CBRE Enterprise EMEA

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Supervisor to join the team located in London. About the Role: As a CBRE Critical Services Supervisor, you will oversee the team that resolves and completes day-to-day work orders to meet customer satisfaction. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. Role Responsibilities: Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services. Provide holiday, training & sickness cover for other members of the shift team. Review work logs and outstanding items through the in-house system to ensure completion. Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones. Assist with the development of critical services training programs. Point of contact for client and management escalation. Share expertise and industry experience with the team to help resolve operational problems. Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades. Confirm all out-of-line situations are documented with incident reports. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus. Person Specification: High School Diploma or GED with 5+ years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift manager or supervisory experience preferred. City & Guilds / NVQ level 3 or equivalent in BS7671:2008 Requirement for Electrical Installation (IEE Wiring Regulations 18th edition). Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master-level inquisitive mindset. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Finance Manager Purpose of the job Finance Manager position for the GE Client account in the UK, to report into EMEA Finance Manager. GE is a long-standing Client of CBRE, and the UK is the largest and most complex member of the EMEA FM portfolio. Current UK Gross Revenue forecast is 12m for 2025. UK Finance Team consists of a Finance Manager (role advertised) and a Senior Finance Analyst. UK Finance Manager is to carry out a broad range of complex financial analysis and/or financial reporting activities to measure profitability. Including the management of such functions as budgeting, forecasting, financial reporting, strategic planning and management reporting processes and work product. Responsibilities and daily activities: Manages one or all of the following: budgeting process, forecasting process, strategic planning process, and standard management reporting. Establishes overall departmental priorities and ensures that all deadlines are met. Supervises finance staff including training and managing job performance. Reviews and approves balance sheet account analysis, statement of cash flows and supporting schedules and standard consolidated reporting packs. Reviews and approves certain PeopleSoft monthly journal entries. Conducts other special financial and business studies and other duties as assigned by management. Produces a variety of routine and ad hoc financial reports, packages and pro forma analyses for senior management and planning unit. Participates in the research, development and preparation of accounting policy and procedures, as required. May act as consultant to management on financial policies, procedures, and applications. Manages special projects and prepares presentations for senior management. Performs other duties as assigned. Personal Experience and Qualifications needed Bachelor's degree (BA/BS) from a four-year college or university in a business related field. Requires a minimum of six years related experience to include at least two years in a lead or supervisory capacity. Public accounting experience preferred. Hold an internationally recognised accounting qualification (ACCA, CIMA, ACA). work collaboratively with business partners, key employees, top management, and client groups on various projects. FINANCIAL KNOWLEDGE Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports. Broad, in-depth understanding of Generally Accepted Accounting Principles (GAAP), concepts. REASONING ABILITY Ability to comprehend, analyse and interpret complex financial information and transactions and accounting principles. Ability to independently research complex accounting transactions/issues. Ability to problem-solve, both independently and working as a team. Requires advanced analytical and quantitative skills. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. OTHER SKILLS and ABILITIES Strong computer skills, including specific knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, etc.). Broad experience with other software and financial systems is desired such as PeopleSoft Financials, MyBuy/Coupa, Adaptive, Vantage Analytics, Power BI. Knowledge of real estate service industry and terminology is helpful. Strong work ethic and adaptable. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Finance Manager Purpose of the job Finance Manager position for the GE Client account in the UK, to report into EMEA Finance Manager. GE is a long-standing Client of CBRE, and the UK is the largest and most complex member of the EMEA FM portfolio. Current UK Gross Revenue forecast is 12m for 2025. UK Finance Team consists of a Finance Manager (role advertised) and a Senior Finance Analyst. UK Finance Manager is to carry out a broad range of complex financial analysis and/or financial reporting activities to measure profitability. Including the management of such functions as budgeting, forecasting, financial reporting, strategic planning and management reporting processes and work product. Responsibilities and daily activities: Manages one or all of the following: budgeting process, forecasting process, strategic planning process, and standard management reporting. Establishes overall departmental priorities and ensures that all deadlines are met. Supervises finance staff including training and managing job performance. Reviews and approves balance sheet account analysis, statement of cash flows and supporting schedules and standard consolidated reporting packs. Reviews and approves certain PeopleSoft monthly journal entries. Conducts other special financial and business studies and other duties as assigned by management. Produces a variety of routine and ad hoc financial reports, packages and pro forma analyses for senior management and planning unit. Participates in the research, development and preparation of accounting policy and procedures, as required. May act as consultant to management on financial policies, procedures, and applications. Manages special projects and prepares presentations for senior management. Performs other duties as assigned. Personal Experience and Qualifications needed Bachelor's degree (BA/BS) from a four-year college or university in a business related field. Requires a minimum of six years related experience to include at least two years in a lead or supervisory capacity. Public accounting experience preferred. Hold an internationally recognised accounting qualification (ACCA, CIMA, ACA). work collaboratively with business partners, key employees, top management, and client groups on various projects. FINANCIAL KNOWLEDGE Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports. Broad, in-depth understanding of Generally Accepted Accounting Principles (GAAP), concepts. REASONING ABILITY Ability to comprehend, analyse and interpret complex financial information and transactions and accounting principles. Ability to independently research complex accounting transactions/issues. Ability to problem-solve, both independently and working as a team. Requires advanced analytical and quantitative skills. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. OTHER SKILLS and ABILITIES Strong computer skills, including specific knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, etc.). Broad experience with other software and financial systems is desired such as PeopleSoft Financials, MyBuy/Coupa, Adaptive, Vantage Analytics, Power BI. Knowledge of real estate service industry and terminology is helpful. Strong work ethic and adaptable. