Vegetarian Express Ltd
Job Title: National Account Executive Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time We are looking for sales driven individual to join our Field Sales Team and play a pivotal supportive role within the team. Reporting into a Senior National Account Manager (SNAM), you will provide proactive and effective sales presence for our largest customers to deliver growth. The role will be field based with some time spent in our Watford head office. You will be required to maintain high levels of customer interaction and ensure that the customer base is being supported and managed in line with the business plan. The role is essential towards developing our network within the customer and growing the business in both new and existing sectors. You will be working collaboratively with all departments within Vegetarian Express to deliver service excellence to our clients and maintaining a one team approach. Main responsibilities: Support Line Manager (SNAM) in delivering monthly sales and margin targets Build and leverage strong customer relationships at Unit Level, demonstrating growth via proposition selling. Customer visits would be scheduled for at least three days from five in the week. Supporting Line Manager with Head Office activity such as monthly customer meetings and QBRs. Standing in for Line Manager for internal meetings when necessary Demonstrating effectively partnering with your customers to understand and identify their plans for growth, adding value, offering a wide range of practical solutions and products to drive margin and sales Maintain and complete all business reporting and customer records within any agreed timeframes utilising all data management systems available to you Understand competitor activity ensuring you are always offering your customers the best local and national solutions. Determine key contact strategy within customers and manage relationship across all levels; chefs, ops, purchasing and category teams Work alongside the Telesales and Customer service team to provide a best-in-class customer experience, ensuring that calls and activities are covered in a timely manner. Understand and interpret data, insight and a sound market understanding to qualify potential commercial opportunities. Explore inbound business development opportunities to maximise the lead. Support SNAM to engage with our internal commercial and NPD teams to leverage opportunity with the client category managers and development teams within assigned client portfolio. To work effectively as part of a Sales team including the cover of any function within the team should it be required including supporting colleagues on "pop ups" and trade shows Acting as a brand ambassador for the business in your local market including, As appropriate, attending customer events - i.e. charity occasions, awards, etc Any other duties as required by the Head of Department or Line Manager Who are we? Join the Plant-Based Revolution. We're on a mission to fill plates across the UK with plant-based goodness. Since 1987, we've been the rebel explorers of the food world, on a constant journey to discover and deliver the very best in vegetarian and vegan ingredients. Today, we are the go-to partner for over 5,000 chefs - from industry giants like Compass and Sodexo to the most innovative independent operators. As the demand for plant-based, vegetarian, and flexitarian diets continues to grow, we are uniquely positioned within the foodservice sector to meet it. We are expanding rapidly, bringing our expertise to kitchens that want to stay ahead of the curve. What do you need? We are seeking a self starter, results driven individual who is keen to progress their career in a sales and commercial role. You will ideally have: A minimum of 2 years sales experience selling face to face, B2B in the field Experience of presenting to groups Experience in organising and attending small and medium promotional events including product presentation and demonstrations Demonstratable knowledge and training in the "selling process" Understanding of the industry and market In return what do we offer? Competitive basic salary, dependant on experience 25 days holiday plus public holidays Company car Option to purchase additional annual leave (up to 3 days) Cash health plan (money back for dentist, opticians, physio etc.) Life assurance (4 x salary) Staff discount on all products Pension We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme all year round Candidates with the relevant experience or job titles of; Sales Executive, Sales Account Manager, B2B Sales, Field Sales, B2B Marketing, FMCG Sales, FMCG Account Manager Lead, Face to Face Sales may also be considered for this role.
