Bowdon Associates Limited

Job Title: Account Manager - IT Services Location: Bolton Salary: £30,000 - £45,000 The Client Our Client are a growing IT Services business (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to add an experienced Account Manager from an IT services background to their team. Want to help businesses grow through technology? Join a fast-growing IT services provider that's passionate about making a real difference for their clients. We're looking for a Sales Account Manager who thrives on building strong partnerships, spotting opportunities for growth, and working as part of a team to deliver outstanding service. Why You'll Love This Account Manager Role - You'll manage 50-100 key accounts, giving you time to focus on meaningful relationships. - Be seen as a trusted advisor, helping clients use IT to achieve their goals-not just upselling, but driving real business growth. - Host webinars to showcase new solutions and keep clients ahead of the curve. - Work closely with our clients support team, reviewing ticket trends to identify where clients need extra help or new solutions. - Enjoy clear career progression-think senior account management, leadership, or strategic roles as the business expands. - Plus, you'll have ongoing support and a team that's got your back. What You'll Be Doing as an Account Manager - Build strong, long-term relationships with your portfolio of key accounts. - Act as a valuable ally, helping clients leverage IT to grow and succeed. - Spot opportunities for upselling and cross-selling-but always with the client's growth in mind. - Review support ticket patterns to identify gaps and recommend proactive solutions. - Collaborate with technical teams to resolve issues quickly and improve service delivery. - Organise and deliver webinars to demonstrate new products and services. - Achieve and exceed quarterly targets for retention and growth. What We're Looking for in the Account Manager - MSP - Experience in account management or sales within IT Services is essential. - A genuine passion for helping customers succeed and grow. - Strong communication and relationship-building skills. - Organised and able to manage multiple accounts effectively. - Comfortable presenting to groups and hosting webinars. - A team player who works well with technical and support teams. - Commercially savvy, proactive, and driven to achieve goals. - Full UK driving licence and happy to travel when needed. What's in It for You - £30,000-£45,000 base salary - Quarterly bonuses for hitting targets - Career progression -our client are growing fast and you can grow with them - A supportive team - 24 days holiday plus bank holidays, and your birthday off-because you deserve to celebrate! - Company health cash plan, including access to a private GP line and a wellbeing support system - Office-based role (collaboration is key) - Onsite parking - Monday to Friday, 9:00 am - 5:30 pm Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support / Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/ Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Job Title: Business Development Manager - Facades Location: Manchester Salary: £50,000 - £60,000 + Package The Client Our client work within the construction industry and are a leading commercial glazing, cladding and façade specialist, they are looking to add a Business Development Manager to their team. This is a fantastic opportunity to join a successful company that encourages innovative thinking, works as a team in line with its vision and values. The Role Our client are seeking an experienced Business Development Manager to Identify, qualify and close new business opportunities, to generate revenue and improve profitability. Identify new business opportunities Utilise and ensure the CRM / Deltek system is up to date at all times with accurate activity, pipeline and information Be proactive in ensuring you are up to date with all product information, pricing and specification details Participate and lead events, seminars or corporate hospitality as required to build prospect and client relationships and build the company profile Position our client to give a competitive edge against competition. Meet with key decision makers within new and existing business opportunities Qualification of business opportunities with key decision makers Present and deliver bespoke quotes to key decision makers Proactively identify business opportunities through research and targeted business campaigns Competent in consulting with key clients to promote multi product solutions Confident in utilising a consultancy sales process Ability to build and maintain the agreed pipeline level Be a brand ambassador for the business Ability to resolve escalated customer complaints to prospects and existing clients. Understand, research and identify market trends and business opportunities. Follow all set workflows and processes as set for the department by you and the Head of Sales Service existing accounts and new accounts. Maintain profit margin and seek to increase average order values Maintain and enhance sales cadence through monitoring personal sales ratios Monitor and understand key competition Desired Skills & Qualifications of the Business Development Manager Proven track record in B2B field sales and/or Account Management within facades or with good contacts within Tier 1 & 2 Contractors. Prior use of CRM and MS Office Engineering background and advantage Clean driving licence Motivated self-starter Flexible due to travel/longer hours Confident and articulate communicator able to present to prospects and clients Organised and trustworthy What's on Offer Salary of up to £60,000 Company Car / Car Allowance Healthcare Cash Plan 25 days holiday Pension Death in Service Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Title: