Knepp Swallows Ltd

Job Title : Marketing Manager Location: On site in Horsham, West Sussex - with potential for some remote days Salary: 45,000 - 50,000 per annum Commensurate with experience Job Type: Full Time, Permanent Working Hours: 40 Hours Per Week Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. About Knepp: Knepp is an internationally recognised rewilding project in West Sussex, known for pioneering a radical, nature-led approach to land management, food and farming. Our work has helped shift national and international conversations around how nature can recover when given space and time. Alongside our rewilding work, Knepp runs a collection of purpose-driven trading businesses - including Knepp Wilding Kitchen & Shop, Knepp Wild Range Meat and Knepp Wildland Safaris. Each plays a vital role in supporting the wider rewilding project, connecting people to nature through food, place and experience. We are now seeking an experienced Marketing Manager to help share this story, and to lead and deliver marketing across our hospitality, food and visitor businesses as they continue to grow. Please note that it is essential that applicants are able to drive as no public transport is available to our location. About The Role: Working closely with teams across the estate, you will be responsible for shaping and delivering marketing activity that drives bookings, sales and long-term audience growth across Knepp's trading businesses. This is a strategic, hands-on role. You will own the marketing plan and budgets, set priorities, manage partners, and ensure activity is focused where it has the greatest commercial and brand impact. Reporting to: Creative Director, Estate Manager & Operations Manager Working with/alongside: Heads of Departments for Knepp's trading businesses PR Agency Website developer Freelancer copywriters on a campaign-bases Build and execute the marketing strategy for Knepp Wilding Kitchen and Knepp Wild Range Meats, in coordination with the rest of Knepp Estate enterprises, to ensure all marketing focusses on the below priorities. You will be responsible for setting priorities across these areas, focusing effort where it has the greatest commercial impact.: Driving occupancy at Knepp Wilding Kitchen Increasing D2C sales of Knepp Wild Range Meats Drive garden tour bookings and coverage Drive campsite and self-catering bookings Drive safari and corporate away day bookings Increasing Friends of Knepp Members Key Responsibilities: Build and deliver an integrated marketing strategy across Knepp Wilding Kitchen and Knepp Wild Range Meat, aligned with the wider Knepp Estate Own and manage marketing budgets, and provide clear concise report on performance and ROI. Manage and develop Knepp's digital presence, including website, SEO, Plan, curate, deliver weekly email newsletter and CRM database Oversee social media strategy and delivery Manage relationships with external partners including PR agency, website developers and freelance creatives on a campaign bases. Coordinate marketing activity with tourism partners and relevant third parties Plan and direct content creation (copy, photography, video), working with internal teams and freelance creatives as appropriate. Occasional light touch content creation to be carried out by the candidate. Work collaboratively with Heads of Department to support campaigns, launches and seasonal activity About you: Requirements: Experience in restaurant and hospitality marketing. In depth experience of SEO / SEM / CRM management. Passion for food, nature and regenerative farming. Proven ability to manage projects with multiple stake holders. Experience working with Mailchimp, WordPress, booking systems like Seven Rooms, Canva, beneficial. Benefits: 20% Staff Discount at Knepp Wilding Kitchen & Shop Complimentary Safari & camping Staff Yoga/Pilates Holiday pay: 21 days + Bank Holidays Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Marketing Campaign Manager, Hospitality Marketing Supervisor, B2B Marketing, Senior Restaurant Marketing Coordinator, Marketing Strategy Manager, Marketing Manager may also be considered for this role.

Job Title: Shop Assistant Knepp Wilding Shop Location: Knepp Wilding Shop, West Sussex Salary: £12.50 per hour Job Type: Part Time, Contract Hours: 32 Hours minimum over 4 days a week, Monday Sunday. All applications must have the full time right to work in the UK at time of application. About the shop: Knepp Wilding Shop is a sustainable food and lifestyle retail space. We are open 9am 5pm, 7 days a week, and is the entry point to Knepp, right next to the Walkers Car Park. We have hundreds of beautiful products inspired by nature, our own organic produce grown regeneratively in our onsite market garden, and Wild Range Meat from our Rewilding Project. We are committed to being as sustainable and ethical as possible, although we are by no means perfect. About The Role: We are looking for a friendly and well-rounded retail assistant that has a passion for sustainability and delivering exceptional customer service to join our dynamic and hardworking team. You will be the face of our vibrant retail space, at the entrance to the Knepp Rewilding Project and Wilding Kitchen. You will be manning our tills and service points, answering questions about the wider project and ensuring every visitor to Knepp has a memorable experience. You will be confident in handling fresh and ambient food stock as well as lifestyle products from over 120 suppliers, keeping shelves well stocked and displays seasonal and inviting. You will be supporting with administrative tasks such as stock taking and stock record management on our till software, EPOS. If you thrive in fast, paced, busy environment whilst keeping attention to detail and love engaging with customers about nature and all things rewilding, we d love to hear from you. Key Responsibilities: Customer service: Serving customers on our stills, processing transactions, taking payment and being confident with our till software. Training will be provided with this. Answering questions about stock availability, products / suppliers and artists as well as the Rewilding Project and Knepp s other areas such as wildlife, walking routes, safari offerings, garden tours and Wildland Foundation. Create engaging customer relationships, through sharing genuine experience, personal interests and passion for wildlife and nature. Stock / Products: Ensure that the shop floor is always fully stocked through effective use of our replenishment systems. Supporting the processing of deliveries, stock management and back of house stock administration with diligence and attention to detail. Working in our warehouse, handing large crates of produce from our market garden, butchery and other suppliers. Ensuring visual merchandising and presentation of products is in line with our guidelines. Operations: Ensure all health and safety policies are always adhered to, ensuring all checklist are completed, including but not limited to, bathrooms, on-site dog wash, warehouse and the store. Training will be provided. General housekeeping in front and back of house. Supporting operations in our warehouse which acts as a distributor to other Knepp outlets. Being flexible to complete new and ad-hoc tasks in a fast paced and dynamic environment. Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back on potential changes. Support the delivery of events in store and at the Knepp Wilding Kitchen, such as Author Talks and Art Exhibitions. Our Ideal Candidate: A strong understanding of exceptional customer service. Previous experience in a customer focused role. Knowledge of retail operations or a strong willingness to learn. You share our love of nature and our brand values. You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team, taking direction from senior team members. Adept at working under pressure and enjoys challenges. Driving licence and a vehicle for driving to and from work Working at Knepp: 20% off in Wilding Shop & Kitchen Free Camping at Knepp Campsite Complimentary Safari in our Rewilding Project Pension Statutory sick pay Free Hot Drinks Knepp Wilding is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. To apply: Please apply through the APPLY button. Please apply by sending your CV and a short covering letter, explaining how your experience, qualities and values align with the job description and person specification. Please provide examples, and evidence from your working experience as appropriate. Deadline: 28 February 2026 Candidates with the relevant experience or job titles of: Shop Assistant, Retail Assistant, Retail Sales Assistant, Retail Assistant, may also be considered for this role.