Job Title: National Account Executive Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time We are looking for sales driven individual to join our Field Sales Team and play a pivotal supportive role within the team. Reporting into a Senior National Account Manager (SNAM), you will provide proactive and effective sales presence for our largest customers to deliver growth. The role will be field based with some time spent in our Watford head office. You will be required to maintain high levels of customer interaction and ensure that the customer base is being supported and managed in line with the business plan. The role is essential towards developing our network within the customer and growing the business in both new and existing sectors. You will be working collaboratively with all departments within Vegetarian Express to deliver service excellence to our clients and maintaining a one team approach. Main responsibilities: Support Line Manager (SNAM) in delivering monthly sales and margin targets Build and leverage strong customer relationships at Unit Level, demonstrating growth via proposition selling. Customer visits would be scheduled for at least three days from five in the week. Supporting Line Manager with Head Office activity such as monthly customer meetings and QBRs. Standing in for Line Manager for internal meetings when necessary Demonstrating effectively partnering with your customers to understand and identify their plans for growth, adding value, offering a wide range of practical solutions and products to drive margin and sales Maintain and complete all business reporting and customer records within any agreed timeframes utilising all data management systems available to you Understand competitor activity ensuring you are always offering your customers the best local and national solutions. Determine key contact strategy within customers and manage relationship across all levels; chefs, ops, purchasing and category teams Work alongside the Telesales and Customer service team to provide a best-in-class customer experience, ensuring that calls and activities are covered in a timely manner. Understand and interpret data, insight and a sound market understanding to qualify potential commercial opportunities. Explore inbound business development opportunities to maximise the lead. Support SNAM to engage with our internal commercial and NPD teams to leverage opportunity with the client category managers and development teams within assigned client portfolio. To work effectively as part of a Sales team including the cover of any function within the team should it be required including supporting colleagues on "pop ups" and trade shows Acting as a brand ambassador for the business in your local market including, As appropriate, attending customer events - i.e. charity occasions, awards, etc Any other duties as required by the Head of Department or Line Manager Who are we? Join the Plant-Based Revolution. We're on a mission to fill plates across the UK with plant-based goodness. Since 1987, we've been the rebel explorers of the food world, on a constant journey to discover and deliver the very best in vegetarian and vegan ingredients. Today, we are the go-to partner for over 5,000 chefs - from industry giants like Compass and Sodexo to the most innovative independent operators. As the demand for plant-based, vegetarian, and flexitarian diets continues to grow, we are uniquely positioned within the foodservice sector to meet it. We are expanding rapidly, bringing our expertise to kitchens that want to stay ahead of the curve. What do you need? We are seeking a self starter, results driven individual who is keen to progress their career in a sales and commercial role. You will ideally have: A minimum of 2 years sales experience selling face to face, B2B in the field Experience of presenting to groups Experience in organising and attending small and medium promotional events including product presentation and demonstrations Demonstratable knowledge and training in the "selling process" Understanding of the industry and market In return what do we offer? Competitive basic salary, dependant on experience 25 days holiday plus public holidays Company car Option to purchase additional annual leave (up to 3 days) Cash health plan (money back for dentist, opticians, physio etc.) Life assurance (4 x salary) Staff discount on all products Pension We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme all year round Candidates with the relevant experience or job titles of; Sales Executive, Sales Account Manager, B2B Sales, Field Sales, B2B Marketing, FMCG Sales, FMCG Account Manager Lead, Face to Face Sales may also be considered for this role.
Vegetarian Express Ltd
Job Title: Technical Manager (Hybrid) Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time. 40 hours per week, with core office hours of 08:30-17:00, Monday to Friday, including a 30-minute lunch break. The role is hybrid, with an average requirement to work from the office a minimum of 3 days per week. Office days will need to remain flexible to meet business and operational requirements. We are looking for an experienced and commercially minded Technical Manager to lead our technical agenda and ensure Vegetarian Express continues to meet all relevant food safety, quality, regulatory and customer requirements across the production, storage and distribution of our products. This is a key role within our Operations function, with responsibility for maintaining technical integrity across the business, leading the Technical/QA function, and ensuring we remain audit-ready and compliant. You will play a critical role in protecting our customers, our products and our reputation, while supporting innovation, business growth and continuous improvement. You'll be a hands-on technical leader who is equally comfortable working on the operational floor, engaging with suppliers and customers, and presenting technical performance and risk to senior leadership. Key Responsibilities: Certification, compliance and audit readiness; Own and deliver BRCGS and other external certification programmes, including gap analysis, corrective action planning, documentation, training, audit management and continuous improvement activity. Lead the response to customer audit non-conformances, including root cause analysis, corrective and preventive action, and close-out with customer technical teams. Act as the primary technical contact for customer audits, third-party auditors and enforcement authorities Maintain permanent audit readiness across the site Provide technical leadership for own-brand conversion, packaging and product compliance projects. Food safety, quality systems and technical governance; Own, develop and maintain the HACCP plan, ensuring risk assessments are current and operationally embedded Build and maintain the quality management system, including specifications, traceability, labelling compliance, supplier approval and raw material risk profiling Develop, implement and maintain accurate product specifications. Provide expert oversight of allergen management and controls across a multi-temperature environment Establish and manage testing regimes, product verification, shelf-life validation and environmental monitoring Investigate customer and supplier complaints and non-conformances, driving corrective action and trend analysis Ensure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements Monitor departmental KPI's and develop a quality