MPJ Recruitment Ltd

Drainage Investigation Engineer £30,000 - £40,000 DOE Covering South Wales and South West England Bristol We're seeking an experienced Drainage Investigation Engineer to carry out on-site drainage investigations across the UK, diagnose issues and recommend effective repair solutions. This role suits someone with strong problem-solving ability, confidence working independently and excellent customer-facing skills. The Role You'll be responsible for investigating drainage systems, clearing below-ground blockages using high-pressure water jetting and producing detailed CCTV reports. You'll also liaise directly with customers, explaining findings clearly and ensuring they receive a professional, positive service experience. Key Responsibilities Complete drainage investigations and produce detailed CCTV reports to WRC defect grading standards. Use high-pressure water jetting equipment to clear below-ground blockages. Operate CAT/GENIE and sonar tracing equipment to locate and map drainage systems. Carry out repairs including patching and lining water mains. Conduct excavations and reinstatement of domestic surfaces (paving slabs, block paving, etc.). Deliver outstanding customer care and confidently explain recommended repairs. Apply strong technical troubleshooting and problem-solving skills. Experience & Requirements Proven experience in drainage investigations and high-pressure water jetting. Strong understanding of CCTV surveying equipment and reporting standards. Ability to identify buried services using tracing equipment. Excellent customer service and communication skills. Full UK driving licence. Strong problem-solving ability and a proactive approach. What's Offered Long-term career stability. Brand-new, fully equipped work van and fuel card. Full training induction with travel, accommodation and meals covered. Overtime opportunities to increase earning potential. 24/7 wellbeing support including GP access, counselling and retail discounts. Company-funded annual eye tests. Bonus up to 4% of annual salary. 20 days annual leave + bank holidays. Loyalty leave: 1 extra day per year after two years' service (up to 25 days). All applicants will be required to complete a DBS and Credit Check.

Second Man Drainage Engineer East Anglia Monday - Friday £29,000 - £34,000 DOE + Overtime + Bonus Build Your Career with a Growing Team Looking for a hands-on role with genuine career progression? We're looking for a Second Man Drainage Engineer to join our expanding team, working alongside experienced Senior Engineers on a variety of drainage repairs, investigations and maintenance projects. If you enjoy working outdoors, solving problems and learning new skills, this could be the perfect opportunity. What You'll Be Doing Assisting with drainage repairs and excavations Supporting CCTV drainage surveys and reporting Using CAT & GENNY equipment to locate underground services Working alongside Senior Engineers to diagnose and resolve drainage issues Delivering excellent customer service on every job What We're Looking For Experience in drainage repairs, excavations or CCTV surveying Practical, hands-on approach with strong problem-solving skills Great communication and customer service skills Team player with a positive attitude Full UK driving licence What's On Offer? £29,000 - £34,000 basic salary (DOE) Overtime available to increase your earnings Annual bonus of up to 4% Excellent training and long-term career progression Company van and fuel card (where applicable) Fully paid training, accommodation, meals and travel 20 days holiday + bank holidays Extra loyalty leave with service 24/7 GP, counselling and retail discounts Company-funded eye tests DBS and credit checks are required as part of the recruitment process. Apply today and take the next step in your drainage engineering career.

Complaints Investigator & Auditor Manchester City Centre Office Based (Monday-Friday) 9:00am - 5:00pm £28,000 per annum Permanent Start Date: September Looking for a role where you can make a real impact? We're looking for an experienced Complaints Investigator & Auditor to join our growing Customer Experience team. If you have a background in complaints handling, compliance or auditing within claims, insurance or financial services, this is a fantastic opportunity to join a business that genuinely values quality, customer outcomes and continuous improvement. What you'll be doing: Investigating and resolving customer complaints fairly and efficiently. Conducting internal audits to ensure compliance with FCA regulations and company standards. Identifying trends, risks and opportunities to improve processes. Producing audit and complaints reports for senior management. Supporting and coaching colleagues to maintain high compliance standards. Helping deliver an exceptional customer experience. What we're looking for: Experience handling complaints and/or conducting audits within claims management, insurance or financial services . Good understanding of FCA regulations and compliance. Excellent investigation, analytical and problem-solving skills. Strong communication skills with a professional and empathetic approach. Highly organised with excellent attention to detail. What's in it for you? Day off for your birthday Free access to wellbeing and mental health support through Health Assured's Employee Assistance Programme including free counselling, financial advice, and legal advice Company social events Your child's first day off at joining a new school Dress down Friday every week No bank holiday working Long service bonus 25 days Holiday, plus Bank Holidays. Extra holidays given for 100% attendance. If you're passionate about delivering outstanding customer outcomes while ensuring the highest compliance standards, we'd love to hear from you. Apply today and become part of a business where your expertise really makes a difference.

