Bytes

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Your Future Starts Here PURPOSE OF JOB: This is an opportunity to join a hardworking dynamic team within the ever-expanding successful Bytes family. This role sits within our wider Central Operations team, who have an excellent team morale and support structure in place. The focus of this role is to effectively manage the logging/tracking of deal registrations in a timely fashion and proactively manage CRM to ensure operational efficiency by collaborating with vendors, internal specialists and sales teams. The aim is to provide a high level of operational support to internal account management teams by monitoring the lifecycle of the logged strategic vendors deal registrations, ensuring these are completed in a timely fashion and processes are followed correctly, thus delivering operational excellence and efficiency. This is a great entry into a varied role with defined career progression should you be looking to start or accelerate your IT career. KEY RESPONSIBILITIES: Ownership and tracking of deal registration for Strategic & Core vendors to ensure margins are maximised Liaise with vendor specialists and Sales Teams to effectively manage and track deal registration to ensure GP maximisation Vendor management in CRM, including the recording of accurate information and correct alignments of the deal registration owner Ensure all data is recorded accurately in CRM against each deal registration that has been logged Form strong relationships with vendors, internal specialists and account management teams through proactive collaboration Ensure robust processes are implemented and managed and that operational procedures are adhered to Analyse data related to deal registrations and CRM activities, looking for trends and potential improvements in success rates Identifying areas for process improvement within deal registration and CRM management Work proactively with vendors and internal vendor specialists to increase Deal Registrations approval rates INDIVIDUAL RESPONSIBILITIES: Manage and action any deal registrations via your dashboard as a priority Work proactively with Sales Teams to ensure opportunities are live and duplications closed down Track all open deal registrations and action next steps within the relevant timescales Collaborate with Vendor Partner Account Managers to ensure our processes are still relevant Keep all process guides up to date Ensure CRM is kept up-to-date with current information Work cohesively with the Sales teams to build strong relationships Arrange quarterly calls with the vendors to review any issues Evaluate efficiencies and put ideas for improvements forward Support & cover for members of your team as necessary Escalate issues to the Central Operations Manager swiftly Assist in training new starters to the team QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum GCSEs (A-C) English & Mathematics Good understanding of MS Office, Outlook. CORE Competencies & SKILLS Organised, methodical individual with excellent time management who can prioritise Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Tenacious and quick to learn Team player

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: We are seeking an individual to join our Business Transformation office as an administrator where they will play a pivotal role in supporting the team to drive change and improve processes across the entire organisation. They will be responsible for administrative tasks, coordinating meetings, workshops, and supporting project management activities to ensure the smooth operation of the Business Transformation office. KEY RESPONSIBILITIES: Provide administrative support to the Business Transformation team, including document management, scheduling meetings, and coordinating of workshops. Assist in the preparation of reports, presentations, and data analysis to support business transformation initiatives. Coordinate with various departments to gather information and track the progress of transformation projects. Support the Head of Business Transformation in managing project timelines, deliverables, and stakeholder communications. Maintain and update intranet content, project documentation and templates, ensuring accuracy and completeness for audit purposes. Facilitate communication within the team and with external stakeholders to ensure alignment and understanding of transformation objectives. Provide basic coordination for smaller-scale Business Transformation projects. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Excellent written and verbal language skills essential - ESSENTIAL English Grammar & Language, Maths and a Social Science qualification - ESSENTIAL Years of Experience: At least 3 years of experience working in a corporate organisation - ESSENTIAL Proven experience in an administrative role, preferably within a project management or business transformation environment - DESIRABLE Other Requirements: Expert knowledge in Word, Excel, and Outlook - ESSENTIAL PowerPoint and other Office Tools advantageous - DESIRABLE Knowledge of Microsoft Suite, Task, Project and Planner - DESIRABLE CORE COMPETENCIES & SKILLS: Strong organisational skills with the ability to manage multiple tasks and prioritize effectively Excellent communication skills, both written and verbal, with attention to detail Ability to work independently and as part of a team in a fast-paced environment. A proactive approach to problem-solving and the ability to anticipate needs