Insignis

Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.

We have an exciting opportunity for a Maintenance Surveyor to join our Property Services Team. You will be responsible for diagnosing and resolving maintenance issues, supporting in-house trade teams and contractors, and ensuring high-quality service delivery across your designated area. Key Responsibilities: Investigate and diagnose day-to-day maintenance issues. Support the delivery of repair works, with a strong focus on damp, mould, and condensation. Carry out property inspections before, during, and after works. Provide detailed specifications including scope of works, cost estimates, and timelines. Ensure compliance with health and safety standards and customer satisfaction. Maintain accurate records in property systems. Develop and maintain local knowledge of assets and customer needs. Commit to ongoing personal and professional development. What We're Looking For: Strong understanding of housing maintenance standards and regulations. Experience dealing with damp, mould, and condensation issues. Familiarity with Awaab's Law and HHSRS. Ability to prepare and interpret work schedules/specifications. Commercial awareness and budget tracking skills. Good IT skills, especially in Microsoft Excel. Knowledge of relevant health, safety, and environmental legislation. Full UK driving licence and access to a vehicle (role involves travel). Must be able to pass a basic DBS check. What We Offer: 25 days holiday + bank holidays (rising to 30 with service) 12% matched pension contributions and life cover (4x salary) Flexible working arrangements Options for private medical, dental, and critical illness cover Discounted shopping, cycling, and travel insurance schemes

Industrialisation Test Engineer - Greenwich, London - 52 - 55,000 + Bonus + Excellent Benefits - Permanent The Role We are seeking a Industrialisation Test Engineer with high voltage product experience to support the development and launch of high-reliability products within a fast-paced manufacturing environment. This role focuses on the design, integration, commissioning, and support of high voltage production test systems, working closely with R&D, Production, Quality, and Manufacturing Engineering teams. Key Responsibilities Design and develop high voltage test benches (hardware and software). Install, commission, integrate, and validate automated HV test systems. Create test documentation including specifications, instructions, drawings, and verification plans. Ensure compliance with HV safety standards alongside Health & Safety teams. Support the introduction of new test systems into production. Investigate and resolve product test failures and manufacturing test issues. Provide hands-on debug and technical support for production test equipment. Analyse first-off test results and support product failure investigations. Train manufacturing teams on new test equipment and processes. Maintain test software, databases, and supporting documentation. Support continuous improvement and industrialisation activities across manufacturing. Requirements Degree qualified in High Voltage Electronics or a related discipline. Strong understanding of HV fundamentals and safety protocols. Proven experience developing automated high voltage production test systems. Experience designing and supporting HV test equipment within manufacturing. Understanding of electromechanical production processes. Proficiency in developing and maintaining test programs using National Instruments LabVIEW and TestStand. Lean Manufacturing, Kaizen, or 5S knowledge would be beneficial. What now? To apply for this opportunity, please send me your CV or contact Rob Hutchings at (phone number removed).

Repairs & Test Engineer - London - circa 40 per hour Umbrella - Contract (min 6 Months, Rolling) About the Role We are seeking a skilled Repairs & Test Engineer to join a Manufacturing team on an initial 6-month rolling contract, with strong potential for extension. This hands-on, lab-based role is key to maintaining manufacturing throughput through diagnosis, fault-finding and component-level repair of power transmission equipment and customer returns. You will work closely with Manufacturing, Quality, Industrial Engineering and R&D teams to support testing, repair and continuous improvement activities. Purpose of the Role To support manufacturing and customer service operations by: Repairing production failures and customer-returned power transmission equipment Performing component-level diagnostics and root cause analysis Supporting manufacturing test systems and engineering improvements Ensuring product quality and reliability standards are consistently maintained Key Responsibilities Repair and fault-find customer-returned and production-failed power transmission equipment to component level. Diagnose faults using schematics, datasheets, and technical documentation. Conduct root cause analysis on product and field failures. Use test equipment (oscilloscopes, multimeters, etc.) to verify faults and repairs. Perform PCB-level soldering and rework (SMT and through-hole). Support and maintain manufacturing test stations and equipment. Record repairs and failure data in the ERP system. Support continuous improvement through engineering and quality feedback. Technical Requirements The successful candidate will demonstrate strong hands-on electronics capability, including: Strong component-level diagnostics (resistors, capacitors, ICs, etc.) Confident ability to interpret complex schematics, datasheets and technical drawings Experience using standard test equipment including oscilloscopes, multimeters etc. Skilled in soldering, desoldering and PCB rework , including SMT and through-hole Ability to safely test, verify and validate repaired electronic assemblies Experience working with board-level electronics in an industrial environment Experience & Qualifications HND or Degree in Electronics Engineering (or equivalent qualification with relevant experience) Minimum 3+ years' experience in electronics repair, test or fault-finding roles Proven experience working with electronic schematics and circuit diagnostics Industrial or manufacturing electronics experience (not consumer electronics) Apply now by submitting your CV for review.