Child Care Solicitor (2+ PQE) Location: Northwest (Greater Manchester, Blackburn & Lancashire) / Hybrid Salary: Competitive, depending on experience and PQE Hours: 35 hours per week About the Opportunity MPJ Recruitment is delighted to be partnering with a well-established national law firm that is recognised for its supportive culture, flexible approach to working and genuine commitment to career development. As the firm continues to grow across the Northwest, they are looking to recruit an experienced Child Care Solicitor to join their highly regarded team. This is an excellent opportunity to handle a rewarding and varied caseload of publicly funded Child Care matters while working alongside experienced professionals in a collaborative environment. Key Responsibilities Manage a varied caseload of publicly funded Child Care matters from instruction through to conclusion. Advise and represent clients in care proceedings, adoption matters and Special Guardianship Order applications. Provide clear, practical and compassionate legal advice to legally aided clients. Undertake advocacy where appropriate and attend court hearings. Prepare legal documents, court applications and correspondence to a high standard. Maintain accurate and compliant case files in line with regulatory requirements. Build strong relationships with clients, colleagues and external professionals. Support the continued growth and success of the Child Care department. About You To be successful in this role, you will have: Qualified Solicitor in England & Wales. A minimum of 2 years' PQE within Child Care or Family Law. Experience managing your own caseload of publicly funded Child Care matters. Strong advocacy skills and confidence representing clients in court. Excellent communication, organisation and client care skills. The ability to work independently while also contributing positively to a supportive team. Desirable Children Law Accreditation. Previous experience supervising or mentoring junior team members. Experience working towards departmental performance targets. Benefits 26 days annual leave plus Bank Holidays. Your birthday off after one year's service. Hybrid and flexible working. Company pension scheme. Medicash Health Plan. Performance-related bonus opportunities. Ongoing training and genuine career progression. A supportive, collaborative and inclusive working environment. If you're an experienced Child Care Solicitor looking to join a forward-thinking national law firm where your expertise will be valued and your career can continue to develop, we'd love to hear from you. Apply today to find out more.

Motor Claims Administrator Central Manchester £29,080 Basic + Bonus + Overtime Opportunities Looking for your next move in the insurance or motor claims industry? MPJ Recruitment is working with a well-established and growing organisation in Central Manchester that is looking for a Motor Claims Administrator to join their busy claims operation. If you've worked in motor insurance, accident management, claims administration, FNOL, customer claims handling, or insurance support , this could be an excellent opportunity to join a modern, fast-paced team where your experience will be valued and rewarded. What's in it for you? Basic salary of £29,080 Performance-related bonus after probation Time-and-a-half paid for evening hours worked Additional day off in lieu for bank holiday shifts Modern Central Manchester office location Supportive management team and clear progression opportunities Join a growing business within the motor claims sector Stable, long-term career within the insurance industry The Role As a Motor Claims Administrator , you'll play a key role in ensuring motor claims are handled efficiently from start to finish. Working closely with internal teams, external partners, and stakeholders, you'll help keep claims progressing smoothly while delivering excellent customer outcomes. This is a varied and fast-paced position that would suit somebody who enjoys organisation, problem-solving, and working within a busy insurance environment. Your responsibilities will include: Managing and updating motor claims throughout their lifecycle Accurately maintaining claims records and documentation Liaising with insurers, solicitors, repairers, and other external partners Chasing updates and ensuring claims are progressing as expected Resolving issues and delays to keep cases moving forward Providing regular updates to stakeholders Producing reports and supporting claims performance monitoring Ensuring compliance with industry regulations and internal procedures Supporting the wider claims team with administrative tasks and reporting What We're Looking For We're keen to speak with candidates who have experience in: Motor Claims Administration Motor Insurance Claims Handling FNOL (First Notification of Loss) Accident Management Personal Injury Claims Support Insurance Administration You'll have: Excellent communication skills Strong attention to detail Good organisational ability Experience working in a fast-paced environment Confidence using Microsoft Office and internal systems A proactive and customer-focused mindset Working Hours Week 1 Monday-Friday: 9:00am-5:00pm Week 2 Monday-Friday: 12:00pm-8:00pm Additional Requirements 2 Saturdays per month (9:00am-5:00pm when working Week 1 rotation) Bank holidays on a rotational basis, with additional leave provided Apply Now Whether you're currently a Motor Claims Administrator, Claims Handler, Insurance Administrator, FNOL Advisor, Customer Claims Advisor, or Accident Management Executive , this is a fantastic opportunity to join a growing organisation that offers stability, development, and genuine career progression.

