MPJ Recruitment Ltd

Claims Handler - FNOL Monday-Friday 9:00am-5:00pm (35 hours per week + hybrid working) Salary - 22,222 - 24,500 DOE + bonus Bolton Do you have good telephone based customer service experience? Are you looking to join a well established business with excellent progression opportunities? Working within insurance & claims is a very exciting and rewarding career, no day is the same. We are currently looking to recruit a First Notification of Loss Claims Handler (FNOL) within our clients Bolton office. If you have claims handling experience then this will be advantageous but it's not a necessity. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring client specific service level criteria is met. You will be the first point of contact for many of our clients / customers taking details of property damage which will then be passed on to the Claim Handling team. Key Skills: To have or gain an excellent degree of knowledge of property related claims and principles Excellent communication skills with the ability to articulate clearly and concisely, both oral and written, including an excellent telephone manner Good degree of IT competency and literacy Good organisation and time management skills with experience of diary management Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Ability to use initiative and have a positive and enthusiastic attitude High attention to detail and accuracy of information The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To liaise with case managers and line managers to ensure service is delivered to the highest possible standard and claims are progressed following triages To promote and support the TCF principles To ensure adherence to contractual/Client SLA's and KPI's The Package: Competitive starting salary Hybrid working Enhanced contributory pension Excellent growth & progression opportunities into different departments Qualification funding after passing probation (CII) Performance related bonus Flexible benefits Enhanced family leave Electric car scheme Voluntary benefits schemes Birthday holiday Share purchase scheme with interest free loans Interested in knowing more? CLICK APPLY.

Enforcement Agent Hours: Monday - Friday between 8am-8pm, 1-2 weekends per month, 40 hours p/w, Permanent (Flexitime available) Salary: 25,400 - 27,365 Annual Salary + Uncapped Commission (Realistic OTE 30,000 to 70,000) Location: Brighton FULL CLEAN DRIVING LICENSE REQUIRED! Are you looking to progress and take your career further and enhance your earning potential? Enforcement Agent responsibilities: Visiting debtor's properties to arrange payment of outstanding debts. Setting up and agreeing repayment arrangements Assisting debtors in completing questionnaires about debt's owed Taking control of goods - if necessary Removal of goods - when's necessary Making enquiries among neighbours if debtors have moved or left a property. Compiling short reports about your visit, along with any necessary paperwork Assessing debtor vulnerability and signposting them to support services - if required Liaising with office-based colleagues regarding active cases What's in it for you: Earn what you deserve with uncapped earnings. Stay energised in a career where no two days are the same. Company vehicle after 3 months. 10 bonus per day during your training period 2/3 months. All expenses paid for. Travelling will be done during working hours and NOT outside of working hours. 5 people on the enforcement team are earning over 100k. Top performer earned 142k last year, this year they are on track for 170k. Candidates have come from police, sales, army/military etc. Plan your free time around work in a job where you choose how you plan your day. Be part of a supportive team who look out for each other. Support your community by helping your council recover funds to re-invest in local services. Grow your skills in our Enforcement Training Academy The commission scheme provided by the business can allow a top performer (potentially yourself) to earn over 100,000 annually! Our Benefits: Fully Paid Training - Qualification to become a certificated Enforcement Agent Company vehicle, fuel card and expenses. Progression Opportunities 29 Days Holiday entitlement (Incl Bank Holidays) long service increase. Employee discount scheme via our reward gateway portal. Company Pension Scheme Overtime available If interested, please click APPLY.

Court Liaison Executive Salary up to 30,000 (all expenses paid for & pool car available for nationwide travel) North West Full time / Permanent MPJ Recruitment are proud to be working with a leading accident management company who are currently searching for a Court Liaison Executive to join the team. In this role, you will attend county court hearings nationwide to support their clients in their attendance. You will make sure that the client understands the process, review the client's evidence with them, facilitate communication between the client, the barrister, the fee earner and the court and overall, oversee the smooth running of the client's attendance. Duties: To attend county court hearings, in person or remotely. To provide support to clients at court. To facilitate communication between those at the hearing and the office. To report back with the outcome of hearings in writing and via text message. To review claims and obtain liability witness statements by telephone. To undertake any other reasonable task to ensure the efficient operation of the business Requirements: Availability to travel, able and willing to work outside of office hours, must be punctual, well organised, strong effective communication, attention to detail, ability to form relationships quickly, good knowledge of the highway code, experience in assessing liability for RTAs. A good competency level in using Microsoft outlook, excel and word. Are you interested in finding out more about this role? CLICK APPLY.