NIHL Fee Earner Location: Blackburn Salary: £30,000 - £35,000 DOE Hours: Monday to Friday Take the Next Step in Your Industrial Disease Career Are you an experienced NIHL Fee Earner looking for your next career move? We're working with a growing specialist law firm in Blackburn that is looking to expand its Industrial Disease team with an experienced fee earner who can confidently manage their own caseload of claimant industrial disease claims, with a particular focus on Noise-Induced Hearing Loss (NIHL). This is an excellent opportunity to join an established and supportive team where your experience will be valued, your expertise can continue to develop, and you'll have the autonomy to manage claims from initial instruction through to settlement or litigation. If you're looking for a role that combines a varied caseload, genuine responsibility and long-term career development, this could be the ideal next step. The Role As an NIHL Fee Earner , you'll take ownership of a caseload of claimant industrial disease matters, managing both pre-litigated and litigated claims and ensuring each case progresses efficiently and strategically. You'll play a key role in delivering positive outcomes for clients, applying your technical knowledge and litigation experience to progress claims effectively while maintaining the highest standards of client care. Your responsibilities will include: Managing a caseload of claimant industrial disease claims, primarily focusing on NIHL matters. Handling claims from initial instruction through to settlement, trial or other conclusion. Taking ownership of pre-litigated and litigated files, including case strategy, procedural requirements and key deadlines. Assessing liability and quantum through the review of medical, audiological, employment and witness evidence. Drafting legal correspondence, pleadings, witness statements, schedules of loss and court documentation. Liaising with clients, defendants, insurers, medical experts, counsel and other relevant parties. Negotiating settlements and working proactively to achieve the best possible outcomes for clients. Ensuring compliance with the Civil Procedure Rules (CPR) and relevant Pre-Action Protocols. Maintaining accurate case management records and keeping clients informed throughout the claims process. Providing a consistently high standard of client service while progressing matters efficiently and effectively. About You We're looking for a confident and capable legal professional with proven experience handling claimant industrial disease claims and the ability to manage their own caseload with minimal supervision. Ideally, you'll have: Experience handling claimant industrial disease claims, particularly Noise-Induced Hearing Loss (NIHL). A strong understanding of industrial disease litigation and the relevant procedural requirements. Proven experience managing litigated matters independently. The ability to progress claims from inception through to settlement or conclusion. Confidence reviewing medical and audiological evidence and assessing liability and quantum. Strong drafting, negotiation and communication skills. Why Join? This is an opportunity to join a growing specialist Industrial Disease team where you can build on your existing experience, take ownership of your work and continue developing your litigation expertise. You can expect: Competitive salary: £30,000-£35,000, depending on experience. Monday to Friday working hours, offering a consistent working schedule. A supportive and collaborative team environment. A varied caseload of claimant industrial disease matters. Genuine responsibility and autonomy in managing your own files. Opportunities to strengthen your NIHL and litigation expertise. Ongoing training and professional development. Potential for long-term career progression within a growing specialist firm. The opportunity to make a meaningful difference to clients while delivering high-quality legal work. Ready for Your Next Move? If you're an experienced NIHL Fee Earner with a strong background in claimant industrial disease litigation and you're looking for your next opportunity in Blackburn, we'd love to hear from you. Apply today to take the next step in your legal career and join a specialist team where your experience and contribution will make a difference.
Nov 08, 2026
Full time
NIHL Fee Earner Location: Blackburn Salary: £30,000 - £35,000 DOE Hours: Monday to Friday Take the Next Step in Your Industrial Disease Career Are you an experienced NIHL Fee Earner looking for your next career move? We're working with a growing specialist law firm in Blackburn that is looking to expand its Industrial Disease team with an experienced fee earner who can confidently manage their own caseload of claimant industrial disease claims, with a particular focus on Noise-Induced Hearing Loss (NIHL). This is an excellent opportunity to join an established and supportive team where your experience will be valued, your expertise can continue to develop, and you'll have the autonomy to manage claims from initial instruction through to settlement or litigation. If you're looking for a role that combines a varied caseload, genuine responsibility and long-term career development, this could be the ideal next step. The Role As an NIHL Fee Earner , you'll take ownership of a caseload of claimant industrial disease matters, managing both pre-litigated and litigated claims and ensuring each case progresses efficiently and strategically. You'll play a key role in delivering positive outcomes for clients, applying your technical knowledge and litigation experience to progress claims effectively while maintaining the highest standards of client care. Your responsibilities will include: Managing a caseload of claimant industrial disease claims, primarily focusing on NIHL matters. Handling claims from initial instruction through to settlement, trial or other conclusion. Taking ownership of pre-litigated and litigated files, including case strategy, procedural requirements and key deadlines. Assessing liability and quantum through the review of medical, audiological, employment and witness evidence. Drafting legal correspondence, pleadings, witness statements, schedules of loss and court documentation. Liaising with clients, defendants, insurers, medical experts, counsel and other relevant parties. Negotiating settlements and working proactively to achieve the best possible outcomes for clients. Ensuring compliance with the Civil Procedure Rules (CPR) and relevant Pre-Action Protocols. Maintaining accurate case management records and keeping clients informed throughout the claims process. Providing a consistently high standard of client service while progressing matters efficiently and effectively. About You We're looking for a confident and capable legal professional with proven experience handling claimant industrial disease claims and the ability to manage their own caseload with minimal supervision. Ideally, you'll have: Experience handling claimant industrial disease claims, particularly Noise-Induced Hearing Loss (NIHL). A strong understanding of industrial disease litigation and the relevant procedural requirements. Proven experience managing litigated matters independently. The ability to progress claims from inception through to settlement or conclusion. Confidence reviewing medical and audiological evidence and assessing liability and quantum. Strong drafting, negotiation and communication skills. Why Join? This is an opportunity to join a growing specialist Industrial Disease team where you can build on your existing experience, take ownership of your work and continue developing your litigation expertise. You can expect: Competitive salary: £30,000-£35,000, depending on experience. Monday to Friday working hours, offering a consistent working schedule. A supportive and collaborative team environment. A varied caseload of claimant industrial disease matters. Genuine responsibility and autonomy in managing your own files. Opportunities to strengthen your NIHL and litigation expertise. Ongoing training and professional development. Potential for long-term career progression within a growing specialist firm. The opportunity to make a meaningful difference to clients while delivering high-quality legal work. Ready for Your Next Move? If you're an experienced NIHL Fee Earner with a strong background in claimant industrial disease litigation and you're looking for your next opportunity in Blackburn, we'd love to hear from you. Apply today to take the next step in your legal career and join a specialist team where your experience and contribution will make a difference.