Senior Recovery Handler Location: Warrington (Hybrid working available after successful probation) Hours: Monday to Friday, with a 1-hour lunch break. Choose between 35 or 40 hours per week. Salary: £30,000 - £33,000 (depending on contracted hours) MPJ Recruitment are proud to be working with the UK's leading specialist insurance claims funding partner for the bodyshop industry. They work alongside repairers across the UK, providing innovative funding solutions that keep their businesses moving while delivering exceptional service to customers and insurer partners. Make an Impact Every Day We're looking for a proactive and driven Senior Recovery Handler to join our clients growing team. If you enjoy solving problems, building strong relationships, and seeing the direct results of your work, this could be the perfect opportunity. In this role, you'll take ownership of complex recovery cases, working closely with insurers, customers, and colleagues to overcome challenges and secure outstanding payments. You'll play a key role in improving recovery performance, reducing payment delays, and helping the business achieve its financial goals. What You'll Be Doing Take ownership of a portfolio of recovery cases, managing them proactively from start to finish. Investigate payment delays, identify the root cause, and drive swift resolutions. Build positive relationships with insurers, customers, and internal teams to remove barriers and secure payments. Confidently manage complex recovery cases, using your judgement to resolve issues and escalate only when necessary. Prioritise your workload effectively to ensure all actions are completed accurately and within agreed timescales. Analyse recovery activity, system data, and trends to identify opportunities for improvement and reduce future delays. Demonstrate resilience and determination when pursuing outstanding payments while maintaining a professional and customer-focused approach. Be flexible and willing to support the wider team as business needs evolve. What We're Looking For You'll be someone who: Has previous experience in recoveries, collections, insurance, or a similar role. Is an excellent communicator with strong negotiation and relationship-building skills. Enjoys solving problems and taking ownership of challenging situations. Can work independently while managing competing priorities. Is highly organised, resilient, and results-driven. Has strong attention to detail and a continuous improvement mindset. What You'll Receive Competitive pension scheme 22 days' annual leave, increasing to 27 days with length of service, plus your birthday off Flexible pick-and-mix benefits, including private healthcare options Tailored learning and development opportunities to support your career Monthly team lunches and regular social events Employee recognition programmes celebrating outstanding achievements Employee Assistance Programme with free counselling and wellbeing support Fantastic onsite facilities at our Warrington office Hybrid working following successful completion of probation Most importantly, you'll be joining a supportive team where your contribution is recognised, your development is encouraged, and you'll have the opportunity to make a real difference every day. Interested in finding out more information? Click Apply today!

