so, this is the role for you! I am recruiting for a Housing Administrator to join my clients well established, small team to work in the Housing management team. This role will require the successful candidate to hold knowledge and understanding of property inspections and community engagement. As the Housing Administrator, you will be carrying out a range of duties, some of which have been listed below: The Role: Key Responsibilities Assist Head of Department in smooth running of a newly formed department. Handling tenant inquiries and providing customer service. Managing property records and databases. Ensuring compliance with housing regulations and policies. Assisting with tenancy agreements and documentation. Supporting Tenancy Coaches in addressing tenant concerns. Organising meetings and consultations related to housing services. Stakeholder engagement. This is a temporary to permanent role and is offering a starting salary of up to 24,500 per annum. the hourly rate for this role is 16.28 per hour Umbrella. You will be required to drive to various locations and therefore must be able to drive. if you do not have a car, you will be provided with a company car. If you are able to start work immediately, please apply or contact Haleema directly for a confidential chat.
