ZG Recruitment

Senior Residential Children & Young People's Worker - Emotional Well-being Home Coalville, Leicestershire £28,360 - £37,531 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Long days and sleep ins, allowing you to work 2-3 shifts per week for the first two weeks and 1 shift only on the third week Working for one of the largest children's charitys in England with over 800 services and growing. If you're looking for a role where you can see the impact of what you do, this could be it. You'll finish each shift knowing you've helped a young person feel safer, more confident, and more hopeful about their future. We're looking for someone kind, calm under pressure, and passionate about giving children and young people the stability and support they deserve. About The Service Our beautiful Emotional Wellbeing Assessment Home in Coalville is recruiting for a new Residential Children & Young People's Worker. Supporting children and young people aged 8-18, the home provides short-term placements for up to three young people at a time, offering a safe and nurturing environment where they can explore new experiences, build friendships, and develop confidence, independence, and emotional resilience. What You'll Be Doing To build trust and develop nurturing relationships which promote the service user's independence, wellbeing, strengths, and capabilities. To work in partnership and build relationships with parents/carers and other professionals. To lead and support the Residential Support Workers in their day-to-day duties. To contribute to the upkeep of the home including cooking, cleaning etc. To document information accurately and ensure records are kept up to date. To ensure safeguarding policies and procedures are adhered to. To promote, monitor and maintain a safe environment at all times. What We're Looking For Must hold a Level 3 qualification relevant to Residential Childcare or be willing to complete this in the required timeframe. Driver and access to your own car. Relevant experience working with children & young people. At least 1 years supervisory and shift leader experience in a residential care setting. Ability to demonstrate a good understanding of safeguarding policies and procedures. Flexibility to commit to shift work, including weekends and bank holidays. Excellent communication and interpersonal skills. Pay and Benefits The salary for this role is £28,360 - £37,531 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.

Residential Children & Young People's Worker - Mental Health Home Coalville, Leicestershire £26,142.40 - £29,463.72 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Long days and sleep ins, allowing you to work 2-3 shifts per week for the first two weeks and 1 shift only on the third week Working for one of the largest children's charitys in England with over 800 services and growing. This is your chance to be the difference between giving up and pushing forward. Every day you'll be part of something meaningful - helping young people find safety, confidence, and the belief that better days are ahead. About The Service Our beautiful new Mental Health Residential home in Coalville will support children & young people with a range of complex needs, providing a nurturing environment that enables them to continue to recover from the mental health issues that led to their admission to a Tier 4 CAMHS unit. The home will meet the specific needs of children & young people who are ready for discharge and no longer require inpatient mental health services, but are not yet able or ready to return to home or still require a period of time in a therapeutic setting. What You'll Be Doing To build trust and develop nurturing relationships which promote the service user's independence, wellbeing, strengths, and capabilities. To work in partnership and build relationships with parents/carers and other professionals. To contribute to the upkeep of the home including cooking, cleaning etc. To document information accurately and ensure records are kept up to date. To ensure safeguarding policies and procedures are adhered to. To promote, monitor and maintain a safe environment at all times. What We're Looking For Must hold the Level 3 Diploma in Residential Childcare or be willing to successfully achieve this within the required timeframe. Must be motivated by the opportunity to make a positive difference in young people's lives, creating a safe space and building resilience. Ability to demonstrate a good understanding of safeguarding and protection of vulnerable children & young people. Flexibility to commit to sleep-ins and shift work, including weekends and bank holidays. Relevant experience working/volunteering with children & young people with additional needs is desirable, but not essential with the right attitude and willingness to learn. Pay and Benefits The salary for this role is £26,142.40 - £29,463.72 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.