Automated Test & HIL Engineer (Embedded Systems) Hybrid - London - circa 55 per hour Umbrella - Contract (7-8 months) We're looking for a hands-on Automated Test & Validation Engineer to help verify next-generation mission-critical embedded power systems used in critical global infrastructure. This is a high-impact role focused on HIL development, closed-loop testing, and automated validation of complex hardware and firmware. The Role You'll take ownership of Hardware-in-the-Loop (HIL) test systems and build robust automated test frameworks using NI LabVIEW TestStand. Working across Hardware, Software, and Validation teams, you'll ensure systems perform safely, reliably, and exactly as intended. This is a build-it, break-it, prove-it environment-perfect for someone who thrives in deep technical problem-solving and system-level validation. What You'll Do Design and own HIL test systems for closed-loop embedded validation Build and maintain automated test frameworks (NI LabVIEW TestStand) Develop, execute, and document test cases, scripts, and reports Deliver unit, integration, and system-level testing across HW/SW interfaces Debug complex embedded system and integration issues Produce clear compliance and validation outputs for engineering teams Drive automation, simulation, and test efficiency improvements Own test setup architecture, software releases, and bug triage What We're Looking For Degree in Electronics, Electrical or High Voltage Engineering (or similar) Mid level engineering experience of embedded testing experience across hardware + software systems Strong hands-on NI LabVIEW TestStand experience (essential) Proven background in test case design, execution, and reporting Experience testing hardware/software integrated systems at scale Confident troubleshooting of complex embedded faults Desirable High-voltage or power electronics experience Exposure to subsea / marine / industrial energy systems Python, C or C++ for test automation Knowledge of industrial communication protocols Why This Role? Real ownership of a HIL test environment from the ground up Cutting-edge embedded systems in critical infrastructure High technical autonomy with visible engineering impact Strong focus on automation, innovation, and continuous improvement What next? Please submit your CV for review!

Maintenance Engineer (Machines and Facilities) Location: Havant, Hampshire Permanent Role What you will be doing We are seeking a hands-on Maintenance Engineer (Machines and Facilities) to manage the facilities, infrastructure, and assets of our client's business. You will leverage your skills and coordinate a network of suppliers and subcontractors to ensure high availability, safety, and cost-effectiveness across all operations. Key responsibilities include: Maintain and improve the availability of CNC and manual machinery, plant, and infrastructure through a preventative maintenance programme. Implement current HSE legislation, including certification, monitoring, and inspection within your areas of responsibility. Assist with the maintenance of building security across all facilities. Ensure facilities, equipment, and machinery are available to maximise productivity. Deliver facilities-related projects on schedule, within budget, and to agreed requirements. Proactively support day-to-day maintenance activities across multiple sites. Maintain, improve, and report on industrially recognised Key Performance Indicators (KPIs). What we are looking for Proven experience in maintenance or facilities management. Strong experience in preventative and reactive maintenance of CNC and manual machining centres. Hands-on experience with hydraulics, pneumatics, electrics, and mechanical systems is highly desirable. Proven experience in managing large, complex projects. Ability to work effectively both independently and as part of a team. Proficiency in Microsoft Office; experience with complex maintenance programmes and SAP is desirable. Why this role? Our client values empowerment, ownership, and personal responsibility. They foster a culture of collaboration, innovation, and learning from experience. You will be encouraged to contribute ideas freely, take initiative, and grow professionally in a supportive environment. If you are passionate about technology, sustainability, and making a tangible impact, this is an opportunity to join a team that shares your commitment to operational excellence and innovation.