Motor Claims Handler Up to £27,000 DOE Stockport - 9am to 5pm Job Description: MPJ Recruitment are currently working with a reputable accident management company who are looking for a FNOL Claims Handler to join their team, helping their customers and brokers in the UK. You'll be joining a business who are friendly, ambitious and are committed to developing talent and supporting your career. FNOL Claims Handler Responsibilities: Managing your own portfolio of FNOL Calls, whilst also offering support to others in training Offering customers, the best service and contributing to our claims strategy Being a strong team player and working together to achieve business goals and objectives Build strong relationships with key stakeholders and brokers Salary & Benefits: Competitive salary Enhanced contributory pension Fully paid training Monthly bonuses Flexible benefits Free parking Birthday holiday Interested in knowing more? CLICK APPLY
Nov 08, 2026
Full time
Motor Claims Handler Up to £27,000 DOE Stockport - 9am to 5pm Job Description: MPJ Recruitment are currently working with a reputable accident management company who are looking for a FNOL Claims Handler to join their team, helping their customers and brokers in the UK. You'll be joining a business who are friendly, ambitious and are committed to developing talent and supporting your career. FNOL Claims Handler Responsibilities: Managing your own portfolio of FNOL Calls, whilst also offering support to others in training Offering customers, the best service and contributing to our claims strategy Being a strong team player and working together to achieve business goals and objectives Build strong relationships with key stakeholders and brokers Salary & Benefits: Competitive salary Enhanced contributory pension Fully paid training Monthly bonuses Flexible benefits Free parking Birthday holiday Interested in knowing more? CLICK APPLY
Repair Manager Nottingham Office-Based Circa £40,000 Are you an experienced Property Repairs, Claims or Contractor Management professional looking for a role where you can take real ownership of repair operations? We're working with an established insurance business that is looking for a Repair Manager to join their Nottingham team. This is a fantastic opportunity for someone who enjoys managing complex repair matters, working closely with contractors and stakeholders, and making sure repairs are delivered efficiently, compliantly and to a high standard. This is a hands-on operational role where you'll play a key part in overseeing the contractor network, managing governance and compliance, resolving escalated issues and helping to continuously improve the repair journey. The Role As Repair Manager, you'll act as a key link between contractors, surveyors, claims teams and management, ensuring repairs are progressing as they should and that the required technical, compliance and customer standards are consistently met. You'll have responsibility for overseeing more complex and higher-risk repair matters, while also taking ownership of contractor governance, audits, compliance and operational improvements. Key responsibilities will include: Overseeing the operational delivery of repairs across the contractor network Monitoring contractor performance, service levels, delays, variations and customer outcomes Managing and supporting the resolution of complex, high-risk and escalated repair matters Ensuring repairs are delivered in line with approved scopes, authorised costs and operational standards Reviewing variation requests and final account validation Building strong working relationships with contractors and key operational stakeholders Supporting contractor performance management and identifying opportunities to improve service Identifying contractor capacity and coverage gaps Managing contractor onboarding and due diligence, including insurance, accreditation and compliance checks Overseeing contractor compliance documentation and governance requirements Reviewing documentation such as RAMS, PCI documentation, Construction Phase Plans, insurance documentation and Health & Safety files Ensuring works completed under the BRN meet relevant CDM requirements Leading contractor audits and quality assurance reviews Identifying operational and compliance risks and implementing corrective actions Supporting process improvement initiatives across repairs and contractor governance Providing operational and technical guidance to Repair Coordinators where required Assisting with reporting, audit preparation and wider governance reviews What We're Looking For We're keen to speak with candidates who have a background in property repairs, insurance claims, contractor management, facilities management or a similar operational environment. You'll ideally have: Strong knowledge of repair processes and contractor management Experience managing operational workflows and compliance processes Experience reviewing contractor documentation and governance requirements A good understanding of the insurance claims lifecycle Excellent organisation and problem-solving skills Strong communication and stakeholder management abilities Excellent attention to detail and a strong understanding of governance The confidence to make decisions, manage risks and take ownership of issues A commercially aware and process-driven approach The ability to remain calm and decisive when dealing with complex or escalated matters Desirable Experience It would be advantageous if you have: Previous experience within insurance claims or loss adjusting Knowledge of CDM regulations and contractor compliance Experience carrying out contractor audits or quality assurance reviews Knowledge of reinstatement, restoration or building repair works Experience using Apex or similar claims management systems Why Join? Alongside a competitive salary, you'll have access to a range of benefits designed to support your wellbeing, development and career: Competitive salary of circa £40,000 Employee benefits, including cashback on basic healthcare, discounted gym memberships and retail discounts Employee Assistance Plan, with access to a wide range of healthcare and support services for you and your immediate family Group Life Assurance Professional development opportunities The opportunity to progress your career within a growing organisation A collaborative, supportive and high-performing team culture Interested? If you're ready to take the next step in your career and want to play a key role in shaping repair performance, contractor standards and operational processes, we'd love to hear from you. Apply today!
Nov 08, 2026
Full time
Repair Manager Nottingham Office-Based Circa £40,000 Are you an experienced Property Repairs, Claims or Contractor Management professional looking for a role where you can take real ownership of repair operations? We're working with an established insurance business that is looking for a Repair Manager to join their Nottingham team. This is a fantastic opportunity for someone who enjoys managing complex repair matters, working closely with contractors and stakeholders, and making sure repairs are delivered efficiently, compliantly and to a high standard. This is a hands-on operational role where you'll play a key part in overseeing the contractor network, managing governance and compliance, resolving escalated issues and helping to continuously improve the repair journey. The Role As Repair Manager, you'll act as a key link between contractors, surveyors, claims teams and management, ensuring repairs are progressing as they should and that the required technical, compliance and customer standards are consistently met. You'll have responsibility for overseeing more complex and higher-risk repair matters, while also taking ownership of contractor governance, audits, compliance and operational improvements. Key responsibilities will include: Overseeing the operational delivery of repairs across the contractor network Monitoring contractor performance, service levels, delays, variations and customer outcomes Managing and supporting the resolution of complex, high-risk and escalated repair matters Ensuring repairs are delivered in line with approved scopes, authorised costs and operational standards Reviewing variation requests and final account validation Building strong working relationships with contractors and key operational stakeholders Supporting contractor performance management and identifying opportunities to improve service Identifying contractor capacity and coverage gaps Managing contractor onboarding and due diligence, including insurance, accreditation and compliance checks Overseeing contractor compliance documentation and governance requirements Reviewing documentation such as RAMS, PCI documentation, Construction Phase Plans, insurance documentation and Health & Safety files Ensuring works completed under the BRN meet relevant CDM requirements Leading contractor audits and quality assurance reviews Identifying operational and compliance risks and implementing corrective actions Supporting process improvement initiatives across repairs and contractor governance Providing operational and technical guidance to Repair Coordinators where required Assisting with reporting, audit preparation and wider governance reviews What We're Looking For We're keen to speak with candidates who have a background in property repairs, insurance claims, contractor management, facilities management or a similar operational environment. You'll ideally have: Strong knowledge of repair processes and contractor management Experience managing operational workflows and compliance processes Experience reviewing contractor documentation and governance requirements A good understanding of the insurance claims lifecycle Excellent organisation and problem-solving skills Strong communication and stakeholder management abilities Excellent attention to detail and a strong understanding of governance The confidence to make decisions, manage risks and take ownership of issues A commercially aware and process-driven approach The ability to remain calm and decisive when dealing with complex or escalated matters Desirable Experience It would be advantageous if you have: Previous experience within insurance claims or loss adjusting Knowledge of CDM regulations and contractor compliance Experience carrying out contractor audits or quality assurance reviews Knowledge of reinstatement, restoration or building repair works Experience using Apex or similar claims management systems Why Join? Alongside a competitive salary, you'll have access to a range of benefits designed to support your wellbeing, development and career: Competitive salary of circa £40,000 Employee benefits, including cashback on basic healthcare, discounted gym memberships and retail discounts Employee Assistance Plan, with access to a wide range of healthcare and support services for you and your immediate family Group Life Assurance Professional development opportunities The opportunity to progress your career within a growing organisation A collaborative, supportive and high-performing team culture Interested? If you're ready to take the next step in your career and want to play a key role in shaping repair performance, contractor standards and operational processes, we'd love to hear from you. Apply today!
