1 Tech Staffing Ltd

2nd Line Support Engineer Teddington Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and keen to get involved in project work? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT support team in Teddington. If you ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies - this could be your next big move. In this role, you ll be the go to expert for a diverse client base across multiple sectors. You ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: Microsoft 365 admin & support Azure Active Directory Microsoft Intune / Endpoint Manager Microsoft Defender security suite Hands-on experience with Windows, macOS, Android, and iOS support. Solid troubleshooting skills across networks, infrastructure, and applications. Firewall monitoring and security event handling experience. Confident supporting both remote and on-site users. Hardware builds and deployments. Desireable but not essential: Microsoft certifications (MS-100, AZ-104, MD-102). Google Workspace expertise. Experience with Autopilot and device provisioning. PowerShell scripting skills. Perks & Benefits: Private healthcare schemes. Career development with funded certifications. Supportive, collaborative team culture. Regular social events.

Procurement Manager (MSP Environment) Twickenham Office Based Up to £38,000 (DOE) Are you an organised, proactive professional who enjoys keeping operations running smoothly? Our client, a successful Managed Service Provider (MSP) based in Twickenham, is looking for a Procurement Manager to take ownership of stock management, supplier relationships, and the smooth flow of equipment and renewals that power their business. This is a hands-on, varied role perfect for someone who enjoys being at the centre of things - ensuring the right tech, software, and logistics are always in place to support a growing IT services team. Key Responsibilities: Manage end-to-end IT procurement. Oversee stock levels and coordinate the shipment of clients equipment. Build strong, reliable relationships with suppliers and distributors. Manage software licensing and renewal schedules. Support project teams with timely logistics and asset management. Liaise with internal teams and external contractors to maintain a professional environment. Handle post, courier services, and deliveries. Assist with onboarding new starters, ensuring equipment and workspace setup are ready to go. Process purchase orders, invoices, and delivery notes accurately and efficiently. Maintain up-to-date procurement and asset records within internal systems. Assist with budget tracking and supplier reconciliations. Contribute ideas for improving internal processes and documentation. Key Requirements: Experience in procurement and logistics, ideally within an IT, MSP, or technology-focused environment. Strong supplier and stakeholder management skills - confident in maintaining relationships, and ensuring timely delivery of goods and services. Excellent organisational and time-management skills, with the ability to handle multiple priorities and deadlines. Solid understanding of stock control and asset management processes. Experience managing software licensing and renewals (advantageous but not essential). Financial and administrative accuracy, comfortable processing POs, invoices, and budget tracking. Proficient in Microsoft 365 (Excel, Outlook, Teams) and internal procurement or asset tracking systems. Strong communication and interpersonal skills - able to liaise effectively with internal teams, suppliers, and external partners. Proactive problem solver with a continuous improvement mindset. Hands-on, can-do attitude, comfortable working in a varied role. If you have the relevant skills please apply for immediate consideration.

Technical Solutions Consultant Surrey - Hybrid, with remote flexibility Up to £65k An established Managed Service Provider is seeking a Technical Solution Consultant to join their team.This position blends traditional infrastructure skills with modern workplace technologies, enabling clients to build secure, scalable, and collaborative environments. The successful candidate will take high-level designs and produce detailed technical solutions, delivering projects such as infrastructure upgrades, cloud migrations, and Microsoft 365 deployments. Key Responsibilities: Create and deliver detailed infrastructure designs covering servers, networking, and cloud integrations. Lead Microsoft 365 and Modern Workplace implementations, including Exchange Online, Teams, SharePoint, and Intune. Provide endpoint management and security support using Intune, Autopilot, and Microsoft Defender. Work closely with customers to assess their environments and define transformation roadmaps. Produce technical documentation, run workshops, and hand over solutions to internal teams or clients. Diagnose and resolve complex infrastructure and Microsoft 365 issues in hybrid environments. Keep up to date with emerging technologies and best practices across cloud and infrastructure services. Key Requirements: 3 5 years experience in infrastructure or Microsoft 365 consultancy within a Managed Service Provider or IT services setting. Strong understanding of Windows Server, Active Directory, networking, and virtualisation technologies. Proven hands-on experience with Microsoft 365 services (Exchange Online, Teams, SharePoint, Intune). Knowledge of Azure AD, Autopilot, Defender for Endpoint, and PowerShell scripting. Excellent communication and stakeholder management skills. Industry certifications such as MS-102, AZ-104, or MD-102 are advantageous. Desirable: Education sector experience. Please apply for immediate consideration, this is an urgent role that needs to be filled!

2nd Line Engineer Beaconsfield - Onsite in surrounding areas, Amersham, Maidenhead, High Wycombe Up to £35k DOE An expanding managed IT services provider is seeking an experienced Senior IT Engineer who is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering exceptional customer service while supporting schools across Buckinghamshire and Berkshire. Key Responsibilities: Handle 2nd some 3rd line issues, respond to ICT emergencies, and manage escalations. Resolve technical problems affecting school operations by delivering effective solutions. Provide internal network support and maintain school IT infrastructure. Lead installations or upgrades of servers, networks, and associated hardware/software. Mentor and support 1st/2nd line technicians as required. Deliver staff training and enforce ICT policies within schools. Install, repair, and configure a wide range of devices (desktop computers, iPads, printers, telephones, projectors, AV equipment, etc.). Key Requirements: 2 3 years experience in a Senior ICT Technician or 2nd/3rd line support role ( education sector experience desirable but not essential). Strong knowledge of Windows Server, Active Directory, and Microsoft operating systems. Familiarity with virtualisation technologies, particularly Hyper-V. Experience with cloud technologies such as Office 365 and Azure. Proven ability to lead installations of servers and networks. Excellent troubleshooting and decision-making skills during IT emergencies. Outstanding customer service and communication abilities (both verbal and written). Flexible, adaptable, and able to work independently while managing your own time effectively. Please apply for immediate consideration, interviews taking place next week.

Desktop Engineer Cardiff (Hybrid) Up to 40k DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing Desktop Engineer to join our clients team in Cardiff, this is a hybrid role. As a Desktop Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and Active Directory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.