Select Lifestyles
West Bromwich, West Midlands
Job Title: HR Operations Team Leader Location: West Bromwich Salary : Competitive Job Type: Full-time, Permanent About us: Established in 2007, Select Lifestyles Limited provides support to adults with learning disabilities and complex needs within our residential homes, supported living schemes and day centres across the West Midlands. About the Role: As our HR Operations Team Leader you will be responsible for delivering a high-quality, compliant, and people-centred HR operations. You will oversee the full employee lifecycle, ensuring that our processes are efficient, consistent, and contribute to an exceptional employee experience. Leading the HR operations team, you will collaborate closely with colleagues across Payroll, HR Business Partnering, Training, and Systems to implement best practices, support organisational objectives, and maintain compliance across our regulated social care services. Please note that this position is fully onsite with no hybrid or remote work options. Candidates therefore must be a commutable distance from West Bromwich to be considered. Key Responsibilities: Lead the effective day-to-day delivery of core HR Operations, including onboarding, contract generation, contractual changes and offboarding. Ensure that all employee records, right-to-work documentation, and DBS are accurate, up-to-date, and compliant. Oversee the organisation's readiness for internal audits and external inspections (e.g., CQC), with a strong focus on safer recruitment standards. Allocate and monitor workloads to ensure the timely, accurate delivery of HR services across all stages of the employee lifecycle. Manage the HR operations team, supporting professional growth through coaching and development. Foster a collaborative team culture focused on service excellence and continuous improvement. Identify and implement improvements to HR processes, documentation, and administrative workflows to improve accuracy and support operational efficiency. Ensure effective and efficient use of HRIS, including the optimisation of onboarding workflows, automation features, and data quality management. Develop clear guidance materials and SOPs to ensure scalable, consistent, and compliant HR service delivery. Review and improve HR processes to support operational efficiency, consistency, and employee experience. Contribute to cross-functional people projects such as onboarding redesign, policy development, and employee engagement initiatives, supporting continuous improvement across the HR function. About you: Essential: CIPD Level 5. Strong working knowledge of UK employment law and HR best practice. Proven experience leading or managing a team. Excellent attention to detail. Organisation and time management skills. Experience with HR systems (HRIS). Proactive, solution focused mindset. Desirable: Experience in the social care, healthcare, or voluntary sector. Familiarity with CQC and safer recruitment practices. Experience improving or rolling out new HR processes and HRIS. NB: This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other duties in keeping with the nature of the post as directed by and agreed with their manager. Benefits: Opportunities for training and personal development 25 days annual leave + bank holidays Company pension scheme Long-service recognition and staff benefits The opportunity to make a real impact across services that support individuals with learning disabilities and complex needs Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; HR Manager, HR Coordinator, HR Specialist, Employee Relations, HR Team Lead, Human Resources Manager, HR Business Partner, Recruitment Lead, HR Compliance, People Operations, may also be considered for this role.
Job Title: HR Operations Team Leader Location: West Bromwich Salary : Competitive Job Type: Full-time, Permanent About us: Established in 2007, Select Lifestyles Limited provides support to adults with learning disabilities and complex needs within our residential homes, supported living schemes and day centres across the West Midlands. About the Role: As our HR Operations Team Leader you will be responsible for delivering a high-quality, compliant, and people-centred HR operations. You will oversee the full employee lifecycle, ensuring that our processes are efficient, consistent, and contribute to an exceptional employee experience. Leading the HR operations team, you will collaborate closely with colleagues across Payroll, HR Business Partnering, Training, and Systems to implement best practices, support organisational objectives, and maintain compliance across our regulated social care services. Please note that this position is fully onsite with no hybrid or remote work options. Candidates therefore must be a commutable distance from West Bromwich to be considered. Key Responsibilities: Lead the effective day-to-day delivery of core HR Operations, including onboarding, contract generation, contractual changes and offboarding. Ensure that all employee records, right-to-work documentation, and DBS are accurate, up-to-date, and compliant. Oversee the organisation's readiness for internal audits and external inspections (e.g., CQC), with a strong focus on safer recruitment standards. Allocate and monitor workloads to ensure the timely, accurate delivery of HR services across all stages of the employee lifecycle. Manage the HR operations team, supporting professional growth through coaching and development. Foster a collaborative team culture focused on service excellence and continuous improvement. Identify and implement improvements to HR processes, documentation, and administrative workflows to improve accuracy and support operational efficiency. Ensure effective and efficient use of HRIS, including the optimisation of onboarding workflows, automation features, and data quality management. Develop clear guidance materials and SOPs to ensure scalable, consistent, and compliant HR service delivery. Review and improve HR processes to support operational efficiency, consistency, and employee experience. Contribute to cross-functional people projects such as onboarding redesign, policy development, and employee engagement initiatives, supporting continuous improvement across the HR function. About you: Essential: CIPD Level 5. Strong working knowledge of UK employment law and HR best practice. Proven experience leading or managing a team. Excellent attention to detail. Organisation and time management skills. Experience with HR systems (HRIS). Proactive, solution focused mindset. Desirable: Experience in the social care, healthcare, or voluntary sector. Familiarity with CQC and safer recruitment practices. Experience improving or rolling out new HR processes and HRIS. NB: This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other duties in keeping with the nature of the post as directed by and agreed with their manager. Benefits: Opportunities for training and personal development 25 days annual leave + bank holidays Company pension scheme Long-service recognition and staff benefits The opportunity to make a real impact across services that support individuals with learning disabilities and complex needs Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; HR Manager, HR Coordinator, HR Specialist, Employee Relations, HR Team Lead, Human Resources Manager, HR Business Partner, Recruitment Lead, HR Compliance, People Operations, may also be considered for this role.