Desktop Property Adjuster Nottingham Office-Based Circa £30,000 Are you an experienced Desktop Property Adjuster or Property Claims Handler looking for your next career move? We're working with an established insurance business that is looking for a confident and technically knowledgeable Property Claims Handler to join their Nottingham team. This is a great opportunity for someone with experience across domestic and/or commercial property claims who enjoys investigating losses, making well-informed decisions and helping customers through the claims process. The Role As a Desktop Property Adjuster, you'll take ownership of a varied caseload, managing claims from the initial instruction right through to resolution. You'll investigate the circumstances of each claim, establish the extent of cover, assess the loss and ensure each claim is handled accurately, fairly and efficiently. Your responsibilities will include: Taking ownership of a portfolio of domestic and/or commercial property claims through to settlement. Investigating claims thoroughly to establish coverage, liability, causation and quantum. Assessing different elements of a claim, including buildings, contents, alternative accommodation, mitigation, restoration, trace and access and professional fees. Reviewing surveyor reports, contractor estimates, schedules of works, photographs and other supporting evidence. Interpreting policy wordings, endorsements and exclusions to ensure accurate claim decisions are made. Working closely with policyholders, insurers, brokers, surveyors, contractors and restoration providers throughout the claims journey. Keeping customers informed and providing clear explanations around claim decisions and next steps. Negotiating appropriate settlements while working within delegated authority and client requirements. Recognising complex, high-value or potentially fraudulent claims and referring these for further investigation where necessary. Keeping detailed, accurate and up-to-date records across all claims. Ensuring all activity complies with FCA regulations, Consumer Duty and internal procedures. Supporting the wider team by sharing knowledge, identifying improvements and helping to maintain high standards of best practice. What We're Looking For We're looking for someone with: Previous experience handling domestic and/or commercial property insurance claims. A strong understanding of the property claims process from notification through to settlement. Experience assessing policy coverage, liability, causation, scope of loss and claim value. Knowledge of buildings, contents, alternative accommodation and other associated property claim costs. The ability to confidently assess technical reports, estimates, photographs and schedules of work. Experience working under delegated authority and making informed claim decisions. Previous experience within an FCA-regulated insurance environment. Strong communication and negotiation skills, with the ability to build positive relationships with a range of stakeholders. Excellent organisation and attention to detail, with the ability to manage a varied caseload effectively. Desirable Experience dealing with complex, high-value or major loss property claims. Experience working across multiple insurer clients. Previous experience providing technical support, mentoring or guidance to colleagues. Cert CII, Cert CILA or another recognised insurance qualification, or currently working towards one. What's On Offer? Salary circa £30,000 Office-based role in Nottingham Join an established and growing insurance business. Work on a varied and interesting property claims caseload. Excellent opportunity to strengthen your technical claims experience and progress your insurance career. If you're an experienced Desktop Property Adjuster looking for your next opportunity in Nottingham, we'd love to hear from you. Apply today!
Nov 08, 2026
Full time
Desktop Property Adjuster Nottingham Office-Based Circa £30,000 Are you an experienced Desktop Property Adjuster or Property Claims Handler looking for your next career move? We're working with an established insurance business that is looking for a confident and technically knowledgeable Property Claims Handler to join their Nottingham team. This is a great opportunity for someone with experience across domestic and/or commercial property claims who enjoys investigating losses, making well-informed decisions and helping customers through the claims process. The Role As a Desktop Property Adjuster, you'll take ownership of a varied caseload, managing claims from the initial instruction right through to resolution. You'll investigate the circumstances of each claim, establish the extent of cover, assess the loss and ensure each claim is handled accurately, fairly and efficiently. Your responsibilities will include: Taking ownership of a portfolio of domestic and/or commercial property claims through to settlement. Investigating claims thoroughly to establish coverage, liability, causation and quantum. Assessing different elements of a claim, including buildings, contents, alternative accommodation, mitigation, restoration, trace and access and professional fees. Reviewing surveyor reports, contractor estimates, schedules of works, photographs and other supporting evidence. Interpreting policy wordings, endorsements and exclusions to ensure accurate claim decisions are made. Working closely with policyholders, insurers, brokers, surveyors, contractors and restoration providers throughout the claims journey. Keeping customers informed and providing clear explanations around claim decisions and next steps. Negotiating appropriate settlements while working within delegated authority and client requirements. Recognising complex, high-value or potentially fraudulent claims and referring these for further investigation where necessary. Keeping detailed, accurate and up-to-date records across all claims. Ensuring all activity complies with FCA regulations, Consumer Duty and internal procedures. Supporting the wider team by sharing knowledge, identifying improvements and helping to maintain high standards of best practice. What We're Looking For We're looking for someone with: Previous experience handling domestic and/or commercial property insurance claims. A strong understanding of the property claims process from notification through to settlement. Experience assessing policy coverage, liability, causation, scope of loss and claim value. Knowledge of buildings, contents, alternative accommodation and other associated property claim costs. The ability to confidently assess technical reports, estimates, photographs and schedules of work. Experience working under delegated authority and making informed claim decisions. Previous experience within an FCA-regulated insurance environment. Strong communication and negotiation skills, with the ability to build positive relationships with a range of stakeholders. Excellent organisation and attention to detail, with the ability to manage a varied caseload effectively. Desirable Experience dealing with complex, high-value or major loss property claims. Experience working across multiple insurer clients. Previous experience providing technical support, mentoring or guidance to colleagues. Cert CII, Cert CILA or another recognised insurance qualification, or currently working towards one. What's On Offer? Salary circa £30,000 Office-based role in Nottingham Join an established and growing insurance business. Work on a varied and interesting property claims caseload. Excellent opportunity to strengthen your technical claims experience and progress your insurance career. If you're an experienced Desktop Property Adjuster looking for your next opportunity in Nottingham, we'd love to hear from you. Apply today!
Fleet Controller Stockport Up to £28,000 Monday to Friday Permanent The Opportunity We are representing an established accident management company in Stockport that is looking for a Fleet Controller to join its growing team. This is an excellent opportunity for someone with experience in fleet administration, vehicle coordination, rental, leasing or transport operations to develop their career within a busy accident management environment. Key Responsibilities Coordinating vehicle allocations, collections, deliveries and returns. Managing fleet availability and ensuring vehicles are ready when required. Supporting replacement vehicle provision for accident management customers. Liaising with drivers, repairers, suppliers and internal teams. Arranging vehicle maintenance and repairs where necessary. Maintaining accurate fleet records and vehicle documentation. Resolving operational issues and providing updates to relevant stakeholders. About You We're looking for someone who is organised, proactive and confident managing multiple priorities. Ideally, you'll have experience in fleet management, accident management, vehicle rental, automotive operations, transport or logistics. Strong communication, administration and problem-solving skills are essential. Previous Fleet Controller experience is advantageous but not essential for candidates with relevant transferable experience. What's on Offer? Salary up to £28,000 DOE. Monday to Friday working pattern. Full-time, permanent position. Opportunity to join an established accident management company. Career development within a supportive team. Location: Stockport If you're organised, enjoy working with vehicles and want to build your career within fleet and accident management, apply today to find out more.
Nov 08, 2026
Full time
Fleet Controller Stockport Up to £28,000 Monday to Friday Permanent The Opportunity We are representing an established accident management company in Stockport that is looking for a Fleet Controller to join its growing team. This is an excellent opportunity for someone with experience in fleet administration, vehicle coordination, rental, leasing or transport operations to develop their career within a busy accident management environment. Key Responsibilities Coordinating vehicle allocations, collections, deliveries and returns. Managing fleet availability and ensuring vehicles are ready when required. Supporting replacement vehicle provision for accident management customers. Liaising with drivers, repairers, suppliers and internal teams. Arranging vehicle maintenance and repairs where necessary. Maintaining accurate fleet records and vehicle documentation. Resolving operational issues and providing updates to relevant stakeholders. About You We're looking for someone who is organised, proactive and confident managing multiple priorities. Ideally, you'll have experience in fleet management, accident management, vehicle rental, automotive operations, transport or logistics. Strong communication, administration and problem-solving skills are essential. Previous Fleet Controller experience is advantageous but not essential for candidates with relevant transferable experience. What's on Offer? Salary up to £28,000 DOE. Monday to Friday working pattern. Full-time, permanent position. Opportunity to join an established accident management company. Career development within a supportive team. Location: Stockport If you're organised, enjoy working with vehicles and want to build your career within fleet and accident management, apply today to find out more.