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Operations Manager to join the team located in London. Job Purpose: Providing leadership, support, and guidance to an agreed portfolio of CBRE GWS EA Accounts within the UK to ensure these accounts can operate as successfully & efficiently as possible; that enterprise growth opportunities are maximized; and that EA operations are compliant with statutory and company policies. The role will also support all UK Enterprise new business account transitions and support thereafter post go-live. The role will report to the Enterprise Operations Director UK. Key Responsibilities: Support opportunities for the strategic development of contracts to deliver increased turnover and profitability. Promote additional services, projects and contracts for renewal. Assist with business policies and processes to be effectively communicated and implemented within contracts. Promote healthy and safe working conditions across both CBRE and subcontractor's activities. Strategically advise for optimum staffing structures to operate across contracts, balancing cost reduction with the delivery of service excellence. Support contracts with tools to ensure staffed by fully competent teams ensuring post holders are fully competent, and that effective succession planning arrangements are in place. Working with other operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues. Support with financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Promoting and maintaining the core values of CBRE. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Supporting effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. Ensure the provision of a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Elevate and enhance individual and team knowledge and understanding of our industry, CBRE and GWS including benefits and advantages Accountabilities: Operational guidance & support to ensure account operations in country are compliant with local law and statutory requirements (in conjunction with support functions as required -e.g. QHSE, People, Finance) Local oversight and operational support for in-country account leads Management of any fractional resource dedicated to an account Local country representation, local point of contact for client escalation, occasional client meetings, dispute resolution Identifying and recommending margin improvement opportunities, including O1 reviews, supply chain opportunities (in conjunction with sourcing team), projects / extra works etc Support on key personnel matters (recruitment, selection, on-boarding etc.) in conjunction with people team Provision of support on transitions to ensure operations in-country are mobilised effectively for new accounts (as needed) Support on new business opportunities for the Enterprise business including: Local country representation / potential client engagement - if required Input into and sense checking of local operational solutioning and pricing (in conjunction with the local sales team where available) Experience, Knowledge, Skills and Abilities: Proven track record within the facilities management industry Managerial experience at Contract/Account Manager or above within technical and or hard services The development and review of teams and the application of effective people management practice Excellent motivational and influencing skills, with high levels of personal integrity Incumbents must be self-starters, confident and composed Organised, able to prioritise and deliver within high pressure, business critical environments Ability to balance strategic thinking with tactical delivery for client satisfaction Excellent understanding of health & safety legislation Being able to influence on business & people decisions through the ability to build and maintain relations across the country, and the EA organization Excellent interpersonal skills for effective management of people at all levels of the organisation Strong financial skills Ability to manage conflict and crisis situations effectively Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

This senior position carries accountability for delivering high-quality financial reporting and ensuring the integrity of financial data. The individual will report directly to the Global Finance Director, with dotted-line accountability to two Regional Finance Directors and will serve as a trusted advisor to account leadership to drive client and account team value. A central function of the role is to act as the finance data gatekeeper, overseeing all client and corporate reporting through TM1 and Adaptive, to guarantee accuracy and consistency in financial data presentation. The role also serves as the lead finance contact for several client service lines, specifically Energy and Capex. As this is a newly established role within the team, there are currently no direct reports; however, it requires outstanding business partnering capabilities to collaborate effectively with the broader finance team, the account team, and various client groups. Client Develop strong working relationships with client groups, serving as a key point of contact and trusted business partner. Oversee and manage the annual client budgeting cycle. Respond positively and proactively to both internal and external clients, often within a matrix organisational structure, by maintaining effective communication and establishing personal credibility and accessibility. Lead the implementation of Adaptive client reporting tools. Act as the primary finance contact for the Energy and Capex service lines. Support all client-related audits as needed. Ensure the integrity and accuracy of data within client reporting systems. Continuously develop and refine financial systems to deliver maximum efficiency benefits for clients. Provide ad hoc financial analysis and support as required. Corporate Assist in preparing accurate contract reports that align with company and client schedules, including monthly, quarterly, and P&L results for Facilities Management and projects, quarterly CBRE forecasts, and annual budget. Support BOE transformation initiatives and client projects, collaborating closely with Global Finance and Operations teams. Provide ad hoc financial analysis and support as required. Lead the balance sheet review process on behalf of the Global Finance Director, ensuring timely completion and maintaining high standards of review quality. Foster and strengthen relationships with account teams, central teams, global support functions, customers, and external agencies such as auditors. Maintain regular communication with PJM and Operations teams to ensure alignment with operational goals and achievements. Identify, analyse, and clearly communicate potential business risks, as well as opportunities and solutions to enhance business performance. Safeguard the integrity of data within BOE systems. Continually enhance and develop systems to maximise efficiency for the account. Ensure the accuracy and reliability of accounting records and financial systems, seeking out opportunities to improve system efficiency where possible. Implement and oversee the most streamlined and effective processes for consolidating reporting data, such as through the Global Billing Tracker. Success Measures Success in this role will be measured through defined targets as follows: Efficient and effective reporting processes implemented Positive feedback from the account team Positive Feedback from client on new reports developed