We are an FCA-regulated claims management company, authorised to advise, investigate, and represent clients. We are seeking a Litigation Executive/ Senior Claim Handler with proven experience in claimant s accident management, credit hire, and personal injury claims. This is an excellent opportunity for a driven and knowledgeable professional looking to advance their career and play a key role in the firm s continued success. Key Responsibilities You will manage a caseload and lead a team of claim handlers, overseeing all aspects of claims and client service. Your duties will include: Handle a variety of personal injury and property damage claims Provide technical guidance and mentoring to junior team members. Conduct audits and contribute to departmental training and development. Collaborate with internal teams, including credit hire, fraud, and losses. Ensure compliance with claims philosophy, procedures, and service levels. Support change initiatives and continuous improvement efforts Meeting key performance indicators (KPIs) Requirements Minimum 3 years experience in personal injury claims handling. Strong knowledge of RTA, indemnity, liability, Article 75, Civil Procedure Rules (CPR), credit hire, case laws and costs. Experience with OIC/MOJ portals and small track claims. Excellent communication, negotiation, client care abilities and analytical skills. Ability to manage cases from inception to resolution independently Ability to supervise and manage a team. Sound judgment and decision-making skills Benefits Competitive salary This is an office-based role in Stratford, London, E15, near Pudding Mill Lane station on the DLR.
Apr 27, 2026
Full time
We are an FCA-regulated claims management company, authorised to advise, investigate, and represent clients. We are seeking a Litigation Executive/ Senior Claim Handler with proven experience in claimant s accident management, credit hire, and personal injury claims. This is an excellent opportunity for a driven and knowledgeable professional looking to advance their career and play a key role in the firm s continued success. Key Responsibilities You will manage a caseload and lead a team of claim handlers, overseeing all aspects of claims and client service. Your duties will include: Handle a variety of personal injury and property damage claims Provide technical guidance and mentoring to junior team members. Conduct audits and contribute to departmental training and development. Collaborate with internal teams, including credit hire, fraud, and losses. Ensure compliance with claims philosophy, procedures, and service levels. Support change initiatives and continuous improvement efforts Meeting key performance indicators (KPIs) Requirements Minimum 3 years experience in personal injury claims handling. Strong knowledge of RTA, indemnity, liability, Article 75, Civil Procedure Rules (CPR), credit hire, case laws and costs. Experience with OIC/MOJ portals and small track claims. Excellent communication, negotiation, client care abilities and analytical skills. Ability to manage cases from inception to resolution independently Ability to supervise and manage a team. Sound judgment and decision-making skills Benefits Competitive salary This is an office-based role in Stratford, London, E15, near Pudding Mill Lane station on the DLR.
Established in 2009, we are an FCA-regulated claims management company serving customers throughout the UK. We specialise in accident management, credit hire and personal injury claims. We handle motor accident claims, including those involving cars, vans, motorbikes, and cycles. We are seeking experienced OIC claim handlers to efficiently and effectively process claims, deliver exceptional customer service, and achieve positive outcomes for our clients. Responsibilities Manage personal injury claims resulting from road traffic accidents Process vehicle damage claims and credit hire claims Ensure files are handled promptly, accurately, and efficiently Communicate professionally with clients, insurers, and third parties Deliver excellent customer service while working towards favourable outcomes Qualifications Knowledge of personal injury claims, RTA claims handling, and credit hire claims Experience in client communication, negotiation, and providing high-quality customer service Strong understanding of legal documentation and claims processing procedures Excellent organisational skills, with the ability to prioritise and multitask effectively Ability to work independently and collaboratively as part of a team Qualifications in Law, Paralegal Studies, or a related discipline is advantageous but not essential Experience within a solicitor's office or the insurance sector is advantageous Employment Details Type: Full-time Industry: Legal Services This is a full-time, on-site position based in Stratford, London, E15 .
Apr 19, 2026
Full time
Established in 2009, we are an FCA-regulated claims management company serving customers throughout the UK. We specialise in accident management, credit hire and personal injury claims. We handle motor accident claims, including those involving cars, vans, motorbikes, and cycles. We are seeking experienced OIC claim handlers to efficiently and effectively process claims, deliver exceptional customer service, and achieve positive outcomes for our clients. Responsibilities Manage personal injury claims resulting from road traffic accidents Process vehicle damage claims and credit hire claims Ensure files are handled promptly, accurately, and efficiently Communicate professionally with clients, insurers, and third parties Deliver excellent customer service while working towards favourable outcomes Qualifications Knowledge of personal injury claims, RTA claims handling, and credit hire claims Experience in client communication, negotiation, and providing high-quality customer service Strong understanding of legal documentation and claims processing procedures Excellent organisational skills, with the ability to prioritise and multitask effectively Ability to work independently and collaboratively as part of a team Qualifications in Law, Paralegal Studies, or a related discipline is advantageous but not essential Experience within a solicitor's office or the insurance sector is advantageous Employment Details Type: Full-time Industry: Legal Services This is a full-time, on-site position based in Stratford, London, E15 .