Counter Fraud Motor Claims Handler Location: Manchester Salary: £35,000-£42,000 DOE Are you an experienced Motor Claims Handler with a background in counter fraud and credit hire? An exciting opportunity has arisen to join a growing business in Manchester, where you'll play a key role in identifying and investigating potentially fraudulent motor claims. This is an excellent opportunity for someone with strong analytical skills, a keen eye for detail and experience handling motor fraud claims from a Defendant perspective. The Role As a Counter Fraud Motor Claims Handler, you will be responsible for screening and investigating motor claims suspected of fraud or exaggeration, handling a varied caseload ranging from straightforward claims through to delegated authority cases worth approximately £100,000. Key responsibilities include: Proactively screening and investigating potentially fraudulent or exaggerated motor claims. Handling credit hire claims and a varied portfolio of motor fraud cases. Using tools such as CUE, MIAFTR, IFIG and Mohawk, alongside online research and databases, to investigate claims and build claimant profiles. Identifying fraud indicators and determining appropriate investigative action. Supporting and training colleagues on fraud identification and referral processes. Liaising with investigators, solicitors and industry contacts. Monitoring compliance with the company's fraud strategy and providing guidance to the wider Claims Team. About You To be successful in this role, you will have: Proven experience in motor fraud and credit hire claims from a Defendant perspective. Strong analytical skills and excellent attention to detail. The ability to interpret complex information and identify potential fraud indicators. Excellent communication skills and confidence liaising with internal teams and external stakeholders. The ability to build and maintain strong professional relationships. Experience in Personal Injury claims would be advantageous but is not essential. Candidates with a Claimant-side background will also be considered. What's on Offer? £35,000-£42,000 salary , depending on experience. 33 days' holiday. Fully paid training. Pension scheme. Excellent progression opportunities within a growing business. Company social events. Easily accessible via public transport. Interested? If you're an experienced Motor Claims Handler looking to develop your career in counter fraud, we'd love to hear from you. Apply today to find out more!
Nov 08, 2026
Full time
Counter Fraud Motor Claims Handler Location: Manchester Salary: £35,000-£42,000 DOE Are you an experienced Motor Claims Handler with a background in counter fraud and credit hire? An exciting opportunity has arisen to join a growing business in Manchester, where you'll play a key role in identifying and investigating potentially fraudulent motor claims. This is an excellent opportunity for someone with strong analytical skills, a keen eye for detail and experience handling motor fraud claims from a Defendant perspective. The Role As a Counter Fraud Motor Claims Handler, you will be responsible for screening and investigating motor claims suspected of fraud or exaggeration, handling a varied caseload ranging from straightforward claims through to delegated authority cases worth approximately £100,000. Key responsibilities include: Proactively screening and investigating potentially fraudulent or exaggerated motor claims. Handling credit hire claims and a varied portfolio of motor fraud cases. Using tools such as CUE, MIAFTR, IFIG and Mohawk, alongside online research and databases, to investigate claims and build claimant profiles. Identifying fraud indicators and determining appropriate investigative action. Supporting and training colleagues on fraud identification and referral processes. Liaising with investigators, solicitors and industry contacts. Monitoring compliance with the company's fraud strategy and providing guidance to the wider Claims Team. About You To be successful in this role, you will have: Proven experience in motor fraud and credit hire claims from a Defendant perspective. Strong analytical skills and excellent attention to detail. The ability to interpret complex information and identify potential fraud indicators. Excellent communication skills and confidence liaising with internal teams and external stakeholders. The ability to build and maintain strong professional relationships. Experience in Personal Injury claims would be advantageous but is not essential. Candidates with a Claimant-side background will also be considered. What's on Offer? £35,000-£42,000 salary , depending on experience. 33 days' holiday. Fully paid training. Pension scheme. Excellent progression opportunities within a growing business. Company social events. Easily accessible via public transport. Interested? If you're an experienced Motor Claims Handler looking to develop your career in counter fraud, we'd love to hear from you. Apply today to find out more!
Third Party Claims Handler Location: Bolton Salary: From £24,479 - £35,000 DOE Hours: 35 hours per week, Monday-Friday, 9am-5pm Job Type: Full-time, Permanent Are you an experienced Motor Claims Handler with experience handling Third Party Vehicle Damage, Property Damage or Credit Hire claims? We are currently recruiting for a Third Party Claims Handler to join a well-established and reputable insurance business based in Bolton. Due to continued growth and internal promotions, this is an excellent opportunity for an ambitious claims professional looking to develop their career within a supportive and forward-thinking organisation. The Role As a Third Party Claims Handler, you will manage a portfolio of Third Party Vehicle Damage and Property Damage claims, ensuring cases are handled efficiently while delivering an excellent level of service to all parties involved. Your responsibilities will include: Managing a portfolio of Third Party Motor and Property Damage claims. Prioritising your own workload and managing claims efficiently. Investigating claims and establishing liability. Handling more complex cases, including Liability and High Value claims. Liaising with solicitors, insurers, accident management companies and other third parties. Identifying and referring potentially fraudulent activity. Working closely with internal departments throughout the claims process. Delivering a consistently high level of customer service. What's in it for you? Alongside a competitive salary, you will receive an excellent benefits package, including: Increased holiday allowance with length of service. Your birthday off. Half-day off for seasonal shopping. Holiday sell scheme. Contributory pension scheme. Support with industry-relevant qualifications, including CII. Discounted sports and social activities. Free on-site parking. Casual dress code and branded clothing allocation. Cycle to Work scheme. Cash bonuses for going above and beyond. Trained Mental Health and First Aid staff on-site. Flexible working patterns available. Sociable Monday-Friday working hours. And much more! If you're an experienced Motor Claims or Third Party Claims Handler looking for a new opportunity with genuine career progression and development, we'd love to hear from you. Apply today with your CV to be considered.
Nov 08, 2026
Full time
Third Party Claims Handler Location: Bolton Salary: From £24,479 - £35,000 DOE Hours: 35 hours per week, Monday-Friday, 9am-5pm Job Type: Full-time, Permanent Are you an experienced Motor Claims Handler with experience handling Third Party Vehicle Damage, Property Damage or Credit Hire claims? We are currently recruiting for a Third Party Claims Handler to join a well-established and reputable insurance business based in Bolton. Due to continued growth and internal promotions, this is an excellent opportunity for an ambitious claims professional looking to develop their career within a supportive and forward-thinking organisation. The Role As a Third Party Claims Handler, you will manage a portfolio of Third Party Vehicle Damage and Property Damage claims, ensuring cases are handled efficiently while delivering an excellent level of service to all parties involved. Your responsibilities will include: Managing a portfolio of Third Party Motor and Property Damage claims. Prioritising your own workload and managing claims efficiently. Investigating claims and establishing liability. Handling more complex cases, including Liability and High Value claims. Liaising with solicitors, insurers, accident management companies and other third parties. Identifying and referring potentially fraudulent activity. Working closely with internal departments throughout the claims process. Delivering a consistently high level of customer service. What's in it for you? Alongside a competitive salary, you will receive an excellent benefits package, including: Increased holiday allowance with length of service. Your birthday off. Half-day off for seasonal shopping. Holiday sell scheme. Contributory pension scheme. Support with industry-relevant qualifications, including CII. Discounted sports and social activities. Free on-site parking. Casual dress code and branded clothing allocation. Cycle to Work scheme. Cash bonuses for going above and beyond. Trained Mental Health and First Aid staff on-site. Flexible working patterns available. Sociable Monday-Friday working hours. And much more! If you're an experienced Motor Claims or Third Party Claims Handler looking for a new opportunity with genuine career progression and development, we'd love to hear from you. Apply today with your CV to be considered.
