Job Title Reinstatement Scheduler Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Birmingham Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years experience built on strong, Black Country values. We ve experienced significant growth over the past 10 years which we ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you re looking to join a business that values hard work, loyalty and ambition, you ll feel right at home here. The Role The Reinstatement Scheduler is responsible for coordinating reinstatement activities, planning workloads, managing live job updates and ensuring field teams have clear direction and sufficient work schedules. The Reinstatement Scheduler plays a key role in maximising productivity, maintaining accurate records, supporting operational delivery and ensuring customer and client expectations are met. The role requires confidence working under pressure, prioritising changing workloads and communicating effectively with both site teams and internal stakeholders. Responsibilities Monitor overnight overruns and ensure issues are managed appropriately Review, update and maintain operational reports including Works Open and Stops reports Coordinate and distribute barrier lists and loadout requests to field teams Brief operational teams on daily priorities and key expectations Attend daily operational calls and provide scheduling updates Respond to emails, calls and internal queries in a timely manner Track live progress of teams and identify emerging issues Prepare and organise jobs ready for backfill or reinstatement Print and process relevant operational documentation including RIFs and same-day requests Plant next-day workloads and notice end dates Review complaints logs and prioritise jobs ready for reinstatement Update systems with accurate statuses, comments and progress notes Ensure teams have sufficient forward workload to maximise efficiency Arrange additional internal or external resources where required Reassign reissues works based on location, materials and productivity Personal Qualities Highly organised with strong attention to detail Calm under pressure and able to manage changing priorities Strong communicator with a confident and professional manner Proactive and solution-focused approach Reliable with a strong work ethic Team player who can build positive working relationships Flexible mindset and willingness to support operational demands Technical Skills & Experience Demonstrable knowledge of reinstatement practices including confidence in specifying appropriate reinstatement methods, materials and layering requirements Ability to interpret site information and shcedules to make informed decisions that support operational temas with accurate technical guidance Ability to liaise effectively with operational teams and supervisors, providing trusted technicalinput on reinstatementrequirements and solutions Strong administrative and reporting skills Good IT skills including Microsoft Office packages Experience using scheduling or job management systems is advantageous Qualifications & Training GCSEs Grade 4-9 (or equivalent) in Maths and English Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
May 15, 2026
Full time
Job Title Reinstatement Scheduler Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Birmingham Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years experience built on strong, Black Country values. We ve experienced significant growth over the past 10 years which we ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you re looking to join a business that values hard work, loyalty and ambition, you ll feel right at home here. The Role The Reinstatement Scheduler is responsible for coordinating reinstatement activities, planning workloads, managing live job updates and ensuring field teams have clear direction and sufficient work schedules. The Reinstatement Scheduler plays a key role in maximising productivity, maintaining accurate records, supporting operational delivery and ensuring customer and client expectations are met. The role requires confidence working under pressure, prioritising changing workloads and communicating effectively with both site teams and internal stakeholders. Responsibilities Monitor overnight overruns and ensure issues are managed appropriately Review, update and maintain operational reports including Works Open and Stops reports Coordinate and distribute barrier lists and loadout requests to field teams Brief operational teams on daily priorities and key expectations Attend daily operational calls and provide scheduling updates Respond to emails, calls and internal queries in a timely manner Track live progress of teams and identify emerging issues Prepare and organise jobs ready for backfill or reinstatement Print and process relevant operational documentation including RIFs and same-day requests Plant next-day workloads and notice end dates Review complaints logs and prioritise jobs ready for reinstatement Update systems with accurate statuses, comments and progress notes Ensure teams have sufficient forward workload to maximise efficiency Arrange additional internal or external resources where required Reassign reissues works based on location, materials and productivity Personal Qualities Highly organised with strong attention to detail Calm under pressure and able to manage changing priorities Strong communicator with a confident and professional manner Proactive and solution-focused approach Reliable with a strong work ethic Team player who can build positive working relationships Flexible mindset and willingness to support operational demands Technical Skills & Experience Demonstrable knowledge of reinstatement practices including confidence in specifying appropriate reinstatement methods, materials and layering requirements Ability to interpret site information and shcedules to make informed decisions that support operational temas with accurate technical guidance Ability to liaise effectively with operational teams and supervisors, providing trusted technicalinput on reinstatementrequirements and solutions Strong administrative and reporting skills Good IT skills including Microsoft Office packages Experience using scheduling or job management systems is advantageous Qualifications & Training GCSEs Grade 4-9 (or equivalent) in Maths and English Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath or Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot. The Operations Supervisors Responsibilities will be: Support the Depot Manager in the efficient running of the depot and traffic management operations Assist with daily and forward planning to ensure sites are installed and maintained to required standards Deputise for the Depot Manager during periods of absence Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained Handle customer queries and complaints professionally, ensuring prompt resolution Monitor operational efficiency, including labour, equipment use and overall depot performance Ensure accurate completion of company paperwork, digital records and performance reporting Participate in the out-of-hours rota to maintain 24/7 operational coverage Promote a professional working environment and uphold company values in all public and customer interactions Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development The Operations Supervisor: Strong leadership Excellent communication Organisational ability Proactive mindset Calm under pressure Problem-solving skills Professionalism Reliability Adaptability Technical Skills & Experience Minimum 1 year experience in a Supervisory role within traffic management Experience in all aspects of 12D traffic management Qualifications & Training CSCS Card Lantra 12D M1, M2, M3, M5 & M6 Full UK driving licence Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application for this Operations Supervisor role, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