Residential Children & Young People's Worker - Emotional Well-being Assessment Home Rothley, Leicestershire £26,142.40 - £29,463.72 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Long days and sleep ins, allowing you to work 2-3 shifts per week for the first two weeks and 1 shift only on the third week Working for one of the largest children's charitys in England with over 800 services and growing. Every day brings a new opportunity to change a young person's story. You'll be there to listen, to guide, and to help them believe in themselves again. It's not always easy, but it's always worth it - and no two days are ever the same. About The Service Our beautiful new Short Breaks home in Rothley, will support children & young people between 0-18 years who have a diagnosis of Autism Spectrum Disorder (ASD), challenging behaviour and other complex needs. The service will provide up to 3 service users at any one-time, opportunities to enjoy different experiences, establish friendships and develop confidence, independence and social/emotional skills. What You'll Be Doing To build trust and develop nurturing relationships which promote the service user's independence, wellbeing, strengths, and capabilities. To work in partnership and build relationships with parents/carers and other professionals. To contribute to the upkeep of the home including cooking, cleaning etc. To document information accurately and ensure records are kept up to date. To ensure safeguarding policies and procedures are adhered to. To promote, monitor and maintain a safe environment at all times. What We're Looking For Must hold the Level 3 Diploma in Residential Childcare or be willing to successfully achieve this within the required timeframe. Must be motivated by the opportunity to make a positive difference in young people's lives, creating a safe space and building resilience. Ability to demonstrate a good understanding of safeguarding and protection of vulnerable children & young people. Flexibility to commit to sleep-ins and shift work, including weekends and bank holidays. Relevant experience working/volunteering with children & young people with additional needs is desirable, but not essential with the right attitude and willingness to learn. Pay and Benefits The salary for this role is £26,142.40 - £29,463.72 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.

Residential Children & Young People's Worker - Emotional Well-being Assessment Home Hinckley, Leicestershire £26,142.40 - £29,463.72 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Long days and sleep ins, allowing you to work 2-3 shifts per week for the first two weeks and 1 shift only on the third week Working for one of the largest children's charitys in England with over 800 services and growing. This isn't just a job; it's a chance to make a genuine difference. Every conversation, every bit of encouragement, every shared laugh - it all matters. We're looking for someone who brings warmth, patience, and compassion to their work, helping young people feel seen, valued, and supported to grow. About The Service Our beautiful new Emotional Well-being Assessment home in Hinkley will support children & young people aged between 8-18 providing short term placements until their needs are fully appraised and understood. The service will provide up to 3 service users at any one-time opportunities to enjoy different experiences, establish friendships and develop confidence, independence and social/emotional skills. What You'll Be Doing To build trust and develop nurturing relationships which promote the service user's independence, wellbeing, strengths, and capabilities. To work in partnership and build relationships with parents/carers and other professionals. To contribute to the upkeep of the home including cooking, cleaning etc. To document information accurately and ensure records are kept up to date. To ensure safeguarding policies and procedures are adhered to. To promote, monitor and maintain a safe environment at all times. What We're Looking For Must hold the Level 3 Diploma in Residential Childcare or be willing to successfully achieve this within the required timeframe. A driver with access to their own car. Must be motivated by the opportunity to make a positive difference in young people's lives, creating a safe space and building resilience. Ability to demonstrate a good understanding of safeguarding and protection of vulnerable children & young people. Flexibility to commit to sleep-ins and shift work, including weekends and bank holidays. Relevant experience working with children & young people is desirable, but not essential with the right attitude and willingness to learn. Pay and Benefits The salary for this role is £26,142.40 - £29,463.72 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.

