1 Tech Staffing Ltd

2nd Line Support Engineer Teddington Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and keen to get involved in project work? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT support team in Teddington. If you ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies - this could be your next big move. In this role, you ll be the go to expert for a diverse client base across multiple sectors. You ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: Microsoft 365 admin & support Azure Active Directory Microsoft Intune / Endpoint Manager Microsoft Defender security suite Hands-on experience with Windows, macOS, Android, and iOS support. Solid troubleshooting skills across networks, infrastructure, and applications. Firewall monitoring and security event handling experience. Confident supporting both remote and on-site users. Hardware builds and deployments. Desireable but not essential: Microsoft certifications (MS-100, AZ-104, MD-102). Google Workspace expertise. Experience with Autopilot and device provisioning. PowerShell scripting skills. Perks & Benefits: Private healthcare schemes. Career development with funded certifications. Supportive, collaborative team culture. Regular social events.

Software Engineer Adobe Commerce / Magento / PHP / AWS / Azure We re partnering with a global organisation looking for a Software Engineer with strong Adobe Commerce or Magento experience to help drive forward their digital commerce platform. About the Role You ll be a key member of the development team, building and enhancing features within their Adobe Commerce environment and helping shape the future of their eCommerce infrastructure. This includes working with cloud-hosted web services, improving performance, and ensuring systems remain robust and secure. You ll also support best practices within the team and offer guidance to less experienced developers. What We re Looking For Background in Adobe Commerce or Magento development Confident with modern PHP, JavaScript, and database-driven applications Experience working with APIs and integrating external services Comfortable operating within cloud environments such as AWS, Azure, or GCP Knowledge of CI/CD tools, containers, and version control Strong communicator with a collaborative mindset What s on Offer A forward-thinking global business Hybrid working model Competitive salary and benefits The chance to influence technical direction and work on high-profile digital projects If you re an experienced PHP Software Engineer looking for a new challenge in a growing, dynamic environment, we d love to hear from you!