Finance Manager Location: Bolton Salary: £40,000 - £50,000 The Client Our client are a dynamic and rapidly expanding leader in the construction and facilities management sector. They provide a comprehensive range of services aimed at optimising the operations of commercial and residential buildings. As part of their continued growth, they are seeking a skilled and dedicated Finance Controller / Finance Manager to join their team. This is an exciting opportunity to contribute to a fast-paced and collaborative work environment while supporting the financial operations of the company. The role of Finance Manager: The Finance Controller will be responsible for overseeing and coordinating the finance team to ensure the smooth and efficient processing of financial transactions and adherence to compliance standards. This role will involve managing payments, chasing outstanding invoices, maintaining the finance inbox, processing payroll, and handling essential HR documentation. You will also be responsible for managing purchase orders, ensuring all financial records are up-to-date, and maintaining compliance with relevant regulations. This position offers significant opportunities for professional development in a growing company that values efficiency, teamwork, and attention to detail. Key Responsibilities of the Finance Manager / Finance Controller: Coordinate and manage the finance team, ensuring that all tasks are carried out efficiently and in accordance with company procedures. Oversee payment processing, ensuring both incoming and outgoing payments are accurately recorded and completed in a timely manner. Manage the finance inbox, prioritising and responding to queries while ensuring tasks are completed within agreed deadlines. Chase overdue payments from clients and vendors, maintaining accurate records of all communications. Administer payroll, ensuring that all documentation is accurate and compliant with relevant legislation. Handle invoicing processes, including managing purchase orders (POs) and ensuring all invoices are issued and followed up promptly. Ensure compliance with financial regulations and internal policies, supporting audits as required. Provide financial reports and analysis to senior management to support decision-making processes. Essentials: Proven experience in a finance administrative role, ideally within a fast-paced environment such as construction or facilities management. Strong proficiency in Excel, with the ability to perform complex data analysis, reporting, and manage spreadsheets effectively. Experience in financial management, including payment processing, invoicing, and managing accounts payable and receivable. Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment. Exceptional written and verbal communication skills, with the ability to effectively interact with clients, vendors, and internal teams. A detail-oriented approach to work, ensuring accuracy and compliance in all financial documentation. Ability to work independently, as well as part of a collaborative team. High level of professionalism and discretion when dealing with sensitive financial information. Desirables: Experience with Xero financial software. Familiarity with Big Change software (desirable but not essential). Knowledge of finance regulations and compliance standards, particularly in the construction and facilities management industries. Previous experience in payroll administration. Invoice Financing Understanding of HR processes, including documentation management. What's on Offer: Competitive Salary: Based on experience. Pension Scheme: 5% pension contribution to help secure your future. Professional Development: Opportunities for continuous personal and career growth. Modern Head Office: Join a vibrant and innovative workplace with a supportive team atmosphere. Collaborative Team: A culture that values communication, respect, and shared success. Exciting Growth Potential: Be part of a growing company with a clear vision for the future. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Title: Finance Manager Location: Bolton Salary: £40,000 - £50,000 The Client Our client are a dynamic and rapidly expanding leader in the construction and facilities management sector. They provide a comprehensive range of services aimed at optimising the operations of commercial and residential buildings. As part of their continued growth, they are seeking a skilled and dedicated Finance Controller / Finance Manager to join their team. This is an exciting opportunity to contribute to a fast-paced and collaborative work environment while supporting the financial operations of the company. The role of Finance Manager: The Finance Controller will be responsible for overseeing and coordinating the finance team to ensure the smooth and efficient processing of financial transactions and adherence to compliance standards. This role will involve managing payments, chasing outstanding invoices, maintaining the finance inbox, processing payroll, and handling essential HR documentation. You will also be responsible for managing purchase orders, ensuring all financial records are up-to-date, and maintaining compliance with relevant regulations. This position offers significant opportunities for professional development in a growing company that values efficiency, teamwork, and attention to detail. Key Responsibilities of the Finance Manager / Finance Controller: Coordinate and manage the finance team, ensuring that all tasks are carried out efficiently and in accordance with company procedures. Oversee payment processing, ensuring both incoming and outgoing payments are accurately recorded and completed in a timely manner. Manage the finance inbox, prioritising and responding to queries while ensuring tasks are completed