Vallum Associates

The Role: The Environment Implementation Coordinator is responsible for supporting the setup, configuration, and maintenance of project and program environments across development, testing, and production landscapes. This role ensures that environments are provisioned efficiently, aligned with project timelines, and meet required standards for stability, security, and performance. The ideal candidate will have hands-on experience in environment coordination, infrastructure setup, and working closely with cross-functional technical teams. Key Responsibilities: Environment Setup & Coordination Coordinate the provisioning, configuration, and deployment of environments (Dev, Test, UAT, Prod) Ensure readiness of environments in line with project schedules and milestones Work with infrastructure, cloud, and DevOps teams to enable seamless environment setup Maintain environment inventory, configurations, and access controls Release & Deployment Support Support deployment activities across multiple environments Coordinate environment availability during releases, testing cycles, and production rollouts Ensure environment stability during code deployments and patch updates Track and resolve environment-related defects and issues Stakeholder & Delivery Support Act as a liaison between development, QA, DevOps, and infrastructure teams Collaborate with project managers and delivery teams to align environment readiness with delivery plans Participate in Agile ceremonies where needed to represent environment dependencies Provide regular updates on environment status, risks, and issues Environment Monitoring & Maintenance Monitor environment performance, availability, and usage Identify and resolve environment-related issues proactively Manage environment refresh cycles, data setup, and backups Maintain environment documentation, runbooks, and standard operating procedures Compliance & Security Ensure environments comply with organizational security, governance, and access policies Support audit and compliance requirements Manage environment access controls and adhere to data protection standards Work within secure environments when required Technical Skills Experience in environment coordination, infrastructure support, or DevOps support roles Knowledge of environment provisioning across cloud (AWS/Azure/GCP) or on-premise systems Familiarity with CI/CD pipelines, deployment tools, and environment management tools Understanding of configuration management, release management, and system integration Basic knowledge of scripting (Shell, PowerShell, Python) is desirable

Role: ServiceNow Architect Location: Edinburgh, UK Type of Job: Contract Hybrid Mode: Hybrid 3 Days Onsite in a week JD: ServiceNow Architect being one of the Niche skillsets and we are trying to get resource both in Onshore & Offshore for the new upcoming project requirements. JD Experience: • 10+ years of IT experience with 5+ years experience in ServiceNow Architecture Certifications • ServiceNow CSA (Certified System Administrator) • ServiceNow CAD (Certified Application Developer) • ITIL Foundation • Experience in JavaScript, AngularJS, HTML, and ITSM best practices. Responsibilities: • Proven experience as a ServiceNow Architect • Expertise in ServiceNow scripting (Business Rules, Client Scripting, Flow Designer) • Deep knowledge of ServiceNow modules (ITOM/ITAM/BCM/S2P/IRM/TPRM) • Strong customer service and excellent verbal/written communication • Hands-on experience in ServiceNow development & integrations • ServiceNow certifications such as CAD, CSA, CIS(ITSM/Discovery/Event Management/IRM/TPRM) • Experience in Agile/Scrum methodology, handling end-to-end project lifecycle • Knowledge of integrations with enterprise monitoring tools • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls • Strong experience in Flow Designer, Workflows, and Service Catalog development • Experience with integrations using REST/SOAP APIs, MID Server, and data imports • Familiarity with ServiceNow upgrade planning, regression testing, and best-practice configurations Essential skills/knowledge/experience: • Recognize the impact of technical decisions on outcomes, Identify the elements of an enterprise. • Understands customer s vision and how ServiceNow supports customer s digital transformation journey • Translates business objectives to outcomes into a customer roadmap • Creates and manages technical governance processes • Provide technical guidance to developers, ensuring adherence to best practices and creating technical documentation, designs documents, and blueprints • Ensure high-quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB) Desirable skills/knowledge/experience: • Excellent communication and interpersonal skills • Strong problem solving and analytical abilities • Good team management and time management skills • Ability to work fast-paced project environments