Baird And Co Recruitment Ltd

Business Development Manager The Opportunity: We combine smart technology with genuinely caring people to help thousands of older and vulnerable residents feel safer, more connected, and better informed every day. Working with housing providers across the UK, we help them improve resident engagement, modernise services, and prepare for the future through a range of innovative digital solutions. Now, we are looking for a commercially minded Client Development Manager to join our growing sales team, focused on developing new business opportunities across the social housing sector. This role is about building relationships, spotting opportunities, opening doors, understanding client challenges, and helping organisations deliver meaningful change for their residents and staff. You will work directly with senior decision-makers across the sector, representing a company with a strong reputation, ambitious plans, and services that genuinely make a difference. Key Duties: Identify and develop new business opportunities within the social housing sector. Attend industry events, networking opportunities, and client meetings across the UK. Build strong relationships with stakeholders at all levels, from frontline teams through to senior leadership. Manage prospects through the full sales journey, from initial conversations through to contract agreement. Deliver presentations, demonstrations, and proposals that bring our services to life. Work closely with Marketing, Operations, Customer Success, and Technical teams to support successful implementations. Take full ownership of your pipeline and keep opportunities moving forward. Help shape how we continue to grow as a business. Benefits: Salary: 45,000 - 55,000 depending on experience, plus an uncapped sales-based commission. Flexible Working: Primarily home-based, with a mix of virtual and face-to-face meetings. There will be a need to be commutable to Warrington. Autonomy & Support: Enjoy trust and autonomy to manage your desk, with full induction and continuous support available whenever needed. Company Culture: Join an award-winning, stable business (established in 2004) with genuine momentum and a culture where people truly care about what they do. Requirements: Experience: Proven experience in a business development or sales role where relationship-building, commercial awareness, and persistence matter. Sector Knowledge: Ideally, you will already work within social housing or have experience selling into the sector through a supplier or partner organisation. Sales Skills: Comfortable picking up the phone, creating opportunities, and managing long-term, consultative sales processes involving multiple stakeholders. Communication: Exceptional face-to-face, written, and presentation skills, with the ability to build trust quickly with senior stakeholders. Attributes: Organised, self-motivated, positive, proactive, and naturally curious. Technical Proficiency: Comfortable using standard business tools, including MS Office, Google Suite, and CRM systems. Mobility: Ability to undertake UK-wide travel as required, including occasional overnight stays (with the main commercial hub based around Warrington). How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.

The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.

The Opportunity: We are seeking a proactive and empathetic interim Income Manager for a Social Housing provider based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Income Manager duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information about the Income Manager role: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: 17-18.50 per hour based on experience Requirements for the Income Manager role: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to apply for the Income Manager role: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.

Housing Asset Data Analyst The Opportunity: We are seeking an analytical, technically minded Housing Asset Data Analyst to join our team for at least 8 weeks. In this critical role, you will be responsible for managing housing stock data and leading the implementation, testing, and ongoing development of core housing IT systems and software. Key duties of the Housing Asset Data Analyst: Support the delivery of an effective, compliant, and efficient repair and maintenance service through robust asset data management. Manage and maintain the organisation's asset management database, ensuring all stock condition and safety data are accurate and regularly refreshed. Lead on the creation of software specifications and provide comprehensive project support during the replacement or upgrade of housing IT infrastructure. Line-manage an administrator, overseeing day-to-day data input and team development. Develop and coordinate processes for the annual stock condition survey regime. Produce comprehensive data reports to directly inform annual, long-term improvement works and stock options appraisal processes. Maintain project documentation, identify risks or software faults, and act as the principal technical liaison with software providers and internal stakeholders. Deliver periodic system user focus groups, training opportunities, and technical support to staff across the organisation. Housing Asset Data Analyst contract information: Hourly rate: in line with a 35k salary Contract length: eight weeks to cover sick leave, could be extended Notice required: one week Requirements: Experience: Proven experience in managing housing stock condition data, technical project tasks, or managing software implementation within a housing or maintenance context. Technical Skills: Highly proficient in data analysis, creating software specifications, and utilising the system MRI. Knowledge: Excellent understanding of asset data management, procurement support, and compliance frameworks including GDPR and ICT security policies. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.

The Opportunity: Senior Partnerships Manager The Senior Partnership Manager will be responsible for overseeing the operational performance of a range of real estate portfolios in both the supported housing and social care spaces. This is an outward-facing role that involves developing information tools and KPIs, and interacting with various counterparties to ensure accurate management information for decision-making and reporting. We are seeking candidates with a Head of Service or similar background who have knowledge of supported housing or exempt accommodation. The post will require candidates to travel to London once a week. Key responsibilities of the Senior Partnership Manager: Provide high-level asset management support to registered providers nationally. Manage and coordinate various partners to achieve mutual objectives. Work with housing providers, care partners, and local authorities to ensure assets perform optimally. Monitor new properties to ensure they progress as planned. Manage day-to-day relationships with all counterparties, including approved providers. Liaise with approved providers to get monthly compliance, occupancy, and financial reports. Analyse operational and financial reporting from all approved providers. Requirements of the Senior Partnerships Manager Direct operational and financial experience within supported housing, ideally with a care background. Knowledge of asset management policies, procedures and legal requirements. Numeracy skills to examine financial accounts and business plans. Ability to summarise and present information concisely. Interpersonal skills and tenacity to interact with various counterparties and secure required information. Proven ability to work with housing providers, care partners, and third-party stakeholders. How to apply for the Senior Partnerships Manager Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.