DallasWylde

Our client, a well-established and professional property business based in Marylebone, is seeking a confident and organised Section 13 & Tenancy End of Tenancy Negotiator to join their team. This is a newly focused role created to support the management of rent increases following the abolition of traditional tenancy renewals. The successful candidate will act as the main point of contact for tenants regarding Section 13 notices, handling communications sensitively and professionally while negotiating mutually agreeable outcomes wherever possible. This opportunity would suit someone with a background in tenancy progression, lettings administration, or residential lettings negotiation who is confident dealing with tenants, experienced in negotiation, and comfortable managing conversations around rent increases and tenancy changes. Key Responsibilities Serving Section 13 notices to tenants in line with current legislation and company procedures Acting as the primary point of contact for tenants regarding rent increase discussions Negotiating rental increases with tenants where required Building positive relationships with tenants while balancing landlord expectations Managing tenant objections and finding commercially viable solutions Liaising closely with landlords and internal property teams throughout the process Maintaining accurate records and updating internal systems accordingly Ensuring all communication is compliant, professional, and customer-focused Where tenants choose to vacate, smoothly handing over the process to the End of Tenancy team Supporting the wider lettings department with administrative duties where necessary Ideal Candidate Previous experience within residential lettings , tenancy progression , or lettings administration Strong negotiation and communication skills Experience managing tenancy-related conversations and tenant relationships Good understanding of the lettings process and current rental market Organised, detail-oriented, and able to manage a high volume of cases Confident handling challenging conversations in a professional manner Ability to work collaboratively within a busy office environment Knowledge of Section 13 notices or tenancy legislation would be advantageous, although training can be provided This Role Would Suit Someone Who Has: Worked in tenancy progression and moved into a lettings negotiator role Experience negotiating with tenants and managing tenancy changes A customer-focused approach combined with strong administrative ability A calm and professional manner when handling sensitive conversations

We are looking for reliable and detail-oriented Cleaners to maintain a high standard of cleanliness to support our growing holiday let portfolio in Worcestershire. The role involves preparing the property between stays to ensure it is spotless, welcoming and ready for the next guests. Key Responsibilities Cleaning all areas of the property, including bedrooms, bathrooms, kitchen, and living spaces Collecting and dropping off linen from central stock room Changing bed linens and towels Restocking essential supplies (toiletries, tea/coffee, cleaning products if required) Dusting, vacuuming, mopping floors, and sanitising surfaces Cleaning marks on walls and stains on carpets Checking for any maintenance issues or damage and reporting them promptly through the company operations system. Ensuring the property is presented to a high standard for arriving guests Occasionally assisting with deep cleaning tasks when needed Occasionally responding to guest call-outs as and when required Requirements Previous cleaning experience preferred but not essential (holiday lets, hotels, or domestic cleaning) High attention to detail and pride in maintaining cleanliness Reliable, punctual, and trustworthy Ability to work independently and manage time effectively Flexibility to work between guest check-outs and check-ins (including weekends when required) Desirable Experience cleaning short-term rental or Airbnb-style properties Access to own transport (depending on location) What We Offer Full or part-time flexible hours Friendly and supportive working environment Competitive pay Full training How to Apply Please apply with a short summary of your cleaning experience and availability.