Case Management Cymru Ltd

(Ref 272) 2x Female Support Worker Haverfordwest (Exemption is claimed under the Equality Act 2010 Part 1 Schedule 9) Contract: Permanent Location: Haverfordwest Hours per week: Post 1 36 hours per week Post 2 18 hours per week Working Pattern: Weekdays 3pm to 9am (Inc Sleep shift). Weekends 8am to 8am (Inc Sleep shift) Flexibility to provide additional support during school holidays To be discussed at interview Pay: Weekday (6.30am to 10.30pm) = £15.59 Bank Holidays (6.30am to 10.30pm) = £23.39 (1.5 rate) Sleep shifts (10.30Pm to 6.30am) = £12.21 (minimum wage) Closing date: 26th March 2026 (Please note, we reserve the right to close the advert earlier if we receive a high volume of suitable applicants) I m a 15-year-old girl who sustained a brain injury at birth. I have complex needs, including cognitive difficulties, cerebral palsy and autism. I am looking for an enthusiastic, fun, patient and reliable Support Worker to help me engage in the activities I love and to become more independent. You will need to be calm under pressure and be able to apply a consistent approach. I attend a special school but only require additional support outside of school hours, enabling me to take part in social activities. I require some assistance with personal care. Everyone tells me I am very kind and caring, fun to be with and a little sassy! . I will always help you to help me, as I will tell you what I like, and I don t like. Trying something new can make me a bit nervous, so I will need a bit of extra support on those occasions. I am currently thoroughly enjoying going to the local gym and attending other local activities. During school holidays your hours are likely to increase to provide extra support at home and to accompany me on day trips. This role is subject to an Enhanced level DBS check. Full induction and training will be provided. ESSENTIAL INFORMATION To join me as a Support Worker you will need to: Have a full UK driving licence and have use of a car Have experience of working with children Enjoy working as part of a multidisciplinary team Be willing to register with Social Care Wales Also, Top Reasons to Apply: Above the industry average for pay Mileage rate 45p per mile Work directly for our client and not an agency (unlike most agency work you will spend quality time with your client which can make a real difference) Great opportunity for professional development Be part of an expert multi-disciplinary team Bespoke client induction and training Ongoing support and supervision from the dedicated Case Manager

(Ref: 271) Female Support Worker Merthyr Tydfil (Exemption is claimed under the Equality Act 2010 Part 1 Schedule 9) Contract: Permanent Location: Merthyr Hours per week: 30 hours weekly Working Pattern: Term time: Monday Friday (15 00) During school holidays shift patterns are subject to change, may include working 12 hour days. Pay per hour: Days £14 Closing date: 26th March 2026 (Please note we reserve the right to close the advert earlier if we receive a high volume of suitable applicants) I am 6 years old and have complex health needs because of my medical condition. I need 24/7 1:1 support in all areas of daily life. You will be part of my amazing team which is led by my Mum and a Team Leader, with support from my case manager. I am described by the people who know me best as amazing, determined, funny and loving , I am sociable and have a great sense of humour. I need lots of support on a daily basis and also overnight as I can be restless. I love funny stories. I am looking for enthusiastic, fun, patient and reliable Female Support Workers to help me during my day and night, supporting me with things such as play and entertainment, personal care, feeding and to settle me during the night so that my Mum & Dad can have a good night s rest. In the school holidays, I might need you to help me get to medical and therapy appointments and social events. You will need to be calm and patient under pressure with the ability to work your hours flexibly. A full induction and training will be provided. This role is subject to an Enhanced level DBS. ESSENTIAL INFORMATION To join me as a Female Support Worker it is essential you: Have experience of working with children who have high care needs. Be able to drive and have use of a car and be willing to drive the family van. Have the ability to work your hours flexibly. Also, Top Reasons to apply: Above the industry average for pay Work directly for our client and not an agency (unlike most agency work you will spend quality time with your client which can make a real difference) Great opportunity for professional development Be part of an expert multi-disciplinary team Bespoke client induction and training Ongoing support and supervision from the dedicated Case Manager

Location: CMC Office, Llantrisant (Office based working 5 days a week) Salary: £23,000 - £25,000 pro rata depending on experience Hours: 30 - 37.5 hrs per week Closing Date: Friday 27th March 2026 (Please note we reserve the right to close the advert earlier if we receive a high volume of suitable applicants) About us Case Management Cymru is a specialist serious injury case management company working with clients across South and West Wales. We are a growing business that prides itself on providing a high quality, bespoke service and creating a supportive environment for its employees. About the role You will join a small, well-established team in this friendly yet dynamic company. The successful candidate will be hardworking, reliable and forward thinking and will work with the HR Manager, assisting to develop and maintain efficient systems, processes and records. This is an exciting opportunity for a committed employee with plenty of opportunity for growth and progression. The role is wide and varied in an organisation where your contribution will be highly valued, and where you can make a real difference to the lives of others. You will be expected to: Work with the HR Manager to drive improvement and change relating to the training and HR functions performance Provide efficient administrative support relating to the recruitment, appointment, training and management of the support workers we manage on behalf of our clients. Maintain HR records. Including but not limited to: tracking annual leave, sickness and absence, DBS and other relevant HR checks. Maintain monthly payroll information; collating, checking and summarising information from support worker timesheets, before forwarding to a 3rd party payroll processor. Answer queries and resolve discrepancies from the support teams and Case Managers in relation to all aspects of HR and people process. Contributing to service improvement, team meetings and business goals Participate positively in regular Supervision and the appraisal process To develop an understanding of the industry and regulatory framework in which we work. Adhere to Policies and Procedures Promote Equality and Diversity within the company Any other reasonable duties as directed As with all job descriptions, the pattern of work is subject to review and adjustment in accordance with the needs of the service. The Person we are looking for will have: 2 A Levels or GNVQ Advanced or NVQ Level 3 2 years + experience working in a relevant role Highly effective organisational skills Strong administrative skills, with meticulous attention to detail A high level of numeracy with excellent written and verbal communication Excellent communication and interpersonal skills Ability to work independently and as part of a team Proactive and resourceful with a positive attitude Confident Microsoft Office user with a general aptitude for IT