May 15, 2026
Full time
Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath or Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role To manage all depot and traffic management operations ensuring they are always run in a professional and efficient manner. Ensuring all operatives are briefed, understand and are adhering to the correct RAMS, wearing correct PPE/uniform and ensuring sites are maintained to a high standard. The Operations Supervisor will promote a robust Health & Safety culture and ensure the smooth running of the works connected to the depot. The Operations Supervisors Responsibilities will be: Support the Depot Manager in the efficient running of the depot and traffic management operations Assist with daily and forward planning to ensure sites are installed and maintained to required standards Deputise for the Depot Manager during periods of absence Conduct regular site visits, audits and depot walk-throughs to ensure compliance with health & safety, company standards and customer KPIs Manage, brief and support traffic management operatives, ensuring adherence to RAMS, SOPs, PPE requirements and safe working practices Oversee vehicle and equipment condition, ensuring defects are reported and standards are maintained Handle customer queries and complaints professionally, ensuring prompt resolution Monitor operational efficiency, including labour, equipment use and overall depot performance Ensure accurate completion of company paperwork, digital records and performance reporting Participate in the out-of-hours rota to maintain 24/7 operational coverage Promote a professional working environment and uphold company values in all public and customer interactions Support the operations team in maintaining strong health & safety performance, including reporting and investigating incidents and near misses Maintain up-to-date knowledge of relevant legislation and complete required training and Continual Professional Development The Operations Supervisor: Strong leadership Excellent communication Organisational ability Proactive mindset Calm under pressure Problem-solving skills Professionalism Reliability Adaptability Technical Skills & Experience Minimum 1 year experience in a Supervisory role within traffic management Experience in all aspects of 12D traffic management Qualifications & Training CSCS Card Lantra 12D M1, M2, M3, M5 & M6 Full UK driving licence Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application for this Operations Supervisor role, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
Job Title Traffic Management CAD Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role As a Traffic Management CAD Technician, you will be responsible for producing high-quality, risk-assessed CAD drawings in a timely and efficient manner, ensuring all outputs meet current legislation as well as specific client requirements. The role involves the preparation of traffic management CAD drawings across a wide range of scenarios, supporting diverse projects for clients nationwide. This includes working across various road types and locations, requiring adaptability and strong attention to detail. Maintaining consistently high standards is essential, with every drawing expected to comply with both industry regulations and client-specific specifications. Responsibilities Produce high-quality risk assessed CAD drawings in line with current legislation, industry standards and client-specific requirements Maintain and manage the CAD register, ensuring all activities and outputs are accurately recorded to support invoicing and audit requirements Ensure all drawings are completed and submitted within agreed timescales, meeting client SLAs Attend tender and project meetings to develop a clear understanding of project scope, requirements and constraints Produce clear and accurate sketches to support tender submissions and project planning Provide technical support and guidance to the operations team, responding to client queries where required Collaborate effectively with internal teams, including administration and operations, to ensure smooth project delivery Ensure all work is completed with strong attention to detail, maintaining consistency and accuracy across all drawings The Person Strong attention to detail Excellent time-management and organisation Analytical and problem-solving mindset Effective communication skills Adaptability and flexibility Team-oriented approach Proactive and self-motivated Committed to producing high quality work Willingness to learn and develop Professional and reliable Technical Skills & Experience Proven experience in a similar CAD or Traffic Management role within the civil engineering or highways sector Strong working knowledge of Cone 11 Software Sound understanding of relevant legislation, regulations and industry best practice relating to Traffic Management Ability to interpret technical information, drawings and project specifications to produce accurate outputs Qualifications & Training GCSEs Grade 4-9 or equivalent Sector Scheme 12D M7 qualification (or willingness to obtain) Full UK driving licence Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
May 14, 2026
Full time
Job Title Traffic Management CAD Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role As a Traffic Management CAD Technician, you will be responsible for producing high-quality, risk-assessed CAD drawings in a timely and efficient manner, ensuring all outputs meet current legislation as well as specific client requirements. The role involves the preparation of traffic management CAD drawings across a wide range of scenarios, supporting diverse projects for clients nationwide. This includes working across various road types and locations, requiring adaptability and strong attention to detail. Maintaining consistently high standards is essential, with every drawing expected to comply with both industry regulations and client-specific specifications. Responsibilities Produce high-quality risk assessed CAD drawings in line with current legislation, industry standards and client-specific requirements Maintain and manage the CAD register, ensuring all activities and outputs are accurately recorded to support invoicing and audit requirements Ensure all drawings are completed and submitted within agreed timescales, meeting client SLAs Attend tender and project meetings to develop a clear understanding of project scope, requirements and constraints Produce clear and accurate sketches to support tender submissions and project planning Provide technical support and guidance to the operations team, responding to client queries where required Collaborate effectively with internal teams, including administration and operations, to ensure smooth project delivery Ensure all work is completed with strong attention to detail, maintaining consistency and accuracy across all drawings The Person Strong attention to detail Excellent time-management and organisation Analytical and problem-solving mindset Effective communication skills Adaptability and flexibility Team-oriented approach Proactive and self-motivated Committed to producing high quality work Willingness to learn and develop Professional and reliable Technical Skills & Experience Proven experience in a similar CAD or Traffic Management role within the civil engineering or highways sector Strong working knowledge of Cone 11 Software Sound understanding of relevant legislation, regulations and industry best practice relating to Traffic Management Ability to interpret technical information, drawings and project specifications to produce accurate outputs Qualifications & Training GCSEs Grade 4-9 or equivalent Sector Scheme 12D M7 qualification (or willingness to obtain) Full UK driving licence Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
