Clarity Pharma Ltd

Clarity Pharma Ltd is a leading Pharmaceutical Wholesaler and Third Party Logistics Service Provider. We offer a suite of bespoke end-to-end services combined with offering a portfolio of over 2,500 medicines to the Primary Healthcare market. Founded since 1999, we have had huge success over the years, winning numerous awards including the 'Alantra Pharma Fast 50' award for two years running. We are expanding our Commercial Retail team and have the opportunity for a Business Development Manager to join our team. Role and Responsibilities: To gain and develop new business (selling directly over the phone) To have responsibility for a database of existing and target customers To pro-actively contact existing customers to maintain and grow the business with their accounts To assist in resolve all customer queries, including complaints when required To ensure all customer enquiries are managed in a professional and timely manner To collaborate with various departments to seek further product information to resolve queries To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service To complete order processing To generate and calculate tenders for accounts To generate and communicate frequent offers to our target customers To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance To complete the monthly targets set To follow procedures for each task and process/request including logging, processing and progress chasing enquiries To complete various department administration as required by the business Person Specification: Previous Telesales experience Preferred but not required A proven sales record, with commitment to reach targets and deadlines (E) Strong commercial awareness, sound judgement and competent in making business decisions (E) Strong computer skills with excellent verbal & written communication skills (E) Good administrative and organisational skills (E) Pro-active, hard working with a positive can-do attitude (E) Can work on your own initiative as well as in team (E) Confident and innovative approach to work (E) Attention to detail and high levels of accuracy in your work (E) Benefits: Clear commission structure / Incentives Company socials Birthday club To be part of an exciting & growing company with a great team Monday Friday, hours either 8:30 - 5:30 (1 hour lunch) or 9:00 - 5:30 (30 minute lunch) If you are interested in the role, please apply now!