Repair Claims Handler Manchester City Centre Office Based Permanent 35 hours per week Monday-Friday £26,000 + Excellent Benefits Are you looking to build your career within motor insurance, claims, accident management or vehicle repairs? MPJ Recruitment are currently working with a well-established and growing repair management business in Manchester, who are looking for a Repair Claims Handler to join their team. This is a great opportunity for someone who enjoys working in a busy environment, managing multiple cases and communicating with a range of suppliers and stakeholders to make sure repairs are progressing smoothly. The Role As a Repair Claims & Supply Coordinator, you'll be responsible for managing the repair journey and making sure each claim continues to progress within the required timescales. Your day-to-day responsibilities will include: Managing a caseload of vehicle repair claims from instruction through to completion. Working closely with repair networks, engineers, recovery providers and salvage partners. Chasing outstanding actions and ensuring any delays are dealt with promptly. Monitoring claims and identifying potential issues before they become a problem. Maintaining accurate records across internal systems. Communicating regularly with suppliers and other key stakeholders. Building positive working relationships with repair partners. Ensuring claims are handled in line with agreed SLAs, targets and compliance requirements. Managing a busy workload while maintaining accuracy and a high level of service. About You We're looking for someone who is organised, proactive and confident communicating with people at all levels. Ideally, you'll have: Previous experience within motor insurance, claims, accident management, vehicle repairs or a similar environment. Strong communication and relationship-building skills. Excellent organisation and attention to detail. The ability to manage a number of cases and priorities at the same time. Good IT, administration and Excel skills. A proactive approach to resolving issues and preventing delays. The ability to work towards targets, SLAs and deadlines. A customer-focused approach with the confidence to deal with suppliers and stakeholders professionally. Benefits Alongside a £26,000 salary , you'll receive a strong benefits package including: 25 days' annual leave + bank holidays Day in lieu when a bank holiday is worked Your birthday off Paid day off for your child's first day at school Company pension Discounts on gyms, shopping and holidays Dress Down Fridays Regular team socials and events Interested? If you have experience within motor claims, insurance, accident management, vehicle repairs or repair coordination and are looking for your next opportunity with a growing business, we'd love to hear from you. Apply today to find out more.
Nov 08, 2026
Full time
Repair Claims Handler Manchester City Centre Office Based Permanent 35 hours per week Monday-Friday £26,000 + Excellent Benefits Are you looking to build your career within motor insurance, claims, accident management or vehicle repairs? MPJ Recruitment are currently working with a well-established and growing repair management business in Manchester, who are looking for a Repair Claims Handler to join their team. This is a great opportunity for someone who enjoys working in a busy environment, managing multiple cases and communicating with a range of suppliers and stakeholders to make sure repairs are progressing smoothly. The Role As a Repair Claims & Supply Coordinator, you'll be responsible for managing the repair journey and making sure each claim continues to progress within the required timescales. Your day-to-day responsibilities will include: Managing a caseload of vehicle repair claims from instruction through to completion. Working closely with repair networks, engineers, recovery providers and salvage partners. Chasing outstanding actions and ensuring any delays are dealt with promptly. Monitoring claims and identifying potential issues before they become a problem. Maintaining accurate records across internal systems. Communicating regularly with suppliers and other key stakeholders. Building positive working relationships with repair partners. Ensuring claims are handled in line with agreed SLAs, targets and compliance requirements. Managing a busy workload while maintaining accuracy and a high level of service. About You We're looking for someone who is organised, proactive and confident communicating with people at all levels. Ideally, you'll have: Previous experience within motor insurance, claims, accident management, vehicle repairs or a similar environment. Strong communication and relationship-building skills. Excellent organisation and attention to detail. The ability to manage a number of cases and priorities at the same time. Good IT, administration and Excel skills. A proactive approach to resolving issues and preventing delays. The ability to work towards targets, SLAs and deadlines. A customer-focused approach with the confidence to deal with suppliers and stakeholders professionally. Benefits Alongside a £26,000 salary , you'll receive a strong benefits package including: 25 days' annual leave + bank holidays Day in lieu when a bank holiday is worked Your birthday off Paid day off for your child's first day at school Company pension Discounts on gyms, shopping and holidays Dress Down Fridays Regular team socials and events Interested? If you have experience within motor claims, insurance, accident management, vehicle repairs or repair coordination and are looking for your next opportunity with a growing business, we'd love to hear from you. Apply today to find out more.
Credit Hire Claims Handler Location: Middlewich, Cheshire Salary: £28,500-£30,000 DOE + Monthly Bonuses Working Hours: Monday-Friday, 8:30am-5:00pm, plus 1 in 4 Saturdays paid 1.5x hourly rate (9:00am-12:30pm) The Opportunity We are currently recruiting for two Credit Hire Claims Handlers to join a growing and well-established business within the motor claims and credit hire industry. With a strong reputation in the market and an experienced leadership team, this is an excellent opportunity to join a growing company that is investing in its future and expanding its claims team. The successful candidates will join a close-knit team, working in a supportive office environment with opportunities to develop their experience and contribute to the continued growth of the business. The Role As a Credit Hire Claims Handler, you will manage credit hire claims from the initial stages through to resolution, ensuring claims are handled efficiently and in line with business objectives. Key responsibilities will include: Managing credit hire claims from inception through to settlement. Liaising with insurers, solicitors, customers and other relevant parties. Maximising third-party capture and identifying opportunities to secure credit hire. Negotiating settlements and progressing claims efficiently. Maintaining accurate claims records and ensuring all relevant documentation is up to date. Working towards performance targets and contributing to the overall success of the claims team. Providing a professional and customer-focused service throughout the claims process. Candidates with experience in recoveries may also be considered, provided they are comfortable supporting front-end claims handling when required. What's on Offer? Competitive salary: £28,500-£30,000, depending on experience. Monthly bonus: Claims handlers are currently earning approximately £300-£350 per month on top of their basic salary, depending on performance. Annual leave: 23 days plus bank holidays. Pension: 3% employer contribution. Free on-site parking. Paid overtime: Saturday working is paid at time and a half. Modern working environment: The business is moving to larger, upgraded offices in November. Team benefits: Regular team meals and opportunities to socialise with colleagues. About You To be successful in this role, you will ideally have: Previous experience handling credit hire or motor claims. A good understanding of the credit hire claims process. Strong communication and negotiation skills. The ability to manage a varied caseload and work towards performance targets. A proactive approach to progressing claims and achieving successful outcomes. Good organisational skills and attention to detail. Interested? If you're an experienced Credit Hire Claims Handler looking for your next opportunity within a growing business, we'd love to hear from you. Apply today to find out more about this opportunity.