within agreed deadlines. Chase overdue payments from clients and vendors, maintaining accurate records of all communications. Administer payroll, ensuring that all documentation is accurate and compliant with relevant legislation. Handle invoicing processes, including managing purchase orders (POs) and ensuring all invoices are issued and followed up promptly. Ensure compliance with financial regulations and internal policies, supporting audits as required. Provide financial reports and analysis to senior management to support decision-making processes. Essentials: Proven experience in a finance administrative role, ideally within a fast-paced environment such as construction or facilities management. Strong proficiency in Excel, with the ability to perform complex data analysis, reporting, and manage spreadsheets effectively. Experience in financial management, including payment processing, invoicing, and managing accounts payable and receivable. Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment. Exceptional written and verbal communication skills, with the ability to effectively interact with clients, vendors, and internal teams. A detail-oriented approach to work, ensuring accuracy and compliance in all financial documentation. Ability to work independently, as well as part of a collaborative team. High level of professionalism and discretion when dealing with sensitive financial information. Desirables: Experience with Xero financial software. Familiarity with Big Change software (desirable but not essential). Knowledge of finance regulations and compliance standards, particularly in the construction and facilities management industries. Previous experience in payroll administration. Invoice Financing Understanding of HR processes, including documentation management. What's on Offer: Competitive Salary: Based on experience. Pension Scheme: 5% pension contribution to help secure your future. Professional Development: Opportunities for continuous personal and career growth. Modern Head Office: Join a vibrant and innovative workplace with a supportive team atmosphere. Collaborative Team: A culture that values communication, respect, and shared success. Exciting Growth Potential: Be part of a growing company with a clear vision for the future. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Title: Product Marketing Manager Location: Banbury - Hybrid Working Salary: £42,000 The Client Our client are a leading manufacturer of consumer products, with plans to expand the business further this has presented an exciting opportunity for an experienced Product Marketing Manager to join the team. The role of Product Marketing Manager: The purpose of the role is to develop and lead product category vision and planning, championing best in class category management. Key Areas of Responsibility of the Product Marketing Manager Ownership of Product Management and Marketing for consumer business categories; from identifying where our client will win, the formation of launch plans, product positioning, creation of engaging and relevant content, through to analysing competitor and category performance, enabling informed decisions that support growth of market share, revenue and margin. Main Tasks Develop data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measure and report performance to senior management, both in the UK and Internationally. Create comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry. Develop product and price positioning, lead statements, KSP's, features & benefits, and point of difference for all existing and new products. With the support of Product Management Coordination, track and analyse sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations. Carry out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner. Work closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Be proactive with recommendations based on research and/or analysis as well as category plans. Manage the creation of all copy and content for Kärcher Consumer categories and products. Liaise with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy. Document, and make decisions / recommendations from extensive competitor research. Support the wider Product and Marketing team with desktop, field and product test analysis. Report findings and recommendations to wider business and internationally. Oversee and manage all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required. Be a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required. Liaise closely with Head Office (Germany) colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions. Work closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans. Proactively attend retailer and internal meetings to influence and support category performance objectives. Qualifications, experience and characteristics of the Product Marketing Manager Degree qualified or at least 3 years consumer / retail product management experience Knowledge of Marketing, Product Management and Retail environments is required. We are looking for someone with experience of Category Planning, Product Management, Pricing strategy, Project Management, FMCG / Consumer Products and Competitor and Insight Analysis The ideal candidate will be a Self-starter with a Proactive hands-on approach, they must have excellent Influencing skills and the ability to build relationships both internally and externally Benefits: Starting Salary £42,000 Performance Related annual salary increases. Pension Scheme Discretionary Bonus Scheme 26 days annual holiday + bank holidays (increases with service) Simplyhealth Cash Plan (including retail discount scheme) Critical Illness Cover Employee Assistance Programme (EAP) Staff discount on company products Hybrid Working Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.