Residential Children & Young People's Worker - Contextual Safeguarding Hinckley, Leicestershire £26,142.40 - £29,463.72 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Long days and sleep ins, allowing you to work 2-3 shifts per week for the first two weeks and 1 shift only on the third week Working for one of the largest children's charitys in England with over 800 services and growing. This isn't just a job; it's a chance to make a genuine difference. Every conversation, every bit of encouragement, every shared laugh - it all matters. We're looking for someone who brings warmth, patience, and compassion to their work, helping young people feel seen, valued, and supported to grow. About The Service Our beautiful new home in Hinckley will support children & young people between 8-18 years facing risks around exploitation , by identifying and responding to harm and abuse posed to them outside of their home environment and understanding the importance of intervention. The service will provide up to 3 service users at any one-time opportunities to enjoy different experiences, establish friendships and develop confidence, independence and social/emotional skills. What You'll Be Doing To build trust and develop nurturing relationships which promote the service user's independence, wellbeing, strengths, and capabilities. To work in partnership and build relationships with parents/carers and other professionals. To contribute to the upkeep of the home including cooking, cleaning etc. To document information accurately and ensure records are kept up to date. To ensure safeguarding policies and procedures are adhered to. To promote, monitor and maintain a safe environment at all times. What We're Looking For Must hold the Level 3 Diploma in Residential Childcare or be willing to successfully achieve this within the required timeframe. A driver with access to their own car. Must be motivated by the opportunity to make a positive difference in young people's lives, creating a safe space and building resilience. Ability to demonstrate a good understanding of safeguarding and protection of vulnerable children & young people. Flexibility to commit to sleep-ins and shift work, including weekends and bank holidays. Relevant experience working with children & young people is desirable, but not essential with the right attitude and willingness to learn. Pay and Benefits The salary for this role is £26,142.40 - £29,463.72 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.

Residential Children & Young People's Worker - Emotional Well-being Home Coalville, Leicestershire £26,142.40 - £29,463.72 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Long days and sleep ins, allowing you to work 2-3 shifts per week for the first two weeks and 1 shift only on the third week Working for one of the largest children's charitys in England with over 800 services and growing. If you're looking for a role where you can see the impact of what you do, this could be it. You'll finish each shift knowing you've helped a young person feel safer, more confident, and more hopeful about their future. We're looking for someone kind, calm under pressure, and passionate about giving children and young people the stability and support they deserve. About The Service Our beautiful Emotional Wellbeing Assessment Home in Coalville is recruiting for a new Residential Children & Young People's Worker. Supporting children and young people aged 8-18, the home provides short-term placements for up to three young people at a time, offering a safe and nurturing environment where they can explore new experiences, build friendships, and develop confidence, independence, and emotional resilience. What You'll Be Doing Build trusting, nurturing relationships that promote each young person's independence, wellbeing, and personal growth. Work collaboratively with parents/carers and professionals to support holistic care. Contribute to the day-to-day running of the home, including cooking, cleaning, and maintaining a welcoming environment. Accurately document and maintain records in line with safeguarding and regulatory standards. Promote and maintain a safe, supportive environment at all times. Uphold safeguarding policies and procedures to ensure the protection of all service users. What We're Looking For You'll ideally hold a Level 3 Diploma in Residential Childcare or be willing to complete it, which we'll fully fund. You'll be a driver with access to your own car. You'll bring a positive, resilient attitude and a genuine passion for helping young people succeed, along with a good understanding of safeguarding and child protection. Flexibility is key, as shifts include weekends, sleep-ins, and bank holidays. Have relevant experience working with children and young people (desirable but not essential with the right attitude and willingness to learn). Pay and Benefits The salary for this role is £26,142.40 - £29,463.72 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.

Residential Children & Young People's Worker - Contextual Safeguarding Leicester, Leicestershire £26,142.40 - £29,463.72 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Long days and sleep ins, allowing you to work 2-3 shifts per week for the first two weeks and 1 shift only on the third week Working for one of the largest children's charitys in England with over 800 services and growing. If you've ever wanted a job where you finish the day knowing you've made a real difference, this could be it. We're looking for a new Residential Children & Young People's Worker - someone kind, calm under pressure and passionate about helping young people who need a safe and supportive place to grow. Our Emotional Wellbeing Home in Braunstone, Leicestershire, supports children and young people aged 8-18 with complex needs and behaviours. We provide care for up to three young people at a time, offering a safe space where they can build friendships, gain confidence, and develop essential life skills. About The Service We're a small, welcoming home for up to three young people at a time. It's homely, sometimes busy, often heartwarming and always meaningful. You'll help young people build confidence, learn new skills and discover what's possible when someone truly believes in them. We work closely with Leicestershire County Council, local schools and families to make sure every child gets the consistent, nurturing support they need. What You'll Be Doing You'll build genuine, trusting relationships with young people and support them through their daily routines - from school runs to shared mealtimes and evening conversations. You'll work alongside families and professionals to help each young person progress, keep accurate records, and maintain safeguarding standards at all times. You'll also be part of a close, supportive team that looks out for one another and shares a commitment to making every day count. What We're Looking For You'll ideally hold a Level 3 Diploma in Residential Childcare or be willing to complete it, which we'll fully fund. You'll be a driver with access to your own car. You'll bring a positive, resilient attitude and a genuine passion for helping young people succeed, along with a good understanding of safeguarding and child protection. Flexibility is key, as shifts include weekends, sleep-ins, and bank holidays. Experience working with children and young people is helpful but not essential - the right attitude and heart matter most. Pay and Benefits The salary for this role is £26,142.40 - £29,463.72 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.