Claims Handler - FNOL Monday-Friday 9:00am-5:00pm (35 hours per week + hybrid working) Salary - 22,222 - 24,500 DOE + bonus Bolton Do you have good telephone based customer service experience? Are you looking to join a well established business with excellent progression opportunities? Working within insurance & claims is a very exciting and rewarding career, no day is the same. We are currently looking to recruit a First Notification of Loss Claims Handler (FNOL) within our clients Bolton office. If you have claims handling experience then this will be advantageous but it's not a necessity. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring client specific service level criteria is met. You will be the first point of contact for many of our clients / customers taking details of property damage which will then be passed on to the Claim Handling team. Key Skills: To have or gain an excellent degree of knowledge of property related claims and principles Excellent communication skills with the ability to articulate clearly and concisely, both oral and written, including an excellent telephone manner Good degree of IT competency and literacy Good organisation and time management skills with experience of diary management Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Ability to use initiative and have a positive and enthusiastic attitude High attention to detail and accuracy of information The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To liaise with case managers and line managers to ensure service is delivered to the highest possible standard and claims are progressed following triages To promote and support the TCF principles To ensure adherence to contractual/Client SLA's and KPI's The Package: Competitive starting salary Hybrid working Enhanced contributory pension Excellent growth & progression opportunities into different departments Qualification funding after passing probation (CII) Performance related bonus Flexible benefits Enhanced family leave Electric car scheme Voluntary benefits schemes Birthday holiday Share purchase scheme with interest free loans Interested in knowing more? CLICK APPLY.

Enforcement Agent Hours: Monday - Friday between 8am-8pm, 1-2 weekends per month, 40 hours p/w, Permanent (Flexitime available) Salary: 25,400 - 27,365 Annual Salary + Uncapped Commission (Realistic OTE 30,000 to 70,000) Location: Brighton FULL CLEAN DRIVING LICENSE REQUIRED! Are you looking to progress and take your career further and enhance your earning potential? Enforcement Agent responsibilities: Visiting debtor's properties to arrange payment of outstanding debts. Setting up and agreeing repayment arrangements Assisting debtors in completing questionnaires about debt's owed Taking control of goods - if necessary Removal of goods - when's necessary Making enquiries among neighbours if debtors have moved or left a property. Compiling short reports about your visit, along with any necessary paperwork Assessing debtor vulnerability and signposting them to support services - if required Liaising with office-based colleagues regarding active cases What's in it for you: Earn what you deserve with uncapped earnings. Stay energised in a career where no two days are the same. Company vehicle after 3 months. 10 bonus per day during your training period 2/3 months. All expenses paid for. Travelling will be done during working hours and NOT outside of working hours. 5 people on the enforcement team are earning over 100k. Top performer earned 142k last year, this year they are on track for 170k. Candidates have come from police, sales, army/military etc. Plan your free time around work in a job where you choose how you plan your day. Be part of a supportive team who look out for each other. Support your community by helping your council recover funds to re-invest in local services. Grow your skills in our Enforcement Training Academy The commission scheme provided by the business can allow a top performer (potentially yourself) to earn over 100,000 annually! Our Benefits: Fully Paid Training - Qualification to become a certificated Enforcement Agent Company vehicle, fuel card and expenses. Progression Opportunities 29 Days Holiday entitlement (Incl Bank Holidays) long service increase. Employee discount scheme via our reward gateway portal. Company Pension Scheme Overtime available If interested, please click APPLY.

Court Liaison Executive Salary up to 30,000 (all expenses paid for & pool car available for nationwide travel) North West Full time / Permanent MPJ Recruitment are proud to be working with a leading accident management company who are currently searching for a Court Liaison Executive to join the team. In this role, you will attend county court hearings nationwide to support their clients in their attendance. You will make sure that the client understands the process, review the client's evidence with them, facilitate communication between the client, the barrister, the fee earner and the court and overall, oversee the smooth running of the client's attendance. Duties: To attend county court hearings, in person or remotely. To provide support to clients at court. To facilitate communication between those at the hearing and the office. To report back with the outcome of hearings in writing and via text message. To review claims and obtain liability witness statements by telephone. To undertake any other reasonable task to ensure the efficient operation of the business Requirements: Availability to travel, able and willing to work outside of office hours, must be punctual, well organised, strong effective communication, attention to detail, ability to form relationships quickly, good knowledge of the highway code, experience in assessing liability for RTAs. A good competency level in using Microsoft outlook, excel and word. Are you interested in finding out more about this role? CLICK APPLY.