Quality Assurance Engineer - Greenwich - 50-55,000 + Bonus + Ex. Benefits - Permanent About the role: We're seeking a dynamic and proactive Quality Assurance Engineer to play a pivotal role in maintaining and improving the Quality Management System (QMS). This isn't just an audit follow-up role, you'll work directly with managers and stakeholders to drive audit close-outs, root cause analysis, and process improvements across all areas of the business. Personality is just as important as technical ability: we're looking for someone energetic, flexible, and assertive , able to communicate with authority, influence stakeholders, and promote a culture of quality and continuous improvement. What's in it for you: Impact - Play a key role in audit resolution, certification, and continuous improvement across the site Collaboration - Partner with stakeholders across all UK business areas. Growth - Gain exposure across all business areas with opportunities to expand your expertise in QMS, RCA, and ISO certification Culture - Join a positive, agile team environment where proactive problem-solvers thrive What you'll be doing: Maintaining and enhancing the Quality Management System (QMS) in line with ISO9001 requirements Leading and supporting the close-out of audit findings and corrective actions, working with managers and stakeholders Driving root cause analysis (8D, Fishbone/Ishikawa, 5 Whys) to resolve non-conformances and prevent recurrence Facilitating risks and opportunities analysis, including mitigation planning Supporting ISO certification activities and management reviews with process owners Managing QMS document control, ensuring compliance and timely updates Identifying process gaps and improvement opportunities, working with stakeholders to implement changes Promoting a "Right First Time" culture across the organisation What we're looking for: Meaningful experience in a Quality role, ideally within manufacturing or a regulated environment Good knowledge of QMS and ISO standards (ISO9001 essential) Proven track record in supporting audit close-outs and corrective actions Experienced in documentation, process improvement, and stakeholder engagement Skilled in Root Cause Analysis tools and CAPA management Assertive communicator with the ability to influence and support stakeholders across all levels Agile, flexible, and proactive approach to problem-solving Degree in Engineering, Quality or related field - open to varied industry backgrounds Desirable Lean Six Sigma certification (Green/Black Belt) Background in manufacturing Experience in supporting certification and compliance programmes

Why This Role Stands Out: Work just 4 days a week - enjoy long weekends every week! Competitive 18 per hour + evening shift premium Overtime available at enhanced rates Join a leading aerospace engineering company where precision meets innovation. This evening shift role offers the chance to work on high-specification aerospace components using advanced CNC technology in a clean, well-organized facility. What You'll Do: Set and operate CNC Turning machines (Fanuc controls) to tight aerospace tolerances Work with materials such as Stainless Steel, Titanium, Inconel, Aluminium, and Nylon Record job timings accurately in the ERP system Maintain high standards of cleanliness and organization (6S) Contribute to continuous improvement initiatives What You'll Need: CNC Turning experience in aerospace or high-precision sectors Skilled in setting and operating CNC machines with Fanuc controls Comfortable working to tight tolerances Apprenticeship trained or qualified by experience CAD/CAM familiarity is a plus, but not essential What's On Offer: 18/hr + evening shift premium, overtime at enhanced rates Permanent role with long-term career prospects Work with advanced machinery and cutting-edge technologies Supportive and skilled team environment 4-day working week Take your CNC career to the next level and work on exciting aerospace projects - apply today through this recruitment agency.

What you'll be doing: Supporting project managers with administration, coordination, logistics, and document control. Helping prepare engineering and commercial proposals, gathering costs and timelines from suppliers. Getting hands-on with technical tasks: report writing, drawings (AutoCAD/Draftsight/Solidworks), feasibility studies, and data analysis. Occasionally working off-site - whether onshore inspections or offshore environments like rigs or turbines (with full training provided). What we're looking for: A proactive, organised problem-solver with strong communication skills. Solid knowledge of AutoCAD/Draftsight/Solidworks. A background in engineering (A-Levels, HNC, or degree-level qualification in an engineering discipline). Someone flexible and reliable, with a genuine interest in mechanical or electrical engineering. The right to work in the UK (no sponsorship available). Location: Based full-time in our Camberley office. Salary: 35,000 per year. This is a fantastic opportunity to gain exposure to the energy and offshore industry, build your career in engineering, and work alongside experienced specialists in a fast-paced, innovative environment. If you're ambitious, hands-on, and ready to make things happen, we'd love to hear from you. Apply today and take your next step into the world of engineering projects!