Residential Children & Young People's Worker (Maternity Cover) - Contextual Safeguarding Leicester, Leicestershire £26,142.40 - £29,463.72 + Night Shift Premium (approx. £3,000 per year) Full-time 3-week rolling rota Every 3rd week - 1 shift only Fixed-term until September 2026 Working for one of the largest children's charitys in England with over 800 services and growing. If you've ever wanted a job where you finish the day knowing you've made a real difference, this could be it. We're looking for someone kind, calm under pressure and passionate about helping young people who need a safe and supportive place to grow. Our Emotional Wellbeing Home in Braunstone, Leicestershire, supports children and young people aged 8-18 with complex needs and behaviours. We provide care for up to three young people at a time, offering a safe space where they can build friendships, gain confidence, and develop essential life skills. About The Service We're a small, welcoming home for up to three young people at a time. It's homely, sometimes busy, often heartwarming and always meaningful. You'll help young people build confidence, learn new skills and discover what's possible when someone truly believes in them. We work closely with Leicestershire County Council, local schools and families to make sure every child gets the consistent, nurturing support they need. What You'll Be Doing You'll build genuine, trusting relationships with young people and support them through their daily routines - from school runs to shared mealtimes and evening conversations. You'll work alongside families and professionals to help each young person progress, keep accurate records, and maintain safeguarding standards at all times. You'll also be part of a close, supportive team that looks out for one another and shares a commitment to making every day count. What We're Looking For You'll ideally hold a Level 3 Diploma in Residential Childcare or be willing to complete it, which we'll fully fund. You'll be a driver with access to your own car. You'll bring a positive, resilient attitude and a genuine passion for helping young people succeed, along with a good understanding of safeguarding and child protection. Flexibility is key, as shifts include weekends, sleep-ins, and bank holidays. Experience working with children and young people is helpful but not essential - the right attitude and heart matter most. Pay and Benefits The salary for this role is £26,142.40 - £29,463.72 per annum, plus a Night Shift Premium paid at one-third of the hourly rate (approximately £3,000 per year). You'll also have access to a pension scheme with a 4% or 6% employer contribution and the option of salary sacrifice for tax savings. Service-related pay progression and a refer-a-friend bonus scheme are available, alongside a Cycle to Work scheme and interest-free travel loans. Health, Wellbeing and Work-Life Balance You'll receive 26 days of annual leave, increasing with service to 30 days, plus 8 public holidays. There's the option to buy up to 5 additional days of leave each year. Our Employee Assistance Programme offers free, 24/7 advice and counselling, and we encourage wellbeing days, reflective practice sessions, and team events. Hybrid and flexible working are available where appropriate, and you'll have access to a free health cash plan to claim back on dental, optical, and therapy costs. Training and Career Development You'll receive a fully funded Level 3 Diploma in Residential Childcare, along with continuous professional development, regular supervision, and leadership coaching. There are clear opportunities for career progression, plus specialist training in trauma-informed and family-centred practice to help you grow in confidence and skill. Why Join Us No two days are ever the same, and that's exactly what makes this role so rewarding. You'll be part of a passionate, dedicated team that genuinely cares about each other and the young people we support. If you're ready to help children and families build brighter futures, apply today and start your next rewarding chapter in residential care.