culture Provide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potential Keep up to date with relevant legislation and implement changes where required. Work closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and products Delivery of customer complaint information and other monthly information as requested by internal and external stakeholders Commercial support and continuous improvement; Support new product development and product changes from a technical and legal perspective Manage supplier technical performance and raw material specifications Provide technical support in customer onboarding and tenders, where certification and compliance are increasingly a commercial requirement Report monthly to the Director of Operations on technical KPIs, audit status, complaints and programme progress Manage the technical resource within budget and set realistic project schedules. Consistently deliver high-quality service to both internal and external stakeholders. Provide day-to-day technical support to suppliers, logistics and internal teams to maintain continuity of product and ingredient supply. Essential Qualifications & Experience: HACCP Level 3 qualification. Full clean driving licence. Proven experience as a Technical Manager, Food Safety Manager or Senior QA Manager within food manufacturing. Experience managing customer, supplier and third-party audits. Experience handling and closing out non-conformances under time pressure. Demonstrable auditing skills. Proven experience in the technical aspects of food storage and distribution. Strong working knowledge of HACCP, UK food law, food safety, labelling and allergen legislation. What We Offer: Competitive salary based on experience 33 days' holiday, including public holidays Option to purchase up to 3 additional days' annual leave Cash health plan, including money back towards dental, optical, physiotherapy and other eligible treatments Life assurance - 4 x salary Staff discount on all products Pension - 3% employer contribution and 5% employee contribution Hybrid working, with a minimum of 3 days per week in the office, with flexibility around business needs. Candidates with experience of; Senior Technical Manager, Food Technical Manager, Food Safety Manager, Senior Food Safety Manager, Technical Services Manager, Quality Manager, Senior Quality Manager, may also be considered
Job Title: Technical Manager (Hybrid) Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time. 40 hours per week, with core office hours of 08:30-17:00, Monday to Friday, including a 30-minute lunch break. The role is hybrid, with an average requirement to work from the office a minimum of 3 days per week. Office days will need to remain flexible to meet business and operational requirements. We are looking for an experienced and commercially minded Technical Manager to lead our technical agenda and ensure Vegetarian Express continues to meet all relevant food safety, quality, regulatory and customer requirements across the production, storage and distribution of our products. This is a key role within our Operations function, with responsibility for maintaining technical integrity across the business, leading the Technical/QA function, and ensuring we remain audit-ready and compliant. You will play a critical role in protecting our customers, our products and our reputation, while supporting innovation, business growth and continuous improvement. You'll be a hands-on technical leader who is equally comfortable working on the operational floor, engaging with suppliers and customers, and presenting technical performance and risk to senior leadership. Key Responsibilities: Certification, compliance and audit readiness; Own and deliver BRCGS and other external certification programmes, including gap analysis, corrective action planning, documentation, training, audit management and continuous improvement activity. Lead the response to customer audit non-conformances, including root cause analysis, corrective and preventive action, and close-out with customer technical teams. Act as the primary technical contact for customer audits, third-party auditors and enforcement authorities Maintain permanent audit readiness across the site Provide technical leadership for own-brand conversion, packaging and product compliance projects. Food safety, quality systems and technical governance; Own, develop and maintain the HACCP plan, ensuring risk assessments are current and operationally embedded Build and maintain the quality management system, including specifications, traceability, labelling compliance, supplier approval and raw material risk profiling Develop, implement and maintain accurate product specifications. Provide expert oversight of allergen management and controls across a multi-temperature environment Establish and manage testing regimes, product verification, shelf-life validation and environmental monitoring Investigate customer and supplier complaints and non-conformances, driving corrective action and trend analysis Ensure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements Monitor departmental KPI's and develop a quality culture Provide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potential Keep up to date with relevant legislation and implement changes where required. Work closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and products Delivery of customer complaint information and other monthly information as requested by internal and external stakeholders Commercial support and continuous improvement; Support new product development and product changes from a technical and legal perspective Manage supplier technical performance and raw material specifications Provide technical support in customer onboarding and tenders, where certification and compliance are increasingly a commercial requirement Report monthly to the Director of Operations on technical KPIs, audit status, complaints and programme progress Manage the technical resource within budget and set realistic project schedules. Consistently deliver high-quality service to both internal and external stakeholders. Provide day-to-day technical support to suppliers, logistics and internal teams to maintain continuity of product and ingredient supply. Essential Qualifications & Experience: HACCP Level 3 qualification. Full clean driving licence. Proven experience as a Technical Manager, Food Safety Manager or Senior QA Manager within food manufacturing. Experience managing customer, supplier and third-party audits. Experience handling and closing out non-conformances under time pressure. Demonstrable auditing skills. Proven experience in the technical aspects of food storage and distribution. Strong working knowledge of HACCP, UK food law, food safety, labelling and allergen legislation. What We Offer: Competitive salary based on experience 33 days' holiday, including public holidays Option to purchase up to 3 additional days' annual leave Cash health plan, including money back towards dental, optical, physiotherapy and other eligible treatments Life assurance - 4 x salary Staff discount on all products Pension - 3% employer contribution and 5% employee contribution Hybrid working, with a minimum of 3 days per week in the office, with flexibility around business needs. Candidates with experience of; Senior Technical Manager, Food Technical Manager, Food Safety Manager, Senior Food Safety Manager, Technical Services Manager, Quality Manager, Senior Quality Manager, may also be considered