Nov 08, 2026
Full time
Credit Hire Claims Handler Location: Middlewich, Cheshire Salary: £28,500-£30,000 DOE + Monthly Bonuses Working Hours: Monday-Friday, 8:30am-5:00pm, plus 1 in 4 Saturdays paid 1.5x hourly rate (9:00am-12:30pm) The Opportunity We are currently recruiting for two Credit Hire Claims Handlers to join a growing and well-established business within the motor claims and credit hire industry. With a strong reputation in the market and an experienced leadership team, this is an excellent opportunity to join a growing company that is investing in its future and expanding its claims team. The successful candidates will join a close-knit team, working in a supportive office environment with opportunities to develop their experience and contribute to the continued growth of the business. The Role As a Credit Hire Claims Handler, you will manage credit hire claims from the initial stages through to resolution, ensuring claims are handled efficiently and in line with business objectives. Key responsibilities will include: Managing credit hire claims from inception through to settlement. Liaising with insurers, solicitors, customers and other relevant parties. Maximising third-party capture and identifying opportunities to secure credit hire. Negotiating settlements and progressing claims efficiently. Maintaining accurate claims records and ensuring all relevant documentation is up to date. Working towards performance targets and contributing to the overall success of the claims team. Providing a professional and customer-focused service throughout the claims process. Candidates with experience in recoveries may also be considered, provided they are comfortable supporting front-end claims handling when required. What's on Offer? Competitive salary: £28,500-£30,000, depending on experience. Monthly bonus: Claims handlers are currently earning approximately £300-£350 per month on top of their basic salary, depending on performance. Annual leave: 23 days plus bank holidays. Pension: 3% employer contribution. Free on-site parking. Paid overtime: Saturday working is paid at time and a half. Modern working environment: The business is moving to larger, upgraded offices in November. Team benefits: Regular team meals and opportunities to socialise with colleagues. About You To be successful in this role, you will ideally have: Previous experience handling credit hire or motor claims. A good understanding of the credit hire claims process. Strong communication and negotiation skills. The ability to manage a varied caseload and work towards performance targets. A proactive approach to progressing claims and achieving successful outcomes. Good organisational skills and attention to detail. Interested? If you're an experienced Credit Hire Claims Handler looking for your next opportunity within a growing business, we'd love to hear from you. Apply today to find out more about this opportunity.
Motor Claims Handler Monday - Friday 9am - 5pm Salary - up to £30k DOE plus bonus MPJ Recruitment are currently working with a rapidly growing business who are currently growing their Motor Claims Handling team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth in 2026. As a Motor Claims Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients. Motor Claims Handler Duties: Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements. Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process. Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations. Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients. Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim. Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty. Monitor and achieve individual and team performance targets, contributing to the overall success of the department. Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation. Motor Claims Handler Benefits: Monday-Friday Salary up to £30k Bonus structure Flexible working 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested in knowing more? CLICK APPLY.
Nov 08, 2026
Full time
Motor Claims Handler Monday - Friday 9am - 5pm Salary - up to £30k DOE plus bonus MPJ Recruitment are currently working with a rapidly growing business who are currently growing their Motor Claims Handling team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth in 2026. As a Motor Claims Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients. Motor Claims Handler Duties: Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements. Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process. Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations. Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients. Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim. Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty. Monitor and achieve individual and team performance targets, contributing to the overall success of the department. Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation. Motor Claims Handler Benefits: Monday-Friday Salary up to £30k Bonus structure Flexible working 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested in knowing more? CLICK APPLY.
Building Surveyor Location: London & Surrounding area's Salary: Up to £65k & £6K Vehicle allowance Job Type: Full-Time Permanent We're currently recruiting for an experienced Building Surveyor to join a growing team, supporting domestic and commercial building claims from initial validation through to completion of repair projects. This is a varied role suited to someone with a strong background in building pathology, building claims, damage assessment, reinstatement and project management, ideally with experience handling subsidence claims. The Role You'll be responsible for managing claims from initial site assessment through to repair completion, ensuring work is delivered to a high standard and in line with policy requirements. Your responsibilities will include: Conducting detailed site visits and assessing building damage. Validating claims against policy coverage and determining liability. Communicating with policyholders regarding claim decisions and repair scopes. Preparing repair schedules and reviewing variation requests. Interpreting policy wordings and applying claims-handling guidelines. Managing claims through assessment, repair scheduling, fulfilment and final reporting. Managing contractors and ensuring repairs meet the required specifications. Producing detailed client reports within agreed timescales. Providing technical support to claims handlers and wider teams. Attending complex claims, project management visits and complaints where required. Developing repair methodologies that minimise disruption and manage claim costs. Ensuring Health & Safety and company procedures are followed. About You We're looking for someone with: Strong experience within domestic and commercial building claims validation. A solid understanding of building pathology and damage assessment. Experience in project management and reinstatement work. Strong report writing and communication skills. Experience conducting site investigations and diagnosing building issues. The ability to manage multiple claims and meet deadlines. A proactive approach to problem-solving. The ability to work confidently with policyholders, contractors, insurers and other stakeholders. Qualifications Ideally, you will have: CIOB membership or an equivalent professional qualification such as RICS or CILA. A degree, or be working towards a degree, in Building Surveying or Construction. BDMA qualification or equivalent. Experience with subsidence claims would be highly desirable. Why Apply? This is a great opportunity for an experienced Building Surveyor to take ownership of complex building claims while working across surveying, claims validation, project management and reinstatement. If you have a strong background in building claims and are looking for your next opportunity, we'd be keen to hear from you.
Nov 08, 2026
Full time
Building Surveyor Location: London & Surrounding area's Salary: Up to £65k & £6K Vehicle allowance Job Type: Full-Time Permanent We're currently recruiting for an experienced Building Surveyor to join a growing team, supporting domestic and commercial building claims from initial validation through to completion of repair projects. This is a varied role suited to someone with a strong background in building pathology, building claims, damage assessment, reinstatement and project management, ideally with experience handling subsidence claims. The Role You'll be responsible for managing claims from initial site assessment through to repair completion, ensuring work is delivered to a high standard and in line with policy requirements. Your responsibilities will include: Conducting detailed site visits and assessing building damage. Validating claims against policy coverage and determining liability. Communicating with policyholders regarding claim decisions and repair scopes. Preparing repair schedules and reviewing variation requests. Interpreting policy wordings and applying claims-handling guidelines. Managing claims through assessment, repair scheduling, fulfilment and final reporting. Managing contractors and ensuring repairs meet the required specifications. Producing detailed client reports within agreed timescales. Providing technical support to claims handlers and wider teams. Attending complex claims, project management visits and complaints where required. Developing repair methodologies that minimise disruption and manage claim costs. Ensuring Health & Safety and company procedures are followed. About You We're looking for someone with: Strong experience within domestic and commercial building claims validation. A solid understanding of building pathology and damage assessment. Experience in project management and reinstatement work. Strong report writing and communication skills. Experience conducting site investigations and diagnosing building issues. The ability to manage multiple claims and meet deadlines. A proactive approach to problem-solving. The ability to work confidently with policyholders, contractors, insurers and other stakeholders. Qualifications Ideally, you will have: CIOB membership or an equivalent professional qualification such as RICS or CILA. A degree, or be working towards a degree, in Building Surveying or Construction. BDMA qualification or equivalent. Experience with subsidence claims would be highly desirable. Why Apply? This is a great opportunity for an experienced Building Surveyor to take ownership of complex building claims while working across surveying, claims validation, project management and reinstatement. If you have a strong background in building claims and are looking for your next opportunity, we'd be keen to hear from you.