Select Lifestyles
West Bromwich, West Midlands
Job Title: HR Administrator (12 Month FTC) Location: West Bromwich Salary : Competitive Job Type: Full-time, 12 Month Fixed Term Contract, Office Based About us: Established in 2007, Select Lifestyles Limited provides support to adults with learning disabilities and complex needs within our residential homes, supported living schemes and day centres across the West Midlands. About the Role: The role of the HR Administrator is to provide HR support to the business and existing HR Operations team. You will assist with day-to-day HR activities and provide support across the full employee lifecycle. This includes onboarding, contract changes, and offboarding processes. In this role, you will liaise with employees and managers at all levels as well as external agencies, ensuring an efficient and professional HR Operations service across the organisation. Please note that this position is fully onsite with no hybrid or remote work options. Candidates therefore must be a commutable distance from West Bromwich to be considered. Key Responsibilities: Support the HR Operations Team Leader with the full employee lifecycle including, onboarding, absence management and offboarding. Provide day-to-day HR administrative support, ensuring accurate record-keeping and effective communication. Complete Right to Work checks, DBS applications and renewals. Confidently handle sensitive or challenging conversations with employees and managers, demonstrating empathy and professionalism. Provide first-line support to managers on routine HR processes and queries, ensuring accurate guidance on operational tasks and escalating any non-routine or complex matters. Maintain confidentiality and discretion at all times in line with GDPR. Ensure HR systems are kept up to date to ensure the production of accurate HR metrics and reports. Work collaboratively with colleagues across the organisation, building positive working relationships and contributing to team goals. Prioritise effectively and work under pressure, particularly during peak periods or when dealing with urgent employee matters. Conduct audits on staff files as and when required. Participate fully in the recruitment process including the reviewing and processing of applications, arranging interviews, participate in the interview process. About you: Essential: CIPD Level 3 qualification Confident in handling difficult conversations with professionalism and discretion. Strong administrative and organisational skills with a keen eye for detail. Ability to manage a busy workload and meet deadlines under pressure. Excellent verbal and written communication skills. Able to build effective relationships with colleagues at all levels. Discreet, trustworthy, and committed to maintaining confidentiality. Proficient in Microsoft Office and HRIS systems. A team player with a flexible, can-do approach. Desirable: Experience in the social care, healthcare, or voluntary sector. Familiarity with CQC and safer recruitment practices. NB: This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other duties in keeping with the nature of the post as directed by and agreed with their manager. Benefits: Opportunities for training and personal development 25 days annual leave + bank holidays Company pension scheme Long-service recognition and staff benefits The opportunity to make a real impact across services that support individuals with learning disabilities and complex needs Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin will also be considered for this role.
Job Title: HR Administrator (12 Month FTC) Location: West Bromwich Salary : Competitive Job Type: Full-time, 12 Month Fixed Term Contract, Office Based About us: Established in 2007, Select Lifestyles Limited provides support to adults with learning disabilities and complex needs within our residential homes, supported living schemes and day centres across the West Midlands. About the Role: The role of the HR Administrator is to provide HR support to the business and existing HR Operations team. You will assist with day-to-day HR activities and provide support across the full employee lifecycle. This includes onboarding, contract changes, and offboarding processes. In this role, you will liaise with employees and managers at all levels as well as external agencies, ensuring an efficient and professional HR Operations service across the organisation. Please note that this position is fully onsite with no hybrid or remote work options. Candidates therefore must be a commutable distance from West Bromwich to be considered. Key Responsibilities: Support the HR Operations Team Leader with the full employee lifecycle including, onboarding, absence management and offboarding. Provide day-to-day HR administrative support, ensuring accurate record-keeping and effective communication. Complete Right to Work checks, DBS applications and renewals. Confidently handle sensitive or challenging conversations with employees and managers, demonstrating empathy and professionalism. Provide first-line support to managers on routine HR processes and queries, ensuring accurate guidance on operational tasks and escalating any non-routine or complex matters. Maintain confidentiality and discretion at all times in line with GDPR. Ensure HR systems are kept up to date to ensure the production of accurate HR metrics and reports. Work collaboratively with colleagues across the organisation, building positive working relationships and contributing to team goals. Prioritise effectively and work under pressure, particularly during peak periods or when dealing with urgent employee matters. Conduct audits on staff files as and when required. Participate fully in the recruitment process including the reviewing and processing of applications, arranging interviews, participate in the interview process. About you: Essential: CIPD Level 3 qualification Confident in handling difficult conversations with professionalism and discretion. Strong administrative and organisational skills with a keen eye for detail. Ability to manage a busy workload and meet deadlines under pressure. Excellent verbal and written communication skills. Able to build effective relationships with colleagues at all levels. Discreet, trustworthy, and committed to maintaining confidentiality. Proficient in Microsoft Office and HRIS systems. A team player with a flexible, can-do approach. Desirable: Experience in the social care, healthcare, or voluntary sector. Familiarity with CQC and safer recruitment practices. NB: This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other duties in keeping with the nature of the post as directed by and agreed with their manager. Benefits: Opportunities for training and personal development 25 days annual leave + bank holidays Company pension scheme Long-service recognition and staff benefits The opportunity to make a real impact across services that support individuals with learning disabilities and complex needs Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin will also be considered for this role.