Senior Liability Adjuster Up to £65,000 DOE plus bonus & monthly car allowance Field based covering Southeast England Monday-Friday 9am-5pm Full-time, Permanent We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims. We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years. As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships. Role Purpose To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service. Senior Liability Adjuster Key Responsibilities: Conduct site visits and witness interviews to gather factual and documentary evidence. Assess liability, causation, quantum, and policy indemnity on a case-by-case basis. Produce high-quality reports with sound technical and legal reasoning. Manage a diverse caseload of liability claims. Ensure compliance with SLAs, KPIs, and regulatory requirements. Maintain accurate and timely records using internal systems and platforms. Act as a key liaison point for Clients. Attend meetings and case reviews as required, offering technical input and strategic advice. Represent the company at local industry events. Mentor junior team members and contribute to technical training initiatives. Share best practices and support continuous improvement across the team. Assist with the internal QA and Audit processes. Essential Experience and Skills Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure. Strong knowledge of EL, PL, and Product Liability claims. Excellent report writing, negotiation, and communication skills. Proven ability to manage client relationships effectively. Ability to work independently. Senior Liability Adjuster Benefits Generous Bonus scheme linked to fee earnings. Car allowance Flexible pension scheme Private medical insurance 30 days annual leave + bank holidays Funded professional development (CII/CILA qualifications) Laptop, mobile phone, and full IT support Flexible and hybrid working arrangements. Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further
Nov 08, 2026
Full time
Senior Liability Adjuster Up to £65,000 DOE plus bonus & monthly car allowance Field based covering Southeast England Monday-Friday 9am-5pm Full-time, Permanent We are a leading provider of specialist claims management and loss adjusting services within the UK insurance market. With a strong reputation for technical expertise, quality fieldwork and a client-focused service delivery, we support our clients across a wide range of property and casualty claims. We are intent on challenging the adjusting market to be the best it can be, and to promote adjusting as a specialised, and critical, aspect of the insurance industry. We believe in the importance of high-quality field work, and treating policyholders as we treat our customers, whilst also removing the process driving nature of adjusting that has developed over recent years. As part of our strategic expansion, we are seeking a Senior Liability Adjuster to join our growing team. This is a high-profile role offering the opportunity to handle complex cases, and to play a key part in our service delivery across the Southeast and wider areas, with a view to also developing client relationships. Role Purpose To independently manage, investigate and handle a range of complex liability claims, including Employers' Liability (EL), Public Liability (PL), Product Liability and CAR cases. You will be responsible for delivering expert investigations, providing clear and detailed reporting, and maintaining high standards of client service. Senior Liability Adjuster Key Responsibilities: Conduct site visits and witness interviews to gather factual and documentary evidence. Assess liability, causation, quantum, and policy indemnity on a case-by-case basis. Produce high-quality reports with sound technical and legal reasoning. Manage a diverse caseload of liability claims. Ensure compliance with SLAs, KPIs, and regulatory requirements. Maintain accurate and timely records using internal systems and platforms. Act as a key liaison point for Clients. Attend meetings and case reviews as required, offering technical input and strategic advice. Represent the company at local industry events. Mentor junior team members and contribute to technical training initiatives. Share best practices and support continuous improvement across the team. Assist with the internal QA and Audit processes. Essential Experience and Skills Significant experience as a Senior Liability / Liability Adjuster, ideally with complex case exposure. Strong knowledge of EL, PL, and Product Liability claims. Excellent report writing, negotiation, and communication skills. Proven ability to manage client relationships effectively. Ability to work independently. Senior Liability Adjuster Benefits Generous Bonus scheme linked to fee earnings. Car allowance Flexible pension scheme Private medical insurance 30 days annual leave + bank holidays Funded professional development (CII/CILA qualifications) Laptop, mobile phone, and full IT support Flexible and hybrid working arrangements. Please click APPLY if you feel that this role is suitable to your experience and skillset and we will be in touch shortly to discuss the role further
Motor Claims Handler Permanent Monday-Friday 9am-5:30pm Rochdale Up to £30,000 DOE MPJ Recruitment are proud to be working with a UK leading business based in the Rochdale area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Motor Claims Handler skills: Manage insurer scheme claims from first notification of loss (FNOL) through to settlement, providing a comprehensive cradle-to-grave claims handling service. Ensure all new claims are registered and progressed efficiently, accurately and in accordance with the insurer's agreed Service Level Agreements (SLAs). Handle incoming enquiries from policyholders, insurers, solicitors, repairers and other third parties in a professional, helpful and timely manner. Maintain accurate and comprehensive claims records, ensuring all data and correspondence is factually and grammatically correct and complies with agreed SLAs and insurer best-practice guidelines. Manage claims within the delegated authority provided by the insurer, including: First Notification of Loss (FNOL) Instructing engineers and arranging vehicle assessments Instructing recovery agents and repairers Liaising with and instructing solicitors where required Managing claims through to an appropriate and timely resolution Ensure all claims activity is conducted in line with regulatory requirements, insurer procedures and company policies. Identify and escalate complex or high-value claims where they fall outside delegated authority or require further investigation. Undertake any other duties and responsibilities reasonably required by the business. Maintain a clean, organised and hazard-free working environment in accordance with company health and safety requirements. Motor Claims Handler Benefits: Comprehensive training and on-going support Hybrid working available Employer pension contribution 20 days holiday plus bank holidays to start Lots of fund raising and social events In house training and also the chance for progression Overtime available (double & triple pay) Free secured gated parking on site Performance based bonus Smart casual dress code Please click APPLY if you are interested, we will be in touch immediately!
Nov 08, 2026
Full time
Motor Claims Handler Permanent Monday-Friday 9am-5:30pm Rochdale Up to £30,000 DOE MPJ Recruitment are proud to be working with a UK leading business based in the Rochdale area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. Our client offer excellent progression opportunities with plenty of the senior team coming from this level. Motor Claims Handler skills: Manage insurer scheme claims from first notification of loss (FNOL) through to settlement, providing a comprehensive cradle-to-grave claims handling service. Ensure all new claims are registered and progressed efficiently, accurately and in accordance with the insurer's agreed Service Level Agreements (SLAs). Handle incoming enquiries from policyholders, insurers, solicitors, repairers and other third parties in a professional, helpful and timely manner. Maintain accurate and comprehensive claims records, ensuring all data and correspondence is factually and grammatically correct and complies with agreed SLAs and insurer best-practice guidelines. Manage claims within the delegated authority provided by the insurer, including: First Notification of Loss (FNOL) Instructing engineers and arranging vehicle assessments Instructing recovery agents and repairers Liaising with and instructing solicitors where required Managing claims through to an appropriate and timely resolution Ensure all claims activity is conducted in line with regulatory requirements, insurer procedures and company policies. Identify and escalate complex or high-value claims where they fall outside delegated authority or require further investigation. Undertake any other duties and responsibilities reasonably required by the business. Maintain a clean, organised and hazard-free working environment in accordance with company health and safety requirements. Motor Claims Handler Benefits: Comprehensive training and on-going support Hybrid working available Employer pension contribution 20 days holiday plus bank holidays to start Lots of fund raising and social events In house training and also the chance for progression Overtime available (double & triple pay) Free secured gated parking on site Performance based bonus Smart casual dress code Please click APPLY if you are interested, we will be in touch immediately!
FNOL Claims Handler Monday-Friday 8:30am-5:00pm Manchester (office based) Salary £26,000-£28,000 DOE Do you have motor claims experience? Would you like to join a growing business with excellent progression opportunities? We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business. Key Skills: Excellent degree of knowledge of motor related claims and principles Excellent communication skills, both oral and written Good degree of IT competency and literacy Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Minimum 12 months FNOL Claims experience The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard To be accountable for the satisfactory resolution of any issues Benefits: 33 days holiday Fully paid training Excellent progression opportunities Salary reviews Company pension scheme Company social events Interested to know more? CLICK APPLY
Nov 08, 2026
Full time
FNOL Claims Handler Monday-Friday 8:30am-5:00pm Manchester (office based) Salary £26,000-£28,000 DOE Do you have motor claims experience? Would you like to join a growing business with excellent progression opportunities? We are looking to recruit a FNOL Claims Handler within our Motor Division. The role involves providing first class customer service to our customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business. Key Skills: Excellent degree of knowledge of motor related claims and principles Excellent communication skills, both oral and written Good degree of IT competency and literacy Demonstrate personal and professional integrity and lead by example Ability to work and contribute positively as part of a team and in isolation Ability to work accurately under pressure, adhering to deadlines and service standards Minimum 12 months FNOL Claims experience The role involves: To demonstrate a high level of technical quality and service delivery To provide exceptional customer service at all times To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed To work closely with the other team members and Managers to ensure service is delivered to the highest possible standard To be accountable for the satisfactory resolution of any issues Benefits: 33 days holiday Fully paid training Excellent progression opportunities Salary reviews Company pension scheme Company social events Interested to know more? CLICK APPLY
Complaints Investigator & Auditor Manchester City Centre Office Based (Monday-Friday) 9:00am - 5:00pm £28,000 per annum Permanent Start Date: September Looking for a role where you can make a real impact? We're looking for an experienced Complaints Investigator & Auditor to join our growing Customer Experience team. If you have a background in complaints handling, compliance or auditing within claims, insurance or financial services, this is a fantastic opportunity to join a business that genuinely values quality, customer outcomes and continuous improvement. What you'll be doing: Investigating and resolving customer complaints fairly and efficiently. Conducting internal audits to ensure compliance with FCA regulations and company standards. Identifying trends, risks and opportunities to improve processes. Producing audit and complaints reports for senior management. Supporting and coaching colleagues to maintain high compliance standards. Helping deliver an exceptional customer experience. What we're looking for: Experience handling complaints and/or conducting audits within claims management, insurance or financial services . Good understanding of FCA regulations and compliance. Excellent investigation, analytical and problem-solving skills. Strong communication skills with a professional and empathetic approach. Highly organised with excellent attention to detail. What's in it for you? Day off for your birthday Free access to wellbeing and mental health support through Health Assured's Employee Assistance Programme including free counselling, financial advice, and legal advice Company social events Your child's first day off at joining a new school Dress down Friday every week No bank holiday working Long service bonus 25 days Holiday, plus Bank Holidays. Extra holidays given for 100% attendance. If you're passionate about delivering outstanding customer outcomes while ensuring the highest compliance standards, we'd love to hear from you. Apply today and become part of a business where your expertise really makes a difference.
Nov 08, 2026
Full time
Complaints Investigator & Auditor Manchester City Centre Office Based (Monday-Friday) 9:00am - 5:00pm £28,000 per annum Permanent Start Date: September Looking for a role where you can make a real impact? We're looking for an experienced Complaints Investigator & Auditor to join our growing Customer Experience team. If you have a background in complaints handling, compliance or auditing within claims, insurance or financial services, this is a fantastic opportunity to join a business that genuinely values quality, customer outcomes and continuous improvement. What you'll be doing: Investigating and resolving customer complaints fairly and efficiently. Conducting internal audits to ensure compliance with FCA regulations and company standards. Identifying trends, risks and opportunities to improve processes. Producing audit and complaints reports for senior management. Supporting and coaching colleagues to maintain high compliance standards. Helping deliver an exceptional customer experience. What we're looking for: Experience handling complaints and/or conducting audits within claims management, insurance or financial services . Good understanding of FCA regulations and compliance. Excellent investigation, analytical and problem-solving skills. Strong communication skills with a professional and empathetic approach. Highly organised with excellent attention to detail. What's in it for you? Day off for your birthday Free access to wellbeing and mental health support through Health Assured's Employee Assistance Programme including free counselling, financial advice, and legal advice Company social events Your child's first day off at joining a new school Dress down Friday every week No bank holiday working Long service bonus 25 days Holiday, plus Bank Holidays. Extra holidays given for 100% attendance. If you're passionate about delivering outstanding customer outcomes while ensuring the highest compliance standards, we'd love to hear from you. Apply today and become part of a business where your expertise really makes a difference.
Conversion Handler Manchester City Centre Hours: Monday to Friday, 9:00am-6:00pm, plus every other Saturday, 9:00 am-6:00pm. £29,080.48 + Commission + Benefits Are you a confident communicator with a talent for turning conversations into positive outcomes? Do you thrive in a fast-paced, target-driven environment where your ability to build relationships and solve problems can make a real difference? If so, we have an exciting opportunity for you! We are looking for a proactive and motivated Conversion Handler to join our growing team in Manchester City Centre. This is an ideal opportunity for someone who enjoys engaging with clients, overcoming challenges and maximising opportunities. You'll play a key role in retaining clients, progressing claims and ensuring customers receive the support they need throughout their claims journey. The Role You'll play a key role in retaining clients, progressing claims and turning missed opportunities into successful outcomes. Your responsibilities will include: Building relationships with new and existing clients. Resolving concerns and overcoming objections to retain claims. Identifying opportunities to progress pending and rejected claims. Supporting clients with vehicle hire arrangements and resolving issues. Working with internal teams and external partners to maximise claim conversion. Maintaining accurate records and delivering excellent customer service. What We're Looking For Experience in telephone-based customer service, sales or retention. Excellent communication, negotiation and objection-handling skills. A proactive, results-driven and solutions-focused approach. Strong organisational skills and attention to detail. Confidence managing challenging conversations in a target-driven environment. Experience in legal services, personal injury, insurance or claims handling is desirable but not essential. What's In It for You? £29,080.48 basic salary plus commission scheme Your birthday off. Additional annual leave rewards for 100% attendance. Free wellbeing support, counselling and financial advice through Health Assured. A day off for your child's first day at a new school. Dress-down Fridays. Company social events. Ready for Your Next Move? If you're passionate about people, motivated by results and ready to take your earning potential to the next level, we'd love to hear from you. Apply today and become part of the team.
Nov 02, 2026
Full time
Conversion Handler Manchester City Centre Hours: Monday to Friday, 9:00am-6:00pm, plus every other Saturday, 9:00 am-6:00pm. £29,080.48 + Commission + Benefits Are you a confident communicator with a talent for turning conversations into positive outcomes? Do you thrive in a fast-paced, target-driven environment where your ability to build relationships and solve problems can make a real difference? If so, we have an exciting opportunity for you! We are looking for a proactive and motivated Conversion Handler to join our growing team in Manchester City Centre. This is an ideal opportunity for someone who enjoys engaging with clients, overcoming challenges and maximising opportunities. You'll play a key role in retaining clients, progressing claims and ensuring customers receive the support they need throughout their claims journey. The Role You'll play a key role in retaining clients, progressing claims and turning missed opportunities into successful outcomes. Your responsibilities will include: Building relationships with new and existing clients. Resolving concerns and overcoming objections to retain claims. Identifying opportunities to progress pending and rejected claims. Supporting clients with vehicle hire arrangements and resolving issues. Working with internal teams and external partners to maximise claim conversion. Maintaining accurate records and delivering excellent customer service. What We're Looking For Experience in telephone-based customer service, sales or retention. Excellent communication, negotiation and objection-handling skills. A proactive, results-driven and solutions-focused approach. Strong organisational skills and attention to detail. Confidence managing challenging conversations in a target-driven environment. Experience in legal services, personal injury, insurance or claims handling is desirable but not essential. What's In It for You? £29,080.48 basic salary plus commission scheme Your birthday off. Additional annual leave rewards for 100% attendance. Free wellbeing support, counselling and financial advice through Health Assured. A day off for your child's first day at a new school. Dress-down Fridays. Company social events. Ready for Your Next Move? If you're passionate about people, motivated by results and ready to take your earning potential to the next level, we'd love to hear from you. Apply today and become part of the team.
